Compare Laserfiche and OpenText Hightail 
At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
$53.00 1 Users Per Month
$15 user/month
Laserfiche
Star Rating
(1,162)4.7 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
$53.00 1 Users Per Month
Browse all 3 pricing plansOpenText Hightail
Star Rating
(685)4.2 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$15 user/month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that OpenText Hightail excels in ease of use, with users appreciating its modern interface and quick file delivery capabilities. Many find it simple and fast, making it a great choice for non-technical users.
- Users say that Laserfiche stands out for its document management efficiency, automating tasks like approvals and electronic signatures. Reviewers highlight its ability to centralize access and streamline document-related processes, making it a robust solution for organizations.
- According to verified reviews, OpenText Hightail has a quicker implementation process, with users noting the intuitive onboarding experience that allows teams to start collaborating swiftly.
- Reviewers mention that Laserfiche offers superior quality of support, with many users praising the responsiveness and helpfulness of the support team, which contributes to a smoother user experience overall.
- G2 reviewers highlight that while both products have similar scores for ease of use, Laserfiche's comprehensive features for document management give it an edge in more complex organizational needs, as it effectively handles a variety of document tasks.
- Users report that OpenText Hightail is particularly strong in file sharing, with a high satisfaction rate for its ability to facilitate quick and easy file transfers, making it ideal for teams that prioritize fast collaboration.
Pricing
Entry-Level Pricing
Laserfiche
Laserfiche Cloud Starter
$53.00
1 Users Per Month
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
OpenText Hightail
Pro
$15
user/month
Secure and easy file sharing.
- Share files up to 25GB
- Unlimited file storage
- Delivery notifications
Free Trial
Laserfiche
No trial information availableOpenText Hightail
Free Trial is available
Ratings
Meets Requirements
9.1
985
8.8
625
Ease of Use
8.8
1,013
8.8
626
Ease of Setup
8.2
733
8.7
161
Ease of Admin
8.5
710
8.5
158
Quality of Support
9.0
942
8.2
390
Has the product been a good partner in doing business?
9.2
709
8.7
144
Product Direction (% positive)
9.5
988
7.0
616
Features by Category
File Management
8.4
32
8.2
83
9.2
33
8.7
149
9.0
31
8.9
154
9.0
31
8.0
66
8.2
29
8.1
73
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.0
31
8.6
66
9.1
31
9.4
158
8.2
31
8.1
33
8.7
30
8.2
82
Administration
9.1
31
8.4
57
9.3
31
8.3
52
9.1
31
Feature Not Available
9.5
29
8.3
39
9.1
29
Feature Not Available
9.4
29
9.0
58
Platform
9.2
45
8.6
55
8.6
44
7.7
33
9.0
44
8.0
32
8.4
44
Feature Not Available
Edit
8.9
425
Not enough data
8.9
410
Not enough data
8.7
379
Not enough data
8.9
398
Not enough data
Logistics
9.1
439
Not enough data
8.9
406
Not enough data
8.7
374
Not enough data
9.3
449
Not enough data
9.0
448
Not enough data
Invoice Management
8.9
101
Not enough data
8.5
81
Not enough data
9.1
111
Not enough data
Invoice Processing
8.6
93
Not enough data
7.8
84
Not enough data
9.1
109
Not enough data
8.0
77
Not enough data
Analytics
8.8
94
Not enough data
8.3
74
Not enough data
7.9
74
Not enough data
Integration
8.4
88
Not enough data
8.0
74
Not enough data
8.2
73
Not enough data
Risk
8.5
97
Not enough data
8.7
98
Not enough data
8.6
88
Not enough data
Recovery
8.3
70
Not enough data
8.5
104
Not enough data
Audit
8.5
97
Not enough data
8.4
82
Not enough data
7.8
70
Not enough data
8.0
79
Not enough data
Fraud
8.2
76
Not enough data
8.3
87
Not enough data
8.4
92
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.7
5
Not enough data
8.3
5
Content & Documents
Not enough data
9.8
9
Not enough data
7.1
7
Not enough data
8.1
7
Not enough data
9.4
6
Controls
Not enough data
9.4
6
Not enough data
7.8
6
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
9.5
7
Project Management
Not enough data
8.9
6
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
8.9
6
Remote Collaboration
Not enough data
9.4
8
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.9
186
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
9.3
195
|
Verified
Not enough data
Forms
8.8
177
|
Verified
Not enough data
8.9
192
|
Verified
Not enough data
8.6
166
|
Verified
Not enough data
Automation
9.2
195
|
Verified
Not enough data
9.1
183
Not enough data
8.8
177
|
Verified
Not enough data
8.1
131
|
Verified
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.1
246
Not enough data
7.3
148
Not enough data
7.3
133
Not enough data
Document Processing
8.9
242
Not enough data
8.7
228
Not enough data
8.0
186
Not enough data
8.5
192
Not enough data
8.4
212
Not enough data
Platform Additional Functionality
8.5
214
Not enough data
8.6
218
Not enough data
8.6
208
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Not enough data
Additional Functionality
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.7
142
Not enough data
8.3
180
Not enough data
Generative AI
8.3
126
Not enough data
8.0
123
Not enough data
Process Management
8.9
416
Not enough data
8.7
404
Not enough data
8.9
404
Not enough data
8.5
319
Not enough data
8.2
286
Not enough data
8.5
295
Not enough data
9.1
354
Not enough data
Customization
9.0
445
Not enough data
9.1
450
Not enough data
9.1
448
Not enough data
8.5
386
Not enough data
8.6
386
Not enough data
Collaboration
8.7
419
Not enough data
8.6
395
Not enough data
9.0
424
Not enough data
9.0
431
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.1
352
Not enough data
Proofing Features - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Collaboration - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
287
Not enough data
9.4
298
Not enough data
8.9
284
Not enough data
8.9
265
Not enough data
8.7
253
Not enough data
8.8
258
Not enough data
9.2
267
Not enough data
8.5
236
Not enough data
8.8
240
Not enough data
8.9
289
Not enough data
9.0
267
Not enough data
8.0
199
Not enough data
Workflow
9.2
279
Not enough data
9.0
269
Not enough data
9.0
265
Not enough data
9.2
262
Not enough data
8.7
214
Not enough data
Platform
8.6
177
Not enough data
8.9
279
Not enough data
8.6
256
Not enough data
8.9
228
Not enough data
8.4
196
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Laserfiche and OpenText Hightail are categorized as Cloud Content Collaboration
Unique Categories
Laserfiche is categorized as Document Management, Document Scanning, Digital Process Automation (DPA), AP Automation, OCR, Online Form Builder, Enterprise Content Management (ECM), and Business Process Management
OpenText Hightail is categorized as Project Collaboration and Online Proofing
Reviews
Reviewers' Company Size
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Hightail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
38.0%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.2%
Other
40.7%
Marketing and Advertising
15.5%
Entertainment
6.2%
Media Production
2.8%
Education Management
2.8%
Consumer Goods
2.7%
Other
70.0%
Alternatives
Discussions
What is the best way to explain Laserfische to a non-user?
3 Comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 Comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 Comments
HI
20 employees minimum.Read more
OpenText Hightail has no more discussions with answers
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