G2 reviewers report that Sprout Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Lately. Users appreciate its robust features, such as native social listening capabilities that help identify trends and potential crises before they escalate.
Users say that Lately shines in its user-friendliness, making scheduling social posts a breeze. Reviewers highlight the platform's ability to quickly generate posts from existing content, allowing them to schedule hundreds of posts in just a few hours, a task that would typically take days.
Reviewers mention that Sprout Social offers a comprehensive reporting system, with helpful graphs and analytics that make presenting data straightforward. This feature is particularly valued by users who need to demonstrate social media performance to stakeholders.
According to verified reviews, Lately's ease of setup and administration is a standout feature, with users noting that the onboarding process is intuitive and quick. This allows new users to get up and running without a steep learning curve.
Users highlight that Sprout Social's customer support is highly regarded, with many praising the responsiveness and helpfulness of the support team. This level of service is crucial for users who may encounter challenges while navigating the platform.
G2 reviewers indicate that while both platforms have similar ease of use ratings, Sprout Social's extensive feature set and integrations provide a more comprehensive solution for businesses looking to manage their social media presence effectively.
Pricing
Entry-Level Pricing
Lately
No pricing available
Sprout Social
Essentials
Starting at $79.00
1 user/per month (billed annually)
Created for social media professionals focused on simplifying publishing workflows.
Connect up to 5 social profiles
Increase your visibility with optimal send times
Track performance with profile and post-level reporting