Compare Leapsome and Paychex
At a Glance
Market Segments
Mid-Market (65.5% of reviews)
Small-Business (75.1% of reviews)
Entry-Level Pricing
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Contact Vendor for Pricing
Leapsome
Star Rating
(2,395)4.8 out of 5
Market Segments
Mid-Market (65.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 16 pricing plans
Paychex
Star Rating
(1,690)4.1 out of 5
Market Segments
Small-Business (75.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about Paychex
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Leapsome excels in user experience, with many users highlighting its intuitive interface and seamless integration into daily workflows. One user mentioned, "I find it incredibly easy to use. It is self-explanatory... user friendly," which contrasts with Paychex, where some users noted challenges in configuration and matching specific workflow needs.
- According to verified reviews, Leapsome's performance management features are particularly well-received, with users appreciating its ability to foster a culture of continuous feedback. One reviewer stated, "Leapsome excels at bringing performance management and employee engagement together in one intuitive platform," while Paychex users have expressed a desire for more robust performance management tools.
- Users say that Paychex shines in customer support, with many praising the helpfulness of their representatives. One user specifically mentioned, "Having a person I could count on to answer questions and get me the answers I needed without waiting days," which is a notable strength compared to Leapsome, where some users have not highlighted support as a standout feature.
- Reviewers mention that Leapsome offers a fast and seamless experience for training and reviewing, making it easier for employees to learn new material. This is a significant advantage over Paychex, where users have reported a more cumbersome experience in navigating training resources.
- According to recent feedback, Paychex is recognized for its comprehensive employee lifecycle management, with one user noting, "The most impressive part of Paychex Flex is how it consolidates the entire employee lifecycle—from initial recruitment through retirement." However, Leapsome's focus on performance management and employee engagement may appeal more to mid-market companies looking for those specific features.
- G2 reviewers highlight that Leapsome's analytics capabilities are a strong point, providing clear and actionable insights that help organizations track performance effectively. In contrast, Paychex users have expressed a need for more advanced reporting features, indicating that Leapsome may better serve companies focused on data-driven decision-making.
Pricing
Entry-Level Pricing
Leapsome
Reviews (module)
Contact Us
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- Best-practice questions
- Review automations
- Cross-cycle analytics
Free Trial
Leapsome
Free Trial is available
Paychex
No trial information availableRatings
Meets Requirements
9.4
1,883
8.7
1,347
Ease of Use
9.3
1,911
8.4
1,411
Ease of Setup
9.2
770
8.3
1,017
Ease of Admin
9.1
256
8.5
996
Quality of Support
9.4
1,471
8.3
1,300
Has the product been a good partner in doing business?
9.5
254
8.5
994
Product Direction (% positive)
9.2
1,774
7.5
1,321
Features by Category
Core HR
9.3
36
8.1
113
8.1
33
7.8
106
Feature Not Available
7.8
52
7.7
30
8.1
76
8.3
30
8.4
113
Feature Not Available
7.7
114
Generative AI
8.1
26
4.3
5
Platform
8.8
661
7.5
312
8.7
602
7.4
165
8.9
612
Feature Not Available
9.1
670
8.3
400
9.4
695
8.5
409
9.0
614
8.0
292
9.0
646
8.2
401
9.1
673
8.4
423
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.2
75
|
Verified
Generative AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Feature Not Available
8.0
134
|
Verified
Feature Not Available
7.9
136
|
Verified
Feature Not Available
8.1
140
|
Verified
Feature Not Available
7.9
130
|
Verified
Feature Not Available
8.3
198
|
Verified
Platform
9.5
19
8.2
216
|
Verified
7.6
17
7.7
98
|
Verified
8.0
18
6.9
34
9.1
19
8.2
207
|
Verified
7.6
16
8.0
148
|
Verified
Feature Not Available
7.5
75
|
Verified
Employee Self Service
Not enough data
8.6
856
|
Verified
Not enough data
8.0
548
|
Verified
Not enough data
8.3
529
|
Verified
Administration
Not enough data
8.7
881
|
Verified
Not enough data
7.9
563
|
Verified
Not enough data
9.3
935
|
Verified
Not enough data
8.5
407
|
Verified
Not enough data
8.9
783
|
Verified
Not enough data
8.7
564
|
Verified
Not enough data
8.6
456
|
Verified
Not enough data
9.2
783
|
Verified
Not enough data
9.1
833
|
Verified
Taxes
Not enough data
9.1
885
|
Verified
Not enough data
9.0
840
|
Verified
Not enough data
9.1
831
|
Verified
Integration
Not enough data
7.7
266
|
Verified
Not enough data
7.7
302
|
Verified
Not enough data
7.7
305
|
Verified
Not enough data
7.6
264
|
Verified
Platform
Not enough data
8.6
867
|
Verified
Not enough data
8.6
841
|
Verified
Not enough data
8.7
887
|
Verified
Not enough data
8.7
729
|
Verified
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
189
Not enough data
8.2
227
Not enough data
8.4
212
Not enough data
7.9
151
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
189
Not enough data
8.2
227
Not enough data
8.4
212
Not enough data
8.3
222
Not enough data
7.9
151
Not enough data
7.6
101
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
8.8
661
7.5
312
8.7
602
7.4
165
8.9
612
Feature Not Available
9.1
670
8.3
400
9.4
695
8.5
409
9.0
614
8.0
292
9.0
646
8.2
401
9.1
673
8.4
423
Compliance
Not enough data
7.0
11
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Automation
9.5
17
7.4
26
Logistics
9.3
18
8.0
31
9.3
17
7.6
28
9.4
16
6.9
26
Management
Feature Not Available
6.7
20
9.4
17
7.5
21
9.4
18
7.8
26
9.4
16
8.1
31
9.5
16
8.2
31
9.6
16
8.4
32
9.6
15
7.7
29
Monitoring
Feature Not Available
7.7
26
Feature Not Available
7.7
27
9.2
15
7.2
27
Platform Basics
8.7
9
Not enough data
9.7
10
Not enough data
8.9
9
Not enough data
9.2
10
Not enough data
Platform Functionality
8.9
11
Not enough data
8.9
9
Not enough data
Platform Data
8.8
10
Not enough data
8.7
9
Not enough data
8.7
10
Not enough data
8.8
10
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.7
20
Feature Not Available
6.6
49
Not enough data
7.5
21
|
Verified
Platform
8.8
661
7.5
312
8.7
602
7.4
165
8.9
612
Feature Not Available
9.1
670
8.3
400
9.4
695
8.5
409
9.0
614
8.0
292
9.0
646
8.2
401
9.1
673
8.4
423
Background Check Administration
Not enough data
8.0
20
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
7.7
5
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform Data
9.7
6
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Communication
9.5
640
Not enough data
9.2
553
Not enough data
9.0
510
Not enough data
9.0
518
Not enough data
Goal Creation
9.4
589
Not enough data
9.4
616
Not enough data
8.8
460
Not enough data
9.1
526
Not enough data
Agentic AI - Objectives and Key Results (OKR)
8.6
24
Not enough data
8.6
25
Not enough data
Platform Basics
9.1
522
Not enough data
9.0
476
Not enough data
9.5
583
Not enough data
Platform Content
9.3
521
Not enough data
9.3
565
Not enough data
9.3
580
Not enough data
Platform Additional Functionality
9.3
559
Not enough data
9.0
472
Not enough data
8.9
470
Not enough data
9.1
519
Not enough data
8.5
389
Not enough data
9.1
453
Not enough data
9.0
446
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
9.4
948
|
Verified
5.0
8
9.1
870
|
Verified
6.9
9
9.2
960
|
Verified
5.6
8
Goals
9.2
1027
|
Verified
6.0
8
9.2
935
|
Verified
6.2
7
Feedback
9.4
1029
|
Verified
6.5
9
9.3
984
|
Verified
6.5
8
9.0
898
|
Verified
6.5
8
9.1
903
|
Verified
6.0
7
Data
9.0
878
|
Verified
6.7
8
9.0
832
|
Verified
6.7
9
Agentic AI - Performance Management
8.4
105
Feature Not Available
8.6
105
Feature Not Available
Survey Management
9.1
90
Not enough data
9.1
88
Not enough data
8.9
85
Not enough data
9.1
85
Not enough data
Survey Customization
8.9
84
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
83
Not enough data
Survey Insights
9.0
84
Not enough data
Feature Not Available
Not enough data
8.8
81
Not enough data
9.1
82
Not enough data
Agentic AI - Survey
8.2
30
Not enough data
8.3
31
Not enough data
8.2
29
Not enough data
Reports
8.8
13
6.8
11
8.2
13
6.9
12
9.0
14
6.8
12
9.5
13
8.2
12
Cleaning
8.7
14
6.4
13
Feature Not Available
7.6
11
9.3
12
8.0
11
Generative AI
Feature Not Available
Feature Not Available
9.0
14
6.9
9
Feature Not Available
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Core Features - Employee Experience Software
9.0
161
Not enough data
9.0
164
Not enough data
People Analytics - Employee Experience Software
9.1
162
Not enough data
9.0
164
Not enough data
Advanced Features - Employee Experience Software
8.9
155
Not enough data
8.8
156
Not enough data
9.0
153
Not enough data
Employee Improvement - Employee Experience Software
9.2
166
Not enough data
9.1
162
Not enough data
Feature Not Available
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.9
14
Not enough data
8.1
12
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
8.0
14
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.8
661
7.5
312
8.7
602
7.4
165
8.9
612
Feature Not Available
9.1
670
8.3
400
9.4
695
8.5
409
9.0
614
8.0
292
9.0
646
8.2
401
9.1
673
8.4
423
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
8.4
15
Feature Not Available
8.2
15
Not enough data
8.3
15
Feature Not Available
8.1
15
Not enough data
8.2
15
Feature Not Available
Platform Content
Feature Not Available
8.0
106
Feature Not Available
8.2
114
8.7
31
8.2
95
Feature Not Available
7.6
47
8.7
31
7.0
46
8.4
30
7.1
45
Platform Additional Functionality
9.2
33
8.4
129
8.5
32
7.5
51
8.9
34
7.9
60
9.0
32
7.8
82
9.1
31
7.9
100
Platform Data
Feature Not Available
7.6
56
8.6
30
7.9
77
8.8
30
7.6
64
Platform
8.8
661
7.5
312
8.7
602
7.4
165
8.9
612
Feature Not Available
9.1
670
8.3
400
9.4
695
8.5
409
9.0
614
8.0
292
9.0
646
8.2
401
9.1
673
8.4
423
Recruiting and Onboarding
Feature Not Available
6.6
49
9.1
29
8.3
116
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
8.9
141
Not enough data
8.9
139
Not enough data
8.9
146
Not enough data
Feature Not Available
Not enough data
Course Delivery
9.2
165
Not enough data
9.2
158
Not enough data
9.1
148
Not enough data
Course Management
Feature Not Available
Not enough data
9.0
136
Not enough data
9.1
139
Not enough data
9.1
136
Not enough data
LMS Marketplace
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Interface
Feature Not Available
Not enough data
8.9
136
Not enough data
Training & eLearning
9.2
145
Not enough data
9.1
131
Not enough data
8.9
133
Not enough data
9.0
130
Not enough data
9.0
133
Not enough data
8.9
130
Not enough data
9.0
138
Not enough data
Generative AI
8.5
69
Feature Not Available
8.5
67
Feature Not Available
8.4
66
Feature Not Available
Agentic AI - Corporate Learning Management Systems
7.1
15
Feature Not Available
7.2
15
Feature Not Available
Pre-Meeting Tools
8.8
89
Not enough data
8.6
91
Not enough data
8.7
86
Not enough data
Meeting Tools
Feature Not Available
Not enough data
9.0
93
Not enough data
8.6
81
Not enough data
8.3
79
Not enough data
Post-Meeting Tools
8.5
82
Not enough data
8.3
79
Not enough data
8.1
80
Not enough data
Agentic AI - Meeting Management
8.6
12
Not enough data
8.5
12
Not enough data
8.6
12
Not enough data
Platform Basics
9.2
659
Not enough data
9.1
663
Not enough data
8.9
572
Not enough data
Platform Content
9.2
673
Not enough data
9.1
648
Not enough data
9.2
694
Not enough data
8.9
561
Not enough data
Platform Additional Functionality
9.1
580
Not enough data
9.2
694
Not enough data
9.3
713
Not enough data
9.2
630
Not enough data
Platform
8.8
661
7.5
312
8.7
602
7.4
165
8.9
612
Feature Not Available
9.1
670
8.3
400
9.4
695
8.5
409
9.0
614
8.0
292
9.0
646
8.2
401
9.1
673
8.4
423
Time Tracking
8.6
20
8.3
217
Feature Not Available
8.3
131
Feature Not Available
8.4
94
Client Invoicing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.2
75
|
Verified
Mobile Time Tracking
8.3
19
8.3
150
Administration
Feature Not Available
8.0
134
|
Verified
Feature Not Available
7.9
136
|
Verified
Feature Not Available
8.1
140
|
Verified
Feature Not Available
7.9
130
|
Verified
Feature Not Available
8.3
198
|
Verified
Platform
9.5
19
8.2
216
|
Verified
7.6
17
7.7
98
|
Verified
8.0
18
6.9
34
9.1
19
8.2
207
|
Verified
7.6
16
8.0
148
|
Verified
Feature Not Available
7.5
75
|
Verified
Platform
8.8
661
7.5
312
8.7
602
7.4
165
8.9
612
Feature Not Available
9.1
670
8.3
400
9.4
695
8.5
409
9.0
614
8.0
292
9.0
646
8.2
401
9.1
673
8.4
423
Platform
8.8
661
7.5
312
8.7
602
7.4
165
8.9
612
Feature Not Available
9.1
670
8.3
400
9.4
695
8.5
409
9.0
614
8.0
292
9.0
646
8.2
401
9.1
673
8.4
423
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
8.8
661
7.5
312
8.7
602
7.4
165
8.9
612
Feature Not Available
9.1
670
8.3
400
9.4
695
8.5
409
9.0
614
8.0
292
9.0
646
8.2
401
9.1
673
8.4
423
Categories
Categories
Shared Categories
Leapsome and Paychex are categorized as Time & Attendance, HR Analytics, Corporate Learning Management Systems, Time Tracking, Core HR, Performance Management, HCM Software, and Onboarding
Unique Categories
Leapsome is categorized as Employee Experience, Objectives and Key Results (OKR), Career Management, Meeting Management, Employee Engagement, Survey, Whistleblowing, Absence Management, and Compensation Planning
Reviews
Reviewers' Company Size
Leapsome
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.6%
Computer Software
14.9%
Marketing and Advertising
4.3%
Financial Services
4.0%
Gambling & Casinos
3.5%
Other
57.8%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.8%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Alternatives
Discussions
What are the possibilities of getting members of the same team to give feedback?
1 Comment
MD
I have not seen a way to share to a group of users specifically. Only individuals could be targeted in my experience.Read more
Can I use this for chatting with specific person?
1 Comment
Official Response from Leapsome
Hi Quinie,
Thanks for the question.
You can see the due date for your reviews by clicking on the “Reviews” label in the main navigation menu. There...Read more
What new features are you looking forward to add?
1 Comment
Official Response from Leapsome
Hi Anthony,
Thanks for your question!
Our product team is making improvements to the platform every week. Some of the highlights that are planned for...Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
LP
I believe the service fee is through a range employee count not individually.Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
