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# Lightspeed Retail vs NCR Voyix Counterpoint Comparison - What are their main differences?

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Lightspeed RetailNCR Voyix Counterpoint[+ Add Product](#)

Reviews

**Lightspeed Retail** [

4/5(295)

](https://www.g2.com/products/lightspeed-retail/reviews#reviews)

**NCR Voyix Counterpoint** [

3.7/5(31)

](https://www.g2.com/products/ncr-counterpoint-pos/reviews#reviews)

Pricing

**Lightspeed Retail**
Free Trial

**Starting at $69.00** · Lean

**NCR Voyix Counterpoint**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Lightspeed Retail**
1 month

Based on 111 responses

**NCR Voyix Counterpoint**
Not enough reviews yet

Return on Investment

**Lightspeed Retail**
15 months

Based on 91 responses

**NCR Voyix Counterpoint**
Not enough reviews yet

Perceived Cost

**Lightspeed Retail**
$$$$$

**NCR Voyix Counterpoint**
$$$$$

Average Discount

**Lightspeed Retail**
11%

**NCR Voyix Counterpoint**
Not enough reviews yet

 ![Lightspeed Retail](https://images.g2crowd.com/uploads/product/hd_favicon/01445c38740431a615977d0cc80b1987/lightspeed-retail.svg "Lightspeed Retail")

 ![NCR Voyix Counterpoint](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_dc26757b2e05aeaf25d4c8115fd73ab7/ncr-counterpoint-pos.png "NCR Voyix Counterpoint")

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Pros & Cons

**Lightspeed Retail**
[
Customer Support (2)
](https://www.g2.com/products/lightspeed-retail/reviews?filters%5Bsentiment_snippet%5D=1140213&qs=pros-and-cons#reviews)[
Efficiency (2)
](https://www.g2.com/products/lightspeed-retail/reviews?filters%5Bsentiment_snippet%5D=2087738&qs=pros-and-cons#reviews)[
High Fees (3)
](https://www.g2.com/products/lightspeed-retail/reviews?filters%5Bsentiment_snippet%5D=1140096&qs=pros-and-cons#reviews)[
Poor Customer Support (3)
](https://www.g2.com/products/lightspeed-retail/reviews?filters%5Bsentiment_snippet%5D=1140072&qs=pros-and-cons#reviews)

**NCR Voyix Counterpoint**
[
Customization (1)
](https://www.g2.com/products/ncr-counterpoint-pos/reviews?filters%5Bsentiment_snippet%5D=2002571&qs=pros-and-cons#reviews)[
Updates (1)
](https://www.g2.com/products/ncr-counterpoint-pos/reviews?filters%5Bsentiment_snippet%5D=2002572&qs=pros-and-cons#reviews)[
Technical Issues (1)
](https://www.g2.com/products/ncr-counterpoint-pos/reviews?filters%5Bsentiment_snippet%5D=2002574&qs=pros-and-cons#reviews)

Screenshots

**Lightspeed Retail**
No screenshot available

**NCR Voyix Counterpoint**
No screenshot available

Ratings

Meets Requirements

**Lightspeed Retail**

8.2

8.2237

**NCR Voyix Counterpoint**

7.3

7.326

Ease of Use

**Lightspeed Retail**

8.5

8.5237

**NCR Voyix Counterpoint**

7.6

7.626

Ease of Setup

**Lightspeed Retail**

8.1

8.1139

**NCR Voyix Counterpoint**

4.4

4.49

Ease of Admin

**Lightspeed Retail**

8.4

8.4137

**NCR Voyix Counterpoint**

6.3

6.39

Quality of Support

**Lightspeed Retail**

7.9

7.9232

**NCR Voyix Counterpoint**

7.0

7.022

Has the product been a good partner in doing business?

**Lightspeed Retail**

8.0

8.0138

**NCR Voyix Counterpoint**

7.3

7.38

Product Direction (% positive)

**Lightspeed Retail**

7.5

7.5229

**NCR Voyix Counterpoint**

7.3

7.326

Features

Retail POS[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

8.6

123

Not enough data

POS

Credit Card Payments

8.9(won by default)

97

Not enough data

Barcode Scanning

9.1(won by default)

103

Not enough data

Hardware Integration

8.8(won by default)

100

Not enough data

Price Adjustments

8.7(won by default)

109

Not enough data

Receipts

9.1(won by default)

109

Not enough data

Electronic Payments

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Marketing

Loyalty Programs

8.0(won by default)

61

Not enough data

Email Marketing

7.4(won by default)

49

Not enough data

Administration

Inventory Management

9.1(won by default)

104

Not enough data

Employee Management

8.6(won by default)

79

Not enough data

Reporting

8.8(won by default)

107

Not enough data

E-commerce Integration

7.7(won by default)

70

Not enough data

Electronic Signature

Not enough data

Not enough data

Pricing Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Retail Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Cash Management

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Retail Inventory Management

Not enough data

Not enough data

Additional Functionality

Data Import/Export

Not enough data

Not enough data

Check Printing

Not enough data

Not enough data

Price Optimization

Not enough data

Not enough data

Online Store Builder

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

Shopping Cart

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Label Printing

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Restaurant POS

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

For iPad Devices

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Clock In/Out

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

For Retail

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Barcode Recognition

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

Retail POS

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Inventory Replenishment

Not enough data

Not enough data

Returns Tracking

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Touch Screen

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Retail Management Software[Hide 127 FeaturesShow 127 Features](javascript:void(0);)

Not enough data

Not enough data

Payment

Credit Card Payments

Not enough data

Not enough data

Loyalty Points

Not enough data

Not enough data

Digital Wallets

Not enough data

Not enough data

UPI Payment

Not enough data

Not enough data

Meal Voucher Redemption

Not enough data

Not enough data

Gift Voucher Redemption

Not enough data

Not enough data

Cash Payment

Not enough data

Not enough data

Installment Payment

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Checkout

Barcode Scanning

Not enough data

Not enough data

Bills/ e-Receipt

Not enough data

Not enough data

Integration

Not enough data

Not enough data

Order Booking

Not enough data

Not enough data

Return/Refund

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mail Order

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Inventory Management

Inventory Control

Not enough data

Not enough data

Low-stock Alerts

Not enough data

Not enough data

Product Categorization

Not enough data

Not enough data

Multilocation Inventory Tracking

Not enough data

Not enough data

Purchase Orders

Not enough data

Not enough data

Reporting and analytics

Monitor Store KPIs

Not enough data

Not enough data

Real-time data

Not enough data

Not enough data

Exportable Reports

Not enough data

Not enough data

Remote Reporting

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customer Management

Customer Sales History

Not enough data

Not enough data

Loyalty Management 

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Cash Flow Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Returns Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Lottery Management

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Fuel Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

Franchise Operations Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Sales Activity Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Supply Chain Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Marketing Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Royalty Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Retail Inventory Management

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Merchandise Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Team Management

Employee Tracking

Not enough data

Not enough data

Quick Employee Training

Not enough data

Not enough data

Commission Tracking

Not enough data

Not enough data

Employee Accounts and Permission

Not enough data

Not enough data

Staff Scheduling

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Job Scheduling

Not enough data

Not enough data

Help and support

24/7 Phone Support

Not enough data

Not enough data

Email and Chat Support

Not enough data

Not enough data

Account History

Not enough data

Not enough data

Webinars and Session

Not enough data

Not enough data

Customer Forum

Not enough data

Not enough data

Integration

Accounting

Not enough data

Not enough data

E-commerce

Not enough data

Not enough data

Multi-store

Not enough data

Not enough data

Online Store

Not enough data

Not enough data

Additional Functionality

Reporting & Statistics

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Barcode Recognition

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Order Processing

Not enough data

Not enough data

For Field Service

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Automatic Re-ordering

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

API

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Franchise Intranet

Not enough data

Not enough data

Construction Tracker

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Inventory Replenishment

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

For Retail

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

POS[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

Not enough data

Payments

Credit Card Payments

Not enough data

Not enough data

Partial Payments

Not enough data

Not enough data

Split Payments

Not enough data

Not enough data

Discounts

Not enough data

Not enough data

Voided/Refunded Payments

Not enough data

Not enough data

Store Credit Allocation

Not enough data

Not enough data

Tip Adjustments

Not enough data

Not enough data

Offline Payments

Not enough data

Not enough data

Multidevice Payment Acceptance

Not enough data

Not enough data

Next Day Deposits

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Employee Management

Employee Accounts

Not enough data

Not enough data

Permissions

Not enough data

Not enough data

Commission Tracking

Not enough data

Not enough data

Tab Allocation

Not enough data

Not enough data

Log/Shift Notes

Not enough data

Not enough data

Staff Scheduling

Not enough data

Not enough data

Floor Plans

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

Customer Management

Loyalty Membership

Not enough data

Not enough data

Customer Profiles

Not enough data

Not enough data

Credit Card Filing

Not enough data

Not enough data

Inventory Management

Track Inventory

Not enough data

Not enough data

Inventory Notifications

Not enough data

Not enough data

Product Organization

Not enough data

Not enough data

Multilocation Inventory Tracking

Not enough data

Not enough data

Integrations

Accounting Integrations

Not enough data

Not enough data

Inventory Management Integrations

Not enough data

Not enough data

E-Commerce Integrations

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Order Management

Not enough data

Not enough data

Stock Management

Not enough data

Not enough data

Analytics

Sales Tracking

Not enough data

Not enough data

Guest Counts

Not enough data

Not enough data

End of Day Reports

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Additional Functionality

AI Copilot

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Barcode Recognition

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

Restaurant POS

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Ordering Automation

Not enough data

Not enough data

API

Not enough data

Not enough data

Retail POS

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Lightspeed Retail](https://images.g2crowd.com/uploads/product/hd_favicon/01445c38740431a615977d0cc80b1987/lightspeed-retail.svg "Lightspeed Retail")](https://www.g2.com/products/lightspeed-retail/reviews)

Lightspeed Retail

Small-Business(50 or fewer emp.)

83.0%

Mid-Market(51-1000 emp.)

13.1%

Enterprise(\> 1000 emp.)

3.9%

[![NCR Voyix Counterpoint](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_dc26757b2e05aeaf25d4c8115fd73ab7/ncr-counterpoint-pos.png "NCR Voyix Counterpoint")](https://www.g2.com/products/ncr-counterpoint-pos/reviews)

NCR Voyix Counterpoint

Small-Business(50 or fewer emp.)

32.1%

Mid-Market(51-1000 emp.)

53.6%

Enterprise(\> 1000 emp.)

14.3%

Small-Business

(50 or fewer emp.)

83.0%

32.1%

Mid-Market

(51-1000 emp.)

13.1%

53.6%

Enterprise

(\> 1000 emp.)

3.9%

14.3%

Reviewers' Industry

[![Lightspeed Retail](https://images.g2crowd.com/uploads/product/hd_favicon/01445c38740431a615977d0cc80b1987/lightspeed-retail.svg "Lightspeed Retail")](https://www.g2.com/products/lightspeed-retail/reviews)
Lightspeed Retail

Retail

48.4%

Apparel & Fashion

5.7%

Sporting Goods

4.6%

Consumer Goods

4.3%

Food & Beverages

3.6%

Other

33.5%

[![NCR Voyix Counterpoint](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_dc26757b2e05aeaf25d4c8115fd73ab7/ncr-counterpoint-pos.png "NCR Voyix Counterpoint")](https://www.g2.com/products/ncr-counterpoint-pos/reviews)
NCR Voyix Counterpoint

Retail

39.3%

Restaurants

10.7%

Museums and Institutions

7.1%

Consumer Goods

7.1%

Telecommunications

3.6%

Other

32.1%

Alternatives

**Lightspeed Retail Alternatives**

 ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale")

[
Square Point of Sale
](/products/square-point-of-sale/reviews)

 ![Shopify POS](https://images.g2crowd.com/uploads/product/hd_favicon/82b95df2e9c6cb59fd5f8a0e6c72b620/shopify-shopify-pos.svg "Shopify POS")

[
Shopify POS
](/products/shopify-shopify-pos/reviews)

 ![Clover](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_909cbd977eb5a613e7cdaf08436ddf65/clover.png "Clover")

[
Clover
](/products/clover/reviews)

 ![QuickBooks Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/71d009c49da450abbd84972b0b6d0a03/quickbooks-point-of-sale.svg "QuickBooks Point of Sale")

[
QuickBooks Point of Sale
](/products/quickbooks-point-of-sale/reviews)

**NCR Voyix Counterpoint Alternatives**

 ![Shopify POS](https://images.g2crowd.com/uploads/product/hd_favicon/82b95df2e9c6cb59fd5f8a0e6c72b620/shopify-shopify-pos.svg "Shopify POS")

[
Shopify POS
](/products/shopify-shopify-pos/reviews)

 ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale")

[
Square Point of Sale
](/products/square-point-of-sale/reviews)

 ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast")

[
Toast
](/products/toast/reviews)

 ![Retail Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f0e2e9c13aea5bb4b30246b6eead98c8/retail-pro.png "Retail Pro")

[
Retail Pro
](/products/retail-pro/reviews)

## Lightspeed Retail vs NCR Voyix Counterpoint

When assessing the two solutions, reviewers found Lightspeed Retail easier to use, set up, and administer. Reviewers also preferred doing business with Lightspeed Retail overall.

- Reviewers felt that Lightspeed Retail meets the needs of their business better than NCR Voyix Counterpoint.
- When comparing quality of ongoing product support, reviewers felt that Lightspeed Retail is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Lightspeed Retail over NCR Voyix Counterpoint.