Compare Agentforce Health (formerly Salesforce Health Cloud) and Lighthouse 360

At a Glance
Agentforce Health (formerly Salesforce Health Cloud)
Agentforce Health (formerly Salesforce Health Cloud)
Star Rating
(36)3.9 out of 5
Market Segments
Enterprise (45.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Agentforce Health (formerly Salesforce Health Cloud)
Lighthouse 360
Lighthouse 360
Star Rating
(18)3.7 out of 5
Market Segments
Small-Business (94.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Lighthouse 360

Agentforce Health (formerly Salesforce Health Cloud) vs Lighthouse 360

When assessing the two solutions, reviewers found Agentforce Health (formerly Salesforce Health Cloud) easier to use and do business with overall. However, reviewers preferred the ease of set up with Lighthouse 360, along with administration.

  • Agentforce Health (formerly Salesforce Health Cloud) and Lighthouse 360 both meet the requirements of our reviewers at a comparable rate.
  • When comparing quality of ongoing product support, reviewers felt that Agentforce Health (formerly Salesforce Health Cloud) is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Agentforce Health (formerly Salesforce Health Cloud) over Lighthouse 360.
Pricing
Entry-Level Pricing
Agentforce Health (formerly Salesforce Health Cloud)
No pricing available
Lighthouse 360
No pricing available
Free Trial
Agentforce Health (formerly Salesforce Health Cloud)
Free Trial is available
Lighthouse 360
No trial information available
Ratings
Meets Requirements
7.9
21
7.9
13
Ease of Use
7.8
23
7.4
13
Ease of Setup
6.9
8
7.9
7
Ease of Admin
7.5
8
8.1
7
Quality of Support
7.9
21
7.2
12
Has the product been a good partner in doing business?
8.9
9
7.4
7
Product Direction (% positive)
8.0
23
5.8
11
Features by Category
Interactive Patient Care Systems (IPC)Hide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Relationship Management (PRM)Hide 7 FeaturesShow 7 Features
9.2
7
Not enough data
Information Flow
9.2
6
Not enough data
9.0
5
Not enough data
9.7
6
Not enough data
Patient Experience
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Patient-Centered Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Agentforce Health (formerly Salesforce Health Cloud)
Agentforce Health (formerly Salesforce Health Cloud)
Lighthouse 360
Lighthouse 360
Agentforce Health (formerly Salesforce Health Cloud) and Lighthouse 360 are categorized as Patient Engagement and Patient Relationship Management (PRM)
Unique Categories
Agentforce Health (formerly Salesforce Health Cloud)
Agentforce Health (formerly Salesforce Health Cloud) is categorized as Interactive Patient Care Systems (IPC)
Lighthouse 360
Lighthouse 360 has no unique categories
Reviews
Reviewers' Company Size
Agentforce Health (formerly Salesforce Health Cloud)
Agentforce Health (formerly Salesforce Health Cloud)
Small-Business(50 or fewer emp.)
21.2%
Mid-Market(51-1000 emp.)
33.3%
Enterprise(> 1000 emp.)
45.5%
Lighthouse 360
Lighthouse 360
Small-Business(50 or fewer emp.)
94.4%
Mid-Market(51-1000 emp.)
5.6%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Agentforce Health (formerly Salesforce Health Cloud)
Agentforce Health (formerly Salesforce Health Cloud)
Hospital & Health Care
63.6%
Information Technology and Services
9.1%
Health, Wellness and Fitness
9.1%
Computer Software
9.1%
Marketing and Advertising
3.0%
Other
6.1%
Lighthouse 360
Lighthouse 360
Health, Wellness and Fitness
44.4%
Medical Practice
22.2%
Hospital & Health Care
22.2%
Higher Education
5.6%
Cosmetics
5.6%
Other
0.0%
Alternatives
Agentforce Health (formerly Salesforce Health Cloud)
Agentforce Health (formerly Salesforce Health Cloud) Alternatives
Weave
Weave
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MyChart
MyChart
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Phreesia
Phreesia
Add Phreesia
Birdeye
Birdeye
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Lighthouse 360
Lighthouse 360 Alternatives
Weave
Weave
Add Weave
Solutionreach
Solutionreach
Add Solutionreach
RevenueWell
RevenueWell
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Demandforce
Demandforce
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Discussions
Agentforce Health (formerly Salesforce Health Cloud)
Agentforce Health (formerly Salesforce Health Cloud) Discussions
Monty the Mongoose crying
Agentforce Health (formerly Salesforce Health Cloud) has no discussions with answers
Lighthouse 360
Lighthouse 360 Discussions
Monty the Mongoose crying
Lighthouse 360 has no discussions with answers