G2 reviewers report that Sprout Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Lately. Users appreciate its ability to publish across multiple channels simultaneously, which simplifies social media management.
Users say that the implementation process for Sprout Social is smooth and intuitive, with many highlighting the ease of setup as a major advantage. In contrast, while Lately also receives praise for its user-friendliness, it lacks the same level of comprehensive support and resources that Sprout Social offers.
Reviewers mention that Sprout Social's analytics module is a standout feature, providing clear and actionable performance insights. This is particularly beneficial for users looking to track their social media effectiveness, whereas Lately's analytics, while appreciated, do not match the depth and customization options available in Sprout Social.
According to verified reviews, Lately shines in its ability to quickly generate and schedule social media posts from existing content, allowing users to save time. However, this feature does not compensate for the overall lower satisfaction ratings and fewer user reviews compared to Sprout Social.
Users highlight that Sprout Social's queue management feature enhances their workflow, making it easier to plan and execute social media strategies. In comparison, while Lately offers scheduling capabilities, it does not provide the same level of robust features that users have come to expect from a leading social media management tool.
Reviewers note that Sprout Social's quality of support is a significant advantage, with many users feeling well-supported throughout their experience. Lately, while also receiving positive feedback for its support, does not have the same volume of resources or community engagement that Sprout Social provides, which can be a drawback for users seeking assistance.
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
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