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Compare Legion WFM and NICE Workforce Management

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At a Glance
Legion WFM
Legion WFM
Star Rating
(51)4.4 out of 5
Market Segments
Small-Business (38.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Legion WFM
NICE Workforce Management
NICE Workforce Management
Star Rating
(90)4.3 out of 5
Market Segments
Enterprise (65.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NICE Workforce Management

Legion WFM vs NICE Workforce Management

When assessing the two solutions, reviewers found Legion WFM easier to use, set up, and administer. Reviewers also preferred doing business with Legion WFM overall.

  • Reviewers felt that NICE Workforce Management meets the needs of their business better than Legion WFM.
  • When comparing quality of ongoing product support, reviewers felt that Legion WFM is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Legion WFM over NICE Workforce Management.
Pricing
Entry-Level Pricing
Legion WFM
Legion WFM
Contact Us
Learn more about Legion WFM
NICE Workforce Management
No pricing available
Free Trial
Legion WFM
No trial information available
NICE Workforce Management
Free Trial is available
Ratings
Meets Requirements
8.3
40
8.6
69
Ease of Use
9.0
40
8.3
70
Ease of Setup
8.3
21
7.4
29
Ease of Admin
8.4
16
8.2
25
Quality of Support
9.2
37
7.7
57
Has the product been a good partner in doing business?
9.2
16
8.0
24
Product Direction (% positive)
9.4
37
7.2
67
Features by Category
8.3
14
Not enough data
Automation
8.0
11
Not enough data
Logistics
7.7
13
Not enough data
8.1
13
Not enough data
8.2
11
Not enough data
Management
7.8
12
Not enough data
8.6
13
Not enough data
7.9
12
Not enough data
8.8
14
Not enough data
8.6
14
Not enough data
8.6
13
Not enough data
Feature Not Available
Not enough data
Monitoring
8.6
12
Not enough data
8.8
13
Not enough data
8.5
13
Not enough data
7.5
23
Not enough data
Platform Basics
7.0
22
Not enough data
7.8
22
Not enough data
7.8
21
Not enough data
Platform Content
7.0
19
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
7.3
21
Not enough data
8.1
20
Not enough data
7.8
22
Not enough data
7.0
18
Not enough data
8.1
19
Not enough data
Contact Center WorkforceHide 10 FeaturesShow 10 Features
Not enough data
8.1
18
Workforce Management
Not enough data
8.1
18
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.0
17
Not enough data
7.3
13
Administration
Not enough data
8.5
12
Not enough data
8.1
16
Not enough data
7.9
16
Not enough data
7.7
16
Not enough data
8.5
17
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication Features - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - Frontline Worker Communication Platforms
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
8.7
14
Not enough data
Platform Basics
8.6
6
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
Platform Content
8.3
6
Not enough data
8.3
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.1
6
Not enough data
Feature Not Available
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Platform
8.5
13
7.2
17
8.5
12
7.8
13
8.3
12
7.8
15
9.2
13
8.2
17
9.0
13
8.1
18
9.5
13
7.7
10
8.5
13
7.9
18
8.5
13
7.7
18
8.8
16
8.1
35
Platform
8.5
13
7.2
17
8.5
12
7.8
13
8.3
12
7.8
15
9.2
13
8.2
17
9.0
13
8.1
18
9.5
13
7.7
10
8.5
13
7.9
18
8.5
13
7.7
18
Workforce Management Platform Features
8.8
13
8.3
28
9.0
16
8.7
31
9.0
13
8.7
31
8.9
12
8.9
31
8.7
9
8.0
31
8.2
10
Feature Not Available
8.6
12
7.9
30
9.0
13
8.5
27
9.0
14
8.2
16
8.5
11
7.7
21
Categories
Categories
Shared Categories
Legion WFM
Legion WFM
NICE Workforce Management
NICE Workforce Management
Legion WFM and NICE Workforce Management are categorized as Workforce Management
Unique Categories
NICE Workforce Management
NICE Workforce Management is categorized as Contact Center Workforce
Reviews
Reviewers' Company Size
Legion WFM
Legion WFM
Small-Business(50 or fewer emp.)
38.0%
Mid-Market(51-1000 emp.)
28.0%
Enterprise(> 1000 emp.)
34.0%
NICE Workforce Management
NICE Workforce Management
Small-Business(50 or fewer emp.)
8.0%
Mid-Market(51-1000 emp.)
26.1%
Enterprise(> 1000 emp.)
65.9%
Reviewers' Industry
Legion WFM
Legion WFM
Retail
58.0%
Health, Wellness and Fitness
16.0%
Entertainment
10.0%
Food & Beverages
6.0%
Sports
2.0%
Other
8.0%
NICE Workforce Management
NICE Workforce Management
Telecommunications
10.2%
Information Technology and Services
10.2%
Hospital & Health Care
9.1%
Banking
9.1%
Consumer Services
8.0%
Other
53.4%
Alternatives
Legion WFM
Legion WFM Alternatives
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When I Work
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Dayforce
Dayforce
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NICE Workforce Management
NICE Workforce Management Alternatives
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Calabrio ONE
Calabrio ONE
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Assembled WFM
Assembled WFM
Add Assembled WFM
Aspect Workforce
Aspect Workforce
Add Aspect Workforce
Discussions
Legion WFM
Legion WFM Discussions
Monty the Mongoose crying
Legion WFM has no discussions with answers
NICE Workforce Management
NICE Workforce Management Discussions
Monty the Mongoose crying
NICE Workforce Management has no discussions with answers