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Compare Line2 and Phone.com 
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At a Glance
Market Segments
Small-Business (92.3% of reviews)
Small-Business (75.9% of reviews)
Entry-Level Pricing
$14.99/month
$21.99 1 User Per Month
Line2
Star Rating
(14)2.7 out of 5
Market Segments
Small-Business (92.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$14.99/month
Browse all 3 pricing plansPhone.com
Star Rating
(33)3.5 out of 5
Market Segments
Small-Business (75.9% of reviews)
Pros & Cons
Entry-Level Pricing
$21.99 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Phone.com excels in phone call quality, with a rating of 9.0, while Line2 falls short at 5.8, indicating that Phone.com provides a more reliable and clearer calling experience.
- Reviewers mention that Phone.com offers superior automated attendants with a rating of 8.9, which helps streamline customer interactions, whereas Line2's features in this area are less robust, leading to a rating of only 6.3 for quality of support.
- G2 users highlight that Phone.com’s voicemail to email feature is highly effective, rated at 8.8, making it easier for users to manage messages, while Line2 lacks this functionality, which can hinder communication efficiency.
- Users on G2 appreciate Phone.com’s advanced features like hold music and conference transcripts, rated at 8.3 and 8.5 respectively, which enhance the user experience during calls, while Line2 does not offer comparable features, leading to lower user satisfaction.
- Reviewers say that Phone.com has a better overall product direction with a positive rating of 6.1, suggesting a commitment to continuous improvement, while Line2's lower rating of 3.5 raises concerns about its future development and support.
- Users report that Phone.com is easier to set up and administer, with scores of 8.3 for ease of setup and 8.3 for ease of admin, compared to Line2’s consistent scores of 8.0, indicating a slight edge in user-friendliness for Phone.com.
Pricing
Entry-Level Pricing
Line2
Starter
$14.99
/month
Just the basics
- Get a Local or Toll-free number
- Unlimited calls & texts
- Basic Call Forwarding
Phone.com
Plus Users
$21.99
1 User Per Month
Plus users get all of the features of the Basic plan with unlimited minutes and additional features that take the friction out of business communications.
- Unlimited minutes
- 1 Phone number per user
- HIPAA compliant video conferencing with 25 participants and video recording.
Free Trial
Line2
No trial information availablePhone.com
No trial information availableRatings
Meets Requirements
6.7
9
7.8
23
Ease of Use
8.0
9
7.6
23
Ease of Setup
8.0
5
8.2
11
Ease of Admin
8.0
5
7.8
9
Quality of Support
6.3
9
7.7
21
Has the product been a good partner in doing business?
7.3
5
7.2
9
Product Direction (% positive)
3.5
9
6.1
21
Features by Category
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
5.8
6
9.1
15
|
Verified
Not enough data
9.2
8
|
Verified
5.3
5
8.1
9
Not enough data
8.8
7
Not enough data
8.8
11
|
Verified
Not enough data
8.8
10
|
Verified
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Feature Not Available
Not enough data
9.0
8
Not enough data
Feature Not Available
Advanced Features
Not enough data
8.6
11
|
Verified
Not enough data
9.1
11
Not enough data
9.0
13
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Line2 and Phone.com are categorized as VoIP Providers
Unique Categories
Line2 has no unique categories
Phone.com is categorized as UCaaS Platforms and Video Conferencing
Reviews
Reviewers' Company Size
Line2
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Phone.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
14.3%
Individual & Family Services
14.3%
Staffing and Recruiting
7.1%
Renewables & Environment
7.1%
Photography
7.1%
Other
50.0%
Computer Software
13.8%
Marketing and Advertising
10.3%
Transportation/Trucking/Railroad
6.9%
Real Estate
6.9%
Insurance
6.9%
Other
55.2%
Discussions
Line2 has no discussions with answers
Is Phonecom legit?
1 Comment
CW
Yes it is. I’ve been using it for 9 months Read more
Phone.com has no more discussions with answers
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