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Laserfiche
Laserfiche
(1,161)
4.7 out of 5
Laserfiche
By Laserfiche
Get a quote
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Pega Platform
Pega Platform
(276)
4.2 out of 5
Pega Platform
By Pegasystems
At a Glance
Laserfiche
Laserfiche
Star Rating
(1,161)4.7 out of 5
Market Segments
Mid-Market (59.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$53.00 1 Users Per Year
Browse all 3 pricing plans
Pega Platform
Pega Platform
Star Rating
(276)4.2 out of 5
Market Segments
Enterprise (66.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Pega Platform
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Laserfiche excels in document management, with users praising its ability to automate tasks like creation, approval, and signing. One user highlighted how it significantly digitizes documents for easy access and sharing, making it a top choice for organizations focused on efficient document workflows.
  • Users say Pega Platform offers a strong no-code development environment, allowing users to create interfaces without needing software developers. Reviewers appreciate the ease of integrating various systems, such as accounting and eCommerce, which enhances overall operational efficiency.
  • According to verified reviews, Laserfiche's ease of use is a standout feature, with a score of 4.7. Users find it intuitive for managing documents, which contributes to a smoother workflow and less time spent on training.
  • Reviewers mention that Pega Platform can sometimes face challenges in meeting specific workflow needs, with some users noting configuration difficulties. However, they also appreciate its robust capabilities for creating business data rules and improving CRM and ERP systems.
  • Users highlight that Laserfiche's quality of support is exceptional, with a score of 9.0. Many users have shared positive experiences regarding the responsiveness and helpfulness of the support team, which is crucial for organizations that rely on timely assistance.
  • G2 reviewers indicate that while Pega Platform has strong features for process design and monitoring, it lags behind Laserfiche in overall user satisfaction, reflected in its lower G2 Score. Users appreciate Pega's capabilities but often compare them unfavorably to the more streamlined experience offered by Laserfiche.
Pricing
Entry-Level Pricing
Laserfiche
Laserfiche Cloud Starter
$53.00
1 Users Per Year
Browse all 3 pricing plans
Pega Platform
No pricing available
Free Trial
Laserfiche
No trial information available
Pega Platform
Free Trial is available
Ratings
Meets Requirements
9.1
985
8.4
160
Ease of Use
8.8
1,012
8.3
161
Ease of Setup
8.2
732
8.0
105
Ease of Admin
8.5
710
8.1
99
Quality of Support
9.0
942
8.2
152
Has the product been a good partner in doing business?
9.2
709
8.3
93
Product Direction (% positive)
9.5
988
8.0
159
Features by Category
Cloud Content CollaborationHide 22 FeaturesShow 22 Features
8.9
51
Not enough data
File Management
8.4
32
Not enough data
9.2
33
Not enough data
9.0
31
Not enough data
9.0
31
Not enough data
8.2
29
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.0
31
Not enough data
9.1
31
Not enough data
8.2
31
Not enough data
8.7
30
Not enough data
Administration
9.1
31
Not enough data
9.3
31
Not enough data
9.1
31
Not enough data
9.5
29
Not enough data
9.1
29
Not enough data
9.4
29
Not enough data
Platform
9.2
44
Not enough data
8.6
44
Not enough data
9.0
44
Not enough data
8.4
44
Not enough data
Warranty ManagementHide 7 FeaturesShow 7 Features
Not enough data
9.5
13
User Tools - Warranty Management
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
9.5
7
Customer Insights
Not enough data
9.3
7
Not enough data
9.7
6
Software Integrations
Not enough data
9.4
8
Not enough data
9.7
6
Document ScanningHide 9 FeaturesShow 9 Features
8.9
480
Not enough data
Edit
8.9
425
Not enough data
8.9
410
Not enough data
8.7
379
Not enough data
8.9
398
Not enough data
Logistics
9.1
439
Not enough data
8.9
406
Not enough data
8.7
374
Not enough data
9.3
448
Not enough data
9.0
447
Not enough data
Workflow ManagementHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workplace Innovation PlatformsHide 13 FeaturesShow 13 Features
Not enough data
8.6
21
Administration
Not enough data
8.2
10
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
9.1
11
|
Verified
Automation
Not enough data
8.8
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.3
12
|
Verified
Development
Not enough data
8.3
8
Not enough data
8.9
12
|
Verified
Not enough data
8.9
6
Not enough data
8.6
11
|
Verified
AP AutomationHide 28 FeaturesShow 28 Features
8.4
118
Not enough data
Invoice Management
8.9
100
Not enough data
8.5
81
Not enough data
9.1
111
Not enough data
Invoice Processing
8.6
93
Not enough data
7.8
84
Not enough data
9.1
109
Not enough data
8.0
77
Not enough data
Analytics
8.8
94
Not enough data
8.3
74
Not enough data
7.9
74
Not enough data
Integration
8.4
88
Not enough data
8.0
74
Not enough data
8.2
73
Not enough data
Risk
8.5
97
Not enough data
8.7
98
Not enough data
8.6
88
Not enough data
Recovery
8.3
70
Not enough data
8.5
104
Not enough data
Audit
8.5
97
Not enough data
8.4
82
Not enough data
7.8
70
Not enough data
8.0
79
Not enough data
Fraud
8.2
76
Not enough data
8.3
87
Not enough data
8.4
92
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Robotic Process Automation (RPA)Hide 22 FeaturesShow 22 Features
Not enough data
8.8
30
Automation Building
Not enough data
8.5
16
|
Verified
Not enough data
8.8
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.9
16
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
8.2
10
|
Verified
Bot Management & Execution
Not enough data
9.0
14
|
Verified
Not enough data
9.1
15
|
Verified
Not enough data
8.6
14
|
Verified
Not enough data
8.7
15
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.2
10
|
Verified
Intelligent Automation
Not enough data
9.2
6
Not enough data
8.5
8
|
Verified
Not enough data
8.8
8
|
Verified
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
8.7
18
Platform Basics
Not enough data
9.1
9
|
Verified
Not enough data
8.7
10
|
Verified
Platform Data
Not enough data
8.1
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.0
10
Platform Additional Functionality
Not enough data
8.5
8
Not enough data
9.2
10
|
Verified
Not enough data
8.8
10
|
Verified
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Process Automation (DPA)Hide 17 FeaturesShow 17 Features
8.9
219
Not enough data
Digital Workflows
8.9
186
|
Verified
8.5
12
8.6
173
|
Verified
8.6
13
|
Verified
9.3
195
|
Verified
8.1
12
|
Verified
Forms
8.8
177
|
Verified
7.8
12
|
Verified
8.9
192
|
Verified
7.8
12
|
Verified
8.6
166
|
Verified
8.0
11
Automation
9.2
195
|
Verified
8.9
12
9.1
183
8.8
13
|
Verified
8.8
177
|
Verified
7.9
12
|
Verified
8.1
131
|
Verified
8.1
9
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process MiningHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
OCRHide 12 FeaturesShow 12 Features
8.4
266
Not enough data
Operating System
9.1
246
Not enough data
7.3
148
Not enough data
7.3
133
Not enough data
Document Processing
8.9
242
Not enough data
8.7
228
Not enough data
8.0
186
Not enough data
8.5
192
Not enough data
8.4
212
Not enough data
Platform Additional Functionality
8.5
214
Not enough data
8.6
218
Not enough data
8.6
208
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Application Development PlatformsHide 7 FeaturesShow 7 Features
Not enough data
8.3
13
Functionality
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
8.3
8
Not enough data
7.8
10
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
8.0
9
Online Form BuilderHide 9 FeaturesShow 9 Features
8.7
238
Not enough data
Customization
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Not enough data
Additional Functionality
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.7
142
Not enough data
8.3
180
Not enough data
Bot PlatformsHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Field Service ManagementHide 18 FeaturesShow 18 Features
Not enough data
9.1
17
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
9.2
10
Not enough data
9.0
8
On the Job
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
9.4
9
Not enough data
8.9
9
After the Job
Not enough data
9.2
11
Not enough data
9.5
11
Not enough data
9.6
9
Not enough data
9.4
9
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Process ManagementHide 26 FeaturesShow 26 Features
8.7
488
8.7
123
Generative AI
8.3
126
Not enough data
8.0
123
Not enough data
Process Management
8.9
416
9.2
6
8.7
404
8.5
77
8.9
404
8.3
5
8.5
319
8.3
7
8.2
286
8.5
8
8.5
295
8.8
8
9.1
354
9.0
7
Customization
9.0
445
8.4
76
9.1
450
8.6
82
9.1
448
8.4
73
8.5
386
8.3
68
8.6
386
9.3
5
Collaboration
8.7
419
8.5
69
8.6
395
8.3
69
9.0
424
8.5
77
9.0
431
9.7
5
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.1
352
9.0
7
Process OrchestrationHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Automation Platforms (BAPs)Hide 18 FeaturesShow 18 Features
Not enough data
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Content Management (ECM)Hide 25 FeaturesShow 25 Features
8.9
326
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
287
Not enough data
9.4
298
Not enough data
8.9
284
Not enough data
8.9
265
Not enough data
8.7
253
Not enough data
8.8
258
Not enough data
9.2
266
Not enough data
8.5
236
Not enough data
8.8
240
Not enough data
8.9
289
Not enough data
9.0
267
Not enough data
8.0
199
Not enough data
Workflow
9.2
278
Not enough data
9.0
269
Not enough data
9.0
265
Not enough data
9.2
262
Not enough data
8.7
214
Not enough data
Platform
8.6
177
Not enough data
8.9
278
Not enough data
8.6
256
Not enough data
8.9
228
Not enough data
8.4
196
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Low-Code Development PlatformsHide 14 FeaturesShow 14 Features
Not enough data
8.5
90
Application Design
Not enough data
8.3
49
|
Verified
Not enough data
8.0
49
|
Verified
Not enough data
8.8
48
|
Verified
Not enough data
8.7
47
|
Verified
Not enough data
9.1
47
|
Verified
Data Control
Not enough data
8.4
44
|
Verified
Not enough data
8.2
47
|
Verified
Not enough data
8.9
45
|
Verified
Publishing
Not enough data
8.7
50
|
Verified
Not enough data
8.3
48
|
Verified
Not enough data
8.6
50
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Laserfiche
Laserfiche
Pega Platform
Pega Platform
Laserfiche and Pega Platform are categorized as Digital Process Automation (DPA) and Business Process Management
Unique Categories
Laserfiche
Pega Platform
Reviews
Reviewers' Company Size
Laserfiche
Laserfiche
Small-Business(50 or fewer emp.)
14.0%
Mid-Market(51-1000 emp.)
59.9%
Enterprise(> 1000 emp.)
26.1%
Pega Platform
Pega Platform
Small-Business(50 or fewer emp.)
15.4%
Mid-Market(51-1000 emp.)
17.9%
Enterprise(> 1000 emp.)
66.7%
Reviewers' Industry
Laserfiche
Laserfiche
Government Administration
38.0%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.2%
Other
40.7%
Pega Platform
Pega Platform
Information Technology and Services
21.0%
Financial Services
12.3%
Banking
11.8%
Computer Software
10.8%
Insurance
8.2%
Other
35.9%
Alternatives
Laserfiche
Laserfiche Alternatives
DocuWare
DocuWare
Add DocuWare
Square 9 Softworks
Square 9 Softworks
Add Square 9 Softworks
Hyland OnBase
Hyland OnBase
Add Hyland OnBase
Revver
Revver
Add Revver
Pega Platform
Pega Platform Alternatives
Appian
Appian
Add Appian
Nintex
Nintex
Add Nintex
Kissflow
Kissflow
Add Kissflow
SS&C Blue Prism Intelligent Automation Platform
SS&C Blue Prism Intelligent Automation Platform
Add SS&C Blue Prism Intelligent Automation Platform
Discussions
Laserfiche
Laserfiche Discussions
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 Comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
What is the best way to explain Laserfische to a non-user?
3 Comments
Glen M.
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 Comments
HI
20 employees minimum.Read more
See all discussions
Pega Platform
Pega Platform Discussions
What is PEGA platform?
1 Comment
AV
An integrated platform that provides low code implementation of predominantly workflow based process automations. Read more
Is PEGA easy or tough?
1 Comment
Sachidananda C.
SC
Best tool Read more
What is Pega Platform used for?
1 Comment
Anudeep N.
AN
Its a low code platform where all the things comes with pre defined code which makes us to build the application faster and smoother and moreover its a low...Read more
See all discussions
Ask Laserfiche a QuestionContact Laserfiche
Ask Pega Platform a QuestionContact Pega Platform

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Add Product
Laserfiche
Laserfiche
Get a quote
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Pega Platform
Pega Platform