# Lavu vs Upserve Comparison | | Lavu | Upserve | |---|---|---| | **Star Rating** | 3.8 out of 5 | 4.1 out of 5 | | **Total Reviews** | 104 | 90 | | **Largest Market Segment** | Small-Business (87.6% of reviews) | Small-Business (77.3% of reviews) | | **Entry Level Price** | $59.00 Per Month | $99 per month | --- ## Ratings Comparison | Rating | Lavu | Upserve | |---|---|---| | **Meets Requirements** | 7.9 (82 reviews) | 8.2 (76 reviews) | | **Ease of Use** | 8.4 (82 reviews) | 8.9 (76 reviews) | | **Ease of Setup** | 7.4 (57 reviews) | 8.5 (54 reviews) | | **Ease of Admin** | 8.1 (56 reviews) | 8.5 (54 reviews) | | **Quality of Support** | 7.7 (79 reviews) | 7.6 (75 reviews) | | **Has the product been a good partner in doing business?** | 8.0 (55 reviews) | 8.1 (54 reviews) | | **Product Direction (% positive)** | 7.3 (78 reviews) | 6.9 (76 reviews) | --- ## Pricing ### Lavu #### Entry-Level Pricing Plan: Starter Price: $59.00 Per Month Description: Hit the Ground Running Key Features: - Lavu POS with 1 Terminal Included - Lavu Pay - Cash Discount Program [Browse all 3 editions](https://www.g2.com/products/lavu/pricing) #### Free Trial No ### Upserve #### Entry-Level Pricing Plan: One Terminal Price: $99 per month Key Features: - Menu Consultation and guided onboarding and installation - Upserve Core Platform with Upserve Payments - Guest Insights [Browse all 4 editions](https://www.g2.com/products/upserve-2019-05-21/pricing) #### Free Trial No --- ## Features Comparison By Category ### Restaurant POS | Product | Score | Reviews | |---|---|---| | **Lavu** | 8.1/10 | 47 | | **Upserve** | 8.6/10 | 30 | #### Administration | Feature | Lavu | Upserve | |---|---|---| | **Menu Building** | 8.5 (39 reviews) | 8.4 (26 reviews) | | **Inventory Management** | 7.0 (24 reviews) | 7.5 (19 reviews) | | **Employee Scheduling** | 8.5 (17 reviews) | 7.8 (9 reviews) | | **Accounting** | 8.1 (29 reviews) | 9.2 (19 reviews) | | **Reporting & Analytics** | 8.2 (39 reviews) | 9.6 (27 reviews) | | **Loyalty Management** | 7.1 (15 reviews) | 8.1 (14 reviews) | #### Meal Service | Feature | Lavu | Upserve | |---|---|---| | **Payment Gateway** | 8.4 (30 reviews) | 9.0 (27 reviews) | | **Table Management** | 8.4 (29 reviews) | 8.8 (23 reviews) | | **Check Adjustment** | 8.5 (34 reviews) | 8.8 (26 reviews) | | **Kitchen Tickets** | 8.5 (36 reviews) | 8.9 (26 reviews) | | **Takeout & Delivery** | 7.9 (23 reviews) | 8.3 (19 reviews) | ### Restaurant Management | Product | Score | Reviews | |---|---|---| | **Lavu** | 9.1/10 | 12 | | **Upserve** | 9.2/10 | 18 | #### Platform Basics | Feature | Lavu | Upserve | |---|---|---| | **Reporting** | 9.4 (12 reviews) | 8.8 (11 reviews) | | **Interoperability** | 8.9 (11 reviews) | 9.0 (7 reviews) | #### Back Office | Feature | Lavu | Upserve | |---|---|---| | **Accounting** | 9.2 (10 reviews) | 9.4 (11 reviews) | | **Employee Management** | 9.2 (12 reviews) | 9.7 (11 reviews) | | **Analytics** | 9.2 (11 reviews) | 9.2 (14 reviews) | | **Inventory Management** | 8.3 (9 reviews) | 8.0 (9 reviews) | #### Front of Office | Feature | Lavu | Upserve | |---|---|---| | **POS** | 9.4 (12 reviews) | 9.6 (17 reviews) | | **Table Management** | 8.9 (9 reviews) | 9.4 (13 reviews) | | **Kitchen Ticketing** | 9.0 (12 reviews) | 9.2 (16 reviews) | | **Reservations** | Feature Not Available | Not enough data | #### Platform Data | Feature | Lavu | Upserve | |---|---|---| | **Dashboard** | 9.6 (12 reviews) | 9.6 (12 reviews) | #### Agentic AI - Restaurant Management | Feature | Lavu | Upserve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Generative AI | Feature | Lavu | Upserve | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | | **AI Text-to-Speech** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) --- ## Reviewer Demographics ### By Company Size | Segment | Lavu | Upserve | |---|---|---| | **Small-Business** | 87.6% | 77.3% | | **Mid-Market** | 11.3% | 17.0% | | **Enterprise** | 1.0% | 5.7% | ### By Industry #### Lavu - **Restaurants:** 42.3% - **Food & Beverages:** 20.6% - **Hospitality:** 9.3% - **Accounting:** 3.1% - **Wine and Spirits:** 2.1% - **Business Supplies and Equipment:** 2.1% - **Education Management:** 2.1% - **Entertainment:** 2.1% - **Financial Services:** 2.1% - **Food Production:** 2.1% - **Other:** 12.4% #### Upserve - **Food & Beverages:** 37.5% - **Restaurants:** 31.8% - **Hospitality:** 12.5% - **Retail:** 4.5% - **Wine and Spirits:** 3.4% - **Entertainment:** 2.3% - **Music:** 1.1% - **Mental Health Care:** 1.1% - **Marketing and Advertising:** 1.1% - **Investment Management:** 1.1% - **Other:** 3.4% --- ## Alternatives ### Alternatives to Lavu - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews) - [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews) - [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1300 reviews) - [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (404 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews) - [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) — 4.4/5 stars (284 reviews) ### Alternatives to Upserve - [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (370 reviews) - [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1300 reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews) - [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (404 reviews) - [Lightspeed Restaurant](https://www.g2.com/products/lightspeed-restaurant/reviews) — 4.3/5 stars (54 reviews) - [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) — 4.7/5 stars (289 reviews) --- ## Top Discussions ### Lavu - Title: [Does Lavu only work on iOS devices?](https://www.g2.com/discussions/operating-systems-09fd940e-dd44-44e5-9f2a-d6a930799a47) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Currently, Lavu only operates on Apple devices. But, check back for a new release coming at the end of May 2018 offering a solution for Android. " - Title: [Does Lavu require a specific payment processor?](https://www.g2.com/discussions/payment-processing-d8a2cdf9-b059-4363-be6d-c92df8705080) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "No. You have many options for payment processing, including Square, Paypal, Vantiv, and more. You choose what works best for you. " - Title: [Is there a large amount of money due up front?](https://www.g2.com/discussions/up-front-cost) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Not at all. While you can choose to pay annually to secure a cheaper rate, many Lavu customers choose our monthly plan which requires no lump sum. If you..." - Title: [Does Lavu require a contract?](https://www.g2.com/discussions/contracts-a7e1068c-7118-4a1d-b80b-30010b50bee7) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "There is no required contract with Lavu, we are all about giving our customers the freedom to succeed. " ### Upserve No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lavu-vs-upserve-2019-05-21)