# Agentforce Health (formerly Salesforce Health Cloud) vs Lighthouse 360 Comparison

| | Agentforce Health (formerly Salesforce Health Cloud) | Lighthouse 360 | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 3.7 out of 5 | 
| **Total Reviews** | 36 | 18 | 
| **Largest Market Segment** | Enterprise (45.5% of reviews) | Small-Business (94.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Agentforce Health (formerly Salesforce Health Cloud)

Pros:
- Ease of Use (1 reviews)
- Features (1 reviews)

Cons:
- Complex Interface (1 reviews)
- Slow Loading (1 reviews)

### Lighthouse 360

Pros:
- Customer Support (1 reviews)
- Ease of Use (1 reviews)

Cons:
- Limited Templates (1 reviews)

---
## Ratings Comparison
| Rating | Agentforce Health (formerly Salesforce Health Cloud) | Lighthouse 360 | 
|---|---|---|
  | **Meets Requirements** | 7.9 (21 reviews) | 7.9 (13 reviews) | 
  | **Ease of Use** | 7.8 (23 reviews) | 7.4 (13 reviews) | 
  | **Ease of Setup** | 6.9 (8 reviews) | 7.9 (7 reviews) | 
  | **Ease of Admin** | 7.5 (8 reviews) | 8.1 (7 reviews) | 
  | **Quality of Support** | 7.9 (21 reviews) | 7.2 (12 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (9 reviews) | 7.4 (7 reviews) | 
  | **Product Direction (% positive)** | 8.0 (23 reviews) | 5.8 (11 reviews) | 

---
## Pricing

### Agentforce Health (formerly Salesforce Health Cloud)

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Lighthouse 360

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Interactive Patient Care Systems (IPC)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **Lighthouse 360** | N/A | N/A |

#### Interoperability

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Lighthouse 360 | 
|---|---|---|
| **Device Interfacing** | Not enough data | Not enough data | 
| **Care Communication** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 

#### Patient Management

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Lighthouse 360 | 
|---|---|---|
| **Patient Portal** | Not enough data | Not enough data | 
| **Assessment** | Not enough data | Not enough data | 
| **Telehealth** | Not enough data | Not enough data | 
| **Educational Content** | Not enough data | Not enough data | 

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | 9.2/10 | 7 |
| **Lighthouse 360** | N/A | N/A |

#### Information Flow

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Lighthouse 360 | 
|---|---|---|
| **Patient Case Management** | 9.2 (6 reviews) | Not enough data | 
| **Referrals Management** | 9.0 (5 reviews) | Not enough data | 
| **Records Management** | 9.7 (6 reviews) | Not enough data | 

#### Patient Experience

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Lighthouse 360 | 
|---|---|---|
| **Dashboards & Reporting** | 9.0 (5 reviews) | Not enough data | 
| **Team Management** | 9.0 (5 reviews) | Not enough data | 
| **Secure Communications** | 9.0 (5 reviews) | Not enough data | 
| **Patient Experience Management** | 9.7 (5 reviews) | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Health (formerly Salesforce Health Cloud)** | N/A | N/A |
| **Lighthouse 360** | N/A | N/A |

#### Patient-Centered Functions

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Lighthouse 360 | 
|---|---|---|
| **Online Presence Management** | Not enough data | Not enough data | 
| **Patient Feedback Management** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **Integration with Wearables** | Not enough data | Not enough data | 

#### Operations

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Lighthouse 360 | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Digital Intake Forms** | Not enough data | Not enough data | 
| **Engagement Measuring** | Not enough data | Not enough data | 
| **Patient Satisfaction Management** | Not enough data | Not enough data | 
| **EHR Integration** | Not enough data | Not enough data | 
| **IPC Systems Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Health (formerly Salesforce Health Cloud) | Lighthouse 360 | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 

---
## Categories
**Shared Categories (2):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm)

**Unique to Agentforce Health (formerly Salesforce Health Cloud) (1):** [Interactive Patient Care Systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc)



---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Health (formerly Salesforce Health Cloud) | Lighthouse 360 | 
|---|---|---|
| **Small-Business** | 21.2% | 94.4% | 
| **Mid-Market** | 33.3% | 5.6% | 
| **Enterprise** | 45.5% | 0% | 

### By Industry

#### Agentforce Health (formerly Salesforce Health Cloud)

- **Hospital & Health Care:** 63.6%
- **Information Technology and Services:** 9.1%
- **Health, Wellness and Fitness:** 9.1%
- **Computer Software:** 9.1%
- **Marketing and Advertising:** 3.0%
- **Facilities Services:** 3.0%
- **Electrical/Electronic Manufacturing:** 3.0%

#### Lighthouse 360

- **Health, Wellness and Fitness:** 44.4%
- **Medical Practice:** 22.2%
- **Hospital & Health Care:** 22.2%
- **Higher Education:** 5.6%
- **Cosmetics:** 5.6%

---
## Alternatives

### Alternatives to Agentforce Health (formerly Salesforce Health Cloud)

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [MyChart](https://www.g2.com/products/mychart/reviews) — 4.4/5 stars (39 reviews)
- [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4059 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (303 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)

### Alternatives to Lighthouse 360

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews)
- [RevenueWell](https://www.g2.com/products/revenuewell/reviews) — 4.7/5 stars (136 reviews)
- [Demandforce](https://www.g2.com/products/demandforce/reviews) — 3.4/5 stars (29 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4059 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews)
- [MaxAssist](https://www.g2.com/products/maxassist/reviews) — 4.7/5 stars (226 reviews)

---
## Top Discussions

### Agentforce Health (formerly Salesforce Health Cloud)

No discussions available for this product.

### Lighthouse 360

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-health-formerly-salesforce-health-cloud-vs-lighthouse-360)