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At a Glance
Market Segments
Enterprise (60.6% of reviews)
Small-Business (57.1% of reviews)
Entry-Level Pricing
Custom
No pricing available
Lightico
Star Rating
(369)4.8 out of 5
Market Segments
Enterprise (60.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Custom
Learn more about LighticoOndato
Star Rating
(105)4.8 out of 5
Market Segments
Small-Business (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about OndatoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lightico excels in its "Document Signing" feature, scoring 9.6, which reviewers mention provides a seamless experience for signing documents electronically. In contrast, Ondato, while still effective, does not have a specific score for this feature, indicating it may not be as robust in this area.
- Reviewers mention that Lightico's "Bulk Digital Signatures" feature, rated at 9.6, is particularly beneficial for enterprises needing to manage multiple signatures efficiently. Ondato, however, does not highlight a similar feature, which may limit its appeal for larger organizations.
- Users on G2 highlight that Ondato shines in "Quality of Support," with a score of 9.7, suggesting that users feel well-supported and valued. Lightico, while also strong at 9.4, may not provide the same level of customer service experience as reported by Ondato users.
- G2 users report that Lightico's "Ease of Setup" is rated at 9.1, which some reviewers find slightly less intuitive compared to Ondato's 9.6. This difference suggests that new users may find Ondato easier to implement and start using effectively.
- Reviewers mention that Lightico's "Integration APIs" score of 9.5 is a significant advantage for businesses looking to customize their workflows. Ondato's integration capabilities, while solid, do not receive the same level of acclaim, indicating a potential gap in flexibility for users needing extensive integrations.
- Users say that Lightico's "Regulatory Compliance" score of 9.8 is a strong selling point, especially for enterprises in heavily regulated industries. Ondato's compliance features, while rated at 9.4, may not meet the same stringent requirements as those highlighted by Lightico users.
Pricing
Entry-Level Pricing
Lightico
Volume Based Pricing
Custom
Unlimited eSign 'envelopes' and unlimited agents. Pay for the number of sessions you use and send as many forms, eSignatures, collect documents, ID as you want in a 7 day period. Get a custom quote based on the number of sessions - regardless of documents/eSignatures.
- eSignature
- eForms
- Document Collection
Ondato
No pricing availableFree Trial
Lightico
Free Trial is available
Ondato
Free Trial is available
Ratings
Meets Requirements
9.5
222
9.7
98
Ease of Use
9.5
220
9.7
98
Ease of Setup
9.1
36
9.9
72
Ease of Admin
9.1
34
9.3
22
Quality of Support
9.4
200
9.8
95
Has the product been a good partner in doing business?
9.5
37
9.8
22
Product Direction (% positive)
9.0
196
9.8
98
Features by Category
Signature Process
9.6
150
|
Verified
Not enough data
9.4
116
|
Verified
Not enough data
9.6
150
|
Verified
Not enough data
9.4
148
|
Verified
Not enough data
9.5
130
|
Verified
Not enough data
9.6
87
|
Verified
Not enough data
9.5
106
|
Verified
Not enough data
9.5
118
|
Verified
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.5
138
|
Verified
Not enough data
9.5
122
|
Verified
Not enough data
9.6
107
|
Verified
Not enough data
Platform
9.4
26
|
Verified
Not enough data
9.6
25
|
Verified
Not enough data
9.4
22
|
Verified
Not enough data
9.4
31
|
Verified
Not enough data
9.5
18
|
Verified
Not enough data
Integration
Not enough data
Feature Not Available
Not enough data
9.9
60
Not enough data
Feature Not Available
Not enough data
9.9
64
Administration
Not enough data
9.8
60
Not enough data
9.9
56
Not enough data
9.9
62
Functionalities
Not enough data
9.9
58
Not enough data
9.9
59
Not enough data
9.8
58
Not enough data
9.8
54
Not enough data
Feature Not Available
Not enough data
9.8
54
Generative AI
Not enough data
9.8
27
Fraud Detection
Not enough data
9.7
68
Not enough data
9.7
64
Not enough data
9.7
63
Not enough data
9.8
62
Not enough data
9.8
55
Compliance
Not enough data
9.6
59
Not enough data
9.7
58
Not enough data
9.8
55
Monitoring
Not enough data
9.5
53
Not enough data
9.5
51
Not enough data
9.6
49
Not enough data
9.5
48
Not enough data
9.5
46
Reporting
Not enough data
9.6
47
Not enough data
9.6
48
Not enough data
9.5
51
Generative AI - Anti Money Laundering
Not enough data
10.0
21
Not enough data
9.8
21
Agentic AI - Anti Money Laundering
Not enough data
9.8
8
Not enough data
10.0
7
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity Verification Functions - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk & Fraud Prevention - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Governance - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lightico and Ondato are categorized as Identity Verification
Unique Categories
Lightico is categorized as Genesys AppFoundry Marketplace, E-Signature, and Salesforce AppExchange Apps
Ondato is categorized as Biometric Authentication, Anti-Money Laundering (AML), and Age Verification
Reviews
Reviewers' Company Size
Lightico
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ondato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
52.2%
Financial Services
9.9%
Banking
5.0%
Automotive
5.0%
Insurance
4.7%
Other
23.3%
Financial Services
29.5%
Information Technology and Services
13.3%
Gambling & Casinos
5.7%
Computer Software
4.8%
Real Estate
2.9%
Other
43.8%
Alternatives
Discussions
what is the best way to get around the cookies issue?
1 Comment
JL
Jack - Great question. In case of cookie issues, please have the customer 'enable' cookies in their browser. They can to this by entering their default...Read more
Is there any hope to expand to other comapnies with lightico?
1 Comment
JL
Thanks Kane for the question. YES. We currently work with more than 300 large enterprises to simplify their customer interactions. We help them streamline...Read more
How often will Lightico be updated with any fixes?
1 Comment
Official Response from Lightico
Hi Katie,
Thank you for your feedback. On this, there are a few solutions depending on how your account was deployed and I would like to suggest contacting...Read more
Ondato has no discussions with answers
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