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At a Glance
Market Segments
Mid-Market (52.5% of reviews)
Small-Business (43.8% of reviews)
Entry-Level Pricing
No pricing available
$1,399.00 1 Installations Per Year
Litmos
Star Rating
(678)4.3 out of 5
Market Segments
Mid-Market (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LitmosSmartBuilder
Star Rating
(17)5.0 out of 5
Market Segments
Small-Business (43.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$1,399.00 1 Installations Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Litmos excels in its ease of use with a score of 8.5, while SmartBuilder slightly edges out with a score of 8.7, indicating that both platforms are user-friendly but SmartBuilder may offer a slightly smoother experience.
- Reviewers mention that SmartBuilder shines in content creation, achieving a perfect score of 10.0, whereas Litmos scores 8.1, suggesting that SmartBuilder provides more robust tools for creating engaging training materials.
- G2 users highlight that SmartBuilder offers superior quality of support with a perfect score of 10.0, compared to Litmos's score of 8.3, indicating that users may find more responsive and helpful customer service with SmartBuilder.
- Users on G2 report that SmartBuilder's course authoring capabilities, particularly its Course Builder feature, are highly rated at 8.1, while Litmos's similar features do not receive as high a score, suggesting SmartBuilder may provide a more comprehensive authoring experience.
- Reviewers say that SmartBuilder's user, role, and access management features are rated at 10.0, significantly higher than Litmos's score of 7.8, indicating that SmartBuilder offers more advanced options for managing user permissions and roles.
- Users report that Litmos has a larger market segment presence, particularly in the mid-market, with 52.6% of reviews coming from this demographic, while SmartBuilder is more favored by small businesses, which may influence the type of support and features each product prioritizes.
Pricing
Entry-Level Pricing
Litmos
No pricing availableSmartBuilder
Annual Subscription
$1,399.00
1 Installations Per Year
Install on PC or Mac
All authoring features
Template library
Responsive output
Supports SCORM 1.2, SCORM 2004, AICC, xAPI, WCAG
Optional free hosting with one-click upload
Free training
Live support
Updates and upgrades are included
- https://portal.smartbuilder.com/web/smartbuilder/forum?p_p_id=58&p_p_lifecycle=0&p_p_state=maximized&p_p_mode=view&saveLastPath=false&_58_struts_action=%2Flogin%2Fcreate_account
Free Trial
Litmos
Free Trial is available
SmartBuilder
Free Trial is available
Ratings
Meets Requirements
8.3
571
9.7
15
Ease of Use
8.5
579
8.7
15
Ease of Setup
8.4
459
9.7
6
Ease of Admin
8.3
502
Not enough data
Quality of Support
8.3
558
10.0
14
Has the product been a good partner in doing business?
8.6
486
Not enough data
Product Direction (% positive)
8.0
561
10.0
14
Features by Category
Training & eLearning
8.0
314
10.0
10
8.0
316
9.0
8
Agentic AI - Course Authoring
5.1
13
Not enough data
5.1
13
Not enough data
Training & eLearning
7.9
297
Not enough data
8.0
316
9.0
8
Platform Basics
7.1
38
Not enough data
8.6
42
Not enough data
8.1
39
Not enough data
Training & Learning
8.9
44
Not enough data
8.3
43
Not enough data
8.5
42
Not enough data
8.3
42
Not enough data
8.5
39
Not enough data
Data & Analytics
7.4
41
Not enough data
8.1
44
Not enough data
7.6
41
Not enough data
Generative AI
6.0
10
Not enough data
5.8
10
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Learning Content - Ethics and Compliance Learning
7.3
39
Not enough data
8.2
43
Not enough data
7.4
39
Not enough data
7.9
39
Not enough data
7.5
38
Not enough data
Ethics - Ethics and Compliance Learning
7.5
38
Not enough data
7.0
37
Not enough data
7.4
36
Not enough data
Compliance - Ethics and Compliance Learning
7.3
37
Not enough data
7.2
36
Not enough data
7.2
37
Not enough data
6.1
35
Not enough data
Certifications - Ethics and Compliance Learning
6.8
36
Not enough data
6.6
35
Not enough data
6.7
35
Not enough data
Reporting - Ethics and Compliance Learning
6.8
39
Not enough data
7.3
40
Not enough data
7.5
38
Not enough data
Course Authoring
8.1
270
Not enough data
7.0
202
Not enough data
8.0
289
Not enough data
7.6
230
Not enough data
Course Delivery
8.5
294
Not enough data
8.0
289
Not enough data
7.8
247
Not enough data
Course Management
7.0
216
Not enough data
7.8
266
Not enough data
8.0
252
Not enough data
8.1
210
Not enough data
LMS Marketplace
6.3
141
Not enough data
6.6
153
Not enough data
6.4
144
Not enough data
Interface
8.1
213
Not enough data
7.4
157
Not enough data
Training & eLearning
8.3
327
Not enough data
8.4
335
Not enough data
8.0
314
10.0
10
8.0
261
Not enough data
7.9
297
Not enough data
7.9
322
Not enough data
8.0
316
9.0
8
Generative AI
5.8
48
Not enough data
5.8
48
Not enough data
5.8
48
Not enough data
Agentic AI - Corporate Learning Management Systems
5.5
27
Not enough data
5.8
28
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Litmos and SmartBuilder are categorized as Course Authoring
Unique Categories
Litmos is categorized as Corporate Learning Management Systems, eLearning Content, Ethics and Compliance Learning, and Customer Education
SmartBuilder has no unique categories
Reviews
Reviewers' Company Size
Litmos
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartBuilder
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.2%
Information Technology and Services
8.0%
Non-Profit Organization Management
6.0%
Hospital & Health Care
3.8%
Financial Services
3.5%
Other
69.5%
E-Learning
31.3%
Higher Education
12.5%
Veterinary
6.3%
Utilities
6.3%
Professional Training & Coaching
6.3%
Other
37.5%
Alternatives
Discussions
How do I use this program to its maximum potential?
3 Comments
KP
Chances are you are using this software as part of your overall customer solution. If that is the case, I would recommend investing time to create single...Read more
Is the API a development priority?
1 Comment
VM
Chris, It appears this hasn't been answered here. In my 7 years of working with Litmos (not as an employee with them, but as an Admin with different...Read more
At some point I would like to discuss some of the Litmos Limitations as I call them.
1 Comment
AM
There were tentatives outages and now we have a streamlined process to tackle it with 24*7 support available through Phone, Email.
Litmos has upgraded...Read more
SmartBuilder has no discussions with answers
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