Compare Laserfiche and OpenText Content Management 
Featured Products
At a Glance
Market Segments
Mid-Market (60.0% of reviews)
Enterprise (35.4% of reviews)
Entry-Level Pricing
$53.00 1 Users Per Month
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Laserfiche
Star Rating
(1,162)4.7 out of 5
Market Segments
Mid-Market (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
$53.00 1 Users Per Month
Browse all 3 pricing plansOpenText Content Management
Star Rating
(68)4.1 out of 5
Market Segments
Enterprise (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Laserfiche excels in overall user satisfaction, boasting a significantly higher G2 Score compared to OpenText Content Management. Users appreciate its ability to streamline document management processes, with one reviewer highlighting its efficiency in automating tasks like creation, approval, and signing.
- According to verified reviews, Laserfiche's implementation process is praised for its intuitiveness, making it easier for teams to onboard and start using the software effectively. In contrast, OpenText Content Management has received feedback indicating that users find its setup more challenging, which can hinder initial productivity.
- Users say that Laserfiche provides a superior user experience, reflected in its higher ratings for ease of use and administration. Reviewers have noted that the platform's design facilitates quick access and sharing of documents, enhancing daily workflows, while OpenText's interface is seen as less user-friendly.
- Reviewers mention that Laserfiche's support quality is exceptional, with many users highlighting the responsiveness and helpfulness of the support team. In contrast, OpenText Content Management's support has been described as adequate but not as robust, which can be a concern for organizations needing timely assistance.
- G2 reviewers highlight Laserfiche's strong capabilities in document digitization and automation, making it a preferred choice for businesses looking to enhance their document management processes. Users have noted that it effectively centralizes access and automates various document-related tasks, while OpenText, although functional, does not match this level of automation.
- According to recent user feedback, Laserfiche's versatility in handling different file types and its advanced search capabilities are standout features that users find invaluable. OpenText Content Management, while offering solid features, does not receive the same level of praise for its search functionality, which can impact efficiency in document retrieval.
Pricing
Entry-Level Pricing
Laserfiche
Laserfiche Cloud Starter
$53.00
1 Users Per Month
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
OpenText Content Management
X1 Plan - Boost team productivity
Contact Us
Best-in-class content services platform—with ready-to-use business processes, integrated Microsoft Teams collaboration, viewing and automated security and governance.
- Document Management
- Business Workspaces
- Governance and Protection
Free Trial
Laserfiche
No trial information availableOpenText Content Management
No trial information availableRatings
Meets Requirements
9.1
985
8.2
57
Ease of Use
8.8
1,013
8.0
57
Ease of Setup
8.2
733
7.0
28
Ease of Admin
8.5
710
7.5
28
Quality of Support
9.0
942
7.9
55
Has the product been a good partner in doing business?
9.2
709
7.3
27
Product Direction (% positive)
9.5
988
7.5
57
Features by Category
File Management
8.4
32
8.0
14
9.2
33
7.8
12
9.0
31
8.1
12
9.0
31
7.9
11
8.2
29
8.3
13
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.0
31
7.9
13
9.1
31
8.2
12
8.2
31
8.0
11
8.7
30
7.4
13
Administration
9.1
31
8.3
10
9.3
31
7.9
13
9.1
31
8.2
10
9.5
29
7.5
10
9.1
29
7.6
12
9.4
29
8.2
10
Platform
9.2
45
8.2
14
8.6
44
8.1
13
9.0
44
8.8
11
8.4
44
8.2
14
Edit
8.9
425
Not enough data
8.9
410
Not enough data
8.7
379
Not enough data
8.9
398
Not enough data
Logistics
9.1
439
Not enough data
8.9
406
Not enough data
8.7
374
Not enough data
9.3
449
Not enough data
9.0
448
Not enough data
Invoice Management
8.9
101
Not enough data
8.5
81
Not enough data
9.1
111
Not enough data
Invoice Processing
8.6
93
Not enough data
7.8
84
Not enough data
9.1
109
Not enough data
8.0
77
Not enough data
Analytics
8.8
94
Not enough data
8.3
74
Not enough data
7.9
74
Not enough data
Integration
8.4
88
Not enough data
8.0
74
Not enough data
8.2
73
Not enough data
Risk
8.5
97
Not enough data
8.7
98
Not enough data
8.6
88
Not enough data
Recovery
8.3
70
Not enough data
8.5
104
Not enough data
Audit
8.5
97
Not enough data
8.4
82
Not enough data
7.8
70
Not enough data
8.0
79
Not enough data
Fraud
8.2
76
Not enough data
8.3
87
Not enough data
8.4
92
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.9
186
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
9.3
195
|
Verified
Not enough data
Forms
8.8
177
|
Verified
Not enough data
8.9
192
|
Verified
Not enough data
8.6
166
|
Verified
Not enough data
Automation
9.2
195
|
Verified
Not enough data
9.1
183
Not enough data
8.8
177
|
Verified
Not enough data
8.1
131
|
Verified
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.1
246
Not enough data
7.3
148
Not enough data
7.3
133
Not enough data
Document Processing
8.9
242
Not enough data
8.7
228
Not enough data
8.0
186
Not enough data
8.5
192
Not enough data
8.4
212
Not enough data
Platform Additional Functionality
8.5
214
Not enough data
8.6
218
Not enough data
8.6
208
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Not enough data
Additional Functionality
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.7
142
Not enough data
8.3
180
Not enough data
Generative AI
8.3
126
Not enough data
8.0
123
Not enough data
Process Management
8.9
416
Not enough data
8.7
404
Not enough data
8.9
404
Not enough data
8.5
319
Not enough data
8.2
286
Not enough data
8.5
295
Not enough data
9.1
354
Not enough data
Customization
9.0
445
Not enough data
9.1
450
Not enough data
9.1
448
Not enough data
8.5
386
Not enough data
8.6
386
Not enough data
Collaboration
8.7
419
Not enough data
8.6
395
Not enough data
9.0
424
Not enough data
9.0
431
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.1
352
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
287
8.4
43
9.4
298
8.3
40
8.9
284
8.4
35
8.9
265
8.5
41
8.7
253
8.1
38
8.8
258
8.0
41
9.2
267
7.8
37
8.5
236
7.9
38
8.8
240
8.1
37
8.9
289
7.7
41
9.0
267
8.0
41
8.0
199
7.4
28
Workflow
9.2
279
7.9
38
9.0
269
7.7
37
9.0
265
7.9
37
9.2
262
8.5
41
8.7
214
8.2
33
Platform
8.6
177
8.3
33
8.9
279
7.9
43
8.6
256
8.2
41
8.9
228
8.1
37
8.4
196
8.1
36
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Laserfiche and OpenText Content Management are categorized as Document Management, Cloud Content Collaboration, and Enterprise Content Management (ECM)
Unique Categories
Laserfiche is categorized as Document Scanning, Digital Process Automation (DPA), AP Automation, OCR, Online Form Builder, and Business Process Management
OpenText Content Management has no unique categories
Reviews
Reviewers' Company Size
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Content Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
38.0%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.2%
Other
40.7%
Information Technology and Services
12.3%
Computer Software
7.7%
Oil & Energy
7.7%
Financial Services
6.2%
Transportation/Trucking/Railroad
4.6%
Other
61.5%
Discussions
What is the best way to explain Laserfische to a non-user?
3 Comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 Comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 Comments
HI
20 employees minimum.Read more
OpenText Content Management has no discussions with answers
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