# Lime Connect (formerly Userlike), Canva, LiveChat vs LivePerson Comparison | | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 4.5 out of 5 | 4.3 out of 5 | | **Total Reviews** | 453 | 7,506 | 808 | 207 | | **Largest Market Segment** | Small-Business (79.6% of reviews) | Small-Business (66.7% of reviews) | Small-Business (44.6% of reviews) | Mid-Market (43.3% of reviews) | | **Entry Level Price** | €0.00 | Free | $19.00 100 Visitors Per Month | Contact Us | --- ## Top Pros & Cons ### Lime Connect (formerly Userlike) Pros: - Call Management (1 reviews) - Case Management (1 reviews) Cons: - Expensive (1 reviews) - UX Improvement (1 reviews) ### Canva Pros: - Ease of Use (1742 reviews) - Templates (1264 reviews) Cons: - Limited Features (585 reviews) - Limited Options (560 reviews) ### LiveChat Pros: - Ease of Use (24 reviews) - Features (20 reviews) Cons: - Not Intuitive (7 reviews) - Chatbot Issues (6 reviews) ### LivePerson Pros: - Features (35 reviews) - Ease of Use (31 reviews) Cons: - Learning Curve (21 reviews) - Complexity (14 reviews) --- ## Ratings Comparison | Rating | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Meets Requirements** | 8.5 (347 reviews) | 9.2 (5321 reviews) | 9.1 (706 reviews) | 8.5 (167 reviews) | | **Ease of Use** | 8.7 (348 reviews) | 9.4 (5393 reviews) | 9.3 (705 reviews) | 8.4 (169 reviews) | | **Ease of Setup** | 8.8 (261 reviews) | 9.6 (1969 reviews) | 9.0 (285 reviews) | 8.0 (95 reviews) | | **Ease of Admin** | 8.5 (266 reviews) | 9.4 (1154 reviews) | 9.1 (276 reviews) | 8.1 (79 reviews) | | **Quality of Support** | 8.6 (285 reviews) | 8.8 (3956 reviews) | 9.1 (654 reviews) | 8.3 (165 reviews) | | **Has the product been a good partner in doing business?** | 8.6 (235 reviews) | 9.4 (1078 reviews) | 9.1 (268 reviews) | 8.0 (81 reviews) | | **Product Direction (% positive)** | 8.9 (328 reviews) | 9.4 (5174 reviews) | 8.3 (698 reviews) | 5.6 (163 reviews) | --- ## Pricing ### Lime Connect (formerly Userlike) #### Entry-Level Pricing Plan: Free Price: €0.00 Description: Simple chat setup for your website. Key Features: - 1 Widget - 1 Seat - All the core features: [Browse all 4 editions](https://www.g2.com/products/lime-connect-formerly-userlike/pricing) #### Free Trial Yes ### Canva #### Entry-Level Pricing Plan: Canva Free Price: Free Description: Everything you need to start designing Key Features: - Easy drag-and-drop editor - 1M+ professionally-designed templates - 1000+ design types (social posts, presentations and more) [Browse all 4 editions](https://www.g2.com/products/canva/pricing) #### Free Trial Yes ### LiveChat #### Entry-Level Pricing Plan: Starter Price: $19.00 100 Visitors Per Month Description: Small business Key Features: - Text Intelligence - Track up to 100 visitors - 1 recurring campaign [Browse all 3 editions](https://www.g2.com/products/livechat/pricing) #### Free Trial Yes ### LivePerson #### Entry-Level Pricing Plan: Bronze Price: Contact Us Description: Boost agent efficiency with a messaging-first workspace Key Features: - Agent & Supervisor Experience: Includes multi-channel agent workspace, cobrowse, secure forms to optimize agent productivity and customer experience. - Administrative Experience: Includes management console, campaign builder, and allow admins to create and manage users and skills. - Communication Channels: Includes web, app, SMS, Email Connect, Whatsapp, Apple Messaging for Business, Messenger, Instagram, Google RCS Messaging, Google Business Messaging, Kakao Talk, Line, Viber, WeChat. X (former Twitter) is supported with additional fees. Includes LivePerson Connect to Messaging (C2M) which is an IVR deflection solution that lets brands move voice calls to messages through the Conversational Cloud platform. [Browse all 3 editions](https://www.g2.com/products/liveperson/pricing) #### Free Trial No --- ## Features Comparison By Category ### Business Intelligence | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 8.9/10 | 660 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Reports | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Reports Interface** | Not enough data | 8.8 (438 reviews) | Not enough data | Not enough data | | **Steps to Answer** | Not enough data | 8.9 (440 reviews) | Not enough data | Not enough data | | **Graphs and Charts** | Not enough data | 9.1 (515 reviews) | Not enough data | Not enough data | | **Score Cards** | Not enough data | 8.7 (423 reviews) | Not enough data | Not enough data | | **Dashboards** | Not enough data | 9.1 (468 reviews) | Not enough data | Not enough data | #### Self Service | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Calculated Fields** | Not enough data | Not enough data | Not enough data | Not enough data | | **Data Column Filtering** | Not enough data | Not enough data | Not enough data | Not enough data | | **Data Discovery** | Not enough data | Not enough data | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | Not enough data | Not enough data | | **Collaboration / Workflow** | Not enough data | Not enough data | Not enough data | Not enough data | | **Automodeling** | Not enough data | Not enough data | Not enough data | Not enough data | #### Advanced Analytics | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Predictive Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Big Data Services** | Not enough data | Not enough data | Not enough data | Not enough data | #### Building Reports | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Data Transformation** | Not enough data | Not enough data | Not enough data | Not enough data | | **Data Modeling** | Not enough data | Not enough data | Not enough data | Not enough data | | **WYSIWYG Report Design** | Not enough data | Not enough data | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | Not enough data | Not enough data | #### Platform | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Mobile User Support** | Not enough data | Not enough data | Not enough data | Not enough data | | **Customization ** | Not enough data | Not enough data | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | Not enough data | Not enough data | | **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | Not enough data | ### Data Visualization | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 8.9/10 | 671 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Reports | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Reports Interface** | Not enough data | 8.8 (438 reviews) | Not enough data | Not enough data | | **Steps to Answer** | Not enough data | 8.9 (440 reviews) | Not enough data | Not enough data | | **Graphs and Charts** | Not enough data | 9.1 (515 reviews) | Not enough data | Not enough data | | **Score Cards** | Not enough data | 8.7 (423 reviews) | Not enough data | Not enough data | | **Dashboards** | Not enough data | 9.1 (468 reviews) | Not enough data | Not enough data | #### Reports | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Reports Interface** | Not enough data | 8.7 (392 reviews) | Not enough data | Not enough data | | **Share Reports** | Not enough data | 8.8 (392 reviews) | Not enough data | Not enough data | | **Steps to Answer** | Not enough data | 8.7 (382 reviews) | Not enough data | Not enough data | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text Generation** | Not enough data | 8.5 (210 reviews) | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | 8.3 (204 reviews) | Not enough data | Not enough data | #### Visualization | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Graphs and Charts** | Not enough data | 9.2 (466 reviews) | Not enough data | Not enough data | | **Score Cards** | Not enough data | 8.9 (393 reviews) | Not enough data | Not enough data | | **Dashboards** | Not enough data | 9.1 (427 reviews) | Not enough data | Not enough data | | **Formats** | Not enough data | 9.2 (468 reviews) | Not enough data | Not enough data | #### Data Updates | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Historical Snapshots** | Not enough data | 8.7 (382 reviews) | Not enough data | Not enough data | | **Real-Time Updating** | Not enough data | 9.0 (423 reviews) | Not enough data | Not enough data | #### Collaboration | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Sharing** | Not enough data | 9.4 (470 reviews) | Not enough data | Not enough data | | **Co-Editing** | Not enough data | Feature Not Available | Not enough data | Not enough data | | **Devices** | Not enough data | 9.2 (470 reviews) | Not enough data | Not enough data | #### Data Updates | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Historical Snapshots** | Not enough data | 8.7 (402 reviews) | Not enough data | Not enough data | | **Real-Time Updating** | Not enough data | 9.0 (458 reviews) | Not enough data | Not enough data | | **Email Reports** | Not enough data | 8.6 (389 reviews) | Not enough data | Not enough data | ### Help Desk | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | 8.8/10 | 439 | | **LivePerson** | N/A | N/A | #### Ticket and Case Management | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Ticket creation user experience** | Not enough data | Not enough data | 9.2 (248 reviews) | Not enough data | | **Ticket response user experience** | Not enough data | Not enough data | 9.1 (245 reviews) | Not enough data | | **Workflow** | Not enough data | Not enough data | 9.0 (239 reviews) | Not enough data | | **Response Automation** | Not enough data | Not enough data | 9.2 (253 reviews) | Not enough data | | **SLA Management** | Not enough data | Not enough data | 8.5 (156 reviews) | Not enough data | | **Attachments/Screencasts** | Not enough data | Not enough data | 9.0 (231 reviews) | Not enough data | | **Ticket Collaboration** | Not enough data | Not enough data | 9.1 (230 reviews) | Not enough data | | **Customer and Contacts Database** | Not enough data | Not enough data | 8.9 (142 reviews) ✓ Verified | Not enough data | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 6.4 (6 reviews) | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | 7.2 (6 reviews) | Not enough data | #### Agentic AI - Help Desk | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | #### Communication Channels | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Customer Portal** | Not enough data | Not enough data | 9.2 (220 reviews) ✓ Verified | Not enough data | | **Email to Case** | Not enough data | Not enough data | 9.3 (232 reviews) ✓ Verified | Not enough data | | **Chat/Live Support** | Not enough data | Not enough data | 9.4 (269 reviews) ✓ Verified | Not enough data | | **Social Integration** | Not enough data | Not enough data | 8.9 (222 reviews) ✓ Verified | Not enough data | | **Voice** | Not enough data | Not enough data | 8.5 (108 reviews) | Not enough data | #### Platform | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Mobile User Support** | Not enough data | Not enough data | 9.1 (82 reviews) ✓ Verified | Not enough data | | **Customization ** | 8.2 (112 reviews) ✓ Verified | Not enough data | 8.4 (281 reviews) ✓ Verified | 7.6 (31 reviews) ✓ Verified | | **User, Role, and Access Management** | Not enough data | Not enough data | 9.2 (88 reviews) ✓ Verified | Not enough data | | **Integration** | Not enough data | Not enough data | 8.9 (73 reviews) ✓ Verified | Not enough data | | **Reporting** | Not enough data | Not enough data | 9.0 (213 reviews) ✓ Verified | Not enough data | | **Dashboards** | Not enough data | Not enough data | 9.1 (217 reviews) ✓ Verified | Not enough data | ### Team Collaboration | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Communication | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Status Updates** | Not enough data | Not enough data | Not enough data | Not enough data | | **Instant Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | | **Activity Feed** | Not enough data | Not enough data | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | | **Comments and Voting** | Not enough data | Not enough data | Not enough data | Not enough data | | **Discussions** | Not enough data | Not enough data | Not enough data | Not enough data | | **User Directory** | Not enough data | Not enough data | Not enough data | Not enough data | | **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | Not enough data | #### Content Management | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **File Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | | **Document Collaboration** | Not enough data | Not enough data | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | Not enough data | Not enough data | | **Knowledge Base** | Not enough data | Not enough data | Not enough data | Not enough data | | **Surveys** | Not enough data | Not enough data | Not enough data | Not enough data | #### Productivity Tools | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Task Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | Not enough data | Not enough data | | **Multi-Language Support** | Not enough data | Not enough data | Not enough data | Not enough data | #### Administration | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Moderation** | Not enough data | Not enough data | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | Not enough data | Not enough data | ### Content Marketing | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Content Creation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Content Creation Tools** | Not enough data | Not enough data | Not enough data | Not enough data | | **Content Curation** | Not enough data | Not enough data | Not enough data | Not enough data | | **Buyer Personas** | Not enough data | Not enough data | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | Not enough data | Not enough data | #### Optimization | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **SEO** | Not enough data | Not enough data | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | Not enough data | Not enough data | | **Dashboards & Reporting** | Not enough data | Not enough data | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | Not enough data | Not enough data | | **ROI Reporting** | Not enough data | Not enough data | Not enough data | Not enough data | #### Logistics | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Customizable Templated Workflows** | Not enough data | Not enough data | Not enough data | Not enough data | | **Internal Communication** | Not enough data | Not enough data | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | Not enough data | Not enough data | | **Editing and Approval Tools** | Not enough data | Not enough data | Not enough data | Not enough data | | **Distribution Features** | Not enough data | Not enough data | Not enough data | Not enough data | | **Integrations & APIs** | Not enough data | Not enough data | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | ### Display Ad Design | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 9.0/10 | 3537 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Template Creation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Image Upload** | Not enough data | 9.5 (2614 reviews) | Not enough data | Not enough data | | **Stock Image Library** | Not enough data | 8.7 (2589 reviews) | Not enough data | Not enough data | | **Drag & Drop Editing** | Not enough data | 9.3 (2789 reviews) | Not enough data | Not enough data | | **Variety Of Banner Types** | Not enough data | 9.1 (2469 reviews) | Not enough data | Not enough data | #### Design & Editing | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Shape & Clip Art** | Not enough data | 8.9 (2529 reviews) | Not enough data | Not enough data | | **Font Selection** | Not enough data | 8.9 (2589 reviews) | Not enough data | Not enough data | | **Scale** | Not enough data | 8.9 (2487 reviews) | Not enough data | Not enough data | #### Ad Management | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Ad Sets** | Not enough data | 8.8 (1776 reviews) | Not enough data | Not enough data | | **Export As Different File Types** | Not enough data | 9.1 (2304 reviews) | Not enough data | Not enough data | | **Schedule** | Not enough data | 8.5 (1525 reviews) | Not enough data | Not enough data | #### Analytics | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Reporting** | Not enough data | Feature Not Available | Not enough data | Not enough data | | **Heatmap** | Not enough data | Feature Not Available | Not enough data | Not enough data | | **Budget** | Not enough data | Feature Not Available | Not enough data | Not enough data | ### Conversational Marketing | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | 7.8/10 | 21 | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Messenger | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Sequencing** | Feature Not Available | Not enough data | Not enough data | Not enough data | | **AI** | 7.2 (9 reviews) | Not enough data | Not enough data | Not enough data | | **Live Chat** | 8.5 (17 reviews) ✓ Verified | Not enough data | Not enough data | Not enough data | | **Customization Interface** | 8.2 (15 reviews) | Not enough data | Not enough data | Not enough data | #### Channels | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Social Media** | 8.1 (6 reviews) | Not enough data | Not enough data | Not enough data | | **Website** | 8.3 (17 reviews) ✓ Verified | Not enough data | Not enough data | Not enough data | | **Text Message (SMS)** | 7.5 (6 reviews) | Not enough data | Not enough data | Not enough data | | **Voice Assistants** | Feature Not Available | Not enough data | Not enough data | Not enough data | | **Other** | 6.7 (7 reviews) | Not enough data | Not enough data | Not enough data | #### Customers | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Targeting** | Feature Not Available | Not enough data | Not enough data | Not enough data | | **Profiles** | 7.4 (13 reviews) ✓ Verified | Not enough data | Not enough data | Not enough data | | **Analytics** | 7.6 (12 reviews) ✓ Verified | Not enough data | Not enough data | Not enough data | | **Lead Gathering** | 8.1 (13 reviews) ✓ Verified | Not enough data | Not enough data | Not enough data | | **Sales Conversion** | Feature Not Available | Not enough data | Not enough data | Not enough data | #### Agentic AI - Conversational Marketing | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | ### Conversation Intelligence | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Call Analytics | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Call Recording** | Not enough data | Not enough data | Not enough data | Not enough data | | **Machine Learning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Call Analysis** | Not enough data | Not enough data | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | Not enough data | Not enough data | #### Artificial Intelligence - Conversation Intelligence | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Customer Scoring** | Not enough data | Not enough data | Not enough data | Not enough data | | **Speech-to-Text** | Not enough data | Not enough data | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | Not enough data | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | #### Agentic AI - Conversation Intelligence | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | ### AI Writing Assistant | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 8.5/10 | 134 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Grammar | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Grammar Check** | Not enough data | 8.7 (67 reviews) | Not enough data | Not enough data | | **Tone Check** | Not enough data | 8.5 (67 reviews) | Not enough data | Not enough data | | **Sentence Formatting** | Not enough data | 8.9 (64 reviews) | Not enough data | Not enough data | #### Formatting | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Plagiarism Check** | Not enough data | 7.7 (63 reviews) | Not enough data | Not enough data | | **Style Editor** | Not enough data | 8.3 (62 reviews) | Not enough data | Not enough data | | **Citation Finder** | Not enough data | 7.8 (60 reviews) | Not enough data | Not enough data | #### Content | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Idea Recommendation** | Not enough data | 8.7 (63 reviews) | Not enough data | Not enough data | | **Content Generation** | Not enough data | 8.9 (64 reviews) | Not enough data | Not enough data | | **Form Generation** | Not enough data | 8.3 (61 reviews) | Not enough data | Not enough data | #### Product Type | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Standalone Application** | Not enough data | 8.7 (61 reviews) | Not enough data | Not enough data | | **Plugin** | Not enough data | 8.4 (61 reviews) | Not enough data | Not enough data | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text Generation** | Not enough data | 9.1 (60 reviews) | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | 8.7 (58 reviews) | Not enough data | Not enough data | ### Collaborative Whiteboard | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 8.7/10 | 135 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Design Tools | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Drawing** | Not enough data | 8.5 (71 reviews) | Not enough data | Not enough data | | **Marker Colors** | Not enough data | 9.0 (72 reviews) | Not enough data | Not enough data | | **Mind Mapping** | Not enough data | 8.5 (72 reviews) | Not enough data | Not enough data | | **Templates** | Not enough data | 9.3 (76 reviews) | Not enough data | Not enough data | | **Drag-and-Drop** | Not enough data | 9.2 (78 reviews) | Not enough data | Not enough data | #### Communication Tools | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Voting** | Not enough data | 8.3 (68 reviews) | Not enough data | Not enough data | | **Commenting** | Not enough data | 8.7 (70 reviews) | Not enough data | Not enough data | #### Integrations | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **CMS Integrations** | Not enough data | 8.6 (60 reviews) | Not enough data | Not enough data | | **Sharing** | Not enough data | 8.8 (70 reviews) | Not enough data | Not enough data | #### Software Offering | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **In-Browser** | Not enough data | 8.8 (71 reviews) | Not enough data | Not enough data | | **Desktop App** | Not enough data | 8.9 (72 reviews) | Not enough data | Not enough data | | **Mobile App** | Not enough data | 8.7 (74 reviews) | Not enough data | Not enough data | #### Agentic AI - Collaborative Whiteboard | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | 8.6 (54 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | 8.5 (53 reviews) | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | 8.5 (55 reviews) | Not enough data | Not enough data | ### Presentation | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 8.3/10 | 826 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Platform Basics | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Slide Design** | Not enough data | 9.2 (393 reviews) | Not enough data | Not enough data | | **Presenter Tools** | Not enough data | 9.1 (366 reviews) | Not enough data | Not enough data | | **Auto Save** | Not enough data | 9.6 (382 reviews) | Not enough data | Not enough data | #### Platform Content | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Charts** | Not enough data | 8.6 (340 reviews) | Not enough data | Not enough data | | **Template Library** | Not enough data | 9.3 (407 reviews) | Not enough data | Not enough data | | **Template Creator** | Not enough data | 9.1 (358 reviews) | Not enough data | Not enough data | | **File Sharing** | Not enough data | 9.3 (372 reviews) | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Messaging** | Not enough data | 7.5 (314 reviews) | Not enough data | Not enough data | | **Mobility** | Not enough data | 8.6 (334 reviews) | Not enough data | Not enough data | | **Cloud** | Not enough data | 8.8 (331 reviews) | Not enough data | Not enough data | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text Generation** | Not enough data | 7.9 (304 reviews) | Not enough data | Not enough data | | **AI Image-to-Text** | Not enough data | 7.7 (301 reviews) | Not enough data | Not enough data | | **AI Text-to-Video** | Not enough data | 7.2 (291 reviews) | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | 7.7 (288 reviews) | Not enough data | Not enough data | | **AI Text-to-Music** | Not enough data | 6.9 (280 reviews) | Not enough data | Not enough data | | **AI Text-to-Speech** | Not enough data | 7.3 (285 reviews) | Not enough data | Not enough data | | **AI Text-to-Image** | Not enough data | 7.7 (295 reviews) | Not enough data | Not enough data | ### AI Agents For Business Operations | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | 8.4/10 | 70 | #### Responses | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Personalization** | Not enough data | Not enough data | Not enough data | 8.1 (55 reviews) | | **Route To Human** | Not enough data | Not enough data | Not enough data | 8.1 (58 reviews) | | **Natural Language Understanding (NLU)** | Not enough data | Not enough data | Not enough data | 8.3 (59 reviews) | #### Automation - AI Agents | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | Not enough data | | **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | Not enough data | Not enough data | | **Document Processing** | Not enough data | Not enough data | Not enough data | Not enough data | | **Feedback Collection** | Not enough data | Not enough data | Not enough data | Not enough data | #### Platform | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Conversation Editor** | Not enough data | Not enough data | Not enough data | 8.6 (55 reviews) | | **Integration** | Not enough data | Not enough data | Not enough data | 8.7 (23 reviews) | | **Human-In-The-Loop** | Not enough data | Not enough data | Not enough data | 8.1 (56 reviews) | #### Autonomy - AI Agents | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Independent Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | | **Adaptive Responses** | Not enough data | Not enough data | Not enough data | Not enough data | | **Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | | **Problem Solving** | Not enough data | Not enough data | Not enough data | Not enough data | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | 8.7 (5 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 8.7 (5 reviews) | ### Chatbots | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | 8.2/10 | 23 | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | 8.7/10 | 26 | #### Responses | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Customization** | 8.2 (17 reviews) | Not enough data | Not enough data | 8.6 (14 reviews) | | **Control** | 8.1 (16 reviews) | Not enough data | Not enough data | 8.6 (14 reviews) | | **Route To Human** | 8.3 (16 reviews) | Not enough data | Not enough data | 8.7 (17 reviews) | | **Menu bars** | 8.2 (16 reviews) | Not enough data | Not enough data | 8.6 (13 reviews) | | **Drip sequences** | Feature Not Available | Not enough data | Not enough data | 8.7 (10 reviews) | #### Platform | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Live chat** | 8.8 (18 reviews) | Not enough data | Not enough data | 9.2 (15 reviews) | | **Integrations** | 8.3 (17 reviews) | Not enough data | Not enough data | 9.0 (13 reviews) | | **Branding** | 8.2 (16 reviews) | Not enough data | Not enough data | 8.7 (15 reviews) | | **Analytics** | 8.2 (16 reviews) | Not enough data | Not enough data | 8.0 (15 reviews) | | **A/B testing** | Feature Not Available | Not enough data | Not enough data | 8.6 (12 reviews) | | **Role-based access** | 8.0 (16 reviews) | Not enough data | Not enough data | 9.0 (12 reviews) | | **Collection of information** | 7.9 (18 reviews) | Not enough data | Not enough data | 8.6 (12 reviews) | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | 8.5 (9 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 8.9 (9 reviews) | ### Conversational Support | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | 7.8/10 | 50 | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | 8.2/10 | 26 | #### Conversational Platform | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Personalization** | Feature Not Available | Not enough data | Not enough data | 6.9 (19 reviews) | | **Omnichannel** | 7.8 (25 reviews) | Not enough data | Not enough data | 8.2 (19 reviews) | | **Contextual Engagement** | Feature Not Available | Not enough data | Not enough data | 8.2 (16 reviews) | | **Proactive Engagement** | 8.0 (17 reviews) | Not enough data | Not enough data | 8.5 (19 reviews) | #### Support Automation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Intelligent Routing** | 7.9 (28 reviews) | Not enough data | Not enough data | 8.0 (18 reviews) | | **Seamless Escalation** | Feature Not Available | Not enough data | Not enough data | 8.1 (19 reviews) | | **Transcripts** | 8.0 (26 reviews) | Not enough data | Not enough data | 8.7 (20 reviews) | | **Self-Serve Support** | 7.8 (15 reviews) | Not enough data | Not enough data | 8.0 (20 reviews) | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text Generation** | 7.7 (5 reviews) | Not enough data | Not enough data | 8.3 (10 reviews) | | **AI Text Summarization** | 7.3 (5 reviews) | Not enough data | Not enough data | 8.7 (10 reviews) | ### Desktop Publishing | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 9.2/10 | 632 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Design | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Templates** | Not enough data | 9.5 (522 reviews) | Not enough data | Not enough data | | **Layout editor** | Not enough data | 9.2 (513 reviews) | Not enough data | Not enough data | | **Publishing formats** | Not enough data | 9.2 (504 reviews) | Not enough data | Not enough data | | **Saved preferences** | Not enough data | 9.2 (503 reviews) | Not enough data | Not enough data | | **Infographics** | Not enough data | 9.1 (492 reviews) | Not enough data | Not enough data | | **Asset Library** | Not enough data | 9.2 (497 reviews) | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Mobile Access** | Not enough data | 8.8 (456 reviews) | Not enough data | Not enough data | | **File Storage** | Not enough data | 9.2 (492 reviews) | Not enough data | Not enough data | ### Design Systems | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 9.0/10 | 913 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Performance Tracking | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Dashboard** | Not enough data | 8.8 (667 reviews) | Not enough data | Not enough data | | **Asset Performance** | Not enough data | 8.7 (617 reviews) | Not enough data | Not enough data | | **Template Usage** | Not enough data | 9.2 (686 reviews) | Not enough data | Not enough data | #### Functionality | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Design Templates** | Not enough data | 9.4 (714 reviews) | Not enough data | Not enough data | | **Workflow Management** | Not enough data | 8.8 (638 reviews) | Not enough data | Not enough data | | **Collaboration** | Not enough data | 9.1 (680 reviews) | Not enough data | Not enough data | | **Educational Resources** | Not enough data | 8.9 (644 reviews) | Not enough data | Not enough data | ### Synthetic Media | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Audio | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Accents** | Not enough data | Not enough data | Not enough data | Not enough data | | **Voice Cloning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Range of Tones** | Not enough data | Not enough data | Not enough data | Not enough data | | **Languages** | Not enough data | Not enough data | Not enough data | Not enough data | #### Video | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Closed Captions** | Not enough data | Not enough data | Not enough data | Not enough data | | **Avatar Quality** | Not enough data | Not enough data | Not enough data | Not enough data | | **Custom Avatars** | Not enough data | Not enough data | Not enough data | Not enough data | | **Video Editing Capabilities** | Not enough data | Not enough data | Not enough data | Not enough data | #### Image | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Text to Image** | Not enough data | Not enough data | Not enough data | Not enough data | | **Realism** | Not enough data | Not enough data | Not enough data | Not enough data | #### Text | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Text Optimization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Range of Sentiments** | Not enough data | Not enough data | Not enough data | Not enough data | #### Platform | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Collaboration** | Not enough data | Not enough data | Not enough data | Not enough data | | **Speed of Generation** | Not enough data | Not enough data | Not enough data | Not enough data | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI Text-to-Image** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI Image-to-Text** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI Text-to-Video** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI Text-to-3D** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI Text-to-Music** | Not enough data | Not enough data | Not enough data | Not enough data | ### Customer Service Automation | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | 8.7/10 | 19 | #### Customer Support | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Text** | Not enough data | Not enough data | Not enough data | 8.6 (11 reviews) | | **Speech** | Not enough data | Not enough data | Not enough data | 8.9 (9 reviews) | | **Knowledge Base** | Not enough data | Not enough data | Not enough data | 8.6 (11 reviews) | #### Automation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Ticket Resolution** | Not enough data | Not enough data | Not enough data | 9.2 (10 reviews) | | **Customization** | Not enough data | Not enough data | Not enough data | 8.6 (11 reviews) | | **Intelligent Routing** | Not enough data | Not enough data | Not enough data | 8.5 (11 reviews) | #### Artificial Intelligence | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Learning** | Not enough data | Not enough data | Not enough data | 8.3 (12 reviews) | | **Language** | Not enough data | Not enough data | Not enough data | 8.8 (11 reviews) | | **Conversational AI** | Not enough data | Not enough data | Not enough data | 8.8 (12 reviews) | ### Brand Asset Management | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 8.0/10 | 218 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Editing | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Photo editing** | Not enough data | 8.7 (142 reviews) | Not enough data | Not enough data | | **Resizing** | Not enough data | 9.2 (135 reviews) | Not enough data | Not enough data | | **Video editing** | Not enough data | 7.7 (129 reviews) | Not enough data | Not enough data | | **Integration with editing tools** | Not enough data | 8.0 (116 reviews) | Not enough data | Not enough data | #### Search | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Filtering** | Not enough data | 8.0 (116 reviews) | Not enough data | Not enough data | | **Pinned search** | Not enough data | 7.7 (94 reviews) | Not enough data | Not enough data | | **Auto tagging** | Not enough data | 7.0 (96 reviews) | Not enough data | Not enough data | | **Suggested search** | Not enough data | 8.0 (98 reviews) | Not enough data | Not enough data | #### Permissions | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Content expiration** | Not enough data | 7.5 (94 reviews) | Not enough data | Not enough data | | **Asset permissions** | Not enough data | 8.3 (111 reviews) | Not enough data | Not enough data | | **Access requests** | Not enough data | 8.4 (113 reviews) | Not enough data | Not enough data | #### Platform | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Customizable brand guidelines** | Not enough data | 9.0 (124 reviews) | Not enough data | Not enough data | | **Collaboration** | Not enough data | 9.1 (126 reviews) | Not enough data | Not enough data | | **Templates** | Not enough data | 9.3 (126 reviews) | Not enough data | Not enough data | #### Agentic AI - Brand Asset Management | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | 7.0 (87 reviews) | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | 7.2 (87 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | 7.5 (86 reviews) | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | 7.5 (86 reviews) | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | 7.3 (87 reviews) | Not enough data | Not enough data | | **Decision Making** | Not enough data | 7.3 (86 reviews) | Not enough data | Not enough data | ### AI Image Generators | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 8.8/10 | 458 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Image Generation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Algorithms** | Not enough data | 8.6 (235 reviews) | Not enough data | Not enough data | | **Text-to-Image** | Not enough data | 8.4 (251 reviews) | Not enough data | Not enough data | | **Customization** | Not enough data | 9.1 (237 reviews) | Not enough data | Not enough data | | **Variation** | Not enough data | 8.7 (227 reviews) | Not enough data | Not enough data | | **Aspect Ratio** | Not enough data | 9.0 (238 reviews) | Not enough data | Not enough data | #### Advanced Functionality | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Image Weights** | Not enough data | 8.7 (226 reviews) | Not enough data | Not enough data | | **Negative Prompts** | Not enough data | 8.2 (224 reviews) | Not enough data | Not enough data | | **Seed** | Not enough data | 8.2 (218 reviews) | Not enough data | Not enough data | | **Image Quality** | Not enough data | 9.2 (241 reviews) | Not enough data | Not enough data | #### Model | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Model Selection** | Not enough data | 8.4 (223 reviews) | Not enough data | Not enough data | | **Style Selection** | Not enough data | 8.9 (226 reviews) | Not enough data | Not enough data | | **Image Tiling** | Not enough data | 8.7 (213 reviews) | Not enough data | Not enough data | #### Commercial Rights & Licensing - AI Image Generators | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Commercial Rights & Licensing** | Not enough data | 9.5 (84 reviews) | Not enough data | Not enough data | #### License Type Transparency - AI Image Generators | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **License Type Transparency** | Not enough data | 9.3 (41 reviews) | Not enough data | Not enough data | ### Content Creation | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 7.7/10 | 949 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Planning | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Scheduling Integration** | Not enough data | 8.0 (489 reviews) | Not enough data | Not enough data | #### Publishing | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Execute Content Publication** | Not enough data | 8.5 (500 reviews) | Not enough data | Not enough data | #### Social Media | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Social Media Integration** | Not enough data | 8.7 (530 reviews) | Not enough data | Not enough data | #### Planning | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Collaborative Editorial Calendars / Scheduling Content** | Not enough data | 8.0 (523 reviews) | Not enough data | Not enough data | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text Generation** | Not enough data | 7.6 (491 reviews) | Not enough data | Not enough data | | **AI Text Generation** | Not enough data | 7.4 (463 reviews) | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | 7.4 (475 reviews) | Not enough data | Not enough data | | **AI Text-to-Image** | Not enough data | 7.3 (480 reviews) | Not enough data | Not enough data | | **AI Text-to-Video** | Not enough data | 6.8 (469 reviews) | Not enough data | Not enough data | #### Agentic AI - Content Creation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | 7.4 (300 reviews) | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | 7.5 (296 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | 7.5 (299 reviews) | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | 7.7 (302 reviews) | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | 7.5 (298 reviews) | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | 7.5 (295 reviews) | Not enough data | Not enough data | | **Decision Making** | Not enough data | 7.7 (303 reviews) | Not enough data | Not enough data | ### Bot Platforms | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | 9.1/10 | 13 | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | 9.0 (8 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 9.2 (8 reviews) | #### Agentic AI - Bot Platforms | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | ### Live Chat | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | 8.3/10 | 148 | | **Canva** | N/A | N/A | | **LiveChat** | 8.5/10 | 402 | | **LivePerson** | 8.1/10 | 45 | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 7.4 (9 reviews) | 7.6 (9 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | 7.5 (8 reviews) | 8.0 (9 reviews) | | **AI Text-to-Speech** | Not enough data | Not enough data | Feature Not Available | 7.8 (9 reviews) | #### Communication | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Pop-up Chat** | 8.6 (120 reviews) ✓ Verified | Not enough data | 9.2 (329 reviews) ✓ Verified | 9.0 (36 reviews) ✓ Verified | | **Notifications** | 8.2 (124 reviews) ✓ Verified | Not enough data | 8.9 (328 reviews) ✓ Verified | 8.8 (34 reviews) ✓ Verified | | **Targeted Emails** | 8.2 (57 reviews) | Not enough data | 8.4 (221 reviews) | 7.2 (19 reviews) | | **In-App Messaging** | Feature Not Available | Not enough data | 8.8 (269 reviews) ✓ Verified | 8.6 (28 reviews) ✓ Verified | | **Co-Browsing** | 8.5 (35 reviews) ✓ Verified | Not enough data | 8.3 (30 reviews) | 8.4 (15 reviews) ✓ Verified | #### Internal Use | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Customization ** | 8.2 (112 reviews) ✓ Verified | Not enough data | 8.4 (281 reviews) ✓ Verified | 7.6 (31 reviews) ✓ Verified | | **Conversation Archiving** | 8.3 (94 reviews) ✓ Verified | Not enough data | 8.8 (304 reviews) ✓ Verified | 7.9 (26 reviews) ✓ Verified | | **Lead Development** | 8.1 (84 reviews) ✓ Verified | Not enough data | 8.6 (254 reviews) ✓ Verified | 8.4 (22 reviews) ✓ Verified | | **Knowledge Base** | 8.3 (89 reviews) ✓ Verified | Not enough data | 8.6 (259 reviews) ✓ Verified | 7.7 (27 reviews) ✓ Verified | | **Team Inbox ** | 8.2 (88 reviews) ✓ Verified | Not enough data | 8.6 (244 reviews) ✓ Verified | 8.8 (23 reviews) ✓ Verified | | **Customer Profiles** | 8.2 (92 reviews) ✓ Verified | Not enough data | 8.4 (249 reviews) ✓ Verified | 7.5 (29 reviews) ✓ Verified | ### Customer Self-Service | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | 8.1/10 | 21 | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | #### Self-Service Experience | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Knowledge Base** | Not enough data | Not enough data | Not enough data | 8.3 (16 reviews) | | **Searchable Articles** | Not enough data | Not enough data | Not enough data | 8.0 (9 reviews) | | **Community Forums** | Not enough data | Not enough data | Feature Not Available | 7.5 (8 reviews) | | **Mobile Optimization** | Not enough data | Not enough data | Not enough data | 8.2 (11 reviews) | | **Personalization** | Not enough data | Not enough data | Not enough data | 7.8 (12 reviews) | #### Self-Service Platform | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Branding** | Not enough data | Not enough data | Not enough data | 7.9 (12 reviews) | | **Automation** | Not enough data | Not enough data | Not enough data | 8.2 (12 reviews) | | **Artificial Intelligence** | Not enough data | Not enough data | Not enough data | 8.3 (12 reviews) | | **Integrations** | Not enough data | Not enough data | Not enough data | 8.3 (9 reviews) | #### Agentic AI - Customer Self-Service | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | ### Social Customer Service | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | 8.1/10 | 34 | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | 7.8/10 | 13 | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | 8.0 (5 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 7.7 (5 reviews) | #### Process | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Mentions** | Feature Not Available | Not enough data | Not enough data | 7.7 (5 reviews) | | **Tickets** | Feature Not Available | Not enough data | Not enough data | 7.6 (7 reviews) | | **Macros** | 8.1 (13 reviews) | Not enough data | Not enough data | 7.5 (6 reviews) | #### Channels | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Email** | Feature Not Available | Not enough data | Not enough data | 7.4 (7 reviews) | | **Social** | 7.3 (14 reviews) | Not enough data | Not enough data | 8.1 (8 reviews) | | **Live Chat** | 8.6 (27 reviews) | Not enough data | Not enough data | 8.1 (6 reviews) | | **Phone** | 8.6 (7 reviews) | Not enough data | Not enough data | 7.8 (6 reviews) | | **Text** | 8.3 (20 reviews) | Not enough data | Not enough data | 8.1 (6 reviews) | #### Insight | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Surveys** | 7.9 (14 reviews) | Not enough data | Not enough data | 8.1 (6 reviews) | | **Reporting** | 7.7 (16 reviews) | Not enough data | Not enough data | 7.6 (7 reviews) | | **Visitor Activity** | Feature Not Available | Not enough data | Not enough data | 7.9 (7 reviews) | | **Help Desk** | Feature Not Available | Not enough data | Not enough data | 8.1 (7 reviews) | ### Digital Customer Service Platforms | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | ### Photo Editing | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 7.6/10 | 953 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text-to-Image** | Not enough data | 7.7 (639 reviews) | Not enough data | Not enough data | | **AI Text-to-3D** | Not enough data | 7.2 (539 reviews) | Not enough data | Not enough data | #### Agentic AI - Photo Editing | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Cross-system Integration** | Not enough data | 7.9 (272 reviews) | Not enough data | Not enough data | ### AI Video Generators | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 8.5/10 | 176 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Video Creation - AI Video Generation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Video Creation** | Not enough data | 8.6 (107 reviews) | Not enough data | Not enough data | | **Text to Speech** | Not enough data | 8.1 (100 reviews) | Not enough data | Not enough data | | **Voice Control** | Not enough data | 8.3 (100 reviews) | Not enough data | Not enough data | | **Content Creation** | Not enough data | 9.0 (102 reviews) | Not enough data | Not enough data | | **Custom Avatars** | Not enough data | 8.4 (95 reviews) | Not enough data | Not enough data | | **Avatar Quality** | Not enough data | 8.3 (96 reviews) | Not enough data | Not enough data | #### Generative AI - AI Video Generation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI Text-to-Video** | Not enough data | 8.0 (101 reviews) | Not enough data | Not enough data | #### Editing - AI Video Generation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Content Editing** | Not enough data | 8.3 (101 reviews) | Not enough data | Not enough data | | **File Exporting** | Not enough data | 9.0 (99 reviews) | Not enough data | Not enough data | #### Storage & Management - AI Video Generation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **File Uploading** | Not enough data | 8.8 (101 reviews) | Not enough data | Not enough data | | **File Storage** | Not enough data | 8.9 (98 reviews) | Not enough data | Not enough data | | **Metadata** | Not enough data | 8.7 (98 reviews) | Not enough data | Not enough data | | **Video Distribution** | Not enough data | 8.5 (97 reviews) | Not enough data | Not enough data | ### Print Fulfillment Services | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 8.7/10 | 128 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Logistics - Print Fulfillment | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Efficiency** | Not enough data | 8.8 (78 reviews) | Not enough data | Not enough data | | **Order Tracking** | Not enough data | 8.6 (75 reviews) | Not enough data | Not enough data | #### Agentic AI - Print Fulfillment Services | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Cross-system Integration** | Not enough data | 7.9 (42 reviews) | Not enough data | Not enough data | #### Customization - Print Fulfillment | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Integration** | Not enough data | 8.6 (76 reviews) | Not enough data | Not enough data | | **Flexibility** | Not enough data | 8.8 (76 reviews) | Not enough data | Not enough data | | **Templates** | Not enough data | 9.3 (79 reviews) | Not enough data | Not enough data | ### Video Content Creation | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 8.2/10 | 570 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Video creation - Video Content Creation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Screen recorder** | Not enough data | 7.9 (301 reviews) | Not enough data | Not enough data | | **Transcription** | Not enough data | 7.6 (282 reviews) | Not enough data | Not enough data | | **Animations** | Not enough data | 8.4 (313 reviews) | Not enough data | Not enough data | | **Templates** | Not enough data | 9.0 (317 reviews) | Not enough data | Not enough data | | **Version history** | Not enough data | 8.3 (299 reviews) | Not enough data | Not enough data | | **Storyboard timeline** | Not enough data | 8.4 (280 reviews) | Not enough data | Not enough data | | **Text-to-speech** | Not enough data | 7.5 (272 reviews) | Not enough data | Not enough data | | **Sound library** | Not enough data | 7.8 (307 reviews) | Not enough data | Not enough data | | **Multi-format resizer** | Not enough data | 8.7 (291 reviews) | Not enough data | Not enough data | #### Distribution - Video Content Creation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Omnichannel delivery** | Not enough data | 7.8 (269 reviews) | Not enough data | Not enough data | | **Embed** | Not enough data | 8.1 (285 reviews) | Not enough data | Not enough data | | **Download formats** | Not enough data | 9.0 (301 reviews) | Not enough data | Not enough data | #### Analytics - Video Content Creation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **A/B testing** | Not enough data | 7.7 (267 reviews) | Not enough data | Not enough data | | **Engagement metrics** | Not enough data | 7.5 (262 reviews) | Not enough data | Not enough data | #### Training & Support - Video Content Creation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Community** | Not enough data | 8.1 (282 reviews) | Not enough data | Not enough data | | **Customer support** | Not enough data | 8.3 (290 reviews) | Not enough data | Not enough data | #### Integrations - Video Content Creation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Media assets** | Not enough data | 8.6 (287 reviews) | Not enough data | Not enough data | | **Content management** | Not enough data | 8.6 (289 reviews) | Not enough data | Not enough data | | **Marketing automation** | Not enough data | 8.1 (279 reviews) | Not enough data | Not enough data | #### Other - Video Content Creation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Collaboration** | Not enough data | 8.8 (294 reviews) | Not enough data | Not enough data | | **Roles management** | Not enough data | 8.6 (288 reviews) | Not enough data | Not enough data | #### Agentic AI - Video Content Creation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Multi-step Planning** | Not enough data | 7.9 (180 reviews) | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | 8.0 (180 reviews) | Not enough data | Not enough data | ### Logo Design Tools | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 9.1/10 | 797 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Functionality - Logo Design Tools | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Drag-and-Drop** | Not enough data | 9.3 (436 reviews) | Not enough data | Not enough data | | **Branding Guidance** | Not enough data | 8.9 (425 reviews) | Not enough data | Not enough data | | **Preview and Mockup Tools** | Not enough data | 9.0 (419 reviews) | Not enough data | Not enough data | | **Color Palettes** | Not enough data | 9.3 (435 reviews) | Not enough data | Not enough data | | **Collaboration** | Not enough data | 9.1 (426 reviews) | Not enough data | Not enough data | | **Text Customization** | Not enough data | 9.2 (430 reviews) | Not enough data | Not enough data | ### AI Content Creation Platforms | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 8.9/10 | 243 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Content Generation - AI Content Creation Platforms | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Output quality** | Not enough data | 8.7 (161 reviews) | Not enough data | Not enough data | | **Branding** | Not enough data | 9.0 (161 reviews) | Not enough data | Not enough data | | **Performance** | Not enough data | 9.0 (161 reviews) | Not enough data | Not enough data | #### Management - AI Content Creation Platforms | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Collaboration** | Not enough data | 8.9 (153 reviews) | Not enough data | Not enough data | | **Security and Privacy** | Not enough data | 8.9 (148 reviews) | Not enough data | Not enough data | | **Moderation** | Not enough data | 8.9 (148 reviews) | Not enough data | Not enough data | ### WhatsApp Marketing | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### WhatsApp Messaging - WhatsApp Marketing | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Transactional Messages** | Not enough data | Not enough data | Not enough data | Not enough data | | **Bulk WhatsApp Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | | **Conversational Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Promotional Messages** | Not enough data | Not enough data | Not enough data | Not enough data | | **Automated Replies** | Not enough data | Not enough data | Not enough data | Not enough data | #### WhatsApp Business Platform - WhatsApp Marketing | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Segmentation** | Not enough data | Not enough data | Not enough data | Not enough data | | **API Integration** | Not enough data | Not enough data | Not enough data | Not enough data | | **WhatsApp Commerce** | Not enough data | Not enough data | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | ### AI SDRs | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Automation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Sales Follow-Up** | Not enough data | Not enough data | Not enough data | Not enough data | | **Feedback Collection** | Not enough data | Not enough data | Not enough data | Not enough data | | **Document Processing** | Not enough data | Not enough data | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | Not enough data | Not enough data | | **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | Not enough data | #### Autonomy | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Problem Solving** | Not enough data | Not enough data | Not enough data | Not enough data | | **Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | | **Adaptive Responses** | Not enough data | Not enough data | Not enough data | Not enough data | | **Independent Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | #### Outbound Sales | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Follow-Up Scheduling** | Not enough data | Not enough data | Not enough data | Not enough data | | **Prospect Prioritization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Multichannel Campaign Execution** | Not enough data | Not enough data | Not enough data | Not enough data | | **Personalized Outreach** | Not enough data | Not enough data | Not enough data | Not enough data | | **Outreach Performance Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | #### Inbound Sales | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Data Enrichment** | Not enough data | Not enough data | Not enough data | Not enough data | | **Inquiry Routing** | Not enough data | Not enough data | Not enough data | Not enough data | | **Feedback Collection** | Not enough data | Not enough data | Not enough data | Not enough data | | **Real-Time Engagement** | Not enough data | Not enough data | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | Not enough data | Not enough data | ### AI IT Agents | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Automation - AI IT Agents | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Document Processing** | Not enough data | Not enough data | Not enough data | Not enough data | | **Feedback Collection** | Not enough data | Not enough data | Not enough data | Not enough data | #### Autonomy - AI IT Agents | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Adaptive Responses** | Not enough data | Not enough data | Not enough data | Not enough data | | **Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | | **Independent Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | | **Problem Solving** | Not enough data | Not enough data | Not enough data | Not enough data | #### IT Ticket Management - AI IT Agents | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Ticket Status Updates** | Not enough data | Not enough data | Not enough data | Not enough data | | **SLA Monitoring** | Not enough data | Not enough data | Not enough data | Not enough data | | **Ticket Categorization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Ticket Assignment** | Not enough data | Not enough data | Not enough data | Not enough data | | **Automated Ticket Creation** | Not enough data | Not enough data | Not enough data | Not enough data | #### IT Support Automation - AI IT Agents | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Knowledge Base Utilization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | Not enough data | Not enough data | | **Real-Time Troubleshooting** | Not enough data | Not enough data | Not enough data | Not enough data | | **User Self-Service Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | | **Proactive Issue Detection** | Not enough data | Not enough data | Not enough data | Not enough data | ### AI Voice Assistants | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Voice Recognition - AI Voice Assistants | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Voice Recognition** | Not enough data | Not enough data | Not enough data | Not enough data | #### Speech Synthesis - AI Voice Assistants | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Speech Synthesis** | Not enough data | Not enough data | Not enough data | Not enough data | | **Customizable speech** | Not enough data | Not enough data | Not enough data | Not enough data | | **Multiple voice actions** | Not enough data | Not enough data | Not enough data | Not enough data | #### Security and privacy - AI Voice Assistants | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Encrypted communication** | Not enough data | Not enough data | Not enough data | Not enough data | #### Compatibility - AI Voice Assistants | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Cross platform compatibility** | Not enough data | Not enough data | Not enough data | Not enough data | ### Conversational Commerce Platforms | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Conversational AI - Conversational Commerce Platforms | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI chatbots** | Not enough data | Not enough data | Not enough data | Not enough data | | **Messaging and Notifications** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI agents ** | Not enough data | Not enough data | Not enough data | Not enough data | | **Voice assistants** | Not enough data | Not enough data | Not enough data | Not enough data | | **Communication apps** | Not enough data | Not enough data | Not enough data | Not enough data | #### Platform integration - Conversational Commerce Platforms | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Ecommerce stores** | Not enough data | Not enough data | Not enough data | Not enough data | | **Sales channels** | Not enough data | Not enough data | Not enough data | Not enough data | | **Payment Platform** | Not enough data | Not enough data | Not enough data | Not enough data | | **Internal tools** | Not enough data | Not enough data | Not enough data | Not enough data | #### Analytics and Reporting - Conversational Commerce Platforms | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Conversational analytics** | Not enough data | Not enough data | Not enough data | Not enough data | | **Advance reporting** | Not enough data | Not enough data | Not enough data | Not enough data | ### SAP Store | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Agentic AI - SAP Store | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | ### AI Presentation Tools | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Generative AI | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **AI-Assisted Editing** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI Presentation Structuring** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI Image Generation** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI Slide Generation** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI Text-to-Slide** | Not enough data | Not enough data | Not enough data | Not enough data | #### Platform basics | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Collaboration** | Not enough data | Not enough data | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | Not enough data | Not enough data | | **Slide Design** | Not enough data | Not enough data | Not enough data | Not enough data | ### Website Builder | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | 8.2/10 | 176 | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Customizations | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Templates** | Not enough data | 9.6 (94 reviews) | Not enough data | Not enough data | | **Drag and Drop** | Not enough data | 9.6 (83 reviews) | Not enough data | Not enough data | | **HTML Input** | Not enough data | 7.9 (70 reviews) | Not enough data | Not enough data | | **Domain Name** | Not enough data | 8.2 (73 reviews) | Not enough data | Not enough data | #### Growth | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **SEO** | Not enough data | 7.6 (67 reviews) | Not enough data | Not enough data | | **Site Analytics** | Not enough data | 7.5 (66 reviews) | Not enough data | Not enough data | | **Marketing Tools** | Not enough data | 8.6 (70 reviews) | Not enough data | Not enough data | | **E-Commerce** | Not enough data | 7.4 (65 reviews) | Not enough data | Not enough data | | **Hosting** | Not enough data | 7.8 (65 reviews) | Not enough data | Not enough data | #### Content | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Email Integrations** | Not enough data | 7.7 (68 reviews) | Not enough data | Not enough data | | **Content Management** | Not enough data | 8.1 (69 reviews) | Not enough data | Not enough data | | **Permissions** | Not enough data | 8.7 (62 reviews) | Not enough data | Not enough data | | **WordPress Tool** | Not enough data | 7.6 (62 reviews) | Not enough data | Not enough data | #### Support | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Customer Support** | Not enough data | 8.7 (65 reviews) | Not enough data | Not enough data | ### AI Customer Support Agents | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | 9.2/10 | 23 | #### Customer Query Resolution - AI Customer Support Agents | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Automated Ticket Resolution** | Not enough data | Not enough data | Not enough data | 9.2 (6 reviews) | | **Contextual Response Generation** | Not enough data | Not enough data | Not enough data | 9.2 (6 reviews) | | **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 9.2 (6 reviews) | | **Knowledge Base Utilization** | Not enough data | Not enough data | Not enough data | 9.2 (6 reviews) | | **Multilingual Support** | Not enough data | Not enough data | Not enough data | 9.2 (6 reviews) | #### Customer Interaction Automation - AI Customer Support Agents | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Proactive Customer Outreach** | Not enough data | Not enough data | Not enough data | 9.4 (6 reviews) | | **Feedback Collection** | Not enough data | Not enough data | Not enough data | 9.2 (6 reviews) | | **Escalation Handling** | Not enough data | Not enough data | Not enough data | 9.2 (6 reviews) | | **Workflow Optimization** | Not enough data | Not enough data | Not enough data | 8.8 (8 reviews) | #### Automation | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Customer Interaction Automation** | Not enough data | Not enough data | Not enough data | 9.3 (10 reviews) | | **Feedback Collection** | Not enough data | Not enough data | Not enough data | 9.2 (6 reviews) | | **Document Processing** | Not enough data | Not enough data | Not enough data | 9.2 (6 reviews) | #### Autonomy | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Independent Decision Making** | Not enough data | Not enough data | Not enough data | 9.2 (6 reviews) | | **Adaptive Responses** | Not enough data | Not enough data | Not enough data | 9.4 (6 reviews) | | **Task Execution** | Not enough data | Not enough data | Not enough data | 9.4 (6 reviews) | | **Problem Solving** | Not enough data | Not enough data | Not enough data | 9.4 (6 reviews) | ### AI Agents | Product | Score | Reviews | |---|---|---| | **Lime Connect (formerly Userlike)** | N/A | N/A | | **Canva** | N/A | N/A | | **LiveChat** | N/A | N/A | | **LivePerson** | N/A | N/A | #### Agentic AI - AI Agents | Feature | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | --- ## Categories **Unique to Lime Connect (formerly Userlike) (6):** [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Chatbots Software](https://www.g2.com/categories/chatbots), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Live Chat Software](https://www.g2.com/categories/live-chat), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing) **Unique to Canva (18):** [AI Content Creation Platforms Software](https://www.g2.com/categories/ai-content-creation-platforms), [Logo Design Tools Software](https://www.g2.com/categories/logo-design-tools), [Video Content Creation Software](https://www.g2.com/categories/video-content-creation), [AI Video Generators](https://www.g2.com/categories/ai-video-generators), [AI Image Generators Software](https://www.g2.com/categories/ai-image-generators), [Design Systems Software](https://www.g2.com/categories/design-systems), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Content Creation Software](https://www.g2.com/categories/content-creation), [Display Ad Design Software](https://www.g2.com/categories/display-ad-design), [Photo Editing Software](https://www.g2.com/categories/photo-editing), [Desktop Publishing Software](https://www.g2.com/categories/desktop-publishing), [Data Visualization Tools](https://www.g2.com/categories/data-visualization-tools), [Print Fulfillment Software](https://www.g2.com/categories/print-fulfillment-services), [Brand Asset Management Software](https://www.g2.com/categories/brand-asset-management), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Presentation Software](https://www.g2.com/categories/presentation-software), [Website Builder Software](https://www.g2.com/categories/website-builder), [AI Presentation Tools](https://www.g2.com/categories/ai-presentation-tools) **Unique to LiveChat (8):** [Chatbots Software](https://www.g2.com/categories/chatbots), [Live Chat Software](https://www.g2.com/categories/live-chat), [Help Desk Software](https://www.g2.com/categories/help-desk), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms) **Unique to LivePerson (17):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms), [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Chatbots Software](https://www.g2.com/categories/chatbots), [Bot Platforms](https://www.g2.com/categories/bot-platforms), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Live Chat Software](https://www.g2.com/categories/live-chat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [SAP Store Software](https://www.g2.com/categories/sap-store), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) --- ## Reviewer Demographics ### By Company Size | Segment | Lime Connect (formerly Userlike) | Canva | LiveChat | LivePerson | |---|---|---|---|---| | **Small-Business** | 79.6% | 66.7% | 44.6% | 20.0% | | **Mid-Market** | 15.6% | 23.8% | 37.5% | 43.3% | | **Enterprise** | 4.8% | 9.6% | 18.0% | 36.7% | ### By Industry #### Lime Connect (formerly Userlike) - **Computer Software:** 7.7% - **Information Technology and Services:** 7.5% - **Marketing and Advertising:** 7.5% - **Internet:** 6.6% - **Leisure, Travel & Tourism:** 3.4% - **Retail:** 2.9% - **Wholesale:** 2.0% - **Telecommunications:** 2.0% - **Automotive:** 2.0% - **Education Management:** 2.0% - **Other:** 56.2% #### Canva - **Marketing and Advertising:** 13.7% - **Information Technology and Services:** 6.9% - **Computer Software:** 5.2% - **Non-Profit Organization Management:** 5.0% - **Education Management:** 4.1% - **Higher Education:** 4.0% - **Design:** 3.2% - **Graphic Design:** 3.1% - **Health, Wellness and Fitness:** 2.7% - **Retail:** 2.7% - **Other:** 49.2% #### LiveChat - **Computer Software:** 8.8% - **Information Technology and Services:** 8.6% - **Retail:** 6.3% - **Financial Services:** 4.0% - **Internet:** 3.7% - **Education Management:** 3.6% - **Consumer Services:** 3.4% - **Marketing and Advertising:** 3.2% - **Telecommunications:** 2.9% - **Banking:** 2.4% - **Other:** 53.2% #### LivePerson - **Internet:** 14.9% - **Retail:** 14.4% - **Telecommunications:** 7.7% - **Information Technology and Services:** 5.5% - **Computer Software:** 4.4% - **Financial Services:** 4.4% - **Insurance:** 3.9% - **Apparel & Fashion:** 2.8% - **Automotive:** 2.8% - **Outsourcing/Offshoring:** 2.8% - **Other:** 36.5% --- ## Alternatives ### Alternatives to Lime Connect (formerly Userlike) - [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews) - [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews) - [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (498 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews) - [Olark](https://www.g2.com/products/olark/reviews) — 4.3/5 stars (224 reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4062 reviews) - [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2096 reviews) ### Alternatives to Canva - [Simplified](https://www.g2.com/products/simplified/reviews) — 4.6/5 stars (5008 reviews) - [Visme](https://www.g2.com/products/visme/reviews) — 4.5/5 stars (483 reviews) - [Prezi](https://www.g2.com/products/prezi/reviews) — 4.2/5 stars (5610 reviews) - [Camtasia](https://www.g2.com/products/camtasia/reviews) — 4.6/5 stars (1715 reviews) - [Animaker](https://www.g2.com/products/animaker/reviews) — 4.7/5 stars (1040 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48017 reviews) - [Picsart](https://www.g2.com/products/picsart/reviews) — 4.5/5 stars (779 reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) — 4.6/5 stars (4368 reviews) - [Fotor Photo Editor](https://www.g2.com/products/fotor-photo-editor/reviews) — 4.2/5 stars (341 reviews) - [Marq](https://www.g2.com/products/charles-thayne-capital-marq/reviews) — 4.5/5 stars (210 reviews) ### Alternatives to LiveChat - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews) - [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews) - [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews) - [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews) - [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (498 reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews) - [Zoho SalesIQ](https://www.g2.com/products/zoho-salesiq/reviews) — 4.4/5 stars (256 reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7618 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2096 reviews) ### Alternatives to LivePerson - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews) - [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews) - [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews) — 4.3/5 stars (737 reviews) - [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7333 reviews) - [ServiceNow Customer Service Management](https://www.g2.com/products/servicenow-customer-service-management/reviews) — 4.4/5 stars (429 reviews) --- ## Top Discussions ### Lime Connect (formerly Userlike) - Title: [extension trial](https://www.g2.com/discussions/extension-trial) — 2 comments, 1 upvote > **Top comment:** "Hi Sophie, Yes, no problem! Just reach out to our support team through our chat :) " - Title: [Can I have a step by step reveiw of my chat bot advance? I guess I'm almost complete](https://www.g2.com/discussions/can-i-have-a-step-by-step-reveiw-of-my-chat-bot-advance-i-guess-i-m-almost-complete) — 1 comment > **Top comment:** "Hi, If you have any questions, please feel free to reach out to our support team in the chat and we'd be happy to help you with anything you may need." - Title: [Hoow can i use the link in my buttons? I need to shift it elsewhere on my website..](https://www.g2.com/discussions/31140-hoow-can-i-use-the-link-in-my-buttons-i-need-to-shift-it-elsewhere-on-my-website) — 1 comment, 1 upvote > **Top comment:** "Hi Sezare, Thanks for reaching out! To move the chat button, you can use the position and offset function in the widget editor. You can enter the..." - Title: [Can the response time be improved between the request and the receipt of the notification?](https://www.g2.com/discussions/28245-le-temps-de-reponse-peut-il-etre-ameliore-entre-la-demande-et-la-reception-de-la-notification) — 1 comment > **Top comment:** "Hello Samuel, The time between receiving the request and receiving the notification is influenced by various factors, such as the Internet connection and..." ### Canva - Title: [Can you use Canva designs for commercial purposes?](https://www.g2.com/discussions/can-you-use-canva-designs-for-commercial-purposes) — 25 comments, 8 upvotes > **Top comment:** "Yes provided you have signed up for the PRO Version to use licensed photos" - Title: [What is included in Canva Pro?](https://www.g2.com/discussions/what-is-included-in-canva-pro) — 23 comments, 11 upvotes > **Top comment:** "1000's of Templates, Elements, graphics, photographs, designs" - Title: [What are the features of Canva?](https://www.g2.com/discussions/what-are-the-features-of-canva) — 16 comments, 12 upvotes > **Top comment:** "Infographics, Collaborative projects, slide themes, lots of free high quality photos and graphics to create your own. Deployment for educations really really..." - Title: [How do I curve text in Canva?](https://www.g2.com/discussions/10281-how-do-i-curve-text-in-canva) — 15 comments, 2 upvotes > **Top comment:** "Hi, I have been using Canva for over a year now and I don't think they have a feature yet that allows you to create curved text. The most you can do is..." - Title: [How much is Canva for enterprise?](https://www.g2.com/discussions/how-much-is-canva-for-enterprise) — 10 comments, 8 upvotes > **Top comment:** "not expensive" ### LiveChat - Title: [HIS DOCTRINE!! by Paul T. Wright Jr](https://www.g2.com/discussions/his-doctrine-by-paul-t-wright-jr) — 3 comments, 1 upvote > **Top comment:** "I have checked on this book and I have purchased two copies and have seen the way it reaches people with the Bible and Word in a concept that shows how we..." - Title: [How does LiveChat work when no one is available?](https://www.g2.com/discussions/how-does-livechat-work-when-no-one-is-available) — 3 comments, 2 upvotes *(includes official response)* > **Top comment:** "When you are offline the chat window changes into the ticket form. It means that your visitors can leave messages as tickets and contact you even after your..." - Title: [Can one user respond to multiple chats concurrently?](https://www.g2.com/discussions/can-one-user-respond-to-multiple-chats-concurrently) — 3 comments, 1 upvote *(includes official response)* > **Top comment:** "Each user can chat with up to 99 customers at the same time. " - Title: [Can I initiate a chat myself or do I need to have to wait for a customer to do it?](https://www.g2.com/discussions/can-i-initiate-a-chat-myself-or-do-i-need-to-have-to-wait-for-a-customer-to-do-it) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "You can initiate a chat with a customer by using the greetings feature. For example, you can invite a customer automatically when he or she navigates to a..." - Title: [How hard is it to install LiveChat on the website?](https://www.g2.com/discussions/how-hard-is-it-to-install-livechat-on-the-website) — 2 comments, 2 upvotes *(includes official response)* > **Top comment:** "To start off, you need to create a LiveChat license. After that you will be redirected to a page with the LiveChat code. Here, you can choose to implement..." ### LivePerson - Title: [how to use canned responses in LIveEngage if the hot keys combination is not working](https://www.g2.com/discussions/4254-how-to-use-canned-responses-in-liveengage-if-the-hot-keys-combination-is-not-working) — 2 comments, 1 upvote > **Top comment:** "I don't know but for a work around I would think using a word doc or PDF with the canned responses on them that you could copy and paste till liveengagr..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lime-connect-formerly-userlike-vs-canva-vs-livechat-vs-liveperson)