G2 reviewers report that When I Work excels in overall user satisfaction, with a significantly higher G2 Score compared to Legion WFM. Users appreciate its aesthetic design and intuitive navigation, making it easy to use on a daily basis.
Users say that When I Work's integration with payroll systems is a standout feature, simplifying the import of hours and reducing manual entry. This seamless functionality is often highlighted as a major time-saver, contrasting with Legion WFM, which, while user-friendly, does not have as many integration praises.
Reviewers mention that both platforms are easy to use, but When I Work's recent feedback emphasizes its quick and responsive customer service, which users find helpful when issues arise. In comparison, while Legion WFM is noted for its simplicity, it lacks the same level of support responsiveness.
According to verified reviews, When I Work offers a more robust feature set for employee scheduling, with users noting its effective shift scheduling tools. Legion WFM, while competent, is seen as slightly less comprehensive in this area, with users mentioning it as "basically easy" but not as feature-rich.
G2 reviewers highlight that When I Work has a strong presence among small businesses, with a higher percentage of reviews coming from this segment. This suggests that it may be better tailored to the needs of smaller teams compared to Legion WFM, which has a more varied user base.
Users appreciate the mobile capabilities of both platforms, but When I Work stands out with its high mobility score, allowing users to manage schedules and communicate effectively on the go. Legion WFM also offers mobile features, but users report a slightly less seamless experience.
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How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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