4.2 out of 5
4.4 out of 5
Optimized for quick response
|Entry Level Price|
When assessing the two solutions, reviewers found LiveHelpNow easier to use, set up, and administer. Reviewers also preferred doing business with LiveHelpNow overall.
knowing in real-time what is happening on our site
The task distribution system, reports, chat system and client database management are the best things in this application. Excellent multi-channel support and an excellent interface - Integrating the knowledge base into ticket design is really neat! The...
I never had any issues with the new program but it was an adjustment from Lync.
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