# LILT Platform vs Smartling Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Smartling excels in overall user satisfaction, boasting a significantly higher G2 Score compared to LILT Platform. Users appreciate its **ease of use** and the variety of features available, which streamline their translation processes.
- **According to verified reviews** , Smartling's cloud-based nature is a standout feature, providing users with **secure and accessible** work environments. This flexibility allows teams to collaborate effectively, a benefit that LILT Platform users find less pronounced.
- **Users say** that Smartling's configurable workflows are particularly beneficial, enabling seamless project management and quick resolution of queries. In contrast, while LILT Platform offers an integrated experience, some users feel it lacks the same level of **customization** and flexibility.
- **Reviewers mention** that Smartling's quality of support is notably high, with a score of 9.1, which users attribute to responsive project managers and effective communication. LILT Platform, while having helpful project managers, scores lower in support quality, indicating potential areas for improvement.
- **Users highlight** Smartling's strong performance in features like **translation memory** access and task delegation, which enhance productivity. LILT Platform, while it does remember corrections and offers good job overviews, may not provide the same depth of features that users find essential for their workflows.
- **According to recent feedback** , Smartling's implementation process is praised for its **intuitive onboarding** , making it easier for new users to get started. In comparison, LILT Platform's setup experience may not be as seamless, which could affect user adoption and satisfaction.



| | LILT Platform | Smartling | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 61 | 703 | 
| **Largest Market Segment** | Small-Business (96.7% of reviews) | Small-Business (47.3% of reviews) | 
| **Entry Level Price** | No pricing available | Free Per Year | 

---
## Top Pros & Cons

### LILT Platform

**Not enough data**

### Smartling

Pros:
- Ease of Use (169 reviews)
- Features (64 reviews)

Cons:
- Translation Issues (67 reviews)
- Difficult Navigation (27 reviews)

---
## Ratings Comparison
| Rating | LILT Platform | Smartling | 
|---|---|---|
  | **Meets Requirements** | 8.5 (58 reviews) | 8.8 (579 reviews) | 
  | **Ease of Use** | 8.6 (61 reviews) | 8.6 (590 reviews) | 
  | **Ease of Setup** | 8.8 (56 reviews) | 8.7 (411 reviews) | 
  | **Ease of Admin** | Not enough data | 8.4 (213 reviews) | 
  | **Quality of Support** | 7.9 (57 reviews) | 9.0 (528 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.1 (213 reviews) | 
  | **Product Direction (% positive)** | 7.4 (59 reviews) | 8.2 (561 reviews) | 

---
## Pricing

### LILT Platform

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Smartling

#### Entry-Level Pricing

Plan: Core

Price: Free Per Year

Description: Best fit for teams looking to translate small-scale basic projects such as business documents, etc. For a full list of features, please visit https://www.smartling.com/plans/

Key Features:
- Professional Language Services	
- Unlimited Projects	
- Visual Context

[Browse all 2 editions](https://www.g2.com/products/smartling/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Website Translation Tools

| Product | Score | Reviews |
|---|---|---|
| **LILT Platform** | N/A | N/A |
| **Smartling** | 7.2/10 | 227 |

#### Translation Support

| Feature | LILT Platform | Smartling | 
|---|---|---|
| **Automated Translation** | Not enough data | 7.6 (202 reviews) | 
| **Workflows** | Not enough data | 8.5 (205 reviews) | 
| **Glossary** | Not enough data | 8.0 (199 reviews) | 
| **Image Translation** | Not enough data | 7.1 (173 reviews) | 
| **Traffic Analysis** | Not enough data | 6.8 (156 reviews) | 

#### Visitor Customization 

| Feature | LILT Platform | Smartling | 
|---|---|---|
| **Widgets** | Not enough data | 6.9 (154 reviews) | 
| **Language-Based Domains** | Not enough data | 7.2 (158 reviews) | 
| **Preferred Language Detection** | Not enough data | 7.3 (156 reviews) | 
| **Personalized Content** | Not enough data | 7.1 (156 reviews) | 

#### Generative AI

| Feature | LILT Platform | Smartling | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 6.4 (88 reviews) | 
| **AI Text-to-Speech** | Not enough data | 6.0 (85 reviews) | 

### Machine Translation

| Product | Score | Reviews |
|---|---|---|
| **LILT Platform** | 7.7/10 | 43 |
| **Smartling** | N/A | N/A |

#### Translation Options

| Feature | LILT Platform | Smartling | 
|---|---|---|
| **Direct Text Translation** | 8.4 (43 reviews) | Not enough data | 
| **Document Translation** | 8.5 (42 reviews) | Not enough data | 
| **Real-time Translation** | 8.2 (42 reviews) | Not enough data | 
| **Batch Translation** | 8.1 (42 reviews) | Not enough data | 
| **Auto-Detect Language** | 8.1 (42 reviews) | Not enough data | 
| **Customer Service Focused** | 7.9 (39 reviews) | Not enough data | 
| **Machine + Human Translation** | 8.5 (39 reviews) | Not enough data | 

#### Offering Type

| Feature | LILT Platform | Smartling | 
|---|---|---|
| **Browser Application** | 8.7 (41 reviews) | Not enough data | 
| **Downloadable Software** | 6.8 (38 reviews) | Not enough data | 
| **Pay-Per-Use** | 6.7 (35 reviews) | Not enough data | 
| **Free Offering** | 8.0 (38 reviews) | Not enough data | 

#### Generative AI

| Feature | LILT Platform | Smartling | 
|---|---|---|
| **AI Text Generation** | 7.1 (35 reviews) | Not enough data | 
| **AI Text-to-Speech** | 6.2 (32 reviews) | Not enough data | 
| **AI Text Summarization** | 6.4 (32 reviews) | Not enough data | 

#### Agentic AI - Machine Translation

| Feature | LILT Platform | Smartling | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Translation Management

| Product | Score | Reviews |
|---|---|---|
| **LILT Platform** | 7.8/10 | 28 |
| **Smartling** | 8.3/10 | 357 |

#### Client Tools

| Feature | LILT Platform | Smartling | 
|---|---|---|
| **Billing and Invoicing** | 7.6 (27 reviews) | 8.3 (215 reviews) | 
| **Client Portal** | 7.8 (27 reviews) | 8.4 (234 reviews) | 
| **Client Management** | 8.0 (26 reviews) | 8.5 (226 reviews) | 
| **Resource Management** | 7.6 (26 reviews) | 8.5 (244 reviews) ✓ Verified | 

#### Translation Tools

| Feature | LILT Platform | Smartling | 
|---|---|---|
| **Computer-Assisted Translation** | 8.4 (27 reviews) | 8.5 (291 reviews) ✓ Verified | 
| **Glossary** | 8.1 (26 reviews) | 8.7 (289 reviews) ✓ Verified | 
| **User Permissions** | 7.3 (26 reviews) | 8.5 (262 reviews) ✓ Verified | 
| **Task Delegation** | 7.8 (26 reviews) | 8.4 (258 reviews) ✓ Verified | 
| **Comments and/or Mentions** | 7.8 (26 reviews) | 8.5 (283 reviews) ✓ Verified | 
| **Quality Assurance** | 8.5 (26 reviews) | 8.4 (286 reviews) ✓ Verified | 

#### Generative AI

| Feature | LILT Platform | Smartling | 
|---|---|---|
| **AI Text Generation** | 6.4 (24 reviews) | 7.3 (144 reviews) | 

#### Agentic AI - Translation Management

| Feature | LILT Platform | Smartling | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 7.8 (99 reviews) | 
| **Decision Making** | Not enough data | 8.0 (101 reviews) | 

### OCR

| Product | Score | Reviews |
|---|---|---|
| **LILT Platform** | N/A | N/A |
| **Smartling** | N/A | N/A |

#### Operating System

| Feature | LILT Platform | Smartling | 
|---|---|---|
| **PC Operating System** | Not enough data | Not enough data | 
| **Mac Operating System** | Not enough data | Not enough data | 
| **Linux Operating System** | Not enough data | Not enough data | 

#### Document Processing

| Feature | LILT Platform | Smartling | 
|---|---|---|
| **File Type** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Mobile Capability** | Not enough data | Not enough data | 
| **Intelligent Processing** | Not enough data | Not enough data | 
| **Image Enhancement** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | LILT Platform | Smartling | 
|---|---|---|
| **Integration** | Not enough data | Not enough data | 
| **File Conversion** | Not enough data | Not enough data | 
| **Windows and Mac** | Not enough data | Not enough data | 

#### Agentic AI - OCR

| Feature | LILT Platform | Smartling | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Translation Management Software](https://www.g2.com/categories/translation-management)

**Unique to LILT Platform (2):** [Machine Translation Software](https://www.g2.com/categories/machine-translation), [OCR Software](https://www.g2.com/categories/ocr)

**Unique to Smartling (1):** [Website Translation Tools](https://www.g2.com/categories/website-translation-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | LILT Platform | Smartling | 
|---|---|---|
| **Small-Business** | 96.7% | 47.3% | 
| **Mid-Market** | 3.3% | 29.9% | 
| **Enterprise** | 0% | 22.7% | 

### By Industry

#### LILT Platform

- **Translation and Localization:** 67.2%
- **Writing and Editing:** 6.6%
- **Computer Software:** 4.9%
- **Internet:** 3.3%
- **Consumer Services:** 3.3%
- **Accounting:** 3.3%
- **Telecommunications:** 1.6%
- **Marketing and Advertising:** 1.6%
- **Market Research:** 1.6%
- **Information Technology and Services:** 1.6%
- **Other:** 4.9%

#### Smartling

- **Translation and Localization:** 35.7%
- **Computer Software:** 11.7%
- **Information Technology and Services:** 9.5%
- **Financial Services:** 4.1%
- **Marketing and Advertising:** 3.7%
- **Internet:** 3.3%
- **Leisure, Travel & Tourism:** 1.9%
- **Retail:** 1.7%
- **Telecommunications:** 1.6%
- **Computer & Network Security:** 1.6%
- **Other:** 25.3%

---
## Alternatives

### Alternatives to LILT Platform

- [Lokalise](https://www.g2.com/products/lokalise/reviews) — 4.7/5 stars (759 reviews)
- [Google Translate](https://www.g2.com/products/google-translate/reviews) — 4.6/5 stars (566 reviews)
- [HeyGen](https://www.g2.com/products/heygen/reviews) — 4.8/5 stars (1695 reviews)
- [Phrase](https://www.g2.com/products/phrase-phrase/reviews) — 4.5/5 stars (1279 reviews)
- [AKOOL](https://www.g2.com/products/akool/reviews) — 4.8/5 stars (555 reviews)
- [Murf.ai](https://www.g2.com/products/murf-ai/reviews) — 4.7/5 stars (1412 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1245 reviews)
- [Transifex](https://www.g2.com/products/transifex/reviews) — 4.2/5 stars (723 reviews)
- [Weglot](https://www.g2.com/products/weglot/reviews) — 4.7/5 stars (696 reviews)
- [Crowdin](https://www.g2.com/products/crowdin/reviews) — 4.4/5 stars (689 reviews)

### Alternatives to Smartling

- [Phrase](https://www.g2.com/products/phrase-phrase/reviews) — 4.5/5 stars (1279 reviews)
- [Lokalise](https://www.g2.com/products/lokalise/reviews) — 4.7/5 stars (759 reviews)
- [Transifex](https://www.g2.com/products/transifex/reviews) — 4.2/5 stars (723 reviews)
- [Crowdin](https://www.g2.com/products/crowdin/reviews) — 4.4/5 stars (689 reviews)
- [Weglot](https://www.g2.com/products/weglot/reviews) — 4.7/5 stars (696 reviews)
- [GlobalLink](https://www.g2.com/products/globallink/reviews) — 4.5/5 stars (186 reviews)
- [Smartcat](https://www.g2.com/products/smartcat/reviews) — 4.6/5 stars (132 reviews)
- [POEditor](https://www.g2.com/products/poeditor/reviews) — 4.5/5 stars (91 reviews)
- [Localize](https://www.g2.com/products/localize/reviews) — 4.6/5 stars (108 reviews)
- [MotionPoint](https://www.g2.com/products/motionpoint/reviews) — 4.6/5 stars (27 reviews)

---
## Top Discussions

### LILT Platform

No discussions available for this product.

### Smartling

- Title: [How can I upload glossaries from other projects and/or platforms into the Smartling TM?](https://www.g2.com/discussions/27448-how-can-i-upload-glossaries-from-other-projects-and-or-platforms-into-the-smartling-tm) — 1 comment
  > **Top comment:** "They need to be in the format of the template but you should be able to do that near the linguistic assets once you are in that menu "
- Title: [Can the software/service be validated?](https://www.g2.com/discussions/24358-can-the-software-service-be-validated) — 1 comment, 1 upvote
  > **Top comment:** "Hi Rafael —Smartling supports translation review, QA, etc. via a 'validation' step within a translation workflow.

We also have a number of compliance..."
- Title: [Who are your translators?](https://www.g2.com/discussions/language-services-faq-bf8ca85a-c073-4601-b7a5-098db525996d) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Smartling collaborates with a team of highly curated professional linguists that are located in the country of the languages they service. The linguists are..."
- Title: [What languages do you translate into?](https://www.g2.com/discussions/language-services-faq-b3a4fb2c-04f2-4f58-9a3b-0139d5002dec) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Smartling offers translation services in all specialties (e.g. legal, technical, marketing, life sciences) across 150+ languages."
- Title: [Do you offer any service level guarantees?](https://www.g2.com/discussions/language-services-faq-a3853011-6306-4e47-b27d-78991370fa18) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Smartling offers customers various language services plans, based on a committed services spend. Within these plans we offer industry-leading service..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lilt-platform-vs-smartling)