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At a Glance
Market Segments
Small-Business (58.1% of reviews)
Mid-Market (62.7% of reviews)
Entry-Level Pricing
No pricing available
Starting at $10,788.00 200 Unique End Users Per Year
LaunchNotes
Star Rating
(33)4.9 out of 5
Market Segments
Small-Business (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about LaunchNotesUserVoice
Star Rating
(244)4.5 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10,788.00 200 Unique End Users Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserVoice excels in its Feedback Management capabilities, particularly with features like Commenting and Ranking, which received high scores of 9.6 and 9.5 respectively. In contrast, LaunchNotes offers a more streamlined Feedback Collection process, scoring 9.7, which reviewers appreciate for its ease of use.
- Reviewers mention that UserVoice's Analytics features, especially User Scoring, received a perfect score of 10.0, making it a standout for those needing detailed insights. However, LaunchNotes shines with its Real-Time Analysis feature, scoring 9.3, which users find beneficial for immediate feedback processing.
- G2 users highlight UserVoice's strong Team Collaboration tools, scoring 9.4, which facilitate effective communication among team members. Conversely, LaunchNotes is noted for its superior Device Responsiveness, with a score of 9.7, making it more accessible across various devices.
- Users on G2 report that UserVoice's Customization options, scoring 9.0, allow for tailored user experiences, which is a significant advantage for businesses with specific needs. LaunchNotes, however, is praised for its Brand Design Consistency, scoring 9.3, which helps maintain a cohesive brand image across communications.
- Reviewers mention that UserVoice's Survey Management features, particularly Survey Deployment, received a lower score of 7.7, indicating room for improvement. In contrast, LaunchNotes' Feedback Aggregation feature scored 9.0, which users find effective for compiling and analyzing user feedback.
- Users say that UserVoice's Product Direction score of 8.1 reflects some uncertainty about future updates, while LaunchNotes' score of 8.2 indicates a slightly more positive outlook, suggesting that users feel more confident in the ongoing development of the product.
Pricing
Entry-Level Pricing
LaunchNotes
No pricing availableUserVoice
Growth
Starting at $10,788.00
200 Unique End Users Per Year
Capture feedback directly from your customers, and organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.
- Capture feedback directly from your end users.
- Provide updates to internal team on feedback
- Analyze your feedback performance with built-in reports and metrics.
Free Trial
LaunchNotes
Free Trial is available
UserVoice
No trial information availableRatings
Meets Requirements
9.7
26
8.9
180
Ease of Use
9.9
27
8.8
182
Ease of Setup
9.7
17
8.5
82
Ease of Admin
9.6
17
8.6
93
Quality of Support
9.7
25
9.1
140
Has the product been a good partner in doing business?
9.9
16
9.1
88
Product Direction (% positive)
8.2
19
8.1
179
Features by Category
Analytics
9.4
6
Not enough data
Execution
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
Roadmapping
9.7
6
Not enough data
Feature Not Available
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.7
5
Feedback
Not enough data
9.5
29
Not enough data
9.5
39
Idea Sources
Not enough data
9.5
37
Not enough data
9.3
37
Idea Collection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
21
Not enough data
9.3
34
Not enough data
Feature Not Available
Integrations
Not enough data
Feature Not Available
Not enough data
8.7
21
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.9
25
Not enough data
8.6
20
Not enough data
8.6
21
Feedback Analysis
Not enough data
8.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Feedback Sources
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.5
13
Not enough data
8.4
18
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Authoring
8.7
10
Not enough data
9.0
10
Not enough data
9.0
10
Not enough data
Publishing
9.3
10
Not enough data
9.3
9
Not enough data
8.2
10
Not enough data
Generative AI
8.2
10
Not enough data
Generative AI
8.3
5
Feature Not Available
8.3
5
Feature Not Available
Survey Management
9.3
5
8.3
47
|
Verified
Not enough data
7.7
30
|
Verified
9.7
5
9.0
61
|
Verified
9.7
5
8.6
49
Process Management
9.0
5
8.5
61
|
Verified
Not enough data
8.6
16
9.3
5
8.2
58
|
Verified
Not enough data
8.4
45
System Management
9.3
5
8.9
54
|
Verified
9.3
5
8.8
38
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
Not enough data
7.6
40
Not enough data
Feature Not Available
Not enough data
8.9
74
Planning
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
31
Not enough data
7.6
29
Not enough data
Feature Not Available
Workflow Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
27
Categories
Categories
Shared Categories
LaunchNotes and UserVoice are categorized as Enterprise Feedback Management
Unique Categories
LaunchNotes is categorized as Release Notes Management and Strategy and Innovation Roadmapping Tools
UserVoice is categorized as Feedback Analytics, User Research Repositories, Decision-Making, Repository Management, Product Analytics, Product Management, and Idea Management
Reviews
Reviewers' Company Size
LaunchNotes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserVoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
71.0%
Marketing and Advertising
6.5%
Information Technology and Services
6.5%
Events Services
6.5%
Consulting
3.2%
Other
6.5%
Computer Software
42.5%
Information Technology and Services
19.7%
Financial Services
3.4%
Hospitality
2.6%
Telecommunications
2.1%
Other
29.6%
Discussions
LaunchNotes has no discussions with answers
UserVoice has no discussions with answers
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