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# LiveChat vs Provide Support Comparison - What are their main differences?

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LiveChatProvide Support[+ Add Product](#)

Pricing

**LiveChat**
Free Trial

**$25.00** Per User Per Month · Starter

**$59.00** Per User Per Month · Team

**$89.00** Per User Per Month · Business

**Custom Quote Available** Per User Per Month · Enterprise

Show more

**Provide Support**
Free Trial

**$156.00** Flat Rate Per Year · Small Business - annual

**$310.00** Flat Rate Per Year · Corporate - annual

**$713.00** Flat Rate Per Year · Enterprise - annual

**$24.00** Flat Rate Per Month · Small Business - monthly

**$53.00** Flat Rate Per Month · Corporate - monthly

**$108.00** Flat Rate Per Month · Enterprise - monthly

Show more

**Pricing Insights**
from reviews

Perceived Cost

**LiveChat**
$$$$$

**Provide Support**
$$$$$

Average Discount

**LiveChat**
8%

**Provide Support**
Not enough reviews yet

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Time to Implement

**LiveChat** 6 months
Based on 100 responses

**Provide Support** 6 months
Based on 100 responses

Return on Investment

**LiveChat** 6 months
Based on 100 responses

**Provide Support** 6 months
Based on 100 responses

 ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat")

 ![Provide Support](https://images.g2crowd.com/uploads/product/hd_favicon/9150e47543cbd7a234edf233767b7508/provide-support.svg "Provide Support")

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**Pros & Cons**
from reviews

**LiveChat**

Ease of Use (24)

Features (20)

Not Intuitive (7)

Chatbot Issues (6)

**Provide Support**
Not enough data

Integrations

**LiveChat**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c105f4f8827168bae9e6e660fe8ee3eb/1crm.png "Product Avatar Image")

1CRM

](https://www.g2.com/products/1crm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0ef656e3330e2a5b8e59939185859257/1password.png "Product Avatar Image")

1Password

](https://www.g2.com/products/1password/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69e8a2962bb24f0111a8d7d6244149b3/2way-app.png "Product Avatar Image")

2way.app

](https://www.g2.com/products/2way-app/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[
View all
](https://www.g2.com/products/livechat/integrations)

**Provide Support**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image")

Adobe Commerce (formerly...

](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "Product Avatar Image")

BigCommerce

](https://www.g2.com/products/bigcommerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a4aea6e512d19f5e2149db80788077e9/google-analytics-360.png "Product Avatar Image")

GA 360

](https://www.g2.com/products/google-analytics-360/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_adeb326c790bfcc9c01d40e367ef0955/joomla.jpg "Product Avatar Image")

Joomla

](https://www.g2.com/products/joomla/reviews)[
View all
](https://www.g2.com/products/provide-support/integrations)

Screenshots

**LiveChat**
 ![LiveChat screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1574757/1-ChatWidget.png)

**Provide Support**
 ![Provide Support screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/123991/file-transfer-chat-window.png)

**Ratings**
from reviews

Meets Requirements

**LiveChat**

**9.1** /10

Based on 714 responses

**Provide Support**

**8.6** /10

Based on 13 responses

Ease of Use

**LiveChat**

**9.3** /10

Based on 713 responses

**Provide Support**

**9.1** /10

Based on 13 responses

Ease of Setup

**LiveChat**

**9.0** /10

Based on 293 responses

**Provide Support**

**8.7** /10

Based on 5 responses

Ease of Admin

**LiveChat**

**9.1** /10

Based on 280 responses

**Provide Support**

**8.7** /10

Based on 5 responses

Quality of Support

**LiveChat**

**9.1** /10

Based on 662 responses

**Provide Support**

**8.3** /10

Based on 11 responses

Has the product been a good partner in doing business?

**LiveChat**

**9.1** /10

Based on 272 responses

**Provide Support** Not enough data

Product Direction (% positive)

**LiveChat**

**8.3** /10

Based on 705 responses

**Provide Support**

**8.2** /10

Based on 13 responses

**Features**
ratings from reviews

Live Chat

**8.6** /10

Based on 416 responses

**8.7** /10

Based on 10 responses

Help Desk

**8.8** /10

Based on 440 responses

Not enough data

Customer Self-Service

**8.3** /10

Based on 9 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
44.6%

Mid-Market(51-1000 emp.)
37.5%

Enterprise(\> 1000 emp.)
18.0%

Small-Business(50 or fewer emp.)
44.6%

Mid-Market(51-1000 emp.)
37.5%

Enterprise(\> 1000 emp.)
18.0%

Small-Business(50 or fewer emp.)
64.3%

Mid-Market(51-1000 emp.)
14.3%

Enterprise(\> 1000 emp.)
21.4%

Small-Business(50 or fewer emp.)
64.3%

Mid-Market(51-1000 emp.)
14.3%

Enterprise(\> 1000 emp.)
21.4%

**Reviewers' Industry**

[![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat")](https://www.g2.com/products/livechat/reviews)
LiveChat

Computer Software
8.7%

Information Technology and Services
8.6%

Retail
6.4%

Financial Services
3.9%

Internet
3.7%

Other
68.7%

[![Provide Support](https://images.g2crowd.com/uploads/product/hd_favicon/9150e47543cbd7a234edf233767b7508/provide-support.svg "Provide Support")](https://www.g2.com/products/provide-support/reviews)
Provide Support

Computer Software
21.4%

Telecommunications
14.3%

Non-Profit Organization Management
7.1%

Luxury Goods & Jewelry
7.1%

Information Technology and Services
7.1%

Other
42.9%

Alternatives

**LiveChat Alternatives**

 ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service")

[
Zendesk for Customer Service
](/products/zendesk-for-customer-service/reviews)

 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")

[
Fin
](/products/fin/reviews)

 ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio")

[
Tidio
](/products/tidio/reviews)

 ![LivePerson](https://images.g2crowd.com/uploads/product/hd_favicon/5f68a9fcd7a52d993079248f2f393c24/liveperson.svg "LivePerson")

[
LivePerson
](/products/liveperson/reviews)

**Provide Support Alternatives**

 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")

[
Fin
](/products/fin/reviews)

 ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio")

[
Tidio
](/products/tidio/reviews)

 ![LiveAgent](https://images.g2crowd.com/uploads/product/hd_favicon/e0e7e8e18c5585ace107ec3c2e5b9e7f/liveagent.svg "LiveAgent")

[
LiveAgent
](/products/liveagent/reviews)

 ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service")

[
Zendesk for Customer Service
](/products/zendesk-for-customer-service/reviews)