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Compare Line2 and Nextiva 
Featured Products
At a Glance
Market Segments
Small-Business (92.3% of reviews)
Small-Business (78.2% of reviews)
Entry-Level Pricing
$14.99/month
Starting at $15.00 1 User Per Month
Line2
Star Rating
(14)2.7 out of 5
Market Segments
Small-Business (92.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$14.99/month
Browse all 3 pricing plansNextiva
Star Rating
(3,442)4.5 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nextiva excels in overall user satisfaction, boasting a significantly higher score compared to Line2. Users appreciate its reliable functionality, with one reviewer noting, "The product functions as expected, and we haven't encountered many problems with it."
- Users say that Nextiva's implementation process is straightforward, making it easy for businesses to onboard their teams. One user highlighted, "It is very easy to use, and implementing it for each agent is straightforward," which contrasts with Line2's lower satisfaction ratings.
- Reviewers mention that Nextiva offers superior customer support, with a score that reflects its quality. Users have praised the support team, stating, "The customer support is excellent, and I use it daily," while Line2's support has received mixed feedback, indicating room for improvement.
- According to verified reviews, Nextiva provides valuable features like call recording, which users find instrumental for quality assurance. One user remarked, "I find the call recording feature particularly valuable for my small business," showcasing how it enhances communication practices.
- Users appreciate Line2's flexibility, as it can be set up on various devices, including computers and smartphones. One reviewer noted, "I love that Line2 can be set up on any device using their app," which is a strong point for users needing mobility, although it lacks the overall satisfaction of Nextiva.
- Reviewers highlight that while Line2 offers decent call quality and ease of use, it struggles to match the comprehensive features and support that Nextiva provides. Users have mentioned, "This is easy to use and manage, the call quality is great," but many still prefer Nextiva for its robust feature set and support.
Pricing
Entry-Level Pricing
Line2
Starter
$14.99
/month
Just the basics
- Get a Local or Toll-free number
- Unlimited calls & texts
- Basic Call Forwarding
Nextiva
Core
Starting at $15.00
1 User Per Month
For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.
- Inbound & Outbound Voice
- Business SMS
- Video Meetings
Free Trial
Line2
No trial information availableNextiva
No trial information availableRatings
Meets Requirements
6.7
9
9.0
2,770
Ease of Use
8.0
9
8.7
2,806
Ease of Setup
8.0
5
8.4
2,097
Ease of Admin
8.0
5
8.6
1,986
Quality of Support
6.3
9
9.0
2,756
Has the product been a good partner in doing business?
7.3
5
8.9
1,967
Product Direction (% positive)
3.5
9
8.3
2,656
Features by Category
Channels
Not enough data
9.4
196
Not enough data
8.0
179
Not enough data
7.7
176
Not enough data
8.2
181
Not enough data
8.2
171
Generative AI
Not enough data
7.6
84
Functions
Not enough data
8.7
176
Not enough data
8.7
176
Not enough data
8.9
177
Not enough data
8.1
174
Not enough data
8.2
172
Not enough data
8.5
179
Not enough data
8.5
172
Not enough data
8.4
168
Agentic AI - Contact Center
Not enough data
8.8
11
Not enough data
9.2
11
Not enough data
9.2
11
Not enough data
9.2
11
Administrative
Not enough data
8.3
170
Not enough data
9.1
178
Not enough data
9.0
178
Not enough data
8.4
168
Not enough data
8.3
163
Platform
Not enough data
8.1
469
Not enough data
8.6
669
Not enough data
8.6
587
Not enough data
8.9
695
Not enough data
8.8
609
Not enough data
8.3
505
Not enough data
8.6
606
Generative AI
Not enough data
7.7
295
Workforce Management
Not enough data
8.8
610
Not enough data
8.7
568
Call Center Infrastructure (CCI)
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Administrative
Not enough data
8.7
597
Not enough data
8.7
627
Basic Communication - Cloud PBX
Not enough data
9.3
28
Not enough data
9.1
29
Not enough data
9.3
27
Not enough data
8.5
24
Not enough data
8.5
26
Not enough data
9.0
26
Advanced Features - Cloud PBX
Not enough data
9.1
26
Not enough data
9.2
28
Not enough data
9.0
28
Not enough data
9.2
26
Platform Basics - VoIP Providers
Not enough data
8.6
60
Not enough data
8.7
63
Not enough data
8.4
58
Not enough data
8.2
59
Not enough data
8.0
55
Not enough data
7.8
55
Basic Communication
5.8
6
9.2
1643
|
Verified
Not enough data
7.9
902
|
Verified
5.3
5
8.3
1048
|
Verified
Not enough data
7.7
835
Not enough data
8.6
1160
|
Verified
Not enough data
9.1
1340
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.7
41
Not enough data
8.0
40
Not enough data
7.7
41
Not enough data
7.7
42
Access
Not enough data
8.0
909
Not enough data
8.2
903
Not enough data
8.5
1039
|
Verified
Advanced Features
Not enough data
8.3
1175
|
Verified
Not enough data
8.6
1240
|
Verified
Not enough data
9.1
1480
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
8
Not enough data
8.6
7
Extensions
Not enough data
8.5
151
|
Verified
Not enough data
9.1
159
|
Verified
Not enough data
8.8
149
|
Verified
Features
Not enough data
9.2
181
|
Verified
Not enough data
8.5
153
Not enough data
8.3
144
|
Verified
Not enough data
9.0
157
|
Verified
Not enough data
8.5
148
|
Verified
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Line2 and Nextiva are categorized as VoIP Providers
Unique Categories
Line2 has no unique categories
Nextiva is categorized as UCaaS Platforms, AI Voice Assistants, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Line2
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nextiva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
14.3%
Individual & Family Services
14.3%
Staffing and Recruiting
7.1%
Renewables & Environment
7.1%
Photography
7.1%
Other
50.0%
Hospital & Health Care
6.0%
Insurance
5.7%
Construction
5.3%
Financial Services
4.6%
Real Estate
4.0%
Other
74.4%
Discussions
Line2 has no discussions with answers
What does nextiva do?
3 Comments
SC
Phone Systems for businessRead more
What is VoIP feature?
3 Comments
JB
Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more
Do you think you will be able to implement a "Face Time" feature through your app?
2 Comments
JB
Hi Vicky,
Thanks for reaching out. Great Question!
Currently, Nextiva does not integrate with Facetime. We do offer a variety of video calling...Read more
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