Compare Laserfiche and OpenText Content Suite Platform 
At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Enterprise (58.3% of reviews)
Entry-Level Pricing
$53.00 1 Users Per Month
No pricing available
Laserfiche
Star Rating
(1,162)4.7 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
$53.00 1 Users Per Month
Browse all 3 pricing plansOpenText Content Suite Platform
Star Rating
(15)4.5 out of 5
Market Segments
Enterprise (58.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpenText Content Suite PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Laserfiche excels in user satisfaction, boasting a significantly higher overall score compared to OpenText Content Suite Platform. Users appreciate its efficiency in document management, highlighting features like automated document creation, approval, and signing processes that streamline workflows.
- According to verified reviews, Laserfiche's implementation process is notably quick and intuitive, making it easier for teams to get started. Users mention that the platform's onboarding wizard simplifies setup, while OpenText Content Suite Platform faces challenges in this area, with users noting a more complex setup experience.
- Users say that Laserfiche provides a superior day-to-day usability experience, with a focus on document digitization that allows for easy sharing and management. In contrast, while OpenText offers robust features, some users find it less user-friendly, particularly when dealing with unstructured documents.
- Reviewers mention that Laserfiche's support quality is a standout feature, with many praising the responsiveness and helpfulness of the support team. OpenText, however, has received mixed feedback regarding support, with users expressing a desire for improvements in this area.
- G2 reviewers highlight that Laserfiche is particularly strong in meeting the needs of mid-market businesses, with a large percentage of reviews coming from this segment. OpenText, while favored by enterprise users, may not cater as effectively to the specific needs of smaller organizations.
- According to recent user feedback, Laserfiche's automation capabilities are a major draw, allowing for seamless document management processes. Users appreciate the platform's ability to centralize access and facilitate electronic signatures, whereas OpenText's automation features, while present, do not receive the same level of enthusiasm.
Pricing
Entry-Level Pricing
Laserfiche
Laserfiche Cloud Starter
$53.00
1 Users Per Month
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
OpenText Content Suite Platform
No pricing availableFree Trial
Laserfiche
No trial information availableOpenText Content Suite Platform
No trial information availableRatings
Meets Requirements
9.1
985
8.6
7
Ease of Use
8.8
1,013
7.9
7
Ease of Setup
8.2
733
6.2
7
Ease of Admin
8.5
710
7.1
7
Quality of Support
9.0
942
6.9
7
Has the product been a good partner in doing business?
9.2
709
7.1
7
Product Direction (% positive)
9.5
988
Not enough data
Features by Category
File Management
8.4
32
Not enough data
9.2
33
Not enough data
9.0
31
Not enough data
9.0
31
Not enough data
8.2
29
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.0
31
Not enough data
9.1
31
Not enough data
8.2
31
Not enough data
8.7
30
Not enough data
Administration
9.1
31
Not enough data
9.3
31
Not enough data
9.1
31
Not enough data
9.5
29
Not enough data
9.1
29
Not enough data
9.4
29
Not enough data
Platform
9.2
45
Not enough data
8.6
44
Not enough data
9.0
44
Not enough data
8.4
44
Not enough data
Edit
8.9
425
Not enough data
8.9
410
Not enough data
8.7
379
Not enough data
8.9
398
Not enough data
Logistics
9.1
439
Not enough data
8.9
406
Not enough data
8.7
374
Not enough data
9.3
449
Not enough data
9.0
448
Not enough data
Invoice Management
8.9
101
Not enough data
8.5
81
Not enough data
9.1
111
Not enough data
Invoice Processing
8.6
93
Not enough data
7.8
84
Not enough data
9.1
109
Not enough data
8.0
77
Not enough data
Analytics
8.8
94
Not enough data
8.3
74
Not enough data
7.9
74
Not enough data
Integration
8.4
88
Not enough data
8.0
74
Not enough data
8.2
73
Not enough data
Risk
8.5
97
Not enough data
8.7
98
Not enough data
8.6
88
Not enough data
Recovery
8.3
70
Not enough data
8.5
104
Not enough data
Audit
8.5
97
Not enough data
8.4
82
Not enough data
7.8
70
Not enough data
8.0
79
Not enough data
Fraud
8.2
76
Not enough data
8.3
87
Not enough data
8.4
92
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.9
186
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
9.3
195
|
Verified
Not enough data
Forms
8.8
177
|
Verified
Not enough data
8.9
192
|
Verified
Not enough data
8.6
166
|
Verified
Not enough data
Automation
9.2
195
|
Verified
Not enough data
9.1
183
Not enough data
8.8
177
|
Verified
Not enough data
8.1
131
|
Verified
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.1
246
Not enough data
7.3
148
Not enough data
7.3
133
Not enough data
Document Processing
8.9
242
Not enough data
8.7
228
Not enough data
8.0
186
Not enough data
8.5
192
Not enough data
8.4
212
Not enough data
Platform Additional Functionality
8.5
214
Not enough data
8.6
218
Not enough data
8.6
208
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Not enough data
Additional Functionality
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.7
142
Not enough data
8.3
180
Not enough data
Generative AI
8.3
126
Not enough data
8.0
123
Not enough data
Process Management
8.9
416
Not enough data
8.7
404
Not enough data
8.9
404
Not enough data
8.5
319
Not enough data
8.2
286
Not enough data
8.5
295
Not enough data
9.1
354
Not enough data
Customization
9.0
445
Not enough data
9.1
450
Not enough data
9.1
448
Not enough data
8.5
386
Not enough data
8.6
386
Not enough data
Collaboration
8.7
419
Not enough data
8.6
395
Not enough data
9.0
424
Not enough data
9.0
431
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.1
352
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
287
Not enough data
9.4
298
Not enough data
8.9
284
Not enough data
8.9
265
Not enough data
8.7
253
Not enough data
8.8
258
Not enough data
9.2
267
Not enough data
8.5
236
Not enough data
8.8
240
Not enough data
8.9
289
Not enough data
9.0
267
Not enough data
8.0
199
Not enough data
Workflow
9.2
279
Not enough data
9.0
269
Not enough data
9.0
265
Not enough data
9.2
262
Not enough data
8.7
214
Not enough data
Platform
8.6
177
Not enough data
8.9
279
Not enough data
8.6
256
Not enough data
8.9
228
Not enough data
8.4
196
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Laserfiche and OpenText Content Suite Platform are categorized as Enterprise Content Management (ECM)
Unique Categories
Laserfiche is categorized as Document Management, Document Scanning, Digital Process Automation (DPA), AP Automation, OCR, Online Form Builder, Cloud Content Collaboration, and Business Process Management
OpenText Content Suite Platform has no unique categories
Reviews
Reviewers' Company Size
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Content Suite Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
38.0%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.2%
Other
40.7%
Retail
16.7%
Pharmaceuticals
16.7%
Oil & Energy
16.7%
Medical Devices
8.3%
Mechanical or Industrial Engineering
8.3%
Other
33.3%
Discussions
What is the best way to explain Laserfische to a non-user?
3 Comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 Comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 Comments
HI
20 employees minimum.Read more
OpenText Content Suite Platform has no discussions with answers
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