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Compare Launch27 and ServiceDeck

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At a Glance
Launch27
Launch27
Star Rating
(64)4.6 out of 5
Market Segments
Small-Business (98.4% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
$59 Billed Monthly
Browse all 3 pricing plans
ServiceDeck
ServiceDeck
Star Rating
(34)4.4 out of 5
Market Segments
Small-Business (56.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us 50 Users Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviews say that Launch27 excels in ease of setup with a score of 9.2, making it a favorite among users who appreciate a quick onboarding process. In contrast, ServiceDeck's ease of setup score of 8.5 indicates that users may face more challenges getting started.
  • Users report that Launch27's ease of use is rated at 9.0, highlighting its intuitive interface and user-friendly features. On the other hand, ServiceDeck, with a score of 8.9, is still user-friendly but may require a bit more time for users to familiarize themselves with its functionalities.
  • Reviewers mention that Launch27 has a strong reputation for customer support, scoring 8.9, which users appreciate for its responsiveness and helpfulness. ServiceDeck matches this score but lacks the same volume of positive feedback, which may indicate variability in user experiences.
  • Users on G2 highlight that Launch27 has been a good partner in doing business, scoring 9.6, which reflects high satisfaction with its reliability and support. In contrast, ServiceDeck's score of 7.3 suggests that users may not feel as supported in their business endeavors.
  • Reviewers mention that while both products have a strong focus on small businesses, Launch27 dominates this market segment with 98.4% of reviews coming from small business users, compared to ServiceDeck's 56.3%. This indicates that Launch27 may be better tailored to the specific needs of small businesses.
  • G2 users report that while ServiceDeck has a higher score for meeting requirements at 9.0, Launch27's score of 8.4 still indicates that it meets most user needs effectively. However, users may find that ServiceDeck offers more specialized features that align closely with their specific requirements.
Pricing
Entry-Level Pricing
Launch27
Base Plan
$59
Billed Monthly
Browse all 3 pricing plans
ServiceDeck
Enterprise
Contact Us
50 Users Per Month
Browse all 3 pricing plans
Free Trial
Launch27
Free Trial is available
ServiceDeck
Free Trial is available
Ratings
Meets Requirements
8.4
57
9.0
28
Ease of Use
9.0
60
8.9
28
Ease of Setup
9.2
39
8.5
9
Ease of Admin
9.1
37
7.0
5
Quality of Support
8.9
60
8.9
28
Has the product been a good partner in doing business?
9.6
38
7.3
5
Product Direction (% positive)
9.0
59
9.2
28
Features by Category
Field Service ManagementHide 18 FeaturesShow 18 Features
Not enough data
8.8
21
Generative AI
Not enough data
8.5
13
Not enough data
9.0
13
Before the Job
Not enough data
9.2
20
Not enough data
8.9
19
Not enough data
8.2
19
Not enough data
8.6
19
On the Job
Not enough data
8.4
19
Not enough data
9.2
19
Not enough data
9.1
19
Not enough data
9.2
20
Not enough data
8.9
19
After the Job
Not enough data
8.8
20
Not enough data
8.9
20
Not enough data
9.1
18
Not enough data
8.4
18
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Launch27
Launch27
ServiceDeck
ServiceDeck
Launch27 and ServiceDeck are categorized as Cleaning Services
Unique Categories
Launch27
Launch27 has no unique categories
ServiceDeck
ServiceDeck is categorized as Construction CRM, HVAC, and Field Service Management
Reviews
Reviewers' Company Size
Launch27
Launch27
Small-Business(50 or fewer emp.)
98.4%
Mid-Market(51-1000 emp.)
1.6%
Enterprise(> 1000 emp.)
0%
ServiceDeck
ServiceDeck
Small-Business(50 or fewer emp.)
56.3%
Mid-Market(51-1000 emp.)
28.1%
Enterprise(> 1000 emp.)
15.6%
Reviewers' Industry
Launch27
Launch27
Consumer Services
25.4%
Facilities Services
14.3%
Hospitality
7.9%
Marketing and Advertising
6.3%
Individual & Family Services
6.3%
Other
39.7%
ServiceDeck
ServiceDeck
Information Technology and Services
9.4%
Consumer Services
9.4%
Construction
9.4%
Computer Software
9.4%
Manufacturing
6.3%
Other
56.3%
Alternatives
Launch27
Launch27 Alternatives
ZenMaid Software
ZenMaid Software
Add ZenMaid Software
Jobber
Jobber
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Connecteam
Connecteam
Add Connecteam
Swept
Swept
Add Swept
ServiceDeck
ServiceDeck Alternatives
Jobber
Jobber
Add Jobber
Connecteam
Connecteam
Add Connecteam
Simpro
Simpro
Add Simpro
Jotform
Jotform
Add Jotform
Discussions
Launch27
Launch27 Discussions
Monty the Mongoose crying
Launch27 has no discussions with answers
ServiceDeck
ServiceDeck Discussions
Monty the Mongoose crying
ServiceDeck has no discussions with answers