4.2 out of 5
4.4 out of 5
Optimized for quick response
|Entry Level Price|
When assessing the two solutions, reviewers found Zoho Desk easier to use. However, reviewers felt that lemtalk is easier to set up and do business with overall. Both products were equally easy to administer.
Talkus seamless integrates into our team Slack space, allowing us to handle chat and phone support tickets in the same place where we collaborate with one another all day, every day. It's very easy to use with minimal learning curve and lots of powerful...
The task distribution system, reports, chat system and client database management are the best things in this application. Excellent multi-channel support and an excellent interface - Integrating the knowledge base into ticket design is really neat! The...
Email integration truncated messages, no solution and no reference point available for truncated messages. Had to ask customers to re-send the information (twice).
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