# Learning Pool - OnScreen Guides vs WalkMe Comparison
---
## AI Generated Summary
- **G2 reviewers report** that WalkMe excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Learning Pool - OnScreen Guides. Users appreciate how WalkMe reduces training time by offering in-app support and self-service learning, which enhances efficiency and productivity.
- **Users say** that WalkMe's intuitive usability and powerful features make it a standout choice for digital adoption. Reviewers highlight its step-by-step guidance that helps users complete tasks easily, reducing confusion and improving the overall user experience.
- **According to verified reviews** , Learning Pool - OnScreen Guides shines in providing excellent support during the guide creation process. Users commend the friendly staff who make the learning process easy, indicating a strong commitment to customer service.
- **Reviewers mention** that while Learning Pool - OnScreen Guides offers a user-friendly experience, WalkMe's seamless integration capabilities and robust features are often seen as more beneficial for larger enterprises, where complex workflows are common.
- **Users highlight** that WalkMe's recent updates and enhancements have contributed to its positive product direction, with many praising its ability to speed up onboarding and training processes. In contrast, Learning Pool - OnScreen Guides has fewer recent reviews, which may indicate less frequent updates or user engagement.
- **G2 reviewers note** that while Learning Pool - OnScreen Guides provides effective in-application learning, WalkMe's comprehensive approach to digital adoption, including behavior-responsive messaging and audio-visual walkthroughs, positions it as a more versatile tool for diverse user needs.



| | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 17 | 559 | 
| **Largest Market Segment** | Mid-Market (46.7% of reviews) | Enterprise (60.0% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Learning Pool - OnScreen Guides

**Not enough data**

### WalkMe

Pros:
- Ease of Use (91 reviews)
- Helpful (63 reviews)

Cons:
- Learning Curve (39 reviews)
- Complexity (28 reviews)

---
## Ratings Comparison
| Rating | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
  | **Meets Requirements** | 9.1 (9 reviews) | 8.7 (481 reviews) | 
  | **Ease of Use** | 9.4 (9 reviews) | 8.4 (491 reviews) | 
  | **Ease of Setup** | 9.5 (7 reviews) | 8.1 (399 reviews) | 
  | **Ease of Admin** | 8.6 (7 reviews) | 8.3 (364 reviews) | 
  | **Quality of Support** | 9.6 (9 reviews) | 8.8 (475 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (7 reviews) | 8.9 (361 reviews) | 
  | **Product Direction (% positive)** | 10.0 (9 reviews) | 9.0 (466 reviews) | 

---
## Pricing

### Learning Pool - OnScreen Guides

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### WalkMe

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Learning Pool - OnScreen Guides** | N/A | N/A |
| **WalkMe** | 8.1/10 | 22 |

#### User Identification

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Demographics** | Not enough data | 7.4 (17 reviews) | 
| **User Segmentation** | Not enough data | 8.5 (19 reviews) | 
| **Geolocation** | Not enough data | 8.0 (14 reviews) | 

#### Tracking & Reporting

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Custom Event Tracking** | Not enough data | 8.6 (18 reviews) | 
| **Real-Time Insights** | Not enough data | 8.2 (19 reviews) | 
| **Attribution** | Not enough data | 8.0 (16 reviews) | 
| **Dashboard** | Not enough data | 8.3 (20 reviews) | 
| **User Path Tracking** | Not enough data | 7.8 (18 reviews) | 
| **User Activity History** | Not enough data | 8.1 (18 reviews) | 

#### Metrics

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Engagement** | Not enough data | 8.4 (18 reviews) | 
| **Exit Tracking** | Not enough data | 8.1 (17 reviews) | 
| **Retention** | Not enough data | 8.1 (18 reviews) | 
| **Return** | Not enough data | 8.2 (16 reviews) | 
| **Conversions** | Not enough data | 8.1 (17 reviews) | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Learning Pool - OnScreen Guides** | 9.1/10 | 8 |
| **WalkMe** | 8.3/10 | 358 |

#### User Analysis

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Survey Implementation** | Not enough data | 7.9 (288 reviews) | 
| **Data Analysis** | Not enough data | 8.1 (320 reviews) | 

#### User Support

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **User Segmentation** | 9.2 (6 reviews) | 8.6 (313 reviews) | 
| **Multi-Language Support** | 9.3 (5 reviews) | 7.7 (250 reviews) | 
| **Behavior-responsive Messaging** | 8.6 (6 reviews) | 8.0 (259 reviews) | 

#### Walkthrough Type

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Audio-visual Walkthroughs** | 9.3 (5 reviews) | 8.0 (267 reviews) | 
| **Text Bubble Walkthroughs** | 9.3 (7 reviews) | 9.0 (319 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Integration** | Not enough data | 8.2 (50 reviews) | 
| **Communications** | Not enough data | 9.1 (58 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Analytics** | Not enough data | 8.6 (52 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Customer self-service** | Not enough data | 8.9 (50 reviews) | 
| **In-app guidance** | Not enough data | 9.4 (62 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 6.9 (33 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Learning Pool - OnScreen Guides** | N/A | N/A |
| **WalkMe** | 9.9/10 | 8 |

#### ServiceNow Apps

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 10.0 (7 reviews) | 
| **Value** | Not enough data | 9.8 (7 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Learning Pool - OnScreen Guides** | N/A | N/A |
| **WalkMe** | 8.0/10 | 225 |

#### Generative AI

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.6 (98 reviews) | 

#### Self-Service Experience

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Knowledge Base** | Not enough data | 8.4 (203 reviews) | 
| **Searchable Articles** | Not enough data | 8.3 (201 reviews) | 
| **Community Forums** | Not enough data | 8.2 (194 reviews) | 
| **Mobile Optimization** | Not enough data | 6.7 (138 reviews) | 
| **Personalization** | Not enough data | 8.1 (172 reviews) | 

#### Self-Service Platform

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Branding** | Not enough data | 8.3 (174 reviews) | 
| **Automation** | Not enough data | 8.2 (179 reviews) | 
| **Artificial Intelligence** | Not enough data | 7.1 (138 reviews) | 
| **Integrations** | Not enough data | 7.6 (158 reviews) | 

#### Agentic AI - Customer Self-Service

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (12 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (12 reviews) | 
| **Decision Making** | Not enough data | 8.2 (12 reviews) | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Learning Pool - OnScreen Guides** | N/A | N/A |
| **WalkMe** | 8.2/10 | 19 |

#### Metrics

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Engagement** | Not enough data | 8.4 (18 reviews) | 
| **Exit Tracking** | Not enough data | 8.1 (17 reviews) | 
| **Retention** | Not enough data | 8.1 (18 reviews) | 
| **Return** | Not enough data | 8.2 (16 reviews) | 
| **Conversions** | Not enough data | 8.1 (17 reviews) | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Learning Pool - OnScreen Guides** | N/A | N/A |
| **WalkMe** | 8.2/10 | 26 |

#### Variation Testing

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.9 (16 reviews) | 
| **WYSIWYG Editor** | Not enough data | 8.3 (20 reviews) | 
| **Conversion Goal** | Not enough data | 8.1 (18 reviews) | 
| **Percentage of Traffic** | Not enough data | 7.9 (21 reviews) | 
| **Confidence Level** | Not enough data | 8.1 (21 reviews) | 
| **Multivariant Testing** | Not enough data | 8.5 (17 reviews) | 

#### Reporting

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Segmentation** | Not enough data | 8.1 (23 reviews) | 
| **Reports and Dashboards** | Not enough data | 8.2 (24 reviews) | 

#### Personalization

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Standard Targeting** | Not enough data | 8.4 (22 reviews) | 
| **Custom Targeting** | Not enough data | 8.1 (21 reviews) | 
| **Data Segmentation** | Not enough data | 8.1 (19 reviews) | 

#### Administration

| Feature | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **API / Integrations** | Not enough data | 7.4 (18 reviews) | 
| **QA Testing** | Not enough data | 8.1 (19 reviews) | 
| **Performance and Reliability** | Not enough data | 8.2 (24 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (24 reviews) | 

---
## Categories
**Shared Categories (1):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform)


**Unique to WalkMe (4):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service)


---
## Reviewer Demographics

### By Company Size

| Segment | Learning Pool - OnScreen Guides | WalkMe | 
|---|---|---|
| **Small-Business** | 40.0% | 12.4% | 
| **Mid-Market** | 46.7% | 27.7% | 
| **Enterprise** | 13.3% | 60.0% | 

### By Industry

#### Learning Pool - OnScreen Guides

- **Professional Training & Coaching:** 13.3%
- **Management Consulting:** 13.3%
- **Financial Services:** 13.3%
- **Mechanical or Industrial Engineering:** 6.7%
- **Logistics and Supply Chain:** 6.7%
- **Information Technology and Services:** 6.7%
- **Farming:** 6.7%
- **Electrical/Electronic Manufacturing:** 6.7%
- **E-Learning:** 6.7%
- **Consumer Goods:** 6.7%
- **Other:** 13.3%

#### WalkMe

- **Computer Software:** 11.4%
- **Financial Services:** 8.0%
- **Information Technology and Services:** 8.0%
- **Hospital & Health Care:** 5.4%
- **Insurance:** 4.3%
- **Telecommunications:** 3.7%
- **Banking:** 3.4%
- **Pharmaceuticals:** 2.4%
- **Consulting:** 2.4%
- **Consumer Goods:** 2.2%
- **Other:** 48.6%

---
## Alternatives

### Alternatives to Learning Pool - OnScreen Guides

- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1768 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1905 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1048 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (984 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (762 reviews)
- [Netcore Customer Engagement Platform](https://www.g2.com/products/netcore-customer-engagement-platform/reviews) — 4.5/5 stars (567 reviews)

### Alternatives to WalkMe

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3851 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1768 reviews)
- [Whatfix](https://www.g2.com/products/whatfix/reviews) — 4.6/5 stars (528 reviews)
- [Appcues](https://www.g2.com/products/appcues/reviews) — 4.6/5 stars (344 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1048 reviews)
- [UserGuiding](https://www.g2.com/products/userguiding/reviews) — 4.7/5 stars (762 reviews)
- [Apty](https://www.g2.com/products/apty/reviews) — 4.7/5 stars (147 reviews)
- [Chameleon](https://www.g2.com/products/chameleon/reviews) — 4.4/5 stars (353 reviews)
- [Userlane](https://www.g2.com/products/userlane/reviews) — 4.7/5 stars (81 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (984 reviews)

---
## Top Discussions

### Learning Pool - OnScreen Guides

No discussions available for this product.

### WalkMe

- Title: [What is the one greatest solution you have used WalkMe for?](https://www.g2.com/discussions/what-is-the-one-greatest-solution-you-have-used-walkme-for) — 3 comments, 2 upvotes
  > **Top comment:** "Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/learning-pool-onscreen-guides-vs-walkme)