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At a Glance
Market Segments
Small-Business (41.7% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
No pricing available
$120 Per month
Lightbeam
Star Rating
(12)4.4 out of 5
Market Segments
Small-Business (41.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about LightbeamTwilio Segment
Star Rating
(562)4.5 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$120 Per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Segment excels in data unification with a score of 9.3, allowing for seamless integration of various data sources, while LightBeam.ai, although strong, scores slightly lower at 9.1. Reviewers mention that this feature is crucial for businesses looking to consolidate their data effectively.
- Reviewers mention that LightBeam.ai shines in ease of use, scoring 9.3 compared to Segment's 8.8. Users on G2 appreciate the intuitive interface and straightforward setup process, making it a preferred choice for small businesses with limited technical resources.
- G2 users highlight Segment's superior data mapping capabilities, particularly in automated data mapping, where it scores 8.7. Users say this feature significantly reduces manual effort and errors, a point where LightBeam.ai's performance is noted as less robust.
- Users report that Segment's quality of support is commendable with a score of 8.6, while LightBeam.ai slightly edges ahead at 8.9. Reviewers mention that timely and effective support can make a significant difference in user experience, especially during critical implementation phases.
- Reviewers mention that Segment's data subject access requests (DSAR) functionality is highly rated at 9.1, which is essential for compliance with data protection regulations. In contrast, LightBeam.ai's score of 8.4 indicates room for improvement in this area, as users seek more robust compliance features.
- Users on G2 highlight Segment's strong integrations with a score of 9.1, making it easier to connect with various ERP and CRM systems. LightBeam.ai, while offering integrations, scores lower at 8.8, leading some users to feel limited in their options for connecting with existing tools.
Pricing
Entry-Level Pricing
Lightbeam
No pricing availableTwilio Segment
Team
$120
Per month
- Base includes 10,000 MTU
- Unlimited Sources
- Unlimited Destinations
Free Trial
Lightbeam
Free Trial is available
Twilio Segment
Free Trial is available
Ratings
Meets Requirements
9.1
9
8.9
427
Ease of Use
9.3
9
8.7
429
Ease of Setup
Not enough data
8.5
245
Ease of Admin
Not enough data
8.9
237
Quality of Support
8.9
9
8.6
367
Has the product been a good partner in doing business?
Not enough data
8.8
225
Product Direction (% positive)
8.7
9
8.3
387
Features by Category
Administration
Not enough data
8.6
86
Not enough data
8.2
68
Not enough data
8.7
77
Not enough data
8.0
85
Management
Not enough data
8.2
43
Not enough data
8.5
52
Not enough data
8.6
49
Not enough data
8.1
48
Not enough data
8.6
46
Compliance
Not enough data
8.9
96
Not enough data
8.7
80
Not enough data
8.8
85
Not enough data
8.7
83
Security
Not enough data
9.0
56
Not enough data
8.4
54
Not enough data
8.9
50
Data Quality
Not enough data
8.7
99
Not enough data
9.1
98
Not enough data
9.3
98
Maintainence
Not enough data
9.0
53
Not enough data
8.7
46
Generative AI
Not enough data
7.1
7
Not enough data
7.4
7
Agentic AI - Data Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Protection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Usability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.5
142
|
Verified
Not enough data
8.7
147
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
138
|
Verified
Intelligence
Not enough data
8.0
123
|
Verified
Not enough data
6.9
85
|
Verified
Not enough data
Feature Not Available
Functionality
Not enough data
9.1
27
Not enough data
8.4
18
Not enough data
8.8
26
Not enough data
9.0
24
Not enough data
8.7
25
Not enough data
9.1
25
Not enough data
9.0
26
Not enough data
8.7
25
Not enough data
8.6
24
Not enough data
8.7
29
Not enough data
9.0
27
Not enough data
9.0
28
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.0
21
Not enough data
8.7
21
Not enough data
9.1
24
Not enough data
8.3
21
Not enough data
8.5
18
Not enough data
8.6
23
Not enough data
8.7
20
Not enough data
8.3
15
Not enough data
8.7
18
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sensitive Data Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
8.9
47
Not enough data
8.1
39
Management
Not enough data
8.0
46
Not enough data
8.6
43
Integration Options
Not enough data
8.4
23
Not enough data
8.4
23
Not enough data
8.8
39
Not enough data
8.5
20
Data Management
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
6.7
7
Not enough data
8.1
6
Not enough data
6.9
6
Functionality
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
8.7
5
Not enough data
7.8
6
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
6.9
6
Security
Not enough data
8.3
5
Not enough data
7.7
5
Generative AI
Not enough data
Not enough data
AI Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Lifecycle Management
Not enough data
Not enough data
Access Control and Security
Not enough data
Not enough data
Collaboration and Communication
Not enough data
Not enough data
Agentic AI - AI Governance Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.4
18
Not enough data
8.6
13
Not enough data
8.6
11
Not enough data
8.8
12
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lightbeam and Twilio Segment are categorized as Consent Management Platform (CMP), Data Subject Access Request (DSAR), and Data Privacy Management
Unique Categories
Lightbeam is categorized as Sensitive Data Discovery, Cookie Tracking, Data Breach Notification, Privacy Impact Assessment (PIA), Data-Centric Security, and AI Governance Tools
Twilio Segment is categorized as Data Governance, Customer Data Platform (CDP), E-Commerce Data Integration, and Reverse ETL
Reviews
Reviewers' Company Size
Lightbeam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio Segment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
25.0%
Computer Software
25.0%
Real Estate
8.3%
Marketing and Advertising
8.3%
Leisure, Travel & Tourism
8.3%
Other
25.0%
Computer Software
21.8%
Information Technology and Services
12.9%
Financial Services
8.9%
Internet
7.3%
Marketing and Advertising
5.3%
Other
43.9%
Alternatives
Discussions
Lightbeam has no discussions with answers
What is the best way to do QA of tracking implementation?
1 Comment
CR
My experience tells me that I always need to do end-to-end testing, just relying on that whenever an event ends up in segment, it will also end up in the...Read more
I used segment in different organizations as I was the one suggesting it, but then
1 Comment
AB
There is if you become a referral partner, but is an involved process with approval....Read more
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