# ListenFirst vs Sprout Social Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Sprout Social excels in user experience, with many praising its ability to centralize messages into one inbox, which enhances social media reporting and reduces errors. Users appreciate how it simplifies planning and managing social media platforms.
- **Users say** ListenFirst shines in its reporting capabilities, with feedback highlighting the detailed reports and extensive features. Reviewers noted the ability to bulk tag posts for easier campaign measurement, showcasing the platform's responsiveness to user requests for improvements.
- **According to verified reviews** , Sprout Social is recognized for its ease of use, with many users finding the platform very user-friendly and the initial setup process straightforward. This ease of use is a significant advantage for small businesses looking to streamline their social media management.
- **Reviewers mention** that ListenFirst offers exceptional support, with users noting the team's responsiveness and communication regarding social reporting requests. This level of support can be crucial for enterprises that require timely assistance and detailed insights.
- **G2 reviewers highlight** that while Sprout Social has a higher overall satisfaction score, ListenFirst's users rate its product direction and capabilities positively, indicating a strong alignment with enterprise needs and a focus on continuous improvement.
- **Users report** that Sprout Social's analytics features are a standout, with many appreciating the all-in-one analytics dashboard that simplifies content scheduling and performance tracking. In contrast, while ListenFirst also offers robust analytics, some users feel it may not be as intuitive for smaller businesses.



| | ListenFirst | Sprout Social | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 32 | 6,426 | 
| **Largest Market Segment** | Enterprise (68.8% of reviews) | Small-Business (44.7% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $79.00 1 user/per month (billed annually) | 

---
## Top Pros & Cons

### ListenFirst

**Not enough data**

### Sprout Social

Pros:
- Ease of Use (1819 reviews)
- Post Scheduling (1211 reviews)

Cons:
- Missing Features (707 reviews)
- Limited Features (527 reviews)

---
## Ratings Comparison
| Rating | ListenFirst | Sprout Social | 
|---|---|---|
  | **Meets Requirements** | 8.9 (28 reviews) | 8.5 (5439 reviews) | 
  | **Ease of Use** | 8.3 (27 reviews) | 8.8 (5500 reviews) | 
  | **Ease of Setup** | Not enough data | 8.7 (3855 reviews) | 
  | **Ease of Admin** | Not enough data | 8.8 (2248 reviews) | 
  | **Quality of Support** | 9.7 (27 reviews) | 8.6 (4855 reviews) | 
  | **Has the product been a good partner in doing business?** | 10.0 (5 reviews) | 8.7 (2214 reviews) | 
  | **Product Direction (% positive)** | 10.0 (29 reviews) | 8.9 (5322 reviews) | 

---
## Pricing

### ListenFirst

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Sprout Social

#### Entry-Level Pricing

Plan: Essentials

Price: Starting at $79.00 1 user/per month (billed annually)

Description: Created for social media professionals focused on simplifying publishing workflows.

Key Features:
- Connect up to 5 social profiles
- Increase your visibility with optimal send times
- Track performance with profile and post-level reporting

[Browse all 5 editions](https://www.g2.com/products/sprout-social/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **ListenFirst** | 8.7/10 | 27 |
| **Sprout Social** | 7.3/10 | 3637 |

#### Social Analytics

| Feature | ListenFirst | Sprout Social | 
|---|---|---|
| **Competitor Analysis** | 9.0 (24 reviews) | 7.7 (2978 reviews) | 
| **Follower Analysis** | 8.8 (23 reviews) | 7.8 (3155 reviews) | 
| **Post Performance** | 9.2 (27 reviews) | 8.8 (3376 reviews) | 
| **Paid Campaign Tracking** | 8.2 (17 reviews) | 7.2 (2601 reviews) | 
| **Attribution** | 8.3 (10 reviews) | 7.0 (2605 reviews) | 
| **Hashtag Analytics** | Not enough data | 7.3 (2368 reviews) | 
| **Sentiment Analysis** | 8.1 (6 reviews) | 7.1 (2306 reviews) | 

#### Reports & Dashboards

| Feature | ListenFirst | Sprout Social | 
|---|---|---|
| **Report Customizability** | 8.8 (23 reviews) | 8.1 (3226 reviews) | 
| **Report Exporting** | 8.5 (25 reviews) | 8.5 (3270 reviews) | 
| **Scalability** | 9.6 (19 reviews) | 8.5 (3127 reviews) | 
| **White Label** | Not enough data | Feature Not Available | 

#### Agentic AI - Social Media Analytics

| Feature | ListenFirst | Sprout Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.2 (891 reviews) | 
| **Cross-system Integration** | Not enough data | 6.3 (889 reviews) | 
| **Adaptive Learning** | Not enough data | 6.2 (877 reviews) | 
| **Proactive Assistance** | Not enough data | 6.3 (886 reviews) | 
| **Decision Making** | Not enough data | 6.3 (890 reviews) | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **ListenFirst** | N/A | N/A |
| **Sprout Social** | 7.5/10 | 4661 |

#### Content & Collaboration

| Feature | ListenFirst | Sprout Social | 
|---|---|---|
| **Content Calendar** | Not enough data | 8.9 (3217 reviews) | 
| **Content Library** | Not enough data | 7.9 (2925 reviews) | 
| **Shared Inbox** | Not enough data | 8.2 (3024 reviews) | 
| **Approval Workflows** | Not enough data | 8.0 (2908 reviews) | 
| **Users and Permissions** | Not enough data | 8.3 (3010 reviews) | 
| **Content Creation** | Not enough data | Feature Not Available | 

#### Social Management

| Feature | ListenFirst | Sprout Social | 
|---|---|---|
| **Social Analytics** | Not enough data | 8.6 (4378 reviews) | 
| **Social Publishing** | Not enough data | 8.9 (4416 reviews) | 
| **Campaign Optimization** | Not enough data | 8.1 (3825 reviews) | 
| **Social Engagement** | Not enough data | 8.5 (4239 reviews) | 
| **Social Ads** | Not enough data | Feature Not Available | 
| **Campaign Planning** | Not enough data | 7.9 (2910 reviews) | 
| **Hashtag Capabilites** | Not enough data | 7.5 (2494 reviews) | 

#### Agentic AI - Social Media Management

| Feature | ListenFirst | Sprout Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.2 (1062 reviews) | 
| **Multi-step Planning** | Not enough data | 6.4 (1053 reviews) | 
| **Cross-system Integration** | Not enough data | 6.6 (1070 reviews) | 
| **Adaptive Learning** | Not enough data | 6.5 (1044 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (1035 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (1036 reviews) | 
| **Decision Making** | Not enough data | 6.5 (1036 reviews) | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **ListenFirst** | N/A | N/A |
| **Sprout Social** | 7.4/10 | 2207 |

#### Monitoring & Listening

| Feature | ListenFirst | Sprout Social | 
|---|---|---|
| **Social Measurement** | Not enough data | 8.5 (1910 reviews) | 
| **Influencer Identification** | Not enough data | 7.0 (1432 reviews) | 
| **Brand Monitoring** | Not enough data | 8.1 (1234 reviews) | 
| **Keyword Tracking** | Not enough data | 7.9 (1195 reviews) | 
| **Trend Analysis** | Not enough data | 7.7 (1167 reviews) | 
| **Competitor Analysis** | Not enough data | 7.8 (1193 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | ListenFirst | Sprout Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (385 reviews) | 
| **Cross-system Integration** | Not enough data | 6.5 (397 reviews) | 
| **Adaptive Learning** | Not enough data | 6.4 (385 reviews) | 
| **Proactive Assistance** | Not enough data | 6.4 (387 reviews) | 
| **Decision Making** | Not enough data | 6.5 (387 reviews) | 

#### Data Management & Analysis

| Feature | ListenFirst | Sprout Social | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 7.5 (1214 reviews) | 
| **Social Reporting** | Not enough data | 8.6 (2004 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.1 (1230 reviews) | 
| **Advanced Data Filtering** | Not enough data | 7.8 (1129 reviews) | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **ListenFirst** | N/A | N/A |
| **Sprout Social** | 7.8/10 | 1632 |

#### Generative AI

| Feature | ListenFirst | Sprout Social | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.1 (865 reviews) | 
| **AI Text Summarization** | Not enough data | 7.0 (850 reviews) | 

#### Process

| Feature | ListenFirst | Sprout Social | 
|---|---|---|
| **Mentions** | Not enough data | 8.4 (1469 reviews) | 
| **Tickets** | Not enough data | 7.9 (1248 reviews) | 
| **Macros** | Not enough data | 7.7 (1009 reviews) | 

#### Channels

| Feature | ListenFirst | Sprout Social | 
|---|---|---|
| **Email** | Not enough data | Feature Not Available | 
| **Social** | Not enough data | 8.8 (1523 reviews) | 
| **Live Chat** | Not enough data | Feature Not Available | 
| **Phone** | Not enough data | Feature Not Available | 
| **Text** | Not enough data | Feature Not Available | 

#### Insight

| Feature | ListenFirst | Sprout Social | 
|---|---|---|
| **Surveys** | Not enough data | 7.4 (1126 reviews) | 
| **Reporting** | Not enough data | 8.4 (1434 reviews) | 
| **Visitor Activity** | Not enough data | Feature Not Available | 
| **Help Desk** | Not enough data | Feature Not Available | 

---
## Categories
**Shared Categories (1):** [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics)


**Unique to Sprout Social (4):** [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service)


---
## Reviewer Demographics

### By Company Size

| Segment | ListenFirst | Sprout Social | 
|---|---|---|
| **Small-Business** | 12.5% | 44.7% | 
| **Mid-Market** | 18.8% | 37.7% | 
| **Enterprise** | 68.8% | 17.6% | 

### By Industry

#### ListenFirst

- **Entertainment:** 40.6%
- **Marketing and Advertising:** 18.8%
- **Media Production:** 12.5%
- **Broadcast Media:** 9.4%
- **Retail:** 6.3%
- **Publishing:** 3.1%
- **Motion Pictures and Film:** 3.1%
- **Food & Beverages:** 3.1%
- **Apparel & Fashion:** 3.1%

#### Sprout Social

- **Marketing and Advertising:** 20.5%
- **Non-Profit Organization Management:** 6.2%
- **Higher Education:** 5.5%
- **Information Technology and Services:** 3.8%
- **Computer Software:** 3.2%
- **Financial Services:** 3.2%
- **Hospital & Health Care:** 2.9%
- **Public Relations and Communications:** 2.4%
- **Retail:** 2.4%
- **Health, Wellness and Fitness:** 2.2%
- **Other:** 47.7%

---
## Alternatives

### Alternatives to ListenFirst

- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (727 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7249 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1208 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2656 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Brand24](https://www.g2.com/products/brand24/reviews) — 4.6/5 stars (348 reviews)
- [Dash Social](https://www.g2.com/products/dash-social/reviews) — 4.7/5 stars (408 reviews)
- [Simplified](https://www.g2.com/products/simplified/reviews) — 4.6/5 stars (5007 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4049 reviews)

### Alternatives to Sprout Social

- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2467 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1208 reviews)
- [Eclincher](https://www.g2.com/products/eclincher/reviews) — 4.6/5 stars (442 reviews)
- [Statusbrew](https://www.g2.com/products/statusbrew-inc/reviews) — 4.8/5 stars (251 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7249 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2656 reviews)
- [Vista Social](https://www.g2.com/products/vista-social/reviews) — 4.8/5 stars (1098 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (971 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (904 reviews)

---
## Top Discussions

### ListenFirst

No discussions available for this product.

### Sprout Social

- Title: [Is there a place of education for users?](https://www.g2.com/discussions/15585-is-there-a-place-of-education-for-users) — 7 comments, 1 upvote
  > **Top comment:** "General education: https://sproutsocial.com/insights/webinars/ and overall intro webinar:..."
- Title: [Is Sprout Social legit?](https://www.g2.com/discussions/is-sprout-social-legit) — 4 comments, 1 upvote
  > **Top comment:** "Yes!"
- Title: [Does Sprout Social have a free plan?](https://www.g2.com/discussions/does-sprout-social-have-a-free-plan) — 3 comments
  > **Top comment:** "No"
- Title: [How can I access a more affordable reasonably priced membership with Sprout Social](https://www.g2.com/discussions/how-can-i-access-a-more-affordable-reasonably-priced-membership-with-sprout-social) — 3 comments, 1 upvote
  > **Top comment:** "The best option? Get directly in contact with a sales rep. They'll be able to offer you a custom-made offer that suits your needs and budget. 
"
- Title: [What can sprout social do?](https://www.g2.com/discussions/what-can-sprout-social-do) — 2 comments
  > **Top comment:** "It’s a great tool for social listening "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/listenfirst-vs-sprout-social)