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At a Glance
Market Segments
Small-Business (89.0% of reviews)
Small-Business (62.0% of reviews)
Entry-Level Pricing
$15.00 Per Month
Free
Less Annoying CRM
Star Rating
(647)4.9 out of 5
Market Segments
Small-Business (89.0% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 Per Month
Free Trial is available
Learn more about Less Annoying CRMZoho CRM
Star Rating
(2,830)4.1 out of 5
Market Segments
Small-Business (62.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho CRM offers a robust Contact & Account Management feature with a score of 8.5, but reviewers mention that Less Annoying CRM excels with a score of 9.6, highlighting its simplicity and effectiveness in managing customer relationships.
- Reviewers mention that Zoho CRM's Ease of Use is rated at 8.3, which is decent, but users on G2 rave about Less Annoying CRM's 9.8 score, emphasizing its intuitive interface that requires minimal training.
- Users say that Zoho CRM's Quality of Support is rated at 7.6, which some find lacking, while Less Annoying CRM shines with a score of 9.8, with reviewers praising its responsive customer service and helpful resources.
- Reviewers mention that Zoho CRM's Opportunity & Pipeline Management feature scores 8.2, but users report that Less Annoying CRM's 9.1 score reflects its superior ability to track sales opportunities effectively.
- G2 users highlight that Zoho CRM's Customization options score 8.1, allowing for some flexibility, but users on G2 appreciate Less Annoying CRM's 9.0 score for its straightforward customization process that caters well to small businesses.
- Users report that while Zoho CRM has a solid Performance and Reliability score of 8.4, Less Annoying CRM outperforms with a score of 9.7, with reviewers mentioning its consistent uptime and reliability in daily operations.
Pricing
Entry-Level Pricing
Less Annoying CRM
One Low Price
$15.00
Per Month
The CRM's price is $15/user/month, period. No set-up fees, no contracts, no hidden costs.
- Unlimited contacts and companies
- Lead and workflow tracking
- Shared and private calendars
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Less Annoying CRM
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
9.4
543
8.4
2,410
Ease of Use
9.8
545
8.3
2,424
Ease of Setup
9.6
261
7.9
1,194
Ease of Admin
9.7
230
8.0
1,004
Quality of Support
9.8
531
7.6
2,204
Has the product been a good partner in doing business?
9.9
228
8.0
980
Product Direction (% positive)
9.5
530
8.0
2,346
Features by Category
Sales Force Automation
9.6
380
|
Verified
8.5
1619
|
Verified
Feature Not Available
8.3
870
|
Verified
9.1
356
|
Verified
8.2
1543
|
Verified
9.3
382
|
Verified
8.2
1619
|
Verified
Feature Not Available
7.8
1183
|
Verified
9.2
168
|
Verified
8.4
665
|
Verified
Feature Not Available
7.9
1213
|
Verified
Feature Not Available
8.0
1202
|
Verified
8.3
97
8.2
1315
|
Verified
Marketing Automation
7.7
193
8.0
1332
|
Verified
8.0
35
7.9
1295
|
Verified
9.2
323
|
Verified
8.4
1515
|
Verified
7.7
36
7.9
1121
|
Verified
Customer Support
8.7
98
8.0
1195
|
Verified
9.3
295
|
Verified
7.9
1198
|
Verified
9.3
298
|
Verified
7.9
1232
|
Verified
7.9
81
7.8
1066
|
Verified
8.1
78
8.0
1108
|
Verified
Reporting & Analytics
8.8
151
|
Verified
8.2
1494
|
Verified
9.1
332
|
Verified
8.2
1550
|
Verified
7.5
69
8.1
1050
|
Verified
Mobile & Social
Feature Not Available
8.1
1078
|
Verified
Feature Not Available
8.0
1089
|
Verified
8.6
267
|
Verified
8.0
1194
|
Verified
Platform
9.0
196
|
Verified
8.1
854
|
Verified
9.1
87
8.1
825
|
Verified
9.3
186
|
Verified
8.4
856
|
Verified
Feature Not Available
8.1
647
|
Verified
7.4
57
7.8
547
|
Verified
8.5
147
|
Verified
8.1
717
|
Verified
9.7
106
8.4
837
|
Verified
Feature Not Available
8.1
660
|
Verified
Integration
9.0
177
|
Verified
8.3
648
|
Verified
8.5
90
|
Verified
8.1
630
|
Verified
8.0
56
8.0
596
|
Verified
Generative AI
7.7
28
8.2
178
Agentic AI - CRM
5.7
5
8.1
64
8.0
5
8.3
62
6.0
5
8.0
63
6.0
5
8.0
63
5.7
5
8.2
63
6.0
5
8.2
63
6.0
5
8.2
63
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.3
88
Not enough data
7.7
83
Not enough data
8.3
86
Not enough data
8.3
83
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
89
Not enough data
8.2
85
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
57
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.5
54
|
Verified
Not enough data
7.7
17
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
60
|
Verified
Not enough data
8.7
58
Not enough data
8.7
44
Platform
Not enough data
8.8
64
|
Verified
Not enough data
8.9
63
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
62
|
Verified
Not enough data
8.7
62
|
Verified
Employee Features
Not enough data
8.9
65
|
Verified
Not enough data
8.7
67
|
Verified
Not enough data
8.8
67
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
71
Not enough data
8.8
72
Not enough data
8.8
72
Not enough data
8.8
72
Organization
Not enough data
8.6
73
Not enough data
8.4
72
Not enough data
8.5
72
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
74
Sales Analysis
Not enough data
8.4
68
Not enough data
8.4
72
Generative AI
Not enough data
8.1
26
Not enough data
7.9
26
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
160
Not enough data
8.8
156
Not enough data
8.3
146
Not enough data
8.2
141
Not enough data
8.9
154
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.5
143
Not enough data
8.2
138
Not enough data
7.9
121
AI and Automation
Not enough data
8.2
147
Not enough data
8.4
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.4
69
Agentic AI - Sales Engagement
Not enough data
7.8
27
Not enough data
7.7
25
Not enough data
7.9
26
Not enough data
7.8
25
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
8.0
25
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
96
Not enough data
8.6
91
Not enough data
8.5
95
Not enough data
8.3
87
Not enough data
8.7
54
Agentic AI - Customer Journey Mapping
Not enough data
6.7
10
Content
Not enough data
8.9
77
Not enough data
8.6
74
Not enough data
8.5
74
Not enough data
8.6
75
Not enough data
8.6
73
Collaboration
Not enough data
8.7
74
Not enough data
8.5
76
Not enough data
8.9
78
Not enough data
8.9
81
Not enough data
8.7
75
Not enough data
8.7
73
Lead Monitoring
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
8.7
41
Agentic AI - Lead Capture
Not enough data
7.1
26
Not enough data
7.1
26
Data Capture
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.1
41
Not enough data
8.3
41
Analytics
Not enough data
9.1
41
Not enough data
8.8
41
Customization
Not enough data
8.7
40
Not enough data
8.5
40
Not enough data
8.8
41
Not enough data
8.7
41
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
7.9
20
Discovery
Not enough data
8.6
21
Not enough data
8.3
20
Not enough data
8.2
21
Management
Not enough data
8.3
21
Not enough data
8.3
21
Platform
Not enough data
8.3
21
Not enough data
8.3
20
Agentic AI - Sales Performance Management
Not enough data
7.9
20
Not enough data
8.2
19
Not enough data
7.8
20
Incentives
Not enough data
8.2
152
|
Verified
Not enough data
8.3
159
|
Verified
Not enough data
8.0
151
|
Verified
Not enough data
8.4
160
|
Verified
Personalization
Not enough data
8.5
176
|
Verified
Not enough data
8.6
177
|
Verified
Not enough data
8.6
183
|
Verified
Not enough data
8.4
170
|
Verified
Administrative
Not enough data
8.5
168
|
Verified
Not enough data
8.5
172
|
Verified
Not enough data
8.3
160
Agentic AI - Email Tracking
Not enough data
7.6
29
Not enough data
7.4
28
Not enough data
7.5
29
Not enough data
6.9
28
Not enough data
6.9
29
Not enough data
7.4
29
Not enough data
7.5
28
Analytics
Not enough data
8.3
137
Not enough data
8.3
143
Not enough data
8.4
144
Customizations
Not enough data
8.7
148
Not enough data
8.8
145
Not enough data
8.7
146
Not enough data
8.7
142
Not enough data
8.6
147
Generative AI
Not enough data
7.6
58
Agentic AI - Sales Analytics
Not enough data
7.4
28
Not enough data
7.5
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
7.4
28
Data Sourcing
Not enough data
8.3
143
Not enough data
8.4
147
Not enough data
8.3
140
Not enough data
8.6
152
Not enough data
8.5
144
Predictive Analytics
Not enough data
8.5
144
Not enough data
8.3
136
Not enough data
8.0
122
Not enough data
8.2
128
Sales Management
Not enough data
8.5
151
Not enough data
8.3
129
Not enough data
8.5
142
Not enough data
8.8
149
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Less Annoying CRM and Zoho CRM are categorized as CRM
Unique Categories
Less Annoying CRM has no unique categories
Reviews
Reviewers' Company Size
Less Annoying CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
7.9%
Financial Services
7.2%
Marketing and Advertising
5.0%
Real Estate
4.7%
Professional Training & Coaching
4.7%
Other
70.4%
Information Technology and Services
15.9%
Computer Software
9.8%
Marketing and Advertising
9.0%
Real Estate
3.5%
Financial Services
3.5%
Other
58.2%
Alternatives
Discussions
What kind of support do you offer? Will you leave me hanging after I sign up?
2 Comments
BP
The support I have experienced has been exceptional. I have emailed questions on several occasions and have always received a prompt response. With one...Read more
Is there the ability for another user to add notes to a contact that is not in their name?
2 Comments
JG
Mike said "that is the beauty of the system" but I have to disagree with mike. The ENTIRE system is a beauty and you will never find a more user friendly,...Read more
How much does Less Annoying CRM cost? Are there pricing tiers? Will you slam me with extra charges after I sign up?
1 Comment
Official Response from Less Annoying CRM
Our pricing is $10/user/month. No pricing tiers, no extra charges.
At Less Annoying CRM, we think complicated pricing structures are, well, annoying. We...Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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