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Compare Litmus and SMTP.com

See this
side-by-side comparison of Litmus vs. SMTP.com
based on preference data from user reviews. Litmus rates 4.4/5 stars with 78 reviews. By contrast, SMTP.com rates 3.7/5 stars with 13 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Litmus
Litmus
(78)
4.4 out of 5
Litmus
Optimized for quick response
SMTP.com
SMTP.com
(13)
3.7 out of 5
SMTP.com
Star Rating
SMTP.com
SMTP.com
Market Segments
Litmus
Litmus
Mid-Market (46.1% of reviews)
SMTP.com
SMTP.com
Small-Business (76.9% of reviews)
Entry Level Price
Litmus
Litmus
No pricing information available
SMTP.com
SMTP.com
$25/month

Litmus vs SMTP.com

When assessing the two solutions, reviewers found Litmus easier to use, set up, and administer. Reviewers also preferred doing business with Litmus overall.

  • Reviewers felt that Litmus meets the needs of their business better than SMTP.com.
  • When comparing quality of ongoing product support, reviewers felt that Litmus is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Litmus over SMTP.com.
Categories
Shared Categories
Litmus
Litmus
SMTP.com
SMTP.com
Litmus and SMTP.com are categorized as Email Deliverability
Unique Categories
Litmus
Litmus is categorized as SAP App Center, Email Marketing, and Email Testing
SMTP.com
SMTP.com is categorized as Transactional Email
Pricing
Litmus
Litmus Pricing
Free Trial
SMTP.com
SMTP.com Pricing
Essential
$25/month
Starter
$80/month
Growth
$300/month
Enterprise
$500 /month
Free Trial Unavailable
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Ratings
Meets Requirements
Litmus
Litmus
9.0
Responses: 71
SMTP.com
SMTP.com
8.1
Responses: 13
Ease of Use
Litmus
Litmus
9.1
Responses: 71
SMTP.com
SMTP.com
8.1
Responses: 13
Ease of Setup
Litmus
Litmus
9.2
Responses: 32
SMTP.com
SMTP.com
7.0
Responses: 10
Ease of Admin
Litmus
Litmus
9.1
Responses: 34
SMTP.com
SMTP.com
8.0
Responses: 10
Quality of Support
Litmus
Litmus
8.6
Responses: 53
SMTP.com
SMTP.com
8.1
Responses: 13
Ease of Doing Business With
Litmus
Litmus
9.1
Responses: 32
SMTP.com
SMTP.com
6.8
Responses: 10
Product Direction (% positive)
Litmus
Litmus
8.0
Responses: 71
SMTP.com
SMTP.com
7.1
Responses: 12
Features
Diagnosis
IP Address
Litmus
Litmus
8.8
Responses: 7
SMTP.com
SMTP.com
Not enough data available
Domains
Litmus
Litmus
9.3
Responses: 7
SMTP.com
SMTP.com
Not enough data available
Content
Litmus
Litmus
9.1
Responses: 13
SMTP.com
SMTP.com
Not enough data available
Policy Compliance
Litmus
Litmus
9.0
Responses: 10
SMTP.com
SMTP.com
Not enough data available
Tracking
Processing Time
Litmus
Litmus
Feature Not Available
SMTP.com
SMTP.com
Not enough data available
Placement
Litmus
Litmus
Feature Not Available
SMTP.com
SMTP.com
Not enough data available
Open Rate
Litmus
Litmus
9.0
Responses: 12
SMTP.com
SMTP.com
Not enough data available
Time to Open
Litmus
Litmus
9.2
Responses: 13
SMTP.com
SMTP.com
Not enough data available
Alerts
Litmus
Litmus
Feature Not Available
SMTP.com
SMTP.com
Not enough data available
Reporting
Campaign Performance
Litmus
Litmus
9.1
Responses: 13
SMTP.com
SMTP.com
Not enough data available
Domain Reputation
Litmus
Litmus
Feature Not Available
SMTP.com
SMTP.com
Not enough data available
Brand Reputation
Litmus
Litmus
Feature Not Available
SMTP.com
SMTP.com
Not enough data available
Blacklist and Whitelist
Litmus
Litmus
Feature Not Available
SMTP.com
SMTP.com
Not enough data available
Reviewers' Company Size
Reviewers of Litmus were most often representing companies in the Mid-Market segment, while reviewers for SMTP.com were more commonly in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Litmus
Litmus
36.8%
SMTP.com
SMTP.com
76.9%
Mid-Market
(51-1000 emp.)
Litmus
Litmus
46.1%
SMTP.com
SMTP.com
15.4%
Enterprise
(> 1000 emp.)
Litmus
Litmus
17.1%
SMTP.com
SMTP.com
7.7%
Reviewers' Industry
Litmus
Litmus Industry
Marketing and Advertising
15.8%
Computer Software
10.5%
Publishing
6.6%
Financial Services
6.6%
Real Estate
5.3%
Other
55.3%
SMTP.com
SMTP.com Industry
Marketing and Advertising
30.8%
Non-Profit Organization Management
7.7%
Media Production
7.7%
Information Technology and Services
7.7%
Hospitality
7.7%
Other
38.5%
Reviews
Most Helpful Favorable Review
Litmus
Josh P.
Consultant in Apparel & Fashion

Litmus, at every angle and opportunity has felt to me like interacting with a good friend or colleague with whom you have unprecedented rapport.

SMTP.com
Leslie S.
User in Marketing and Advertising

Service is fast, friendly and helpful. They're always willing to work with us to resolve any issues or improve our results.

Most Helpful Critical Review
Litmus
G
User in Consumer Services

I have found the renderings to be short of 100% reliable. I have come across many situations where Litmus showed rendering issues, where the actual email client in question on the relevant OS/version did not.

SMTP.com
Greg N.
Consultant in Non-Profit Organization Management

Emails seemed to go to spam a lot. We used several different services including Amazon SES and Send Grid and smtp.com seems to generate the worst delivery results of the bunch. When we tried to cancel, they took it upon themselves to keep an extra payment -...

Discussions
Litmus
Litmus Discussions
What's the benefit in running a Spam Test on Litmus?
1 comment
Offical Response from Litmus
Did you ever spend lots of time crafting the perfect email, just to find that it got placed into your subscriber's spam folder? It's an email marketer's...Read more
Monty the Mongoose crying
Litmus has no more discussions with answers
SMTP.com
SMTP.com Discussions
Monty the Mongoose crying
SMTP.com has no discussions with answers
Screenshots
SMTP.com
SMTP.com Screenshots
Videos
Litmus
Litmus Videos
Video Preview
SMTP.com
SMTP.com Videos
No videos provided
Downloads
SMTP.com
SMTP.com Downloads
No downloads provided
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