G2 reviewers report that Smokeball excels in overall user satisfaction, boasting a significantly higher score compared to Lexis® for Microsoft® Office. Users appreciate its efficiency and intuitive design, with one reviewer noting that it "streamlines tasks that used to take a lot of time."
Users say that Smokeball's user-friendly interface makes it easy to navigate, which is a common theme in recent feedback. In contrast, while Lexis® for Microsoft® Office is also described as easy to use, it lacks the same level of praise for its overall usability, with reviewers highlighting that it is primarily beneficial for specific tasks like case citation checks.
Reviewers mention that Smokeball's implementation process is quick and efficient, making it a strong choice for small businesses looking to adopt new software. In comparison, Lexis® for Microsoft® Office has not received recent reviews, which may indicate a slower adoption or implementation experience among users.
According to verified reviews, Smokeball offers superior support quality, with users rating it highly for responsiveness and helpfulness. This is a stark contrast to Lexis® for Microsoft® Office, where users have expressed concerns about the quality of support, noting it as an area needing improvement.
Users highlight that Smokeball's document automation features significantly enhance productivity, allowing for efficient management of files and documents. Lexis® for Microsoft® Office, while useful for legal research, does not provide the same level of automation, which may limit its effectiveness in day-to-day operations.
Reviewers note that Smokeball's cloud capabilities and file-sharing features are robust, facilitating collaboration among team members. In contrast, Lexis® for Microsoft® Office has received lower ratings in these areas, indicating potential challenges for users who prioritize seamless collaboration and document sharing.
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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