Compare ListenFirst and Sprout Social 
Featured Products
At a Glance
Market Segments
Enterprise (68.8% of reviews)
Small-Business (44.6% of reviews)
Entry-Level Pricing
No pricing available
Starting at $79.00 1 user/per month (billed annually)
ListenFirst
Star Rating
(32)4.5 out of 5
Market Segments
Enterprise (68.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ListenFirstSprout Social
Star Rating
(6,377)4.4 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $79.00 1 user/per month (billed annually)
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprout Social excels in user experience, with many users praising its intuitive interface and quick learning curve. One user mentioned, "From setup to scheduling, it’s such a cool breeze," highlighting how easy it is to get started and manage multiple accounts.
- Users say that ListenFirst shines in its reporting capabilities, with detailed reports that help measure campaigns effectively. A reviewer noted, "The reports are detailed and their capabilities are extensive!" This suggests that for users focused on in-depth analytics, ListenFirst may be a strong contender.
- According to verified reviews, Sprout Social has a significantly higher G2 Score, indicating overall user satisfaction. Reviewers appreciate features like social listening that allow them to "spot trends or potential crises before they escalate," showcasing its proactive capabilities.
- Reviewers mention that ListenFirst offers excellent customer support, with users highlighting the responsiveness and communication from the team. One user stated, "ListenFirst is always super responsive and communicative in working with our social reporting requests," which can be crucial for businesses needing timely assistance.
- G2 reviewers report that while Sprout Social has a broader user base among small businesses, ListenFirst is favored by enterprise users, with 68.8% of its reviews coming from that segment. This suggests that ListenFirst may be better suited for larger organizations looking for tailored solutions.
- Users say that Sprout Social's integration capabilities are a standout feature, allowing for seamless monitoring of messages and mentions across platforms. One user expressed appreciation for being able to "monitor messages, mentions, and keywords," which enhances their social media management experience.
Pricing
Entry-Level Pricing
ListenFirst
No pricing availableSprout Social
Essentials
Starting at $79.00
1 user/per month (billed annually)
Created for social media professionals focused on simplifying publishing workflows.
- Connect up to 5 social profiles
- Increase your visibility with optimal send times
- Track performance with profile and post-level reporting
Free Trial
ListenFirst
No trial information availableSprout Social
Free Trial is available
Ratings
Meets Requirements
8.9
28
8.5
5,388
Ease of Use
8.3
27
8.8
5,449
Ease of Setup
Not enough data
8.7
3,804
Ease of Admin
Not enough data
8.8
2,240
Quality of Support
9.7
27
8.6
4,807
Has the product been a good partner in doing business?
10.0
5
8.7
2,206
Product Direction (% positive)
10.0
29
8.9
5,283
Features by Category
Social Analytics
9.0(won by 1.3)
24
7.7
2978
8.8(won by 1.0)
23
7.8
3156
9.2(won by 0.4)
27
8.8
3374
8.2(won by 1.0)
17
7.2
2602
8.3(won by 1.3)
10
7.0
2609
Not enough data
7.3(won by default)
2369
8.1(won by 1.0)
6
7.1
2307
Reports & Dashboards
8.8(won by 0.7)
23
8.1
3225
8.5(tied score)
25
8.5(tied score)
3269
9.6(won by 1.1)
19
8.5
3128
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.2(won by default)
894
Not enough data
6.3(won by default)
890
Not enough data
6.2(won by default)
879
Not enough data
6.2(won by default)
887
Not enough data
6.3(won by default)
893
Content & Collaboration
Not enough data
8.9
3208
Not enough data
7.9
2926
Not enough data
8.2
3023
Not enough data
8.0
2908
Not enough data
8.3
3010
Not enough data
Feature Not Available
Social Management
Not enough data
8.6
4358
Not enough data
8.9
4388
Not enough data
8.1
3819
Not enough data
8.5
4226
Not enough data
Feature Not Available
Not enough data
7.9
2908
Not enough data
7.5
2490
Agentic AI - Social Media Management
Not enough data
6.2
1064
Not enough data
6.4
1055
Not enough data
6.5
1066
Not enough data
6.5
1045
Not enough data
6.4
1036
Not enough data
6.4
1037
Not enough data
6.5
1037
Monitoring & Listening
Not enough data
8.5
1907
Not enough data
7.0
1433
Not enough data
8.0
1227
Not enough data
7.9
1196
Not enough data
7.7
1165
Not enough data
7.8
1190
Agentic AI - Social Media Listening Tools
Not enough data
6.4
386
Not enough data
6.4
391
Not enough data
6.4
386
Not enough data
6.4
385
Not enough data
6.5
386
Data Management & Analysis
Not enough data
7.5
1213
Not enough data
8.6
1982
Not enough data
8.1
1229
Not enough data
7.8
1126
Generative AI
Not enough data
7.1
864
Not enough data
6.9
849
Process
Not enough data
8.4
1469
Not enough data
7.9
1248
Not enough data
7.7
1007
Channels
Not enough data
Feature Not Available
Not enough data
8.8
1523
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.4
1126
Not enough data
8.4
1434
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
ListenFirst and Sprout Social are categorized as Social Media Analytics
Unique Categories
ListenFirst has no unique categories
Sprout Social is categorized as Social Media Suites, Social Media Listening Tools, Social Media Management, and Social Customer Service
Reviews
Reviewers' Company Size
ListenFirst
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Entertainment
40.6%
Marketing and Advertising
18.8%
Media Production
12.5%
Broadcast Media
9.4%
Retail
6.3%
Other
12.5%
Marketing and Advertising
20.5%
Non-Profit Organization Management
6.2%
Higher Education
5.5%
Information Technology and Services
3.7%
Financial Services
3.2%
Other
60.8%
Alternatives
Discussions
ListenFirst has no discussions with answers
Is there a place of education for users?
7 Comments
BR
General education: https://sproutsocial.com/insights/webinars/ and overall intro webinar:...Read more
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