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Compare Lime Connect (formerly Userlike) and Zoho SalesIQ

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At a Glance
Lime Connect (formerly Userlike)
Lime Connect (formerly Userlike)
Star Rating
(453)4.4 out of 5
Market Segments
Small-Business (79.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
€0.00
Browse all 4 pricing plans
Zoho SalesIQ
Zoho SalesIQ
Star Rating
(251)4.4 out of 5
Market Segments
Small-Business (74.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00 3 Operator Per Month
Browse all 4 pricing plans

Lime Connect (formerly Userlike) vs Zoho SalesIQ

When assessing the two solutions, reviewers found them equally easy to use. However, Lime Connect (formerly Userlike) is easier to set up , while reviewers preferred administration and ease of doing business with Zoho SalesIQ overall.

  • Reviewers felt that Zoho SalesIQ meets the needs of their business better than Lime Connect (formerly Userlike).
  • When comparing quality of ongoing product support, reviewers felt that Lime Connect (formerly Userlike) is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Lime Connect (formerly Userlike) over Zoho SalesIQ.
Pricing
Entry-Level Pricing
Lime Connect (formerly Userlike)
Free
€0.00
Browse all 4 pricing plans
Zoho SalesIQ
FREE
$0.00
3 Operator Per Month
Browse all 4 pricing plans
Free Trial
Lime Connect (formerly Userlike)
Free Trial is available
Zoho SalesIQ
Free Trial is available
Ratings
Meets Requirements
8.5
347
8.7
210
Ease of Use
8.7
348
8.7
210
Ease of Setup
8.8
261
8.6
153
Ease of Admin
8.5
266
8.7
151
Quality of Support
8.6
285
8.3
197
Has the product been a good partner in doing business?
8.6
235
8.9
145
Product Direction (% positive)
8.9
328
8.6
207
Features by Category
Conversational MarketingHide 21 FeaturesShow 21 Features
7.8
21
8.7
19
Messenger
Feature Not Available
8.2
11
|
Verified
7.2
9
8.3
11
|
Verified
8.5
17
|
Verified
8.9
15
|
Verified
8.2
15
8.9
14
|
Verified
Channels
8.1
6
8.7
10
|
Verified
8.3
17
|
Verified
9.3
12
|
Verified
7.5
6
Feature Not Available
Feature Not Available
Feature Not Available
6.7
7
8.3
9
|
Verified
Customers
Feature Not Available
8.9
15
|
Verified
7.4
13
|
Verified
8.6
15
|
Verified
7.6
12
|
Verified
8.3
15
8.1
13
|
Verified
8.8
15
|
Verified
Feature Not Available
8.9
15
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.2
17
7.4
12
8.1
16
7.6
13
8.3
16
8.2
13
8.2
16
7.9
14
Feature Not Available
8.0
9
Platform
8.8
18
8.2
13
8.3
17
8.2
12
8.2
16
7.8
13
8.2
16
7.7
14
Feature Not Available
7.9
8
8.0
16
7.8
12
7.9
18
7.7
13
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
7.8
50
Not enough data
Conversational Platform
Feature Not Available
Not enough data
7.8
25
Not enough data
Feature Not Available
Not enough data
8.0
17
Not enough data
Support Automation
7.9
28
Not enough data
Feature Not Available
Not enough data
8.0
26
Not enough data
7.8
15
Not enough data
Generative AI
7.7
5
Not enough data
7.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.6
120
|
Verified
9.0
57
|
Verified
8.2
124
|
Verified
8.7
56
|
Verified
8.2
57
8.5
40
Feature Not Available
8.8
44
|
Verified
8.5
35
|
Verified
Feature Not Available
Internal Use
8.2
112
|
Verified
8.3
56
|
Verified
8.3
94
|
Verified
Feature Not Available
8.1
84
|
Verified
8.4
55
|
Verified
8.3
89
|
Verified
8.3
43
8.2
88
|
Verified
Feature Not Available
8.2
92
|
Verified
8.7
50
|
Verified
Not enough data
7.6
20
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
7.7
17
Not enough data
7.7
16
Not enough data
7.2
13
Not enough data
7.5
10
Not enough data
8.0
10
Self-Service Platform
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
8.0
9
Not enough data
7.5
8
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
8.1
34
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
13
Not enough data
Channels
Feature Not Available
Not enough data
7.3
14
Not enough data
8.6
27
Not enough data
8.6
7
Not enough data
8.3
20
Not enough data
Insight
7.9
14
Not enough data
7.7
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor IdentificationHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Not enough data
7.6
8
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
7.7
8
Not enough data
7.5
6
Not enough data
7.2
6
Discovery
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
7.4
7
Management
Not enough data
7.5
6
Not enough data
7.0
5
Platform
Not enough data
7.3
5
Not enough data
7.9
7
Not enough data
7.9
12
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.0
10
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feedback
Not enough data
8.5
9
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
7.2
6
Not enough data
7.9
7
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lime Connect (formerly Userlike)
Lime Connect (formerly Userlike)
Zoho SalesIQ
Zoho SalesIQ
Lime Connect (formerly Userlike) and Zoho SalesIQ are categorized as Conversational Marketing, Chatbots, and Live Chat
Unique Categories
Lime Connect (formerly Userlike)
Lime Connect (formerly Userlike) is categorized as Conversational Support, Social Customer Service, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Lime Connect (formerly Userlike)
Lime Connect (formerly Userlike)
Small-Business(50 or fewer emp.)
79.6%
Mid-Market(51-1000 emp.)
15.6%
Enterprise(> 1000 emp.)
4.8%
Zoho SalesIQ
Zoho SalesIQ
Small-Business(50 or fewer emp.)
74.0%
Mid-Market(51-1000 emp.)
19.5%
Enterprise(> 1000 emp.)
6.5%
Reviewers' Industry
Lime Connect (formerly Userlike)
Lime Connect (formerly Userlike)
Computer Software
7.7%
Marketing and Advertising
7.5%
Information Technology and Services
7.5%
Internet
6.6%
Leisure, Travel & Tourism
3.4%
Other
67.3%
Zoho SalesIQ
Zoho SalesIQ
Information Technology and Services
16.5%
Marketing and Advertising
8.2%
Computer Software
6.5%
Insurance
4.8%
Telecommunications
4.3%
Other
59.7%
Alternatives
Lime Connect (formerly Userlike)
Lime Connect (formerly Userlike) Alternatives
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
LiveChat
LiveChat
Add LiveChat
LivePerson
LivePerson
Add LivePerson
Drift
Drift
Add Drift
Zoho SalesIQ
Zoho SalesIQ Alternatives
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
LiveChat
LiveChat
Add LiveChat
Drift
Drift
Add Drift
FreshChat
FreshChat
Add FreshChat
Discussions
Lime Connect (formerly Userlike)
Lime Connect (formerly Userlike) Discussions
extension trial
2 Comments
QS
pleaseRead more
Hoow can i use the link in my buttons? I need to shift it elsewhere on my website..
1 Comment
Pascal v.
PV
Hi Sezare, Thanks for reaching out! To move the chat button, you can use the position and offset function in the widget editor. You can enter the...Read more
Can the response time be improved between the request and the receipt of the notification?
1 Comment
Pascal v.
PV
Hello Samuel, The time between receiving the request and receiving the notification is influenced by various factors, such as the Internet connection and...Read more
Zoho SalesIQ
Zoho SalesIQ Discussions
Monty the Mongoose crying
Zoho SalesIQ has no discussions with answers