Compare ListenFirst vs Sprinklr Modern Engagement

See this
comparison of ListenFirst vs. Sprinklr Modern Engagement
based on data from user reviews. ListenFirst rates 4.4/5 stars with 19 reviews. Sprinklr Modern Engagement rates 3.9/5 stars with 424 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
ListenFirst
Free Trial Unavailable
Sprinklr Modern Engagement
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.6
8.0
Ease of Use
Ease of Use
7.9
7.4
Ease of Setup
Ease of SetupNot enough data available
6.5
Ease of Admin
Ease of AdminNot enough data available
7.2
Quality of Support
Quality of Support
9.5
7.5
Ease of Doing Business With
Ease of Doing Business WithNot enough data available
7.7
Product Direction (% positive)
Product Direction (% positive)
10.0
7.3
Meets Requirements
ListenFirst
8.6
Sprinklr Modern Engagement
8.0
Ease of Use
ListenFirst
7.9
Sprinklr Modern Engagement
7.4
Ease of Setup
ListenFirst
Not enough data available
Sprinklr Modern Engagement
6.5
Ease of Admin
ListenFirst
Not enough data available
Sprinklr Modern Engagement
7.2
Quality of Support
ListenFirst
9.5
Sprinklr Modern Engagement
7.5
Ease of Doing Business With
ListenFirst
Not enough data available
Sprinklr Modern Engagement
7.7
Product Direction (% positive)
ListenFirst
10.0
Sprinklr Modern Engagement
7.3

Features

Reports & Dashboards
Competitor Analysis
ListenFirst
8.7
Sprinklr Modern Engagement
6.8
Follower Analysis
ListenFirst
8.3
Sprinklr Modern Engagement
7.1
Content Engagement Analysis
ListenFirst
8.9
Sprinklr Modern Engagement
7.8
Influencer Identification
ListenFirst
7.2
Sprinklr Modern Engagement
6.9
Paid Campaign Tracking
ListenFirst
7.7
Sprinklr Modern Engagement
7.4
Attribution
ListenFirst
7.3
Sprinklr Modern Engagement
7.1
Report Customizability
ListenFirst
8.5
Sprinklr Modern Engagement
8.0
Report Exporting
ListenFirst
8.1
Sprinklr Modern Engagement
7.9
Platform
Internationalization
ListenFirst
9.7
Sprinklr Modern Engagement
8.2
User, Role, and Access Management
ListenFirst
8.6
Sprinklr Modern Engagement
8.1
Scalability
ListenFirst
9.7
Sprinklr Modern Engagement
8.2
Performance and Reliability
ListenFirst
9.2
Sprinklr Modern Engagement
8.0
API / Integrations
ListenFirst
8.8
Sprinklr Modern Engagement
7.5

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
5.3%
13.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
10.5%
27.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
84.2%
59.0%
ListenFirst
Small-Business
5.3%
Mid-Market
10.5%
Enterprise
84.2%
Sprinklr Modern Engagement
Small-Business
13.7%
Mid-Market
27.4%
Enterprise
59.0%

Reviewers' Industry

 
Entertainment
36.8%
Marketing and Advertising
15.6%
 
Media Production
21.1%
Consumer Goods
5.9%
 
Retail
10.5%
Computer Software
5.9%
 
Marketing and Advertising
10.5%
Internet
4.7%
 
Broadcast Media
10.5%
Information Technology and Services
4.2%
 
Other
10.5%
Other
63.7%
ListenFirst
Entertainment
36.8%
Media Production
21.1%
Retail
10.5%
Marketing and Advertising
10.5%
Broadcast Media
10.5%
Other
10.5%
Sprinklr Modern Engagement
Marketing and Advertising
15.6%
Consumer Goods
5.9%
Computer Software
5.9%
Internet
4.7%
Information Technology and Services
4.2%
Other
63.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Alida N.
User in Broadcast Media

The ListenFirst platform has a lot of useful features for accessing all your social data in one place. It is an excellent resource for competitive benchmarking and industry rankings. We also use them for account services and the team is very helpful, easy...

Administrator in Marketing and Advertising

Great user interface, easy to read and understand. Also great to take information for monthly reports

Most Helpful Critical Review
Most Helpful Critical Review
Agency in Entertainment

Methodology seems strange for some metrics.

Industry Analyst / Tech Writer in Marketing and Advertising

The primary issue I had with Sprinklr was my inability to trust much of the channel specific data provided within the "reporting dashboards." Having used it for pieces of ongoing monthly reports for over a year and a half, each month was a challenge as...

 
ListenFirst
Most Helpful Favorable Review
Alida N.
User in Broadcast Media

The ListenFirst platform has a lot of useful features for accessing all your social data in one place. It is an excellent resource for competitive benchmarking and industry rankings. We also use them for account services and the team is very helpful, easy...

Most Helpful Critical Review
Agency in Entertainment

Methodology seems strange for some metrics.

Sprinklr Modern Engagement
Most Helpful Favorable Review
Administrator in Marketing and Advertising

Great user interface, easy to read and understand. Also great to take information for monthly reports

Most Helpful Critical Review
Industry Analyst / Tech Writer in Marketing and Advertising

The primary issue I had with Sprinklr was my inability to trust much of the channel specific data provided within the "reporting dashboards." Having used it for pieces of ongoing monthly reports for over a year and a half, each month was a challenge as...

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ListenFirst
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Sprinklr Modern Engagement
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