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Compare Laserfiche and Upland FileBound 
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At a Glance
Market Segments
Mid-Market (59.8% of reviews)
Small-Business (40.9% of reviews)
Entry-Level Pricing
$53.00 1 Users Per Year
Contact Vendor for Pricing
Laserfiche
Star Rating
(1,164)4.7 out of 5
Market Segments
Mid-Market (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
$53.00 1 Users Per Year
Browse all 3 pricing plansUpland FileBound
Star Rating
(32)3.9 out of 5
Market Segments
Small-Business (40.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about Upland FileBoundSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Laserfiche excels in its File Type Support with a score of 9.1, allowing for a wide variety of document formats, while Upland FileBound, with a score of 8.5, has more limited support, which can hinder flexibility in document management.
- Reviewers mention that Laserfiche's Web Interface is highly rated at 9.1, providing a user-friendly experience, whereas Upland FileBound's interface, rated at 8.3, is considered less intuitive, making navigation more cumbersome for users.
- G2 users highlight Laserfiche's superior Quality of Support with a score of 8.9, indicating prompt and effective assistance, while Upland FileBound's support, rated at 7.7, is often described as slower and less responsive, leading to frustration among users.
- Users on G2 report that Laserfiche's Form Creation feature is robust, scoring 9.2, which allows for extensive customization and ease of use, while Upland FileBound's score of 7.8 suggests limitations in this area, making it less appealing for users needing advanced form functionalities.
- Reviewers mention that Laserfiche's Automation Building capabilities, particularly its Visual Editor and Custom Automation features, are highly rated at 8.9 and 9.0 respectively, enabling users to create complex workflows easily, whereas Upland FileBound's automation features are perceived as less flexible and harder to navigate.
- Users say that Laserfiche's Document Management system is highly effective, scoring 9.2, which includes features like Document Approval and Real-Time Process Monitoring, while Upland FileBound, with a score of 9.0, lacks some of the advanced functionalities that users find essential for efficient document handling.
Pricing
Entry-Level Pricing
Laserfiche
Laserfiche Cloud Starter
$53.00
1 Users Per Year
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
Free Trial
Laserfiche
No trial information availableUpland FileBound
No trial information availableRatings
Meets Requirements
9.1
988
8.5
18
Ease of Use
8.8
1,015
8.3
18
Ease of Setup
8.2
735
7.2
9
Ease of Admin
8.5
710
8.1
9
Quality of Support
9.0
945
7.7
16
Has the product been a good partner in doing business?
9.2
709
8.1
8
Product Direction (% positive)
9.5
991
7.3
17
Features by Category
File Management
8.4
32
Not enough data
9.2
33
Not enough data
9.0
31
Not enough data
9.0
31
Not enough data
8.2
29
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.0
31
Not enough data
9.1
31
Not enough data
8.2
31
Not enough data
8.7
30
Not enough data
Administration
9.1
31
Not enough data
9.3
31
Not enough data
9.1
31
Not enough data
9.5
29
Not enough data
9.1
29
Not enough data
9.4
29
Not enough data
Platform
9.2
44
Not enough data
8.6
44
Not enough data
9.0
44
Not enough data
8.4
44
Not enough data
Edit
8.9
425
Not enough data
8.9
410
Not enough data
8.7
379
Not enough data
8.9
398
Not enough data
Logistics
9.1
439
Not enough data
8.9
406
Not enough data
8.7
374
Not enough data
9.3
448
Not enough data
9.0
447
Not enough data
Invoice Management
8.9
100
Not enough data
8.5
81
Not enough data
9.1
111
Not enough data
Invoice Processing
8.6
93
Not enough data
7.8
84
Not enough data
9.1
109
Not enough data
8.0
77
Not enough data
Analytics
8.8
94
Not enough data
8.3
74
Not enough data
7.9
74
Not enough data
Integration
8.4
88
Not enough data
8.0
74
Not enough data
8.2
73
Not enough data
Risk
8.5
97
Not enough data
8.7
98
Not enough data
8.6
88
Not enough data
Recovery
8.3
70
Feature Not Available
8.5
104
Not enough data
Audit
8.5
97
Not enough data
8.4
82
Not enough data
7.8
70
Not enough data
8.0
79
Not enough data
Fraud
8.2
76
Feature Not Available
8.3
87
Not enough data
8.4
92
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.9
186
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
9.3
195
|
Verified
Not enough data
Forms
8.8
177
|
Verified
Not enough data
8.9
192
|
Verified
Not enough data
8.6
166
|
Verified
Not enough data
Automation
9.2
195
|
Verified
Not enough data
9.1
183
Not enough data
8.8
177
|
Verified
Not enough data
8.1
131
|
Verified
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.1
246
Not enough data
7.3
148
Not enough data
7.3
133
Not enough data
Document Processing
8.9
242
Not enough data
8.7
228
Not enough data
8.0
186
Not enough data
8.5
192
Not enough data
8.4
212
Not enough data
Platform Additional Functionality
8.5
214
Not enough data
8.6
218
Not enough data
8.6
208
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Not enough data
Additional Functionality
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.7
142
Not enough data
8.3
180
Not enough data
Generative AI
8.3
126
Not enough data
8.0
123
Not enough data
Process Management
8.9
416
Not enough data
8.7
404
Not enough data
8.9
404
Not enough data
8.5
319
Not enough data
8.2
286
Not enough data
8.5
295
Not enough data
9.1
354
Not enough data
Customization
9.0
445
Not enough data
9.1
450
Not enough data
9.1
448
Not enough data
8.5
386
Not enough data
8.6
386
Not enough data
Collaboration
8.7
419
Not enough data
8.6
395
Not enough data
9.0
424
Not enough data
9.0
431
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.1
352
Not enough data
Agentic AI - Enterprise Content Management (ECM)
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
288
Not enough data
9.4
299
Not enough data
8.9
285
Not enough data
8.9
266
Not enough data
8.7
254
Not enough data
8.8
259
Not enough data
9.2
267
Not enough data
8.5
237
Not enough data
8.8
241
Not enough data
8.9
291
Not enough data
9.0
268
Not enough data
8.0
200
Not enough data
Workflow
9.3
280
Not enough data
9.0
270
Not enough data
9.0
266
Not enough data
9.2
264
Not enough data
8.7
215
Not enough data
Platform
8.6
178
Not enough data
8.9
279
Not enough data
8.6
257
Not enough data
8.9
230
Not enough data
8.4
197
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Laserfiche and Upland FileBound are categorized as AP Automation
Unique Categories
Laserfiche is categorized as Document Management, Document Scanning, Digital Process Automation (DPA), OCR, Online Form Builder, Cloud Content Collaboration, Enterprise Content Management (ECM), and Business Process Management
Upland FileBound has no unique categories
Reviews
Reviewers' Company Size
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upland FileBound
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
37.9%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.3%
Other
40.7%
Higher Education
13.6%
Retail
9.1%
Information Technology and Services
9.1%
Printing
4.5%
Oil & Energy
4.5%
Other
59.1%
Discussions
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 Comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
What is the best way to explain Laserfische to a non-user?
3 Comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 Comments
HI
20 employees minimum.Read more
Upland FileBound has no discussions with answers
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