Compare Laserfiche and OpenText Documentum Content Management 
At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Enterprise (60.7% of reviews)
Entry-Level Pricing
$53.00 1 Users Per Month
No pricing available
Laserfiche
Star Rating
(1,162)4.7 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
$53.00 1 Users Per Month
Browse all 3 pricing plansOpenText Documentum Content Management
Star Rating
(57)3.7 out of 5
Market Segments
Enterprise (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpenText Documentum Content ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Laserfiche excels in user satisfaction, boasting a significantly higher overall rating compared to OpenText Documentum. Users appreciate its efficiency in document management, highlighting features like automated approval processes and electronic signatures that streamline workflows.
- According to verified reviews, OpenText Documentum is recognized for its robustness and scalability, making it a strong choice for enterprises dealing with large volumes of documents. Users note its powerful capabilities, especially in regulated industries, where control and security are paramount.
- Reviewers mention that Laserfiche offers a more intuitive user experience, with a focus on ease of use and setup. Many users find the platform user-friendly, which facilitates quicker onboarding and adoption across teams, contrasting with the more complex setup process reported for OpenText Documentum.
- Users say that Laserfiche's support quality is notably high, with many praising the responsiveness and helpfulness of the support team. In comparison, while OpenText Documentum does provide support, some users feel it could be improved to match the level of service offered by Laserfiche.
- According to recent feedback, Laserfiche shines in its automation capabilities, allowing users to digitize documents and manage them efficiently. This feature is particularly beneficial for organizations looking to enhance productivity through automated document workflows, an area where OpenText Documentum is perceived as less agile.
- G2 reviewers highlight that while OpenText Documentum is a solid choice for enterprise content management, it may not meet the needs of all users due to its complexity. In contrast, Laserfiche is often described as a versatile solution that centralizes document access and management, making it a preferred option for mid-market companies.
Pricing
Entry-Level Pricing
Laserfiche
Laserfiche Cloud Starter
$53.00
1 Users Per Month
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
OpenText Documentum Content Management
No pricing availableFree Trial
Laserfiche
No trial information availableOpenText Documentum Content Management
No trial information availableRatings
Meets Requirements
9.1
985
8.1
48
Ease of Use
8.8
1,013
6.8
49
Ease of Setup
8.2
733
5.5
35
Ease of Admin
8.5
710
6.6
32
Quality of Support
9.0
942
7.2
47
Has the product been a good partner in doing business?
9.2
709
6.8
33
Product Direction (% positive)
9.5
988
4.4
48
Features by Category
File Management
8.4
32
Not enough data
9.2
33
Not enough data
9.0
31
Not enough data
9.0
31
Not enough data
8.2
29
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.0
31
Not enough data
9.1
31
Not enough data
8.2
31
Not enough data
8.7
30
Not enough data
Administration
9.1
31
Not enough data
9.3
31
Not enough data
9.1
31
Not enough data
9.5
29
Not enough data
9.1
29
Not enough data
9.4
29
Not enough data
Platform
9.2
45
Not enough data
8.6
44
Not enough data
9.0
44
Not enough data
8.4
44
Not enough data
Edit
8.9
425
Not enough data
8.9
410
Not enough data
8.7
379
Not enough data
8.9
398
Not enough data
Logistics
9.1
439
Not enough data
8.9
406
Not enough data
8.7
374
Not enough data
9.3
449
Not enough data
9.0
448
Not enough data
Invoice Management
8.9
101
Not enough data
8.5
81
Not enough data
9.1
111
Not enough data
Invoice Processing
8.6
93
Not enough data
7.8
84
Not enough data
9.1
109
Not enough data
8.0
77
Not enough data
Analytics
8.8
94
Not enough data
8.3
74
Not enough data
7.9
74
Not enough data
Integration
8.4
88
Not enough data
8.0
74
Not enough data
8.2
73
Not enough data
Risk
8.5
97
Not enough data
8.7
98
Not enough data
8.6
88
Not enough data
Recovery
8.3
70
Not enough data
8.5
104
Not enough data
Audit
8.5
97
Not enough data
8.4
82
Not enough data
7.8
70
Not enough data
8.0
79
Not enough data
Fraud
8.2
76
Not enough data
8.3
87
Not enough data
8.4
92
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.9
186
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
9.3
195
|
Verified
Not enough data
Forms
8.8
177
|
Verified
Not enough data
8.9
192
|
Verified
Not enough data
8.6
166
|
Verified
Not enough data
Automation
9.2
195
|
Verified
Not enough data
9.1
183
Not enough data
8.8
177
|
Verified
Not enough data
8.1
131
|
Verified
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.1
246
Not enough data
7.3
148
Not enough data
7.3
133
Not enough data
Document Processing
8.9
242
Not enough data
8.7
228
Not enough data
8.0
186
Not enough data
8.5
192
Not enough data
8.4
212
Not enough data
Platform Additional Functionality
8.5
214
Not enough data
8.6
218
Not enough data
8.6
208
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Not enough data
Additional Functionality
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.7
142
Not enough data
8.3
180
Not enough data
Generative AI
8.3
126
Not enough data
8.0
123
Not enough data
Process Management
8.9
416
Not enough data
8.7
404
Not enough data
8.9
404
Not enough data
8.5
319
Not enough data
8.2
286
Not enough data
8.5
295
Not enough data
9.1
354
Not enough data
Customization
9.0
445
Not enough data
9.1
450
Not enough data
9.1
448
Not enough data
8.5
386
Not enough data
8.6
386
Not enough data
Collaboration
8.7
419
Not enough data
8.6
395
Not enough data
9.0
424
Not enough data
9.0
431
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.1
352
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
287
8.5
25
9.4
298
8.6
24
8.9
284
8.5
14
8.9
265
9.2
23
8.7
253
6.7
22
8.8
258
7.6
16
9.2
267
7.1
15
8.5
236
6.9
19
8.8
240
7.0
15
8.9
289
8.1
24
9.0
267
7.1
23
8.0
199
5.6
8
Workflow
9.2
279
7.2
23
9.0
269
7.3
23
9.0
265
7.8
22
9.2
262
7.6
21
8.7
214
7.4
16
Platform
8.6
177
8.5
14
8.9
279
7.4
24
8.6
256
6.4
23
8.9
228
7.2
18
8.4
196
7.3
20
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Laserfiche and OpenText Documentum Content Management are categorized as Document Management, Cloud Content Collaboration, and Enterprise Content Management (ECM)
Unique Categories
Laserfiche is categorized as Document Scanning, Digital Process Automation (DPA), AP Automation, OCR, Online Form Builder, and Business Process Management
OpenText Documentum Content Management has no unique categories
Reviews
Reviewers' Company Size
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Documentum Content Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
38.0%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.2%
Other
40.7%
Information Technology and Services
15.8%
Financial Services
8.8%
Oil & Energy
8.8%
Banking
5.3%
Accounting
3.5%
Other
57.9%
Discussions
What is the best way to explain Laserfische to a non-user?
3 Comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 Comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 Comments
HI
20 employees minimum.Read more
OpenText Documentum Content Management has no more discussions with answers
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