G2 reviewers report that Meltwater excels in media intelligence, offering a comprehensive system that includes social media listening and robust media monitoring. Users appreciate its global coverage, which provides a broad picture of brand presence across various platforms.
Users say that Meltwater's dashboard is highly customizable, featuring automated analytics that deliver daily reports and insights. This level of automation is highlighted as a significant advantage, making it easier for teams to track performance without manual effort.
According to verified reviews, Launchmetrics shines in customer support, with users noting that their consultants are always available to assist with any issues. This level of personalized support fosters a strong partnership, which many users find invaluable.
Reviewers mention that while Meltwater has a slightly lower ease of use rating, it is still considered intuitive once set up. Users have noted that the programming is easy to navigate, especially after the initial configuration, which can be a hurdle for some.
Users highlight that Launchmetrics has improved efficiency in sample management, eliminating manual data entry and reducing human error. This feature has been particularly beneficial for teams looking to streamline their inbound processes.
G2 reviewers indicate that Meltwater's overall satisfaction scores are significantly higher, reflecting a more favorable user experience across various metrics. However, Launchmetrics boasts a higher rating in quality of support, suggesting that while Meltwater may offer more features, Launchmetrics provides a more supportive user environment.
Pricing
Entry-Level Pricing
Launchmetrics
No pricing available
Meltwater
No pricing available
Free Trial
Launchmetrics
No trial information available
Meltwater
No trial information available
Ratings
Meets Requirements
8.6
67
7.9
2,136
Ease of Use
8.8
68
7.8
2,170
Ease of Setup
8.0
16
7.8
1,150
Ease of Admin
8.1
17
8.1
929
Quality of Support
9.7
68
8.5
2,061
Has the product been a good partner in doing business?
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.