The platform is very easy to use and it does not require any coding skills! You can build landing pages and forms very fast. The customization tool is very easy to use and makes pages that look and work great on any device. Their support team is great, they...
The customer service is second to none. I feel as if my CSM is truly looking out for the best interest of our company and not just looking to onboard us for the money. I love the Sailthru Academy days and plan to attend everyone that I am given the chance...
For all of it's promise to me the UI/UX seems to be a little dated. Also, when I first tried the platform it didn't offer the breadth and depth on integrations I needed to truly bring it all the way into my marketing stack.
My biggest complaint is how slow each page is to load. Sometimes it will take up to 30 seconds (or longer!) for drop-down menus to appear, images to reload, previews to load, etc. It's almost frustrating enough to not use Saithru at all.