# Lightico vs Mitek Systems Comparison | | Lightico | Mitek Systems | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.5 out of 5 | | **Total Reviews** | 369 | 23 | | **Largest Market Segment** | Enterprise (60.6% of reviews) | Enterprise (59.1% of reviews) | | **Entry Level Price** | Custom | No pricing available | --- ## Top Pros & Cons ### Lightico **Not enough data** ### Mitek Systems Pros: - Ease of Use (8 reviews) - Useful (5 reviews) Cons: - Clunky Interface (2 reviews) - Complexity (2 reviews) --- ## Ratings Comparison | Rating | Lightico | Mitek Systems | |---|---|---| | **Meets Requirements** | 9.5 (222 reviews) | 8.5 (21 reviews) | | **Ease of Use** | 9.5 (220 reviews) | 8.8 (21 reviews) | | **Ease of Setup** | 9.1 (36 reviews) | 8.0 (16 reviews) | | **Ease of Admin** | 9.1 (34 reviews) | 7.9 (15 reviews) | | **Quality of Support** | 9.4 (200 reviews) | 9.4 (21 reviews) | | **Has the product been a good partner in doing business?** | 9.5 (37 reviews) | 9.3 (17 reviews) | | **Product Direction (% positive)** | 9.0 (196 reviews) | 8.9 (22 reviews) | --- ## Pricing ### Lightico #### Entry-Level Pricing Plan: Volume Based Pricing Price: Custom Description: Unlimited eSign 'envelopes' and unlimited agents. Pay for the number of sessions you use and send as many forms, eSignatures, collect documents, ID as you want in a 7 day period. Get a custom quote based on the number of sessions - regardless of documents/eSignatures. Key Features: - eSignature - eForms - Document Collection [Learn more about Lightico](https://www.g2.com/products/lightico/reviews) #### Free Trial Yes ### Mitek Systems #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### E-Signature | Product | Score | Reviews | |---|---|---| | **Lightico** | 9.5/10 | 185 | | **Mitek Systems** | N/A | N/A | #### Signature Process | Feature | Lightico | Mitek Systems | |---|---|---| | **Document Signing** | 9.6 (150 reviews) ✓ Verified | Not enough data | | **Reminders and Expirations** | 9.4 (116 reviews) ✓ Verified | Not enough data | | **Sign-In Process** | 9.6 (150 reviews) ✓ Verified | Not enough data | | **Mobile Signatures** | 9.4 (148 reviews) ✓ Verified | Not enough data | | **Signature Workflow** | 9.5 (130 reviews) ✓ Verified | Not enough data | | **Bulk Digital Signatures ** | 9.6 (87 reviews) ✓ Verified | Not enough data | | **Reporting** | 9.5 (106 reviews) ✓ Verified | Not enough data | | **Signature Document Creation** | 9.5 (118 reviews) ✓ Verified | Not enough data | #### Agentic AI - E-Signature | Feature | Lightico | Mitek Systems | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Security and Scalability | Feature | Lightico | Mitek Systems | |---|---|---| | **Regulatory Compliance** | 9.5 (138 reviews) ✓ Verified | Not enough data | | **Signature History and Audit** | 9.5 (122 reviews) ✓ Verified | Not enough data | | **Enterprise Scalability** | 9.6 (107 reviews) ✓ Verified | Not enough data | #### Platform | Feature | Lightico | Mitek Systems | |---|---|---| | **Custom Branding** | 9.4 (26 reviews) ✓ Verified | Not enough data | | **User, Role, and Access Management** | 9.6 (25 reviews) ✓ Verified | Not enough data | | **Internationalization** | 9.4 (22 reviews) ✓ Verified | Not enough data | | **Performance and Reliability** | 9.4 (31 reviews) ✓ Verified | Not enough data | | **Integration APIs** | 9.5 (18 reviews) ✓ Verified | Not enough data | ### Fraud Detection | Product | Score | Reviews | |---|---|---| | **Lightico** | N/A | N/A | | **Mitek Systems** | 8.1/10 | 10 | #### Detection | Feature | Lightico | Mitek Systems | |---|---|---| | **Payment Verification** | Not enough data | 6.0 (7 reviews) | | **Bot Mitigation** | Not enough data | Feature Not Available | | **Real-Time Monitoring** | Not enough data | 7.9 (8 reviews) | | **Alerts** | Not enough data | 8.7 (9 reviews) | #### Analysis | Feature | Lightico | Mitek Systems | |---|---|---| | **ID Analytics** | Not enough data | 8.9 (9 reviews) | | **Intelligence Reporting** | Not enough data | 8.1 (7 reviews) | | **Incident Reports** | Not enough data | 7.1 (7 reviews) | #### Administration | Feature | Lightico | Mitek Systems | |---|---|---| | **Fraud Markers** | Not enough data | 8.8 (8 reviews) | | **Transaction Scoring** | Not enough data | Feature Not Available | | **Blacklisting** | Not enough data | 8.3 (9 reviews) | #### Agentic AI - Fraud Detection | Feature | Lightico | Mitek Systems | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Mobile Banking | Product | Score | Reviews | |---|---|---| | **Lightico** | N/A | N/A | | **Mitek Systems** | N/A | N/A | #### Platform Additional Functionality | Feature | Lightico | Mitek Systems | |---|---|---| | **Mobility** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Payment** | Not enough data | Not enough data | | **Cloud** | Not enough data | Not enough data | #### Platform Interoperability | Feature | Lightico | Mitek Systems | |---|---|---| | **API** | Not enough data | Not enough data | | **Pre-Built Connectors** | Not enough data | Not enough data | #### Agentic AI - Mobile Banking | Feature | Lightico | Mitek Systems | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Biometric Authentication | Product | Score | Reviews | |---|---|---| | **Lightico** | N/A | N/A | | **Mitek Systems** | 8.2/10 | 9 | #### Integration | Feature | Lightico | Mitek Systems | |---|---|---| | **Uses Open Standards** | Not enough data | 7.9 (7 reviews) | | **Mobile SDK** | Not enough data | 7.3 (8 reviews) | | **Workforce Authentication** | Not enough data | 7.4 (7 reviews) | | **Customer Authentication** | Not enough data | 9.0 (8 reviews) | #### Administration | Feature | Lightico | Mitek Systems | |---|---|---| | **Encryption** | Not enough data | 8.8 (7 reviews) | | **Audit Trails** | Not enough data | 9.0 (7 reviews) | | **Regulatory Compliance** | Not enough data | 9.0 (8 reviews) | ### Passwordless Authentication | Product | Score | Reviews | |---|---|---| | **Lightico** | N/A | N/A | | **Mitek Systems** | N/A | N/A | #### Functionality | Feature | Lightico | Mitek Systems | |---|---|---| | **FIDO2-compliant** | Not enough data | Feature Not Available | | **Works with hardware security keys** | Not enough data | Not enough data | | **Multiple authentication methods** | Not enough data | Not enough data | | **Offline or no-phone solution** | Not enough data | Not enough data | ### Digital Customer Onboarding | Product | Score | Reviews | |---|---|---| | **Lightico** | N/A | N/A | | **Mitek Systems** | N/A | N/A | #### Process Automation | Feature | Lightico | Mitek Systems | |---|---|---| | **Onboarding Flow Management** | Not enough data | Not enough data | | **E-Signature** | Not enough data | Not enough data | | **Data Capture** | Not enough data | Not enough data | | **Auto-Capture** | Not enough data | Not enough data | #### Identity Verification | Feature | Lightico | Mitek Systems | |---|---|---| | **ID Scanning** | Not enough data | Not enough data | | **KYC** | Not enough data | Not enough data | | **Credit Check** | Not enough data | Not enough data | #### Agentic AI - Digital Customer Onboarding | Feature | Lightico | Mitek Systems | |---|---|---| | **Decision Making** | Not enough data | Not enough data | ### OCR | Product | Score | Reviews | |---|---|---| | **Lightico** | N/A | N/A | | **Mitek Systems** | N/A | N/A | #### Operating System | Feature | Lightico | Mitek Systems | |---|---|---| | **PC Operating System** | Not enough data | Not enough data | | **Mac Operating System** | Not enough data | Not enough data | | **Linux Operating System** | Not enough data | Not enough data | #### Document Processing | Feature | Lightico | Mitek Systems | |---|---|---| | **File Type** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Mobile Capability** | Not enough data | Not enough data | | **Intelligent Processing** | Not enough data | Not enough data | | **Image Enhancement** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Lightico | Mitek Systems | |---|---|---| | **Integration** | Not enough data | Not enough data | | **File Conversion** | Not enough data | Not enough data | | **Windows and Mac** | Not enough data | Not enough data | #### Agentic AI - OCR | Feature | Lightico | Mitek Systems | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Intelligent Document Processing (IDP) | Product | Score | Reviews | |---|---|---| | **Lightico** | N/A | N/A | | **Mitek Systems** | N/A | N/A | #### Data Capture | Feature | Lightico | Mitek Systems | |---|---|---| | **Multi-format Support** | Not enough data | Not enough data | | **OCR Capabilities** | Not enough data | Not enough data | #### Data Extraction | Feature | Lightico | Mitek Systems | |---|---|---| | **Entity Recognition** | Not enough data | Not enough data | | **Text Classification** | Not enough data | Not enough data | #### Data Validation | Feature | Lightico | Mitek Systems | |---|---|---| | **Accuracy Checking** | Not enough data | Not enough data | #### Workflow Automation | Feature | Lightico | Mitek Systems | |---|---|---| | **Batch Processing** | Not enough data | Not enough data | | **Process Integration** | Not enough data | Not enough data | #### Document Management | Feature | Lightico | Mitek Systems | |---|---|---| | **Search Functionality** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | #### Machine Learning | Feature | Lightico | Mitek Systems | |---|---|---| | **Custom Model Training** | Not enough data | Not enough data | #### Natural Language Processing | Feature | Lightico | Mitek Systems | |---|---|---| | **Sentiment Analysis** | Not enough data | Not enough data | #### Semantic Analysis | Feature | Lightico | Mitek Systems | |---|---|---| | **Contextual Understanding** | Not enough data | Not enough data | #### Data Integration | Feature | Lightico | Mitek Systems | |---|---|---| | **API Support** | Not enough data | Not enough data | #### Security | Feature | Lightico | Mitek Systems | |---|---|---| | **Compliance Standards** | Not enough data | Not enough data | | **Data Encryption** | Not enough data | Not enough data | ### Salesforce AppExchange Apps | Product | Score | Reviews | |---|---|---| | **Lightico** | N/A | N/A | | **Mitek Systems** | N/A | N/A | #### Agentic AI - Salesforce AppExchange Apps | Feature | Lightico | Mitek Systems | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Genesys AppFoundry Marketplace | Product | Score | Reviews | |---|---|---| | **Lightico** | N/A | N/A | | **Mitek Systems** | N/A | N/A | #### Agentic AI - Genesys AppFoundry Marketplace | Feature | Lightico | Mitek Systems | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Identity Verification | Product | Score | Reviews | |---|---|---| | **Lightico** | N/A | N/A | | **Mitek Systems** | N/A | N/A | #### Identity Verification Functions - Identity Verification | Feature | Lightico | Mitek Systems | |---|---|---| | **Multi-Method Verification** | Not enough data | Not enough data | | **AI Document Check** | Not enough data | Not enough data | | **Biometric Face Match** | Not enough data | Not enough data | | **Integration Options** | Not enough data | Not enough data | | **Workflow Orchestration** | Not enough data | Not enough data | #### Risk & Fraud Prevention - Identity Verification | Feature | Lightico | Mitek Systems | |---|---|---| | **Liveness Detection** | Not enough data | Not enough data | | **AI Risk Scoring** | Not enough data | Not enough data | | **Document Forensics** | Not enough data | Not enough data | #### Compliance & Governance - Identity Verification | Feature | Lightico | Mitek Systems | |---|---|---| | **Standards Compliance** | Not enough data | Not enough data | | **AML/PEP Screening** | Not enough data | Not enough data | | **Global Coverage** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Identity Verification Software](https://www.g2.com/categories/identity-verification) **Unique to Lightico (5):** [Intelligent Document Processing (IDP) Software](https://www.g2.com/categories/intelligent-document-processing-idp), [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace), [E-Signature Software](https://www.g2.com/categories/e-signature), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Salesforce CRM Document Generation Software](https://www.g2.com/categories/salesforce-crm-document-generation) **Unique to Mitek Systems (6):** [Digital Customer Onboarding Software](https://www.g2.com/categories/digital-customer-onboarding), [Biometric Authentication Software](https://www.g2.com/categories/biometric-authentication), [Fraud Detection Software](https://www.g2.com/categories/fraud-detection), [Mobile Banking Software](https://www.g2.com/categories/mobile-banking), [Passwordless Authentication Software](https://www.g2.com/categories/passwordless-authentication), [OCR Software](https://www.g2.com/categories/ocr) --- ## Reviewer Demographics ### By Company Size | Segment | Lightico | Mitek Systems | |---|---|---| | **Small-Business** | 13.4% | 13.6% | | **Mid-Market** | 26.1% | 27.3% | | **Enterprise** | 60.6% | 59.1% | ### By Industry #### Lightico - **Telecommunications:** 52.2% - **Financial Services:** 9.9% - **Automotive:** 5.0% - **Banking:** 5.0% - **Insurance:** 4.7% - **Retail:** 4.0% - **Consumer Services:** 3.1% - **Wholesale:** 2.8% - **Internet:** 2.2% - **Information Technology and Services:** 1.2% - **Other:** 9.9% #### Mitek Systems - **Financial Services:** 40.9% - **Banking:** 18.2% - **Leisure, Travel & Tourism:** 9.1% - **Consulting:** 4.5% - **Transportation/Trucking/Railroad:** 4.5% - **Legal Services:** 4.5% - **Insurance:** 4.5% - **Gambling & Casinos:** 4.5% - **Consumer Services:** 4.5% - **Automotive:** 4.5% --- ## Alternatives ### Alternatives to Lightico - [Docusign](https://www.g2.com/products/docusign/reviews) — 4.5/5 stars (2612 reviews) - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1069 reviews) - [Dropbox Sign (formerly HelloSign)](https://www.g2.com/products/dropbox-sign-formerly-hellosign/reviews) — 4.7/5 stars (2274 reviews) - [OneSpan Sign](https://www.g2.com/products/onespan-sign/reviews) — 4.7/5 stars (779 reviews) - [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) — 4.8/5 stars (2833 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3573 reviews) - [Formstack Sign](https://www.g2.com/products/formstack-sign/reviews) — 4.8/5 stars (416 reviews) - [SignNow](https://www.g2.com/products/signnow/reviews) — 4.6/5 stars (1763 reviews) - [GetAccept](https://www.g2.com/products/getaccept/reviews) — 4.6/5 stars (1249 reviews) - [Box Sign](https://www.g2.com/products/box-sign/reviews) — 4.6/5 stars (1583 reviews) ### Alternatives to Mitek Systems - [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2051 reviews) - [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) — 4.6/5 stars (1228 reviews) - [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1802 reviews) - [NordPass Business](https://www.g2.com/products/nordpass-business/reviews) — 4.5/5 stars (642 reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (518 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1247 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (911 reviews) - [TeamSupport](https://www.g2.com/products/teamsupport/reviews) — 4.4/5 stars (891 reviews) - [Sift](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) — 4.6/5 stars (610 reviews) - [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews) --- ## Top Discussions ### Lightico - Title: [How can i use this via an app on a PC software download?](https://www.g2.com/discussions/how-can-i-use-this-via-an-app-on-a-pc-software-download-a18a3282-75ac-472b-91b2-2843a6bffa36) — 1 comment, 1 upvote > **Top comment:** "It is easily available on the Company website. " - Title: [Is there any hope to expand to other comapnies with lightico?](https://www.g2.com/discussions/31793-is-there-any-hope-to-expand-to-other-comapnies-with-lightico) — 1 comment, 1 upvote > **Top comment:** "Thanks Kane for the question. YES. We currently work with more than 300 large enterprises to simplify their customer interactions. We help them streamline..." - Title: [what is the best way to get around the cookies issue?](https://www.g2.com/discussions/31741-what-is-the-best-way-to-get-around-the-cookies-issue) — 1 comment, 1 upvote > **Top comment:** "Jack - Great question. In case of cookie issues, please have the customer 'enable' cookies in their browser. They can to this by entering their default..." - Title: [How often will Lightico be updated with any fixes?](https://www.g2.com/discussions/27681-how-often-will-lightico-be-updated-with-any-fixes) — 1 comment *(includes official response)* > **Top comment:** "Hi Katie, Thank you for your feedback. On this, there are a few solutions depending on how your account was deployed and I would like to suggest contacting..." ### Mitek Systems No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lightico-vs-mitek-systems)