# Lightspeed Restaurant vs Restaurant365 Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Restaurant365 excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Lightspeed Restaurant. Users appreciate its ability to integrate various functions like accounting and operations into one platform, making it a robust choice for mid-market restaurants.
- **Users say** that Lightspeed Restaurant shines in ease of use and setup, with many highlighting its smart software that requires no exclusive hardware. This flexibility allows staff to easily adapt, and the dedicated account management adds a personal touch to customer support.
- **Reviewers mention** that Restaurant365 offers a comprehensive database that consolidates all information, which is crucial for effective reporting and decision-making. Users find this feature particularly beneficial for tracking business success through unique reports tailored to their needs.
- **According to verified reviews** , Lightspeed Restaurant is praised for its extensive feature set, which includes capabilities that other systems may lack. Users appreciate the proactive customer support, which they find essential for navigating the complexities of restaurant management.
- **G2 reviewers highlight** that while Restaurant365 has a strong focus on mid-market clients, Lightspeed Restaurant is more tailored for small businesses, making it a better fit for those just starting out. This segmentation allows Lightspeed to cater specifically to the needs of smaller operations.
- **Users report** that both platforms have their strengths in support quality, but Restaurant365 edges out slightly with a higher score. Users value the integration of vendor management and task management in Restaurant365, which enhances operational efficiency and simplifies daily tasks.




| | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 55 | 324 | 
| **Largest Market Segment** | Small-Business (84.6% of reviews) | Mid-Market (73.6% of reviews) | 
| **Entry Level Price** | Starting at $59.00 | No pricing available | 

---
## Top Pros & Cons

### Lightspeed Restaurant

Pros:
- Features (2 reviews)
- Ease of Use (1 reviews)

Cons:
- Poor Customer Support (2 reviews)
- Poor Support Access (2 reviews)

### Restaurant365

Pros:
- Ease of Use (36 reviews)
- Features (24 reviews)

Cons:
- Missing Features (10 reviews)
- Training Difficulty (10 reviews)

---
## Ratings Comparison
| Rating | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
  | **Meets Requirements** | 9.1 (39 reviews) | 8.7 (259 reviews) | 
  | **Ease of Use** | 9.2 (39 reviews) | 8.3 (277 reviews) | 
  | **Ease of Setup** | 8.5 (32 reviews) | 7.2 (223 reviews) | 
  | **Ease of Admin** | 8.9 (31 reviews) | 8.0 (163 reviews) | 
  | **Quality of Support** | 8.6 (39 reviews) | 8.8 (251 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (31 reviews) | 9.0 (162 reviews) | 
  | **Product Direction (% positive)** | 8.4 (37 reviews) | 9.3 (267 reviews) | 

---
## Pricing

### Lightspeed Restaurant

#### Entry-Level Pricing

Plan: The POS at the core of everything you do.

Price: Starting at $59.00

Description: The fastest, most reliable point of sale backed by industry-leading support experts from every service type.

Key Features:
- Contactless ordering
- Customizable menu
- Adjustable floor plan

[Learn more about Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews)

#### Free Trial

No

### Restaurant365

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Restaurant** | 8.2/10 | 28 |
| **Restaurant365** | N/A | N/A |

#### Administration

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Menu Building** | 9.3 (25 reviews) | Not enough data | 
| **Inventory Management** | 7.4 (16 reviews) | Not enough data | 
| **Employee Scheduling** | 6.0 (12 reviews) | Not enough data | 
| **Accounting** | 7.5 (16 reviews) | Not enough data | 
| **Reporting & Analytics** | 8.5 (25 reviews) | Not enough data | 
| **Loyalty Management** | 7.1 (12 reviews) | Not enough data | 
| **Retail Inventory Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Layaway Management** | Not enough data | Not enough data | 
| **Delivery Management** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 

#### Meal Service

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Payment Gateway** | 8.1 (20 reviews) | Not enough data | 
| **Table Management** | 9.4 (21 reviews) | Not enough data | 
| **Check Adjustment** | 8.9 (22 reviews) | Not enough data | 
| **Kitchen Tickets** | 9.1 (20 reviews) | Not enough data | 
| **Takeout & Delivery** | 9.1 (16 reviews) | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Sales Tax Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Returns Management** | Not enough data | Not enough data | 
| **eCommerce Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Sales Order Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Recipe Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Tips Management** | Not enough data | Not enough data | 
| **Bar Tab Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | 
| **Kitchen/Menu Management** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Stock Management** | Not enough data | Not enough data | 
| **Pricing Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Split Checks** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **For Bars/Clubs** | Not enough data | Not enough data | 
| **Clock In/Out** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Time Clock** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Product Catalog** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Customizable Categories** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Restaurant POS** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **For iPad Devices** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **For Retail** | Not enough data | Not enough data | 
| **Barcode Recognition** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Ordering Automation** | Not enough data | Not enough data | 
| **Retail POS** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **For Restaurants** | Not enough data | Not enough data | 
| **Order Entry** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Online Ordering** | Not enough data | Not enough data | 

### Restaurant Inventory Management

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Restaurant** | N/A | N/A |
| **Restaurant365** | 8.5/10 | 128 |

#### Administration

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Analytics** | Not enough data | 8.6 (119 reviews) | 
| **Order Tracking** | Not enough data | 8.2 (94 reviews) | 

#### Finances

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Food Costing** | Not enough data | 8.8 (119 reviews) | 
| **Invoice Tracking** | Not enough data | 9.0 (122 reviews) | 
| **Recipe Costing** | Not enough data | 8.6 (116 reviews) | 
| **Accounting** | Not enough data | 8.8 (121 reviews) | 

#### Inventory Management 

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Waste Tracking** | Not enough data | 8.5 (107 reviews) | 
| **Recipe Creation** | Not enough data | 8.3 (116 reviews) | 
| **Inventory Control** | Not enough data | 8.8 (121 reviews) | 
| **Online Ordering** | Not enough data | 7.7 (80 reviews) | 

#### Additional Functionality

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Nutrition & Allergen Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Recipe Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Kitchen/Menu Management** | Not enough data | Not enough data | 
| **Demand Forecasting** | Not enough data | Not enough data | 

### Restaurant Business Intelligence & Analytics

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Restaurant** | N/A | N/A |
| **Restaurant365** | 8.2/10 | 133 |

#### Administration

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Accounting** | Not enough data | 8.8 (132 reviews) | 
| **Marketing Tools** | Not enough data | Feature Not Available | 
| **Employee Management** | Not enough data | 7.5 (108 reviews) | 
| **Guest Profiles** | Not enough data | Feature Not Available | 

#### Analytics

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Reports & Analytics** | Not enough data | 8.4 (129 reviews) | 
| **Predictive Analytics** | Not enough data | Feature Not Available | 
| **Feedback Management** | Not enough data | Feature Not Available | 
| **Market Intelligence** | Not enough data | Feature Not Available | 

### Restaurant Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Restaurant** | N/A | N/A |
| **Restaurant365** | 8.6/10 | 65 |

#### Platform Basics

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Interoperability** | Not enough data | 8.6 (61 reviews) | 
| **Performance** | Not enough data | 8.8 (61 reviews) | 
| **Reporting** | Not enough data | 8.7 (62 reviews) | 

#### Platform Data

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Activity Dashboard** | Not enough data | 8.4 (62 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.4 (55 reviews) | 

#### Platform Additional Functionality

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Cloud** | Not enough data | 8.9 (58 reviews) | 
| **Mobility** | Not enough data | 8.6 (57 reviews) | 
| **Messaging** | Not enough data | 8.6 (49 reviews) | 

#### Agentic AI - Restaurant Scheduling

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **Lightspeed Restaurant** | 8.7/10 | 15 |
| **Restaurant365** | 8.0/10 | 177 |

#### Platform Basics

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Reporting** | 8.6 (12 reviews) | 8.4 (166 reviews) | 
| **Interoperability** | 8.8 (7 reviews) | 8.2 (151 reviews) | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Labor Cost Reporting** | Not enough data | Not enough data | 

#### Back Office

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Built-in Accounting** | 8.2 (12 reviews) | 8.8 (171 reviews) | 
| **Employee Management** | 7.0 (11 reviews) | 8.0 (135 reviews) | 
| **Real-Time Analytics** | 8.6 (12 reviews) | 8.5 (160 reviews) | 
| **Stock Management** | 7.5 (6 reviews) | 8.4 (162 reviews) | 
| **Order Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Front of Office

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Point of Sale (POS)** | 9.6 (14 reviews) | Feature Not Available | 
| **Table Management** | 9.5 (13 reviews) | Feature Not Available | 
| **Kitchen Ticketing** | 9.4 (13 reviews) | Feature Not Available | 
| **Reservations** | 9.3 (7 reviews) | Feature Not Available | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Kitchen/Menu Management** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Dashboard** | 8.8 (12 reviews) | 8.1 (152 reviews) | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Agentic AI - Restaurant Management

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (29 reviews) | 
| **Multi-step Planning** | Not enough data | 7.4 (28 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (30 reviews) | 
| **Adaptive Learning** | Not enough data | 7.7 (27 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (28 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (27 reviews) | 
| **Decision Making** | Not enough data | 7.7 (26 reviews) | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Time Clock** | Not enough data | Not enough data | 
| **Order Entry** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Online Ordering** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Delivery Tracking** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)

**Unique to Lightspeed Restaurant (1):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)

**Unique to Restaurant365 (3):** [Restaurant Business Intelligence & Analytics Software](https://www.g2.com/categories/restaurant-business-intelligence-analytics), [Restaurant Inventory Management Software](https://www.g2.com/categories/restaurant-inventory-management), [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling)


---
## Reviewer Demographics

### By Company Size

| Segment | Lightspeed Restaurant | Restaurant365 | 
|---|---|---|
| **Small-Business** | 84.6% | 15.0% | 
| **Mid-Market** | 11.5% | 73.6% | 
| **Enterprise** | 3.8% | 11.5% | 

### By Industry

#### Lightspeed Restaurant

- **Restaurants:** 43.1%
- **Food & Beverages:** 17.6%
- **Hospitality:** 13.7%
- **Retail:** 9.8%
- **Sports:** 2.0%
- **Marketing and Advertising:** 2.0%
- **Information Technology and Services:** 2.0%
- **Health, Wellness and Fitness:** 2.0%
- **Food Production:** 2.0%
- **Events Services:** 2.0%
- **Other:** 3.9%

#### Restaurant365

- **Restaurants:** 56.5%
- **Food & Beverages:** 16.9%
- **Accounting:** 15.3%
- **Hospitality:** 7.3%
- **Airlines/Aviation:** 1.0%
- **Human Resources:** 0.6%
- **Market Research:** 0.3%
- **Legal Services:** 0.3%
- **International Affairs:** 0.3%
- **Food Production:** 0.3%
- **Other:** 1.0%

---
## Alternatives

### Alternatives to Lightspeed Restaurant

- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (371 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1326 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (109 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (336 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1211 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (429 reviews)
- [Upserve](https://www.g2.com/products/upserve-2019-05-21/reviews) — 4.1/5 stars (90 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (245 reviews)

### Alternatives to Restaurant365

- [Crunchtime](https://www.g2.com/products/crunchtime/reviews) — 4.3/5 stars (52 reviews)
- [MarginEdge](https://www.g2.com/products/marginedge/reviews) — 4.6/5 stars (31 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1326 reviews)
- [Craftable](https://www.g2.com/products/craftable/reviews) — 4.5/5 stars (100 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (371 reviews)
- [MarketMan](https://www.g2.com/products/marketman/reviews) — 4.3/5 stars (52 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (336 reviews)
- [Restroworks Inventory Management](https://www.g2.com/products/restroworks-inventory-management/reviews) — 4.7/5 stars (1037 reviews)
- [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1211 reviews)

---
## Top Discussions

### Lightspeed Restaurant

- Title: [What are the key features of a POS system?](https://www.g2.com/discussions/lightspeed-restaurant-what-are-the-key-features-of-a-pos-system) — 1 comment
  > **Top comment:** "POS systems provide the capability of tracking sales and maintaining data that can then be used to generate customer bills, maintain customer and product..."

### Restaurant365

- Title: [What is Restaurant365 used for?](https://www.g2.com/discussions/what-is-restaurant365-used-for) — 1 comment
  > **Top comment:** "Restaurant365 is a software platform geared towards the restaurant and hospitality industry that provides accounting and inventory management tools. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lightspeed-restaurant-vs-restaurant365)