# Lightspeed Retail, SpotOn vs Shopify POS Comparison

| | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 294 | 237 | 367 | 
| **Largest Market Segment** | Small-Business (82.9% of reviews) | Small-Business (61.7% of reviews) | Small-Business (79.0% of reviews) | 
| **Entry Level Price** | Starting at $69.00 | Starting at $0.00 | USD $89/month per location | 

---
## Top Pros & Cons

### Lightspeed Retail

Pros:
- Customer Support (2 reviews)
- Efficiency (2 reviews)

Cons:
- High Fees (3 reviews)
- Poor Customer Support (3 reviews)

### SpotOn

Pros:
- Customer Support (75 reviews)
- Ease of Use (58 reviews)

Cons:
- Poor Customer Support (24 reviews)
- Difficult Setup (15 reviews)

### Shopify POS

Pros:
- Ease of Use (34 reviews)
- Inventory Management (24 reviews)

Cons:
- Expensive (16 reviews)
- Limited Features (13 reviews)

---
## Ratings Comparison
| Rating | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
  | **Meets Requirements** | 8.2 (236 reviews) | 8.5 (206 reviews) | 8.5 (300 reviews) | 
  | **Ease of Use** | 8.4 (236 reviews) | 8.5 (210 reviews) | 8.8 (301 reviews) | 
  | **Ease of Setup** | 8.1 (138 reviews) | 8.5 (195 reviews) | 8.8 (180 reviews) | 
  | **Ease of Admin** | 8.4 (136 reviews) | 8.4 (102 reviews) | 8.9 (156 reviews) | 
  | **Quality of Support** | 7.9 (231 reviews) | 9.1 (204 reviews) | 8.5 (286 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.9 (137 reviews) | 8.8 (102 reviews) | 8.9 (154 reviews) | 
  | **Product Direction (% positive)** | 7.5 (229 reviews) | 8.6 (207 reviews) | 8.8 (300 reviews) | 

---
## Pricing

### Lightspeed Retail

#### Entry-Level Pricing

Plan: Lean

Price: Starting at $69.00

Description: For your essential business needs.

Key Features:
- Retail POS
- 1 Register
- Integrated Payments

[Browse all 4 editions](https://www.g2.com/products/lightspeed-retail/pricing)

#### Free Trial

Yes

### SpotOn

#### Entry-Level Pricing

Plan: Quick start

Price: Starting at $0.00

Description: A simple and seamless offer that's perfect for the small counter-service restaurant or cafe

Key Features:
- 15'' Station hardware bundle with guest-facing display
- Cloud-based Restaurant POS software
- Powerful dashboard with marketing, reporting, review management, and access to SpotOn Capital

[Browse all 3 editions](https://www.g2.com/products/spoton/pricing)

#### Free Trial

No

### Shopify POS

#### Entry-Level Pricing

Plan: Shopify POS Pro

Price: USD $89/month per location

Description: Store management tools and omnichannel features essential for brick-and-mortar businesses.

Key Features:
- Unlimited store staff
- Smart inventory management
- Staff roles and permissions

[Browse all 2 editions](https://www.g2.com/products/shopify-shopify-pos/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Retail** | 8.5/10 | 122 |
| **SpotOn** | 7.8/10 | 25 |
| **Shopify POS** | 8.2/10 | 158 |

#### POS

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Credit Card Payments** | 8.9 (96 reviews) | 9.0 (24 reviews) | 8.6 (125 reviews) | 
| **Barcode Scanning** | 9.1 (102 reviews) | 6.6 (18 reviews) | 8.1 (102 reviews) | 
| **Hardware Integration** | 8.8 (100 reviews) | 7.5 (19 reviews) | 7.9 (116 reviews) | 
| **Price Adjustments** | 8.7 (108 reviews) | 8.8 (22 reviews) | 8.3 (118 reviews) | 
| **Receipts** | 9.0 (108 reviews) | 8.9 (23 reviews) | 8.6 (121 reviews) | 

#### Marketing

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Loyalty Programs** | 8.0 (61 reviews) | 6.4 (19 reviews) | 7.7 (104 reviews) | 
| **Email Marketing** | 7.4 (49 reviews) | 6.5 (18 reviews) | 8.2 (111 reviews) | 

#### Administration

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Inventory Management** | 9.1 (103 reviews) | 7.4 (18 reviews) | 8.3 (129 reviews) | 
| **Employee Management** | 8.6 (79 reviews) | 8.2 (19 reviews) | 7.9 (105 reviews) | 
| **Reporting** | 8.7 (106 reviews) | 9.2 (22 reviews) | 8.2 (130 reviews) | 
| **E-commerce Integration** | 7.7 (69 reviews) | 7.7 (19 reviews) | 8.8 (133 reviews) | 

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Retail** | N/A | N/A |
| **SpotOn** | 8.0/10 | 182 |
| **Shopify POS** | N/A | N/A |

#### Administration

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Menu Building** | Not enough data | 8.4 (168 reviews) | Not enough data | 
| **Inventory Management** | Not enough data | 7.2 (149 reviews) | Not enough data | 
| **Employee Scheduling** | Not enough data | 7.1 (149 reviews) | Not enough data | 
| **Accounting** | Not enough data | Feature Not Available | Not enough data | 
| **Reporting & Analytics** | Not enough data | 8.5 (164 reviews) | Not enough data | 
| **Loyalty Management** | Not enough data | 7.2 (150 reviews) | Not enough data | 

#### Meal Service

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Payment Gateway** | Not enough data | 8.2 (160 reviews) | Not enough data | 
| **Table Management** | Not enough data | 8.4 (153 reviews) | Not enough data | 
| **Check Adjustment** | Not enough data | 8.3 (158 reviews) | Not enough data | 
| **Kitchen Tickets** | Not enough data | 8.7 (160 reviews) | Not enough data | 
| **Takeout & Delivery** | Not enough data | 8.0 (155 reviews) | Not enough data | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Retail** | N/A | N/A |
| **SpotOn** | N/A | N/A |
| **Shopify POS** | N/A | N/A |

#### Platform Basics

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | Not enough data | 

#### Back Office

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Accounting** | Not enough data | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | Not enough data | 

#### Front of Office

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **POS** | Not enough data | Not enough data | Not enough data | 
| **Table Management** | Not enough data | Not enough data | Not enough data | 
| **Kitchen Ticketing** | Not enough data | Not enough data | Not enough data | 
| **Reservations** | Not enough data | Not enough data | Not enough data | 

#### Platform Data

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Dashboard** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Restaurant Management

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | Not enough data | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Retail** | N/A | N/A |
| **SpotOn** | N/A | N/A |
| **Shopify POS** | 8.4/10 | 28 |

#### Payment Processing

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Encryption** | Not enough data | Not enough data | 9.2 (21 reviews) | 
| **Credit Card Processing** | Not enough data | Not enough data | 9.2 (24 reviews) | 
| **Mobile Payments** | Not enough data | Not enough data | 8.9 (23 reviews) | 
| **Digital Wallet Integration** | Not enough data | Not enough data | 9.2 (22 reviews) | 

#### Administration

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Reporting & Analytics** | Not enough data | Not enough data | 9.0 (21 reviews) | 
| **E-commerce Integration** | Not enough data | Not enough data | 8.8 (21 reviews) | 
| **Processing Fees** | Not enough data | Not enough data | 8.2 (19 reviews) | 
| **POS Integration** | Not enough data | Not enough data | 8.2 (23 reviews) | 
| **Omnichannel** | Not enough data | Not enough data | 8.4 (23 reviews) | 
| **Levels 1 & 2** | Not enough data | Not enough data | 7.5 (21 reviews) | 
| **Level 3** | Not enough data | Not enough data | 8.0 (21 reviews) | 

#### Payment Options

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Multi-Currency** | Not enough data | Not enough data | 8.3 (21 reviews) | 
| **Online payment portal** | Not enough data | Not enough data | 7.8 (20 reviews) | 

#### Security

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **POS Verification** | Not enough data | Not enough data | 8.6 (23 reviews) | 

#### Platform

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Accounting integration** | Not enough data | Not enough data | 8.5 (20 reviews) | 
| **E-commerce Integration** | Not enough data | Not enough data | 8.5 (20 reviews) | 

### Retail Management Software

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Retail** | N/A | N/A |
| **SpotOn** | N/A | N/A |
| **Shopify POS** | 8.5/10 | 24 |

#### Payment

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 8.6 (18 reviews) | 
| **Loyalty Points** | Not enough data | Not enough data | 8.0 (18 reviews) | 
| **Digital Wallets** | Not enough data | Not enough data | 7.5 (18 reviews) | 
| **UPI Payment** | Not enough data | Not enough data | 8.3 (18 reviews) | 
| **Meal Voucher Redemption** | Not enough data | Not enough data | 7.7 (17 reviews) | 
| **Gift Voucher Redemption** | Not enough data | Not enough data | 8.3 (19 reviews) | 
| **Cash Payment** | Not enough data | Not enough data | 8.4 (19 reviews) | 
| **Installment Payment** | Not enough data | Not enough data | 8.2 (18 reviews) | 

#### Checkout

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Barcode Scanning** | Not enough data | Not enough data | 8.3 (18 reviews) | 
| **Bills/ e-Receipt** | Not enough data | Not enough data | 8.0 (17 reviews) | 
| **Integration** | Not enough data | Not enough data | 8.7 (15 reviews) | 
| **Order Booking** | Not enough data | Not enough data | 9.0 (15 reviews) | 
| **Return/Refund** | Not enough data | Not enough data | 7.7 (18 reviews) | 

#### Inventory Management

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Inventory Control** | Not enough data | Not enough data | 8.8 (17 reviews) | 
| **Low-stock Alerts** | Not enough data | Not enough data | 7.9 (16 reviews) | 
| **Product Categorization** | Not enough data | Not enough data | 7.9 (17 reviews) | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 8.2 (16 reviews) | 
| **Purchase Orders** | Not enough data | Not enough data | 8.8 (16 reviews) | 

#### Reporting and analytics

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Monitor Store KPIs** | Not enough data | Not enough data | 7.9 (18 reviews) | 
| **Real-time data** | Not enough data | Not enough data | 9.2 (16 reviews) | 
| **Exportable Reports** | Not enough data | Not enough data | 8.7 (15 reviews) | 
| **Remote Reporting** | Not enough data | Not enough data | 8.6 (17 reviews) | 

#### Customer Management

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Customer Sales History** | Not enough data | Not enough data | 8.8 (15 reviews) | 
| **Loyalty Management ** | Not enough data | Not enough data | 8.2 (16 reviews) | 
| **Customer Accounts** | Not enough data | Not enough data | 8.8 (16 reviews) | 

#### Team Management

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Employee Tracking** | Not enough data | Not enough data | 8.9 (16 reviews) | 
| **Quick Employee Training** | Not enough data | Not enough data | 9.1 (17 reviews) | 
| **Commission Tracking** | Not enough data | Not enough data | 8.6 (14 reviews) | 
| **Employee Accounts and Permission** | Not enough data | Not enough data | 9.0 (16 reviews) | 
| **Staff Scheduling** | Not enough data | Not enough data | 8.7 (15 reviews) | 

#### Help and support

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **24/7 Phone Support** | Not enough data | Not enough data | 8.2 (18 reviews) | 
| **Email and Chat Support** | Not enough data | Not enough data | 8.7 (17 reviews) | 
| **Account History** | Not enough data | Not enough data | 8.6 (16 reviews) | 
| **Webinars and Session** | Not enough data | Not enough data | 8.5 (14 reviews) | 
| **Customer Forum** | Not enough data | Not enough data | 8.7 (14 reviews) | 

#### Integration

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Accounting** | Not enough data | Not enough data | 8.5 (14 reviews) | 
| **E-commerce** | Not enough data | Not enough data | 9.1 (15 reviews) | 
| **Multi-store** | Not enough data | Not enough data | 8.6 (17 reviews) | 

### Retail Analytics

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Retail** | N/A | N/A |
| **SpotOn** | N/A | N/A |
| **Shopify POS** | 8.8/10 | 20 |

#### Data Management

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Consolidation
** | Not enough data | Not enough data | 8.9 (12 reviews) | 
| **Data types
** | Not enough data | Not enough data | 8.6 (13 reviews) | 
| **Correction** | Not enough data | Not enough data | 8.6 (13 reviews) | 
| **Cleansing** | Not enough data | Not enough data | 8.3 (13 reviews) | 
| **Validation
** | Not enough data | Not enough data | 8.8 (13 reviews) | 

#### Analytics

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **KPIs** | Not enough data | Not enough data | 8.7 (14 reviews) | 
| **Forecasting** | Not enough data | Not enough data | 9.0 (14 reviews) | 
| **Reports and Dashboards** | Not enough data | Not enough data | 9.0 (14 reviews) | 
| **Predictive analytics** | Not enough data | Not enough data | 8.7 (14 reviews) | 

#### Mobile

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Mobile dashboard** | Not enough data | Not enough data | 8.7 (15 reviews) | 
| **Mobile application** | Not enough data | Not enough data | 8.6 (16 reviews) | 

#### Platform Additional Functionality

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Cloud** | Not enough data | Not enough data | 8.7 (13 reviews) | 
| **On-Premise** | Not enough data | Not enough data | 8.8 (14 reviews) | 

#### Integration 

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Marketplace** | Not enough data | Not enough data | 8.7 (14 reviews) | 
| **Retail POS** | Not enough data | Not enough data | 8.9 (16 reviews) | 
| **Other software** | Not enough data | Not enough data | 8.6 (13 reviews) | 

#### Generative AI

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.6 (15 reviews) | 

#### Agentic AI - Retail Analytics

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.9 (6 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.4 (6 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.9 (6 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 9.4 (6 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Retail** | N/A | N/A |
| **SpotOn** | 8.5/10 | 6 |
| **Shopify POS** | N/A | N/A |

#### Consumer Intelligence

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Customer Feedback** | Not enough data | 8.3 (6 reviews) | Not enough data | 
| **Competitive Intelligence** | Not enough data | Feature Not Available | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 

#### Reporting

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Revenue Reporting** | Not enough data | 9.0 (5 reviews) | Not enough data | 
| **Corporate Reporting** | Not enough data | Feature Not Available | Not enough data | 
| **Dashboard** | Not enough data | 8.7 (5 reviews) | Not enough data | 

#### Media Monitoring

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Social Networks Monitoring** | Not enough data | Feature Not Available | Not enough data | 
| **Social Media Management** | Not enough data | Feature Not Available | Not enough data | 
| **Digital Media Monitoring** | Not enough data | 8.0 (5 reviews) | Not enough data | 

#### In-House Management

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | Not enough data | 
| **Team Workflow** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Retail** | N/A | N/A |
| **SpotOn** | N/A | N/A |
| **Shopify POS** | N/A | N/A |

#### Payments

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | Not enough data | 

#### Employee Management

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | Not enough data | 

#### Customer Management

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | Not enough data | 

#### Integrations

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | Not enough data | 

#### Analytics

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | Not enough data | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Retail** | N/A | N/A |
| **SpotOn** | N/A | N/A |
| **Shopify POS** | 8.3/10 | 16 |

#### Reporting

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Reports & Analytics** | Not enough data | Not enough data | 8.8 (12 reviews) | 
| **Data Transfer Tools** | Not enough data | Not enough data | 7.7 (11 reviews) | 

#### Omnichannel Features 

| Feature | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Retail Management** | Not enough data | Not enough data | 7.4 (14 reviews) | 
| **POS Integration** | Not enough data | Not enough data | 8.6 (13 reviews) | 
| **Social Media Integration** | Not enough data | Not enough data | 8.0 (11 reviews) | 
| **Customer Service Integration** | Not enough data | Not enough data | 7.8 (12 reviews) | 
| **Marketing Tools** | Not enough data | Not enough data | 8.9 (11 reviews) | 
| **E-commerce Integration** | Not enough data | Not enough data | 9.0 (12 reviews) | 
| **ERP Integration** | Not enough data | Not enough data | 8.1 (13 reviews) | 

---
## Categories
**Shared Categories (1):** [Retail POS Systems](https://www.g2.com/categories/retail-pos)


**Unique to SpotOn (3):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)

**Unique to Shopify POS (4):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [Payment Processing Software](https://www.g2.com/categories/payment-processing), [Retail Analytics Software](https://www.g2.com/categories/retail-analytics), [Retail Management Software](https://www.g2.com/categories/retail-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Lightspeed Retail | SpotOn | Shopify POS | 
|---|---|---|---|
| **Small-Business** | 82.9% | 61.7% | 79.0% | 
| **Mid-Market** | 13.2% | 36.5% | 16.0% | 
| **Enterprise** | 3.9% | 1.7% | 5.0% | 

### By Industry

#### Lightspeed Retail

- **Retail:** 48.6%
- **Apparel & Fashion:** 5.7%
- **Sporting Goods:** 4.6%
- **Consumer Goods:** 4.3%
- **Food & Beverages:** 3.6%
- **Consumer Services:** 2.1%
- **Furniture:** 1.8%
- **Arts and Crafts:** 1.8%
- **Internet:** 1.8%
- **Non-Profit Organization Management:** 1.8%
- **Other:** 23.9%

#### SpotOn

- **Restaurants:** 59.1%
- **Food & Beverages:** 20.0%
- **Hospitality:** 7.6%
- **Retail:** 4.9%
- **Higher Education:** 1.3%
- **Facilities Services:** 0.9%
- **Accounting:** 0.4%
- **Alternative Medicine:** 0.4%
- **Automotive:** 0.4%
- **Consumer Goods:** 0.4%
- **Other:** 4.4%

#### Shopify POS

- **Retail:** 26.5%
- **Apparel & Fashion:** 12.5%
- **Marketing and Advertising:** 6.0%
- **Computer Software:** 4.8%
- **Information Technology and Services:** 4.2%
- **Consumer Goods:** 4.2%
- **Cosmetics:** 3.0%
- **Food & Beverages:** 2.7%
- **Automotive:** 1.8%
- **Health, Wellness and Fitness:** 1.5%
- **Other:** 33.0%

---
## Alternatives

### Alternatives to Lightspeed Retail

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.9/5 stars (107 reviews)
- [QuickBooks Point of Sale](https://www.g2.com/products/quickbooks-point-of-sale/reviews) — 4.1/5 stars (104 reviews)
- [Retail Pro](https://www.g2.com/products/retail-pro/reviews) — 3.8/5 stars (33 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (369 reviews)
- [LS Retail](https://www.g2.com/products/ls-retail/reviews) — 4.4/5 stars (87 reviews)
- [Rain Retail](https://www.g2.com/products/rain-retail/reviews) — 4.3/5 stars (30 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Epos Now](https://www.g2.com/products/epos-now/reviews) — 4.0/5 stars (10 reviews)
- [KORONA POS](https://www.g2.com/products/korona-pos/reviews) — 4.7/5 stars (67 reviews)

### Alternatives to SpotOn

- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (369 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1259 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2096 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1995 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) — 4.6/5 stars (5513 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4043 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)

### Alternatives to Shopify POS

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (369 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.9/5 stars (107 reviews)
- [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) — 4.2/5 stars (449 reviews)
- [Triple Whale](https://www.g2.com/products/triple-whale/reviews) — 4.5/5 stars (481 reviews)
- [PayPal Payments](https://www.g2.com/products/paypal/reviews) — 4.4/5 stars (2743 reviews)
- [Amazon Pay for Business](https://www.g2.com/products/amazon-pay-for-business/reviews) — 4.5/5 stars (583 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1995 reviews)
- [Payoneer](https://www.g2.com/products/payoneer/reviews) — 3.2/5 stars (367 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)

---
## Top Discussions

### Lightspeed Retail

- Title: [What does the company Lightspeed do?](https://www.g2.com/discussions/what-does-the-company-lightspeed-do) — 5 comments
  > **Top comment:** "Point Of Sale Software"
- Title: [What are the key features of a POS system?](https://www.g2.com/discussions/lightspeed-retail-what-are-the-key-features-of-a-pos-system) — 1 comment
  > **Top comment:** "Lightspeed is very user friendly. The search tool is very handy. The option to show pictures of the items you are selling on the screen helps as a teaching..."

### SpotOn

- Title: [N/A](https://www.g2.com/discussions/appetize-faq) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "N/A"

### Shopify POS

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lightspeed-retail-vs-spoton-vs-shopify-shopify-pos)