# Less Annoying CRM vs Sugar Sell Comparison | | Less Annoying CRM | Sugar Sell | |---|---|---| | **Star Rating** | 4.9 out of 5 | 3.8 out of 5 | | **Total Reviews** | 665 | 776 | | **Largest Market Segment** | Small-Business (88.9% of reviews) | Mid-Market (48.4% of reviews) | | **Entry Level Price** | $15.00 Per Month | $19.00 Per Month | --- ## Top Pros & Cons ### Less Annoying CRM Pros: - Ease of Use (28 reviews) - Customer Support (18 reviews) Cons: - Missing Features (12 reviews) - Integration Issues (6 reviews) ### Sugar Sell Pros: - Ease of Use (10 reviews) - User-Friendly (7 reviews) Cons: - Integration Issues (5 reviews) - Learning Curve (3 reviews) --- ## Ratings Comparison | Rating | Less Annoying CRM | Sugar Sell | |---|---|---| | **Meets Requirements** | 9.4 (555 reviews) | 8.0 (613 reviews) | | **Ease of Use** | 9.8 (557 reviews) | 7.6 (649 reviews) | | **Ease of Setup** | 9.6 (274 reviews) | 7.2 (346 reviews) | | **Ease of Admin** | 9.7 (233 reviews) | 7.6 (319 reviews) | | **Quality of Support** | 9.8 (542 reviews) | 7.7 (556 reviews) | | **Has the product been a good partner in doing business?** | 9.9 (231 reviews) | 7.8 (303 reviews) | | **Product Direction (% positive)** | 9.5 (542 reviews) | 7.0 (600 reviews) | --- ## Pricing ### Less Annoying CRM #### Entry-Level Pricing Plan: One Low Price Price: $15.00 Per Month Description: The CRM's price is $15/user/month, period. No set-up fees, no contracts, no hidden costs. Key Features: - Unlimited contacts and companies - Lead and workflow tracking - Shared and private calendars [Learn more about Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) #### Free Trial Yes ### Sugar Sell #### Entry-Level Pricing Plan: Sell Essentials Price: $19.00 Per Month Description: 3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade. Key Features: - Account Management - Contact Management - Lead Management [Browse all 6 editions](https://www.g2.com/products/sugar-sell/pricing) #### Free Trial No --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Less Annoying CRM** | 8.6/10 | 442 | | **Sugar Sell** | 7.6/10 | 598 | #### Sales Force Automation | Feature | Less Annoying CRM | Sugar Sell | |---|---|---| | **Contact & Account Management** | 9.6 (392 reviews) ✓ Verified | 8.2 (502 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 7.6 (322 reviews) | | **Opportunity & Pipeline Mgmt.** | 9.1 (362 reviews) ✓ Verified | 7.8 (469 reviews) ✓ Verified | | **Task / Activity Management** | 9.3 (390 reviews) ✓ Verified | 7.7 (487 reviews) ✓ Verified | | **Territory & Quota Management** | Feature Not Available | 7.2 (358 reviews) ✓ Verified | | **Desktop Integration** | 9.2 (174 reviews) ✓ Verified | 7.4 (412 reviews) ✓ Verified | | **Product & Price List Management** | Feature Not Available | 7.3 (346 reviews) ✓ Verified | | **Quote & Order Management** | Feature Not Available | 7.4 (348 reviews) ✓ Verified | | **Customer Contract Management** | 8.4 (100 reviews) | 7.7 (376 reviews) ✓ Verified | #### Marketing Automation | Feature | Less Annoying CRM | Sugar Sell | |---|---|---| | **Email Marketing** | 7.6 (195 reviews) | 7.1 (354 reviews) ✓ Verified | | **Campaign Management** | 7.6 (38 reviews) | 7.2 (361 reviews) ✓ Verified | | **Lead Management** | 9.2 (329 reviews) ✓ Verified | 7.9 (427 reviews) ✓ Verified | | **Marketing ROI Analytics** | 7.8 (38 reviews) | 7.0 (312 reviews) ✓ Verified | #### Customer Support | Feature | Less Annoying CRM | Sugar Sell | |---|---|---| | **Case Management** | 8.7 (100 reviews) | 7.9 (386 reviews) ✓ Verified | | **Customer Support Portal** | 9.3 (296 reviews) ✓ Verified | 7.6 (348 reviews) ✓ Verified | | **Knowledge Base** | 9.2 (299 reviews) ✓ Verified | 7.7 (358 reviews) ✓ Verified | | **Call Center Features** | 7.9 (81 reviews) | 7.4 (292 reviews) | | **Support Analytics** | 8.0 (79 reviews) | 7.7 (313 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Less Annoying CRM | Sugar Sell | |---|---|---| | **Reporting** | 8.8 (154 reviews) ✓ Verified | 7.7 (470 reviews) ✓ Verified | | **Dashboards** | 9.1 (339 reviews) ✓ Verified | 8.0 (476 reviews) ✓ Verified | | **Forecasting** | 7.4 (69 reviews) | 7.4 (367 reviews) ✓ Verified | #### Mobile & Social | Feature | Less Annoying CRM | Sugar Sell | |---|---|---| | **Social Collaboration Features** | Feature Not Available | 7.2 (269 reviews) ✓ Verified | | **Social Network Integration** | Feature Not Available | 7.2 (267 reviews) ✓ Verified | | **Mobile User Support** | 8.6 (269 reviews) ✓ Verified | 7.4 (331 reviews) ✓ Verified | #### Platform | Feature | Less Annoying CRM | Sugar Sell | |---|---|---| | **Customization** | 9.0 (198 reviews) ✓ Verified | 8.2 (260 reviews) ✓ Verified | | **Workflow Capability** | 9.0 (89 reviews) | 7.8 (255 reviews) ✓ Verified | | **User, Role, and Access Management** | 9.3 (187 reviews) ✓ Verified | 8.1 (268 reviews) ✓ Verified | | **Internationalization** | Feature Not Available | 7.9 (168 reviews) ✓ Verified | | **Sandbox / Test Environments** | 7.4 (57 reviews) | 8.2 (214 reviews) ✓ Verified | | **Document & Content Mgmt.** | 8.5 (147 reviews) ✓ Verified | 7.5 (216 reviews) ✓ Verified | | **Performance and Reliability** | 9.7 (105 reviews) | 7.6 (257 reviews) ✓ Verified | | **Output Document Generation** | Feature Not Available | 7.2 (199 reviews) ✓ Verified | #### Integration | Feature | Less Annoying CRM | Sugar Sell | |---|---|---| | **Data Import & Export Tools** | 9.0 (178 reviews) ✓ Verified | 7.6 (260 reviews) ✓ Verified | | **Integration APIs** | 8.5 (91 reviews) ✓ Verified | 7.7 (202 reviews) ✓ Verified | | **Breadth of Partner Applications** | 8.0 (57 reviews) | 7.3 (198 reviews) ✓ Verified | #### Generative AI | Feature | Less Annoying CRM | Sugar Sell | |---|---|---| | **AI Text Generation** | Feature Not Available | 6.3 (28 reviews) | #### Agentic AI - CRM | Feature | Less Annoying CRM | Sugar Sell | |---|---|---| | **Autonomous Task Execution** | Feature Not Available | Not enough data | | **Multi-step Planning** | Feature Not Available | Not enough data | | **Cross-system Integration** | Feature Not Available | Not enough data | | **Adaptive Learning** | Feature Not Available | Not enough data | | **Natural Language Interaction** | Feature Not Available | Not enough data | | **Proactive Assistance** | Feature Not Available | Not enough data | | **Decision Making** | Feature Not Available | Not enough data | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) --- ## Reviewer Demographics ### By Company Size | Segment | Less Annoying CRM | Sugar Sell | |---|---|---| | **Small-Business** | 88.9% | 35.1% | | **Mid-Market** | 7.5% | 48.4% | | **Enterprise** | 3.5% | 16.4% | ### By Industry #### Less Annoying CRM - **Insurance:** 7.9% - **Financial Services:** 7.1% - **Marketing and Advertising:** 5.3% - **Professional Training & Coaching:** 4.8% - **Real Estate:** 4.6% - **Management Consulting:** 3.9% - **Information Technology and Services:** 2.8% - **Leisure, Travel & Tourism:** 2.6% - **Construction:** 2.5% - **Non-Profit Organization Management:** 2.2% - **Other:** 56.4% #### Sugar Sell - **Information Technology and Services:** 13.2% - **Computer Software:** 10.5% - **Marketing and Advertising:** 5.8% - **Financial Services:** 5.6% - **Construction:** 2.7% - **Telecommunications:** 2.5% - **Internet:** 2.3% - **Retail:** 2.1% - **Manufacturing:** 2.1% - **Real Estate:** 2.0% - **Other:** 51.2% --- ## Alternatives ### Alternatives to Less Annoying CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25850 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14707 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13866 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3089 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [OnePageCRM](https://www.g2.com/products/onepagecrm/reviews) — 4.7/5 stars (264 reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1268 reviews) ### Alternatives to Sugar Sell - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25850 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13866 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3089 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1621 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1441 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1001 reviews) --- ## Top Discussions ### Less Annoying CRM - Title: [Is there the ability for another user to add notes to a contact that is not in their name?](https://www.g2.com/discussions/is-there-the-ability-for-another-user-to-add-notes-to-a-contact-that-is-not-in-their-name) — 2 comments, 1 upvote > **Top comment:** "Yes, that is the beauty of the system, we share all contacts updates across the platform, everyone works in remote offices. " - Title: [What kind of support do you offer? Will you leave me hanging after I sign up?](https://www.g2.com/discussions/support-a618d689-83c8-49c8-a100-78dd85eca981) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Less Annoying CRM comes with free email and phone support, even if you're not a paying customer. We're happy to answer any questions, help you decide how to..." - Title: [What is Less Annoying CRM used for?](https://www.g2.com/discussions/what-is-less-annoying-crm-used-for) — 1 comment > **Top comment:** "People commonly use it for: Managing customer contact details Tracking sales leads and deals Setting reminders and follow-ups Organizing emails, notes,..." - Title: [ow do I export](https://www.g2.com/discussions/ow-do-i-export) — 1 comment, 1 upvote > **Top comment:** "Hey Tom, you can always export anything in the CRM via your Export page, under Settings. Send us an email or give us a call if you're having trouble finding..." - Title: [Does it integrate with LInkedIn?](https://www.g2.com/discussions/14433-does-it-integrate-with-linkedin) — 1 comment, 1 upvote > **Top comment:** "It's not integrated at this time but it's very easy to data enter. You can do it on your phone and customize fields that are useful for you. You can always..." ### Sugar Sell - Title: [Why did you choose Sugar over something like Salesforce? what benefits do you see?](https://www.g2.com/discussions/why-did-you-choose-sugar-over-something-like-salesforce-what-benefits-do-you-see) — 2 comments, 1 upvote > **Top comment:** "I feel that it's easier to use than SalesForce and still offers a lot of power." - Title: [Why is sugar a CRM?](https://www.g2.com/discussions/why-is-sugar-a-crm) — 1 comment > **Top comment:** "Because it's a specialized software that allows an organization to manage communication and other matters with their clients" - Title: [What is sugar sell?](https://www.g2.com/discussions/what-is-sugar-sell) — 1 comment > **Top comment:** "Sugar Sell is a customer relationship management (CRM) system of software." - Title: [What is the best way to integrate Sugar into other CRM Softwares?](https://www.g2.com/discussions/what-is-the-best-way-to-integrate-sugar-into-other-crm-softwares) — 1 comment, 1 upvote > **Top comment:** "Dennis, Are you asking how to integrate or whats the best method for integrating? Or are you asking how to solve your Sugar to MAS integration?" - Title: [What makes Sugar different from other CRM solutions?](https://www.g2.com/discussions/crm-differentiators) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Sugar is a far more cost effective platform for creating more engaging and extraordinary customer relationships. Sugar offers unparalleled flexibility in..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/less-annoying-crm-vs-sugar-sell)