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Compare Lightico and Sumsub 
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At a Glance
Market Segments
Enterprise (60.6% of reviews)
Small-Business (54.8% of reviews)
Entry-Level Pricing
Custom
Free Trial
Lightico
Star Rating
(369)4.8 out of 5
Market Segments
Enterprise (60.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Custom
Learn more about LighticoSumsub
Star Rating
(108)4.6 out of 5
Market Segments
Small-Business (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lightico excels in its document signing capabilities, with a score of 9.6, making it a preferred choice for businesses that require efficient and secure signature workflows. In contrast, Sumsub, while offering solid features, does not match this level of performance in document signing.
- Reviewers mention that Lightico's ease of use is rated at 9.5, highlighting its intuitive interface and user-friendly setup process. Sumsub, with a score of 9.0, is still user-friendly but may require a bit more time for new users to navigate effectively.
- G2 users emphasize the superior quality of support provided by Lightico, scoring 9.4, which is often cited as a key factor in their satisfaction. Sumsub, with a score of 8.9, offers good support but may not be as responsive or comprehensive as Lightico's service.
- Reviewers say that Lightico's real-time monitoring feature, rated at 9.6, is a standout, providing businesses with immediate insights into their transactions. Sumsub's real-time monitoring, while effective, scores slightly lower at 9.3, indicating it may not be as robust in this area.
- Users on G2 highlight Lightico's strong performance in mobile signatures, scoring 9.4, which is crucial for businesses that operate on-the-go. Sumsub also offers mobile capabilities but does not receive the same level of praise, indicating a potential area for improvement.
- Reviewers mention that Lightico's integration capabilities, with a score of 9.5, allow for seamless connectivity with other platforms, enhancing its overall functionality. Sumsub, while offering integrations, scores slightly lower at 9.3, suggesting that users may experience some limitations in this aspect.
Pricing
Entry-Level Pricing
Lightico
Volume Based Pricing
Custom
Unlimited eSign 'envelopes' and unlimited agents. Pay for the number of sessions you use and send as many forms, eSignatures, collect documents, ID as you want in a 7 day period. Get a custom quote based on the number of sessions - regardless of documents/eSignatures.
- eSignature
- eForms
- Document Collection
Sumsub
Enterprise - Custom
Free Trial
Take advantage of everything Sumsub’s all-in-one verification platform can offer. Verify documents, business entities, and transactions; review corner cases quickly; and customize verification flows for maximum pass rates worldwide.
- Custom integration with the help of our solution architect
- Your personal customer success manager
- Single sign-on (SSO)
Free Trial
Lightico
Free Trial is available
Sumsub
Free Trial is available
Ratings
Meets Requirements
9.5
222
8.9
99
Ease of Use
9.5
220
9.1
98
Ease of Setup
9.1
36
8.8
68
Ease of Admin
9.1
34
9.0
48
Quality of Support
9.4
200
8.9
95
Has the product been a good partner in doing business?
9.5
37
9.1
48
Product Direction (% positive)
9.0
196
9.5
98
Features by Category
Signature Process
9.6
150
|
Verified
Not enough data
9.4
116
|
Verified
Not enough data
9.6
150
|
Verified
Not enough data
9.4
148
|
Verified
Not enough data
9.5
130
|
Verified
Not enough data
9.6
87
|
Verified
Not enough data
9.5
106
|
Verified
Not enough data
9.5
118
|
Verified
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.5
138
|
Verified
Not enough data
9.5
122
|
Verified
Not enough data
9.6
107
|
Verified
Not enough data
Platform
9.4
26
|
Verified
Not enough data
9.6
25
|
Verified
Not enough data
9.4
22
|
Verified
Not enough data
9.4
31
|
Verified
Not enough data
9.5
18
|
Verified
Not enough data
Detection
Not enough data
8.9
25
Not enough data
9.0
24
Not enough data
9.5
25
Not enough data
9.3
25
Analysis
Not enough data
9.4
28
Not enough data
9.5
27
Not enough data
8.8
26
Administration
Not enough data
9.2
26
Not enough data
8.9
24
Not enough data
9.3
24
Agentic AI - Fraud Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.1
30
Not enough data
8.9
34
Functionality
Not enough data
8.7
35
Not enough data
9.2
32
Not enough data
8.7
30
Not enough data
9.1
31
Integration
Not enough data
8.9
21
Not enough data
8.9
22
Not enough data
9.3
19
Not enough data
9.6
22
Administration
Not enough data
9.8
20
Not enough data
9.5
19
Not enough data
9.7
21
Functionalities
Not enough data
9.4
26
Not enough data
9.6
27
Not enough data
9.4
26
Not enough data
9.1
27
Not enough data
9.3
23
Not enough data
9.4
26
Generative AI
Not enough data
8.8
20
Fraud Detection
Not enough data
9.0
31
Not enough data
9.1
30
Not enough data
9.3
29
Not enough data
8.8
27
Not enough data
9.0
28
Compliance
Not enough data
9.2
30
Not enough data
9.4
30
Not enough data
9.4
30
Monitoring
Not enough data
9.2
30
Not enough data
9.1
29
Not enough data
9.1
29
Not enough data
9.1
29
Not enough data
9.0
29
Reporting
Not enough data
9.0
29
Not enough data
9.0
29
Not enough data
9.3
29
Generative AI - Anti Money Laundering
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Anti Money Laundering
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity Verification Functions - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk & Fraud Prevention - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Governance - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
9.2
11
Not enough data
9.7
11
Not enough data
9.5
11
Not enough data
9.5
11
Detection
Not enough data
9.7
12
Not enough data
9.3
12
Not enough data
9.4
12
Response
Not enough data
9.1
11
Not enough data
9.4
12
Not enough data
9.7
12
Not enough data
9.6
12
Categories
Categories
Shared Categories
Lightico and Sumsub are categorized as Identity Verification
Unique Categories
Lightico is categorized as Genesys AppFoundry Marketplace, E-Signature, and Salesforce AppExchange Apps
Sumsub is categorized as Biometric Authentication, Address Verification, Fraud Detection, E-commerce Fraud Protection, Anti-Money Laundering (AML), and Age Verification
Reviews
Reviewers' Company Size
Lightico
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sumsub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
52.2%
Financial Services
9.9%
Banking
5.0%
Automotive
5.0%
Insurance
4.7%
Other
23.3%
Financial Services
54.8%
Information Technology and Services
5.8%
Gambling & Casinos
5.8%
Banking
5.8%
Computer Software
4.8%
Other
23.1%
Alternatives
Discussions
How often will Lightico be updated with any fixes?
1 Comment
Official Response from Lightico
Hi Katie,
Thank you for your feedback. On this, there are a few solutions depending on how your account was deployed and I would like to suggest contacting...Read more
what is the best way to get around the cookies issue?
1 Comment
JL
Jack - Great question. In case of cookie issues, please have the customer 'enable' cookies in their browser. They can to this by entering their default...Read more
Is there any hope to expand to other comapnies with lightico?
1 Comment
JL
Thanks Kane for the question. YES. We currently work with more than 300 large enterprises to simplify their customer interactions. We help them streamline...Read more
Sumsub has no discussions with answers
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