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Compare Laserfiche and Softdocs 
Featured Products
At a Glance
Market Segments
Mid-Market (59.9% of reviews)
Mid-Market (73.9% of reviews)
Entry-Level Pricing
$53.00 1 Users Per Month
No pricing available
Laserfiche
Star Rating
(1,162)4.7 out of 5
Market Segments
Mid-Market (59.9% of reviews)
Pros & Cons
Entry-Level Pricing
$53.00 1 Users Per Month
Browse all 3 pricing plansSoftdocs
Star Rating
(24)4.7 out of 5
Market Segments
Mid-Market (73.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SoftdocsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Laserfiche excels in document management, with users praising its ability to automate tasks like creation, approval, and signing, making it a highly efficient solution for managing documents.
- Users say that Softdocs offers excellent security and permissions, allowing for precise control over who can access specific documents, which is a significant advantage for organizations prioritizing data security.
- Reviewers mention that Laserfiche's user-friendly interface and quick implementation process contribute to a smoother onboarding experience, with many users highlighting its intuitive design for easy access and sharing of documents.
- According to verified reviews, Softdocs stands out for its exceptional customer support, with users noting that the support team is always willing to help with complex workflows and form-building needs, enhancing the overall user experience.
- G2 reviewers highlight that while Laserfiche has a broader range of features for document management, Softdocs shines in form creation and customization, allowing users to get creative with workflows and adapt the software to their unique needs.
- Users report that Laserfiche's document digitization capabilities are impressive, enabling users to easily store and manage their information digitally, which significantly improves efficiency in document-related tasks.
Pricing
Entry-Level Pricing
Laserfiche
Laserfiche Cloud Starter
$53.00
1 Users Per Month
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
Softdocs
No pricing availableFree Trial
Laserfiche
No trial information availableSoftdocs
No trial information availableRatings
Meets Requirements
9.1
986
9.5
14
Ease of Use
8.8
1,013
9.0
15
Ease of Setup
8.2
733
8.5
10
Ease of Admin
8.5
710
9.1
9
Quality of Support
9.0
943
9.8
14
Has the product been a good partner in doing business?
9.2
709
9.8
9
Product Direction (% positive)
9.5
989
9.1
13
Features by Category
Signature Process
Not enough data
8.1
6
Not enough data
Feature Not Available
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
7.3
5
Not enough data
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
8.3
5
File Management
8.4
32
Not enough data
9.2
33
Not enough data
9.0
31
Not enough data
9.0
31
Not enough data
8.2
29
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.0
31
Not enough data
9.1
31
Not enough data
8.2
31
Not enough data
8.7
30
Not enough data
Administration
9.1
31
Not enough data
9.3
31
Not enough data
9.1
31
Not enough data
9.5
29
Not enough data
9.1
29
Not enough data
9.4
29
Not enough data
Platform
9.2
45
Not enough data
8.6
44
Not enough data
9.0
44
Not enough data
8.4
44
Not enough data
Edit
8.9
425
7.0
5
8.9
410
Not enough data
8.7
379
Not enough data
8.9
398
Not enough data
Logistics
9.1
439
9.7
5
8.9
406
9.3
5
8.7
374
Not enough data
9.3
448
8.6
6
9.0
447
9.4
6
Setup
Not enough data
9.2
6
Not enough data
9.1
9
Not enough data
8.9
6
Not enough data
9.2
8
Management
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
8.6
7
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
8.9
101
Not enough data
8.5
81
Not enough data
9.1
111
Not enough data
Invoice Processing
8.6
93
Not enough data
7.8
84
Not enough data
9.1
109
Not enough data
8.0
77
Not enough data
Analytics
8.8
94
Not enough data
8.3
74
Not enough data
7.9
74
Not enough data
Integration
8.4
88
Not enough data
8.0
74
Not enough data
8.2
73
Not enough data
Risk
8.5
97
Not enough data
8.7
98
Not enough data
8.6
88
Not enough data
Recovery
8.3
70
Not enough data
8.5
104
Not enough data
Audit
8.5
97
Not enough data
8.4
82
Not enough data
7.8
70
Not enough data
8.0
79
Not enough data
Fraud
8.2
76
Not enough data
8.3
87
Not enough data
8.4
92
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.9
186
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
9.3
195
|
Verified
Not enough data
Forms
8.8
177
|
Verified
Not enough data
8.9
192
|
Verified
Not enough data
8.6
166
|
Verified
Not enough data
Automation
9.2
195
|
Verified
Not enough data
9.1
183
Not enough data
8.8
177
|
Verified
Not enough data
8.1
131
|
Verified
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.1
246
Not enough data
7.3
148
Not enough data
7.3
133
Not enough data
Document Processing
8.9
242
Not enough data
8.7
228
Not enough data
8.0
186
Not enough data
8.5
192
Not enough data
8.4
212
Not enough data
Platform Additional Functionality
8.5
214
Not enough data
8.6
218
Not enough data
8.6
208
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.1
221
9.5
7
9.0
208
9.2
6
9.1
214
9.3
5
9.0
219
9.4
6
Additional Functionality
8.8
192
9.2
6
7.8
165
Feature Not Available
9.0
215
9.3
7
7.7
142
Not enough data
8.3
180
Not enough data
Generative AI
8.3
126
Not enough data
8.0
123
Not enough data
Process Management
8.9
416
Not enough data
8.7
404
Not enough data
8.9
404
Not enough data
8.5
319
Not enough data
8.2
286
Not enough data
8.5
295
Not enough data
9.1
354
Not enough data
Customization
9.0
445
Not enough data
9.1
450
Not enough data
9.1
448
Not enough data
8.5
386
Not enough data
8.6
386
Not enough data
Collaboration
8.7
419
Not enough data
8.6
395
Not enough data
9.0
424
Not enough data
9.0
431
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.1
352
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
287
Not enough data
9.4
298
Not enough data
8.9
284
Not enough data
8.9
265
Feature Not Available
8.7
253
Not enough data
8.8
258
Not enough data
9.2
267
8.3
5
8.5
236
Not enough data
8.8
240
Not enough data
8.9
289
Not enough data
9.0
267
Not enough data
8.0
199
Not enough data
Workflow
9.2
279
8.7
5
9.0
269
Not enough data
9.0
265
Not enough data
9.2
262
9.0
5
8.7
214
Feature Not Available
Platform
8.6
177
Not enough data
8.9
279
Not enough data
8.6
256
Not enough data
8.9
228
Not enough data
8.4
196
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Laserfiche and Softdocs are categorized as Document Management, Document Scanning, Online Form Builder, and Enterprise Content Management (ECM)
Unique Categories
Laserfiche is categorized as Digital Process Automation (DPA), AP Automation, OCR, Cloud Content Collaboration, and Business Process Management
Softdocs is categorized as E-Signature and Workflow Management
Reviews
Reviewers' Company Size
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Softdocs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
38.0%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.2%
Other
40.7%
Higher Education
69.6%
Education Management
26.1%
Primary/Secondary Education
4.3%
‐
‐
Other
0.0%
Alternatives
Discussions
What is the best way to explain Laserfische to a non-user?
3 Comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 Comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 Comments
HI
20 employees minimum.Read more
Softdocs has no discussions with answers
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