G2 reviewers report that Samsara excels in overall user satisfaction, boasting a high G2 Score of 99.06, which reflects its strong performance in fleet management and tracking. Users appreciate the intuitive dashboard and the comprehensive features, particularly highlighting the data from ELD and cameras as significant advantages for their operations.
Users say that Linxup offers a solid experience for small businesses, with a focus on real-time GPS updates and notifications. However, its lower G2 Score in fleet tracking (48.25) indicates that it may not meet the needs of larger fleets as effectively as Samsara does.
According to verified reviews, Samsara's customer support is highly regarded, with users noting the quality of service and responsiveness, including support in multiple languages. This level of support is crucial for businesses that rely on timely assistance to resolve issues.
Reviewers mention that while Linxup provides outstanding customer service and follow-up calls, it lacks the extensive feature set that Samsara offers, which can limit its effectiveness for users needing more advanced fleet management tools.
G2 reviewers highlight that both products are easy to use, but Samsara's higher ratings in usability suggest a more seamless experience for users. The feedback emphasizes that Samsara's hardware is durable and integrates well with its software, enhancing the overall user experience.
Users report that while Linxup has a strong focus on customer service, it has significantly fewer reviews (only 12 compared to Samsara's 2874), which raises questions about the reliability of its performance metrics. This disparity suggests that Samsara's extensive user base provides a more comprehensive view of its capabilities and user satisfaction.
Pricing
Entry-Level Pricing
Linxup
No pricing available
Samsara
No pricing available
Free Trial
Linxup
No trial information available
Samsara
Free Trial is available
Ratings
Meets Requirements
8.9
11
9.0
2,421
Ease of Use
8.9
11
8.9
2,581
Ease of Setup
8.8
8
8.8
2,365
Ease of Admin
9.6
8
8.9
1,623
Quality of Support
8.9
11
8.5
2,241
Has the product been a good partner in doing business?
Yes, it you have the dual facing camera system it will record audio.Read more
How much does Samsara cost per month?
2 Comments
BD
This depends on how many trucks/assets you are looking to have covered and how you negotiate your contract with them. Standard per truck is $33/month for...Read more
What is Samsara tracking?
2 Comments
BS
If you have the Samsara camera it will also track your driver's driving as well as give you snapshots into your driver's dayRead more
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