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Compare ListenFirst and Sprout Social 
At a Glance
Market Segments
Enterprise (68.8% of reviews)
Small-Business (44.5% of reviews)
Entry-Level Pricing
No pricing available
Starting at $199.00 1 user/per month (billed annually)
ListenFirst
Star Rating
(32)4.5 out of 5
Market Segments
Enterprise (68.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ListenFirstSprout Social
Star Rating
(6,176)4.4 out of 5
Market Segments
Small-Business (44.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprout Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ListenFirst. Users appreciate its intuitive interface and powerful analytics, with one reviewer highlighting how it simplifies social publishing across multiple channels simultaneously.
- Users say that Sprout Social's implementation process is smooth and user-friendly, making it easy for new users to get started. Reviewers have praised features like queue management, which streamline the posting process and enhance productivity.
- According to verified reviews, ListenFirst shines in its customer support, receiving high marks for responsiveness and communication. Users have noted that the team is always available to assist with social reporting requests, ensuring that their needs are met effectively.
- Reviewers mention that while ListenFirst offers robust reporting capabilities, Sprout Social's analytics module is particularly noted for its clarity and actionable insights. Users have expressed that Sprout Social's data tracking makes performance evaluation straightforward and effective.
- G2 reviewers highlight that ListenFirst is well-suited for enterprise-level users, with features like bulk tagging for campaign measurement being particularly beneficial. However, Sprout Social's broader appeal to small businesses is evident, as it captures a larger market segment with its versatile tools.
- Users report that both platforms have their strengths, but Sprout Social's overall quality and satisfaction metrics are bolstered by a much larger volume of recent reviews, indicating a more reliable and up-to-date user experience compared to ListenFirst.
Pricing
Entry-Level Pricing
ListenFirst
No pricing availableSprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
- 5 social profiles
- All-in-one social inbox
- Social content calendar
Free Trial
ListenFirst
No trial information availableSprout Social
Free Trial is available
Ratings
Meets Requirements
8.9
28
8.5
5,263
Ease of Use
8.3
27
8.8
5,321
Ease of Setup
Not enough data
8.7
3,686
Ease of Admin
Not enough data
8.8
2,222
Quality of Support
9.7
27
8.6
4,701
Has the product been a good partner in doing business?
10.0
5
8.7
2,189
Product Direction (% positive)
10.0
29
8.9
5,178
Features by Category
Social Analytics
9.0(won by 1.3)
24
7.7
2972
8.8(won by 1.0)
23
7.8
3154
9.2(won by 0.4)
27
8.8
3360
8.2(won by 1.0)
17
7.2
2600
8.3(won by 1.3)
10
7.0
2608
Not enough data
7.2(won by default)
2365
8.1(won by 1.0)
6
7.1
2306
Reports & Dashboards
8.8(won by 0.7)
23
8.1
3210
8.5(tied score)
25
8.5(tied score)
3264
9.6(won by 1.1)
19
8.5
3123
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.2(won by default)
894
Not enough data
6.2(won by default)
889
Not enough data
6.2(won by default)
880
Not enough data
6.2(won by default)
886
Not enough data
6.3(won by default)
889
Content & Collaboration
Not enough data
8.9
3181
Not enough data
7.9
2923
Not enough data
8.2
3005
Not enough data
8.0
2887
Not enough data
8.3
2998
Not enough data
Feature Not Available
Social Management
Not enough data
8.6
4284
Not enough data
8.9
4305
Not enough data
8.1
3811
Not enough data
8.5
4173
Not enough data
Feature Not Available
Not enough data
7.9
2896
Not enough data
7.5
2487
Agentic AI - Social Media Management
Not enough data
6.2
1062
Not enough data
6.4
1053
Not enough data
6.5
1057
Not enough data
6.5
1045
Not enough data
6.4
1036
Not enough data
6.4
1036
Not enough data
6.5
1036
Monitoring & Listening
Not enough data
8.5
1900
Not enough data
7.0
1432
Not enough data
8.0
1213
Not enough data
7.9
1190
Not enough data
7.7
1159
Not enough data
7.8
1187
Agentic AI - Social Media Listening Tools
Not enough data
6.4
387
Not enough data
6.4
385
Not enough data
6.4
387
Not enough data
6.3
385
Not enough data
6.4
387
Data Management & Analysis
Not enough data
7.5
1205
Not enough data
8.6
1963
Not enough data
8.1
1223
Not enough data
7.8
1124
Generative AI
Not enough data
7.1
863
Not enough data
6.9
848
Process
Not enough data
8.4
1459
Not enough data
7.9
1243
Not enough data
7.7
1006
Channels
Not enough data
Feature Not Available
Not enough data
8.8
1515
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.4
1126
Not enough data
8.4
1426
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
ListenFirst and Sprout Social are categorized as Social Media Analytics
Unique Categories
ListenFirst has no unique categories
Sprout Social is categorized as Social Media Suites, Social Media Listening Tools, Social Media Management, and Social Customer Service
Reviews
Reviewers' Company Size
ListenFirst
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Entertainment
40.6%
Marketing and Advertising
18.8%
Media Production
12.5%
Broadcast Media
9.4%
Retail
6.3%
Other
12.5%
Marketing and Advertising
20.5%
Non-Profit Organization Management
6.2%
Higher Education
5.5%
Information Technology and Services
3.7%
Computer Software
3.2%
Other
60.9%
Alternatives
Discussions
ListenFirst has no discussions with answers
Is there a place of education for users?
6 Comments
EC
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
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