Compare Level AI and Scratchpad 
At a Glance
Market Segments
Mid-Market (59.3% of reviews)
Mid-Market (57.6% of reviews)
Entry-Level Pricing
No pricing available
$0.00 Per Month
Level AI
Star Rating
(201)4.7 out of 5
Market Segments
Mid-Market (59.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Level AIScratchpad
Star Rating
(1,494)4.8 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plansLevel AI vs Scratchpad
When assessing the two solutions, reviewers found Scratchpad easier to use and set up. Reviewers also felt that Scratchpad was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that Scratchpad meets the needs of their business better than Level AI.
- When comparing quality of ongoing product support, reviewers felt that Scratchpad is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Level AI over Scratchpad.
Pricing
Entry-Level Pricing
Level AI
No pricing availableFree Trial
Level AI
No trial information availableScratchpad
Free Trial is available
Ratings
Meets Requirements
8.8
179
9.2
976
Ease of Use
8.9
186
9.6
987
Ease of Setup
8.9
159
9.4
115
Ease of Admin
9.0
48
9.0
76
Quality of Support
9.0
168
9.7
897
Has the product been a good partner in doing business?
9.0
45
9.6
76
Product Direction (% positive)
9.5
177
9.3
823
Features by Category
Lead Facilitation
Not enough data
7.7
53
Not enough data
8.8
61
Not enough data
8.8
72
Not enough data
8.3
61
Organization
Not enough data
9.6
168
Not enough data
9.7
162
Not enough data
9.1
124
Performance Analysis
Not enough data
8.3
68
Not enough data
8.6
81
Sales Analysis
Not enough data
8.6
75
Not enough data
9.5
111
Generative AI
Not enough data
6.6
17
Not enough data
6.2
17
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.9
182
Not enough data
6.4
116
Not enough data
5.0
100
Not enough data
6.4
85
Not enough data
9.5
195
Not enough data
7.6
130
Not enough data
8.6
148
Repeatability and Reportability
Not enough data
7.9
143
Not enough data
9.0
171
Not enough data
8.8
155
Not enough data
7.2
118
Not enough data
5.6
96
AI and Automation
Not enough data
7.8
129
Not enough data
7.0
110
Not enough data
6.1
95
Not enough data
5.5
94
Not enough data
5.5
95
Generative AI
Not enough data
5.4
74
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.0
42
4.3
5
8.8
40
4.7
6
8.7
39
3.3
6
8.6
40
3.9
6
Artificial Intelligence - Conversation Intelligence
8.9
41
3.3
6
8.5
41
6.0
5
Not enough data
Not enough data
Generative AI
8.5
39
Not enough data
Agentic AI - Conversation Intelligence
8.2
13
Not enough data
8.3
13
Not enough data
8.6
13
Not enough data
8.5
13
Not enough data
8.5
13
Not enough data
8.2
13
Not enough data
8.5
13
Not enough data
Quality Assurance
9.2
124
Not enough data
9.0
124
Not enough data
8.8
123
Not enough data
Engagement
8.9
123
Not enough data
8.9
122
Not enough data
8.6
120
Not enough data
Performance
8.6
119
Not enough data
9.0
120
Not enough data
Generative AI
8.7
85
Not enough data
8.7
85
Not enough data
Algorithm
9.2
6
Not enough data
9.7
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
System
8.6
6
Not enough data
8.6
6
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
7.3
5
Not enough data
Data Ingestion
7.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Presentation
8.7
5
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.7
18
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
Feature Not Available
Not enough data
7.0
131
Personalization
Not enough data
Feature Not Available
Not enough data
8.9
262
Not enough data
9.1
264
Not enough data
8.0
167
Administrative
Not enough data
9.4
282
Not enough data
8.2
149
Not enough data
7.9
145
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.3
42
Not enough data
8.0
42
Not enough data
7.4
38
Not enough data
9.1
46
Not enough data
9.2
40
Predictive Analytics
Not enough data
7.1
39
Not enough data
8.5
39
Not enough data
8.1
38
Not enough data
8.6
43
Sales Management
Not enough data
9.3
46
Not enough data
7.1
40
Not enough data
8.4
41
Not enough data
8.6
43
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.2
18
9.2
6
8.9
18
7.9
7
8.5
16
8.1
6
7.8
17
Not enough data
Feedback
8.7
17
8.3
5
8.9
18
6.3
5
8.9
17
8.3
5
9.3
16
6.0
5
8.4
16
10.0
7
8.8
15
8.3
5
9.1
16
7.5
6
Generative AI
8.7
17
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
50
Not enough data
8.6
50
Not enough data
8.8
50
Not enough data
8.7
50
Not enough data
8.3
49
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.0
49
Not enough data
8.8
50
Not enough data
8.5
48
Not enough data
9.0
52
Not enough data
Automation
8.9
51
Not enough data
8.8
51
Not enough data
8.6
50
Not enough data
Autonomy
8.7
50
Not enough data
8.9
50
Not enough data
8.8
50
Not enough data
8.7
50
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Level AI and Scratchpad are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Scratchpad is categorized as Sales Engagement, AI Sales Assistant, Productivity Bots, Sales Analytics, and Sales Performance Management
Reviews
Reviewers' Company Size
Level AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Scratchpad
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Services
27.5%
Food & Beverages
9.3%
Printing
8.8%
Retail
6.7%
Marketing and Advertising
6.2%
Other
41.5%
Computer Software
45.5%
Information Technology and Services
18.9%
Financial Services
4.2%
Marketing and Advertising
3.1%
Telecommunications
2.3%
Other
26.0%
Discussions
What is LevelAI used for?
1 Comment
JS
To improve customer service in contact centers.Read more
Level AI has no more discussions with answers
What's a scratchpad?
8 Comments
KP
Scratchpad is the name of the software that helps sales reps use Salesforces easily and more efficiently by directly integrateing to Salesforce to do things...Read more
How do you get Scratchpad on Google Chrome?
3 Comments
BG
Here's a help center article with a little more information for you: https://help.scratchpad.com/en/articles/6454935-chrome-extension-vs-web-appRead more
Can I share my scratch pad with the other users in org
2 Comments
AD
Yes, their is a share function for pipeline (list views) as well as the ability to make public to the org. Read more
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