G2 reviewers report that Relativity excels in user satisfaction, boasting a significantly higher overall score compared to LexisNexis Concordance. Users appreciate its fast and easy-to-use GUI, which enhances their ability to conduct efficient searches and reviews.
According to verified reviews, Relativity's implementation process is praised for its intuitive onboarding, allowing users to quickly adapt to the software. In contrast, LexisNexis Concordance, while noted for its ease of navigation, has fewer recent reviews, which may indicate less current user engagement.
Users say that Relativity's organizational features, such as folder structuring, tagging, and saved searches, significantly streamline document management. This capability is highlighted as a major advantage over LexisNexis Concordance, which, while having a useful database, does not offer the same level of organizational tools.
Reviewers mention that Relativity's analytics capabilities are a standout feature, helping users reduce review times through effective document culling. In comparison, LexisNexis Concordance is recognized for its top-notch customer service, but it lacks the advanced analytics that many users find essential.
G2 reviewers highlight that Relativity's quality of support is consistently rated highly, with users feeling well-supported throughout their experience. While LexisNexis Concordance also receives positive feedback for customer service, it does not match the overall satisfaction levels reported for Relativity.
According to recent user feedback, Relativity's ability to handle collections, reviews, and productions of data efficiently is a key reason for its popularity. Users find it invaluable for its email threading feature, which helps in reducing review times, a functionality that LexisNexis Concordance does not emphasize as strongly.
Pricing
Entry-Level Pricing
LexisNexis Concordance
No pricing available
Relativity
No pricing available
Free Trial
LexisNexis Concordance
No trial information available
Relativity
No trial information available
Ratings
Meets Requirements
6.8
13
8.7
476
Ease of Use
6.3
14
8.3
488
Ease of Setup
Not enough data
7.8
352
Ease of Admin
Not enough data
7.9
359
Quality of Support
8.1
9
8.3
463
Has the product been a good partner in doing business?
What is the best way to use Relativity for general project management / task assignment?
3 Comments
ST
Because of Relativity’s strong platform capabilities, many organizations implement project management and task assignment workflows alongside legal and...Read more
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