Compare LiveHelpNow, Solvvy, LiveChat, and LiveEngage

Pricing

 
Live chat and SMS
$18.90
per month
Starter
$16
per seat / month
We build packaging and pricing around your needs, not ours.
Request Pricing
 
Call management
$9
per month
Team
$33
per seat / month
 
Knowledge base management
$18.90
per month
Business
$50
per seat / month
 
Support Ticket Sofware
$18.90
per month
Enterprise
$149
per seat / month
 
Free Trial
Free Trial
Free Trial
Free Trial Unavailable
LiveHelpNow
Live chat and SMS
$18.90per month
Call management
$9per month
Knowledge base management
$18.90per month
Support Ticket Sofware
$18.90per month
Free Trial
Solvvy
Free Trial
LiveChat
Starter
$16per seat / month
Team
$33per seat / month
Business
$50per seat / month
Enterprise
$149per seat / month
Free Trial
LiveEngage
We build packaging and pricing around your needs, not ours.
Request Pricing
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.7
8.8
9.1
8.0
Ease of Use
Ease of Use
8.7
9.3
9.4
7.8
Ease of Setup
Ease of Setup
8.4
8.9
9.1
6.9
Ease of Admin
Ease of Admin
8.4
9.2
9.2
7.2
Quality of Support
Quality of Support
8.6
9.4
9.1
7.3
Ease of Doing Business With
Ease of Doing Business With
8.9
9.7
9.2
7.0
Product Direction (% positive)
Product Direction (% positive)
7.8
10.0
8.4
6.9
Meets Requirements
LiveHelpNow
8.7
Solvvy
8.8
LiveChat
9.1
LiveEngage
8.0
Ease of Use
LiveHelpNow
8.7
Solvvy
9.3
LiveChat
9.4
LiveEngage
7.8
Ease of Setup
LiveHelpNow
8.4
Solvvy
8.9
LiveChat
9.1
LiveEngage
6.9
Ease of Admin
LiveHelpNow
8.4
Solvvy
9.2
LiveChat
9.2
LiveEngage
7.2
Quality of Support
LiveHelpNow
8.6
Solvvy
9.4
LiveChat
9.1
LiveEngage
7.3
Ease of Doing Business With
LiveHelpNow
8.9
Solvvy
9.7
LiveChat
9.2
LiveEngage
7.0
Product Direction (% positive)
LiveHelpNow
7.8
Solvvy
10.0
LiveChat
8.4
LiveEngage
6.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
47.9%
15.8%
46.3%
25.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.5%
84.2%
35.2%
46.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
19.7%
0%
18.5%
28.8%
LiveHelpNow
Small-Business
47.9%
Mid-Market
32.5%
Enterprise
19.7%
Solvvy
Small-Business
15.8%
Mid-Market
84.2%
Enterprise
0%
LiveChat
Small-Business
46.3%
Mid-Market
35.2%
Enterprise
18.5%
LiveEngage
Small-Business
25.0%
Mid-Market
46.2%
Enterprise
28.8%

Reviewers' Industry

 
Information Technology and Services
7.5%
Internet
31.3%
Computer Software
9.2%
Telecommunications
12.9%
 
Retail
5.5%
Computer Software
28.1%
Information Technology and Services
8.2%
Computer Software
8.1%
 
Consumer Goods
4.8%
Retail
15.6%
Retail
5.0%
Retail
6.5%
 
Insurance
4.1%
Consumer Electronics
6.3%
Internet
4.6%
Philanthropy
6.5%
 
Business Supplies and Equipment
4.1%
Computer Networking
6.3%
Telecommunications
3.6%
Outsourcing/Offshoring
6.5%
 
Other
74.0%
Other
12.5%
Other
69.4%
Other
59.7%
LiveHelpNow
Information Technology and Services
7.5%
Retail
5.5%
Consumer Goods
4.8%
Insurance
4.1%
Business Supplies and Equipment
4.1%
Other
74.0%
Solvvy
Internet
31.3%
Computer Software
28.1%
Retail
15.6%
Consumer Electronics
6.3%
Computer Networking
6.3%
Other
12.5%
LiveChat
Computer Software
9.2%
Information Technology and Services
8.2%
Retail
5.0%
Internet
4.6%
Telecommunications
3.6%
Other
69.4%
LiveEngage
Telecommunications
12.9%
Computer Software
8.1%
Retail
6.5%
Philanthropy
6.5%
Outsourcing/Offshoring
6.5%
Other
59.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Elaine W.
User in Consumer Goods

What i like most about LiveHelpNow, is how simplified it is! I can be working on any other task on my computer and if someone needs help or has a question, i will get an alert to let me know that someone asked a question. Also i like that i can see how many...

Jordan P.
Administrator in Internet

Solvvy is good at indexing your content and making it easier for customers to find it.

Eugenio S.
User in Information Technology and Services

I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.

Jonathan ( Jon ) R.
Administrator in Information Technology and Services

I have used Live person for over 10 years! very easy to set up and use.

Most Helpful Critical Review
Most Helpful Critical Review
Aimee H.
Administrator

sometimes notifications don't sound, the ratings seem weird.

Jeffrey C.
Administrator

I haven't found anything to dislike. The product delivers on all expectations and needs.

G2 User in Information Technology and Services

It’s not a separate app you can download and remained logged into all day if you are responsible to be on chat that day.

G2 User in Printing

Their software rarely works to do anything more complex than have a basic chat box. Their administrative software also has lots of bugs. Every time I chat with technical support to try and resolve these issues, they cut me off mid sentence to transfer me...

 
LiveHelpNow
Most Helpful Favorable Review
Elaine W.
User in Consumer Goods

What i like most about LiveHelpNow, is how simplified it is! I can be working on any other task on my computer and if someone needs help or has a question, i will get an alert to let me know that someone asked a question. Also i like that i can see how many...

Most Helpful Critical Review
Aimee H.
Administrator

sometimes notifications don't sound, the ratings seem weird.

Solvvy
Most Helpful Favorable Review
Jordan P.
Administrator in Internet

Solvvy is good at indexing your content and making it easier for customers to find it.

Most Helpful Critical Review
Jeffrey C.
Administrator

I haven't found anything to dislike. The product delivers on all expectations and needs.

LiveChat
Most Helpful Favorable Review
Eugenio S.
User in Information Technology and Services

I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.

Most Helpful Critical Review
G2 User in Information Technology and Services

It’s not a separate app you can download and remained logged into all day if you are responsible to be on chat that day.

LiveEngage
Most Helpful Favorable Review
Jonathan ( Jon ) R.
Administrator in Information Technology and Services

I have used Live person for over 10 years! very easy to set up and use.

Most Helpful Critical Review
G2 User in Printing

Their software rarely works to do anything more complex than have a basic chat box. Their administrative software also has lots of bugs. Every time I chat with technical support to try and resolve these issues, they cut me off mid sentence to transfer me...

Screenshots

 
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Videos

 No videos provided

LiveChat is a perfect piece of software for support teams and larger organizations.
Scalable, secure and easy to pick up by the new agents, it really gets the job done.

Take it for a test drive - try LiveChat for free for 30 days! No credit card required.

No videos provided
LiveHelpNow
No videos provided
Solvvy
LiveChat

LiveChat is a perfect piece of software for support teams and larger organizations.
Scalable, secure and easy to pick up by the new agents, it really gets the job done.

Take it for a test drive - try LiveChat for free for 30 days! No credit card required.

LiveEngage
No videos provided

Downloads

Ask LiveHelpNow a QuestionContact LiveHelpNowAsk Solvvy a QuestionContact SolvvyAsk LiveEngage a QuestionContact LiveEngage
 
LiveHelpNow
LiveHelpNow
Solvvy
Solvvy
Optimized for quick response
LiveChat
LiveChat
LiveEngage
LiveEngage