# Line2 vs RingEX Comparison
---
## AI Generated Summary
- **G2 reviewers report** that RingEX excels in overall user satisfaction, boasting a significantly higher score compared to Line2. Users appreciate its comprehensive features for outgoing calls, video meetings, and internal communication, all integrated into one platform, which enhances productivity.
- **Users say** that RingEX offers a seamless experience with its easy setup and intuitive interface, making it a preferred choice for small businesses. One user highlighted the convenience of using RingEX for video conference calls, emphasizing its role in keeping communication organized without the need for multiple apps.
- **Reviewers mention** that while Line2 is praised for its flexibility across devices, allowing users to stay connected on both mobile and desktop, it falls short in overall satisfaction and support quality. Users have noted that although it is easy to manage, the call quality and support experience do not match the standards set by RingEX.
- **According to verified reviews** , RingEX stands out for its quality of support, with users reporting excellent tech support and assistance. This is a crucial factor for businesses that rely on consistent communication, as highlighted by a user who has been using RingEX for over a decade.
- **Users highlight** that RingEX's ability to handle phone calls and instant messaging effectively is a major advantage, with high ratings in these areas. In contrast, Line2's performance in these features is seen as lacking, which could impact users who prioritize communication quality.
- **G2 reviewers note** that while Line2 is more budget-friendly, with a lower entry-level price, the trade-off appears to be in the overall quality and user experience. Many users express that the additional investment in RingEX is justified by its superior functionality and support, making it a worthwhile choice for serious business users.



| | Line2 | RingEX | 
|---|---|---|
| **Star Rating** | 2.7 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 14 | 1,356 | 
| **Largest Market Segment** | Small-Business (92.3% of reviews) | Small-Business (58.0% of reviews) | 
| **Entry Level Price** | $14.99/month | $30.00 1 User Per Month | 

---
## Top Pros & Cons

### Line2

**Not enough data**

### RingEX

Pros:
- Ease of Use (195 reviews)
- Customer Support (124 reviews)

Cons:
- Customer Service (49 reviews)
- Complex Processes (44 reviews)

---
## Ratings Comparison
| Rating | Line2 | RingEX | 
|---|---|---|
  | **Meets Requirements** | 6.7 (9 reviews) | 8.8 (1108 reviews) | 
  | **Ease of Use** | 8.0 (9 reviews) | 8.6 (1125 reviews) | 
  | **Ease of Setup** | 8.0 (5 reviews) | 8.2 (707 reviews) | 
  | **Ease of Admin** | 8.0 (5 reviews) | 8.3 (626 reviews) | 
  | **Quality of Support** | 6.3 (9 reviews) | 8.0 (1010 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.3 (5 reviews) | 8.3 (615 reviews) | 
  | **Product Direction (% positive)** | 3.5 (9 reviews) | 7.9 (1084 reviews) | 

---
## Pricing

### Line2

#### Entry-Level Pricing

Plan: Starter

Price: $14.99 /month

Description: Just the basics 

Key Features:
-  Get a Local or Toll-free number 
- Unlimited calls & texts 
- Basic Call Forwarding

[Browse all 3 editions](https://www.g2.com/products/line2/pricing)

#### Free Trial

No

### RingEX

#### Entry-Level Pricing

Plan: Core

Price: $30.00 1 User Per Month

Description: A reliable, core phone system to get your business up and running

Key Features:
- Unlimited domestic calling
- SMS and MMS
- IVR

[Browse all 3 editions](https://www.g2.com/products/ringex/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Fax

| Product | Score | Reviews |
|---|---|---|
| **Line2** | N/A | N/A |
| **RingEX** | 8.7/10 | 182 |

#### Documents

| Feature | Line2 | RingEX | 
|---|---|---|
| **Editing** | Not enough data | Feature Not Available | 
| **Document Signature ** | Not enough data | 7.3 (148 reviews) | 
| **Storage** | Not enough data | 8.1 (156 reviews) | 

#### Agentic AI - Online Fax

| Feature | Line2 | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (11 reviews) | 

#### Sending

| Feature | Line2 | RingEX | 
|---|---|---|
| **Fax Number** | Not enough data | 9.1 (172 reviews) | 
| **Existing Numbers** | Not enough data | 9.1 (169 reviews) | 
| **Cross-Platform Sending** | Not enough data | 8.9 (158 reviews) | 
| **Unlimited Sending** | Not enough data | 9.2 (161 reviews) | 
| **Contact Management** | Not enough data | 8.9 (164 reviews) | 
| **Alerts** | Not enough data | 9.1 (165 reviews) | 

### Webinar

| Product | Score | Reviews |
|---|---|---|
| **Line2** | N/A | N/A |
| **RingEX** | 8.3/10 | 106 |

#### Host Tools

| Feature | Line2 | RingEX | 
|---|---|---|
| **Branding** | Not enough data | 8.5 (76 reviews) | 
| **Role-based Access** | Not enough data | 8.7 (81 reviews) | 
| **Recording** | Not enough data | 9.0 (91 reviews) | 

#### Attendee Tools

| Feature | Line2 | RingEX | 
|---|---|---|
| **Registration** | Not enough data | 8.7 (85 reviews) | 
| **Attendee Live Chat** | Not enough data | 8.9 (85 reviews) | 
| **Polls and Surveys** | Not enough data | 8.1 (68 reviews) | 

#### Post-Event Tools

| Feature | Line2 | RingEX | 
|---|---|---|
| **Event Analytics** | Not enough data | 8.5 (65 reviews) | 
| **Attendee Reports** | Not enough data | 8.3 (68 reviews) | 

#### Integrations

| Feature | Line2 | RingEX | 
|---|---|---|
| **Social Media Integration** | Not enough data | 8.1 (59 reviews) | 
| **Software Integrations** | Not enough data | 8.4 (66 reviews) | 

#### Agentic AI - Webinar

| Feature | Line2 | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (8 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (8 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Line2** | N/A | N/A |
| **RingEX** | 8.9/10 | 299 |

#### Collaboration Tools

| Feature | Line2 | RingEX | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.1 (253 reviews) | 
| **Presentations** | Not enough data | 9.1 (141 reviews) | 
| **Whiteboarding** | Not enough data | 8.6 (116 reviews) | 
| **Live Chat** | Not enough data | 8.9 (140 reviews) | 
| **Hand Raising** | Not enough data | 9.1 (122 reviews) | 

#### Meeting Coordination

| Feature | Line2 | RingEX | 
|---|---|---|
| **Scheduling** | Not enough data | 8.8 (243 reviews) | 
| **Recording** | Not enough data | 9.1 (235 reviews) | 
| **Participant Permissions** | Not enough data | 8.9 (223 reviews) | 
| **One-Click Join** | Not enough data | 9.0 (145 reviews) | 

#### Software Type

| Feature | Line2 | RingEX | 
|---|---|---|
| **Mobile** | Not enough data | 9.0 (244 reviews) | 
| **Browser Application** | Not enough data | 9.0 (143 reviews) | 
| **Desktop Application** | Not enough data | 9.2 (160 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Line2 | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (12 reviews) | 
| **Decision Making** | Not enough data | 8.3 (12 reviews) | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Line2** | N/A | N/A |
| **RingEX** | 8.8/10 | 254 |

#### Platform

| Feature | Line2 | RingEX | 
|---|---|---|
| **Omnichannel** | Not enough data | Feature Not Available | 
| **Mobile Access** | Not enough data | 9.0 (237 reviews) | 
| **Queue Management** | Not enough data | 8.7 (222 reviews) | 
| **Call Routing** | Not enough data | 9.1 (232 reviews) | 
| **Call Back** | Not enough data | 8.7 (220 reviews) | 
| **IVR** | Not enough data | 8.5 (213 reviews) | 
| **Automatic Call Distribution** | Not enough data | 8.7 (218 reviews) | 

#### Generative AI

| Feature | Line2 | RingEX | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

#### Workforce Management

| Feature | Line2 | RingEX | 
|---|---|---|
| **Call Monitoring** | Not enough data | 8.8 (221 reviews) | 
| **Performance Evaluation** | Not enough data | 8.6 (214 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Line2 | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.1 (22 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (22 reviews) | 

#### Administrative

| Feature | Line2 | RingEX | 
|---|---|---|
| **Call Recording** | Not enough data | 8.8 (224 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.6 (222 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Line2** | N/A | N/A |
| **RingEX** | 8.8/10 | 64 |

#### Basic Communication - Cloud PBX

| Feature | Line2 | RingEX | 
|---|---|---|
| **Call Management** | Not enough data | 8.9 (59 reviews) | 
| **Communication Management** | Not enough data | 8.9 (58 reviews) | 
| **Scalability** | Not enough data | 9.1 (56 reviews) | 
| **Integrations** | Not enough data | 8.3 (57 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.1 (58 reviews) | 
| **Accessibility** | Not enough data | 8.8 (55 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Line2 | RingEX | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.7 (52 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.5 (55 reviews) | 
| **Support and Reliability** | Not enough data | 8.6 (54 reviews) | 
| **Automated attendant** | Not enough data | 8.9 (54 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Line2** | 5.6/10 | 7 |
| **RingEX** | 8.4/10 | 572 |

#### Platform Basics - VoIP Providers

| Feature | Line2 | RingEX | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.5 (96 reviews) | 
| **Call Management** | Not enough data | 8.7 (115 reviews) | 
| **Network monitoring** | Not enough data | 8.4 (87 reviews) | 
| **Integrations** | Not enough data | 8.1 (101 reviews) | 
| **Virtual PBX** | Not enough data | 8.0 (82 reviews) | 
| **SIP trunking services** | Not enough data | 8.1 (80 reviews) | 

#### Basic Communication

| Feature | Line2 | RingEX | 
|---|---|---|
| **Phone Calls** | 5.8 (6 reviews) | 9.1 (531 reviews) ✓ Verified | 
| **Video Calls** | Not enough data | 8.3 (400 reviews) ✓ Verified | 
| **Instant Messaging** | 5.3 (5 reviews) | 8.7 (434 reviews) ✓ Verified | 
| **Screen Sharing** | Not enough data | 8.2 (361 reviews) ✓ Verified | 
| **Conference Calls** | Not enough data | 8.5 (428 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | Not enough data | 9.0 (436 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Line2 | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (52 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (54 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (52 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (50 reviews) | 

#### Access

| Feature | Line2 | RingEX | 
|---|---|---|
| **Software Pairing** | Not enough data | 8.2 (379 reviews) ✓ Verified | 
| **Browser Extension** | Not enough data | 8.4 (393 reviews) ✓ Verified | 
| **Individual Download** | Not enough data | 8.6 (426 reviews) | 

#### Advanced Features

| Feature | Line2 | RingEX | 
|---|---|---|
| **Hold Music** | Not enough data | 8.3 (445 reviews) | 
| **Automated Attendants** | Not enough data | 8.4 (405 reviews) ✓ Verified | 
| **VOiP Number** | Not enough data | 9.0 (470 reviews) ✓ Verified | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Line2** | N/A | N/A |
| **RingEX** | 8.5/10 | 71 |

#### Agentic AI - UCaaS Platforms

| Feature | Line2 | RingEX | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Line2 | RingEX | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | Feature Not Available | 
| **Native VoIP** | Not enough data | 8.7 (53 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | 8.2 (18 reviews) | 

#### Features

| Feature | Line2 | RingEX | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 8.9 (58 reviews) ✓ Verified | 
| **Voicemail to SMS** | Not enough data | Feature Not Available | 
| **File Sharing** | Not enough data | 8.6 (53 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | 8.5 (52 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.6 (53 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | 8.2 (49 reviews) | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)


**Unique to RingEX (6):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Online Fax Software](https://www.g2.com/categories/online-fax), [Webinar Platforms](https://www.g2.com/categories/webinar), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Line2 | RingEX | 
|---|---|---|
| **Small-Business** | 92.3% | 58.0% | 
| **Mid-Market** | 0% | 35.3% | 
| **Enterprise** | 7.7% | 6.7% | 

### By Industry

#### Line2

- **Real Estate:** 14.3%
- **Individual & Family Services:** 14.3%
- **Staffing and Recruiting:** 7.1%
- **Renewables & Environment:** 7.1%
- **Photography:** 7.1%
- **Marketing and Advertising:** 7.1%
- **Management Consulting:** 7.1%
- **Insurance:** 7.1%
- **Food Production:** 7.1%
- **Education Management:** 7.1%
- **Other:** 14.3%

#### RingEX

- **Computer Software:** 9.5%
- **Insurance:** 5.2%
- **Information Technology and Services:** 5.1%
- **Financial Services:** 4.9%
- **Staffing and Recruiting:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 4.1%
- **Real Estate:** 3.5%
- **Construction:** 3.5%
- **Health, Wellness and Fitness:** 3.4%
- **Other:** 51.8%

---
## Alternatives

### Alternatives to Line2

- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3374 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3560 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1583 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1830 reviews)
- [CallHippo](https://www.g2.com/products/callhippo/reviews) — 4.5/5 stars (399 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews)

### Alternatives to RingEX

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3560 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (924 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (636 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1830 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)

---
## Top Discussions

### Line2

No discussions available for this product.

### RingEX

- Title: [What’s involved in setting up my RingCentral Office business phone system?](https://www.g2.com/discussions/ringcentral-office-setup) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral..."
- Title: [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) — 1 comment
  > **Top comment:** "We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which..."
- Title: [Why don't you make it more user-friendly?](https://www.g2.com/discussions/why-don-t-you-make-it-more-user-friendly) — 1 comment, 1 upvote
  > **Top comment:** "Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit..."
- Title: [What are the benefits of RingCentral Office?](https://www.g2.com/discussions/ringcentral-advantage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Set up your phone system to work the way you do
- Connect your office, remote employees and mobile users under one phone system.
- Easily support multiple..."
- Title: [What is RingCentral Office?](https://www.g2.com/discussions/ringcentral-office) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "RingCentral Office is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/line2-vs-ringex)