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# Lifesize CxEngage vs Talkdesk Comparison - What are their main differences?

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Lifesize CxEngageTalkdesk[+ Add Product](#)

Pricing

**Lifesize CxEngage**
 **$65** per named agent per month · ESSENTIAL

**Talkdesk**
 **Free** 25 Licenses Free to Start · Talkdesk Express™ | United States & Canada Small Business Exclusive

**Pricing Insights**
from reviews

Time to Implement

**Lifesize CxEngage**
Not enough reviews yet

**Talkdesk**
2 months

Based on 71 responses

Return on Investment

**Lifesize CxEngage**
Not enough reviews yet

**Talkdesk**
16 months

Based on 58 responses

Perceived Cost

**Lifesize CxEngage**
Not enough reviews yet

**Talkdesk**
$$$$$

Average Discount

**Lifesize CxEngage**
Not enough reviews yet

**Talkdesk**
13%

 ![Lifesize CxEngage](https://images.g2crowd.com/uploads/product/hd_favicon/254f9ae85ea6f5cea8cfd38693ed52b4/lifesize-cxengage.svg "Lifesize CxEngage")

 ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk")

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**Pros & Cons**
from reviews

**Lifesize CxEngage**
Not enough data

**Talkdesk**
[
Ease of Use (188)
](https://www.g2.com/products/talkdesk/reviews?filters%5Bsentiment_snippet%5D=1495952&qs=pros-and-cons#reviews)[
Efficiency (113)
](https://www.g2.com/products/talkdesk/reviews?filters%5Bsentiment_snippet%5D=1494975&qs=pros-and-cons#reviews)[
Call Issues (66)
](https://www.g2.com/products/talkdesk/reviews?filters%5Bsentiment_snippet%5D=1496291&qs=pros-and-cons#reviews)[
Technical Issues (42)
](https://www.g2.com/products/talkdesk/reviews?filters%5Bsentiment_snippet%5D=1497434&qs=pros-and-cons#reviews)

Integrations

**Lifesize CxEngage**
Not enough data

**Talkdesk**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff47c687f709c1066319182e9ab0b3b5/apple-ios.png "Product Avatar Image")

iOS

](https://www.g2.com/products/apple-ios/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-active-directory-domain-services.jpg "Product Avatar Image")

Azure Active Directory...

](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-logic-apps.jpg "Product Avatar Image")

Azure Logic Apps

](https://www.g2.com/products/azure-logic-apps/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5cdc7578c5863d7282f633ee8d335149/bmc-software-bmc-helix-itsm.png "Product Avatar Image")

BMC Helix ITSM

](https://www.g2.com/products/bmc-software-bmc-helix-itsm/reviews)[
View all
](https://www.g2.com/products/talkdesk/integrations)

Screenshots

**Lifesize CxEngage**
 ![Lifesize CxEngage screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/62321/expirable-direct-uploads_2F272dd68b-8001-4064-9ff2-3d5f75a2f4a5_2F_skylight-screenshot.png)

**Talkdesk**
 ![Talkdesk screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1966947/Retail-experience.png)

**Ratings**
from reviews

Meets Requirements

**Lifesize CxEngage**

8.1

8.16

**Talkdesk**

8.9

8.92,111

Ease of Use

**Lifesize CxEngage**

7.5

7.56

**Talkdesk**

9.1

9.12,121

Ease of Setup

**Lifesize CxEngage**
Not enough data

**Talkdesk**

8.8

8.81,136

Ease of Admin

**Lifesize CxEngage**
Not enough data

**Talkdesk**

8.9

8.9966

Quality of Support

**Lifesize CxEngage**

6.0

6.05

**Talkdesk**

8.8

8.81,880

Has the product been a good partner in doing business?

**Lifesize CxEngage**
Not enough data

**Talkdesk**

8.9

8.9948

Product Direction (% positive)

**Lifesize CxEngage**

2.2

2.26

**Talkdesk**

8.7

8.72,004

**Features**
ratings from reviews

Contact Center

8.1

7

8.7

1,277

AI Customer Support Agents

Not enough data

7.9

66

Contact Center Knowledge Base

Not enough data

9.1

217

Conversation Intelligence

Not enough data

9.6

31

Customer Service Automation

Not enough data

8.1

74

Auto Dialer

Not enough data

8.7

405

Call Center Infrastructure (CCI)

Not enough data

8.7

246

Speech Analytics

Not enough data

8.6

17

Contact Center Quality Assurance

Not enough data

9.0

444

ServiceNow Store Apps

Not enough data

9.6

73

Contact Center Workforce

Not enough data

9.0

295

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
14.3%

Mid-Market(51-1000 emp.)
71.4%

Enterprise(\> 1000 emp.)
14.3%

Small-Business(50 or fewer emp.)
14.3%

Mid-Market(51-1000 emp.)
71.4%

Enterprise(\> 1000 emp.)
14.3%

Small-Business(50 or fewer emp.)
19.9%

Mid-Market(51-1000 emp.)
60.2%

Enterprise(\> 1000 emp.)
19.9%

Small-Business(50 or fewer emp.)
19.9%

Mid-Market(51-1000 emp.)
60.2%

Enterprise(\> 1000 emp.)
19.9%

**Reviewers' Industry**

[![Lifesize CxEngage](https://images.g2crowd.com/uploads/product/hd_favicon/254f9ae85ea6f5cea8cfd38693ed52b4/lifesize-cxengage.svg "Lifesize CxEngage")](https://www.g2.com/products/lifesize-cxengage/reviews)
Lifesize CxEngage

Internet
25.0%

Telecommunications
12.5%

Information Technology and Services
12.5%

Furniture
12.5%

Consumer Services
12.5%

Other
25.0%

[![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk")](https://www.g2.com/products/talkdesk/reviews)
Talkdesk

Consumer Services
10.9%

Computer Software
8.1%

Information Technology and Services
6.4%

Telecommunications
5.6%

Education Management
5.2%

Other
63.7%

Alternatives

**Lifesize CxEngage Alternatives**

 ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform")

[
Five9 Intelligent Cloud...
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 ![NICE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg "NICE CXone")

[
NiCE CXone
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[
Genesys Cloud CX
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 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

[
Aircall
](/products/aircall/reviews)

**Talkdesk Alternatives**

 ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform")

[
Five9 Intelligent Cloud...
](/products/five9-intelligent-cloud-contact-center-platform/reviews)

 ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")

[
JustCall
](/products/saas-labs-justcall/reviews)

 ![NICE CXone](https://images.g2crowd.com/uploads/product/hd_favicon/7bd619f3d579628eacc5bbf828c6f8f3/nice-cxone.svg "NICE CXone")

[
NiCE CXone
](/products/nice-cxone/reviews)

 ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX")

[
Genesys Cloud CX
](/products/genesys-cloud-cx/reviews)