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# Laserfiche vs NewgenONE Comparison - What are their main differences?

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LaserficheNewgenONE[+ Add Product](#)

Pricing

**Laserfiche**

**$50.00** Per User Per Month · Cloud - Starter

**$69.00** Per User Per Month · Cloud - Professional

**$79.00** Per User Per Month · Custom - Business

**$45.00** Per User Per Month · Self-Hosted - Starter

**$60.00** Per User Per Month · Self-Hosted - Professional

**$69.00** Per User Per Month · Self-Hosted - Business

Show more

**NewgenONE**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Laserfiche**
$$$$$

**NewgenONE**
$$$$$

Average Discount

**Laserfiche**
9%

**NewgenONE**
10%1% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Laserfiche** 6 months
Based on 100 responses

**NewgenONE** 6 months
Based on 100 responses

Return on Investment

**Laserfiche** 6 months
Based on 100 responses

**NewgenONE** 6 months
Based on 100 responses

 ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche")

 ![NewgenONE](https://images.g2crowd.com/uploads/product/hd_favicon/a08efcd26fec3b64f7b15bda4286e12c/newgenone.svg "NewgenONE")

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**Pros & Cons**
from reviews

**Laserfiche**

Ease of Use (118)

Process Automation (88)

Learning Curve (39)

Learning Difficulty (33)

**NewgenONE**

Automation (1)

Automation Efficiency (1)

Bug Issues (1)

Bugs (1)

Integrations

**Laserfiche**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c697348c4308e45662f69fd954993d8/docusign.png "Product Avatar Image")

Docusign

](https://www.g2.com/products/docusign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image")

Salesforce Sales Cloud

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[
View all
](https://www.g2.com/products/laserfiche/integrations)

**NewgenONE**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d3b67827912f22174857de9475977c9/microsoft-sql-server.jpg "Product Avatar Image")

MS SQL

](https://www.g2.com/products/microsoft-sql-server/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c452132db27e080f69548cf96c8c367f/newgenone-claims-management.png "Product Avatar Image")

NewgenONE Claims Management

](https://www.g2.com/products/newgenone-claims-management/reviews)[
View all
](https://www.g2.com/products/newgenone/integrations)

Screenshots

**Laserfiche**
 ![Laserfiche screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/98316/Homescreen.png)

**NewgenONE**
 ![NewgenONE screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1355209/Process-Designer.png)

**Ratings**
from reviews

Meets Requirements

**Laserfiche**

**9.1** /10

Based on 1,039 responses

**NewgenONE**

**8.5** /10

Based on 70 responses

Ease of Use

**Laserfiche**

**8.8** /10

Based on 1,066 responses

**NewgenONE**

**8.5** /10

Based on 74 responses

Ease of Setup

**Laserfiche**

**8.3** /10

Based on 775 responses

**NewgenONE**

**7.5** /10

Based on 45 responses

Ease of Admin

**Laserfiche**

**8.5** /10

Based on 704 responses

**NewgenONE**

**7.9** /10

Based on 45 responses

Quality of Support

**Laserfiche**

**9.0** /10

Based on 994 responses

**NewgenONE**

**8.4** /10

Based on 71 responses

Has the product been a good partner in doing business?

**Laserfiche**

**9.2** /10

Based on 703 responses

**NewgenONE**

**8.6** /10

Based on 43 responses

Product Direction (% positive)

**Laserfiche**

**9.5** /10

Based on 1,033 responses

**NewgenONE**

**9.3** /10

Based on 81 responses

**Features**
ratings from reviews

Digital Process Automation (DPA)

**8.9** /10

Based on 223 responses

**9.0** /10

Based on 13 responses

Business Process Management

**8.7** /10

Based on 491 responses

**8.5** /10

Based on 50 responses

Enterprise Content Management (ECM)

**8.8** /10

Based on 376 responses

**9.1** /10

Based on 26 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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Cloud Content Collaboration

**8.9** /10

Based on 51 responses

Not enough data

Document Scanning

**8.9** /10

Based on 480 responses

Not enough data

Workflow Management

Not enough data

**8.5** /10

Based on 17 responses

AP Automation

**8.4** /10

Based on 120 responses

Not enough data

Robotic Process Automation (RPA)

Not enough data

**9.0** /10

Based on 6 responses

Customer Communications Management

Not enough data

**8.3** /10

Based on 13 responses

OCR

**8.4** /10

Based on 271 responses

Not enough data

Online Form Builder

**8.7** /10

Based on 239 responses

Not enough data

Low-Code Development Platforms

Not enough data

**9.3** /10

Based on 9 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
14.1%

Mid-Market(51-1000 emp.)
60.3%

Enterprise(\> 1000 emp.)
25.6%

Small-Business(50 or fewer emp.)
14.1%

Mid-Market(51-1000 emp.)
60.3%

Enterprise(\> 1000 emp.)
25.6%

Small-Business(50 or fewer emp.)
19.1%

Mid-Market(51-1000 emp.)
22.5%

Enterprise(\> 1000 emp.)
58.4%

Small-Business(50 or fewer emp.)
19.1%

Mid-Market(51-1000 emp.)
22.5%

Enterprise(\> 1000 emp.)
58.4%

**Reviewers' Industry**

[![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche")](https://www.g2.com/products/laserfiche/reviews)
Laserfiche

Government Administration
38.9%

Education Management
7.4%

Primary/Secondary Education
5.0%

Higher Education
4.4%

Financial Services
4.2%

Other
40.0%

[![NewgenONE](https://images.g2crowd.com/uploads/product/hd_favicon/a08efcd26fec3b64f7b15bda4286e12c/newgenone.svg "NewgenONE")](https://www.g2.com/products/newgenone/reviews)
NewgenONE

Banking
37.1%

Financial Services
12.4%

Information Technology and Services
7.9%

Insurance
6.7%

Accounting
3.4%

Other
32.6%

Alternatives

**Laserfiche Alternatives**

 ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare")

[
DocuWare
](/products/docuware/reviews)

 ![Square 9 Softworks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c9188cffa6bbbf52ca3f0cf31d373cf1/square-9-softworks.gif "Square 9 Softworks")

[
Square 9 Softworks
](/products/square-9-softworks/reviews)

 ![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase")

[
Hyland OnBase
](/products/hyland-onbase/reviews)

 ![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files")

[
M-Files
](/products/m-files/reviews)

**NewgenONE Alternatives**

 ![Appian](https://images.g2crowd.com/uploads/product/hd_favicon/bd72b36193132a308f5957cf548d1fd7/appian.svg "Appian")

[
Appian
](/products/appian/reviews)

 ![Kissflow](https://images.g2crowd.com/uploads/product/hd_favicon/556f5fda4738c6cc6194f324db366caa/kissflow.svg "Kissflow")

[
Kissflow
](/products/kissflow/reviews)

 ![UiPath Agentic Automation](https://images.g2crowd.com/uploads/product/hd_favicon/52d1ee45d138a2ab66b69bb703ed76ce/uipath-agentic-automation.svg "UiPath Agentic Automation")

[
UiPath Agentic Automation
](/products/uipath-agentic-automation/reviews)

 ![Automation Anywhere Agentic Process Automation](https://images.g2crowd.com/uploads/product/hd_favicon/053673f927a7e9eaba122ebe77b4349a/automation-anywhere-agentic-process-automation.svg "Automation Anywhere Agentic Process Automation")

[
Automation Anywhere Agentic...
](/products/automation-anywhere-agentic-process-automation/reviews)

## Laserfiche vs NewgenONE FAQs

Generated using AI

Last updated: August 17, 2026

### What is the difference between Laserfiche vs NewgenONE Digital...?

Laserfiche stands out for higher reviewer satisfaction, easier setup, and stronger support compared to NewgenONE Digital....

| [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | [NewgenONE Digital...](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews) |
| --- | --- |
| 4.7/5 (1247 reviews) | 4.5/5 (90 reviews) |
| Mid-Market | Enterprise |
| 8.3 | 7.5 |
| 9.0 | 8.4 |
| Ease of Use (125 all-time mentions) | Low Code |

### How do the pricing models of Laserfiche and NewgenONE Digital... compare?

Laserfiche is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to NewgenONE Digital....

- **Laserfiche:** In recent reviews, several reviewers mention that while the initial cost can be high, the value delivered through automation and time savings justifies the investment.
- **NewgenONE Digital...:** Reviewers note that the platform is considered value for money and easy to use, but some mention the need for more support and that minor changes may require vendor involvement.

### What are the best alternatives to Laserfiche and NewgenONE Digital...?

The top three alternatives to Laserfiche and NewgenONE Digital... are DocuWare, Square 9 Softworks, and Appian.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1247 reviews) | Mid-Market | Initial cost can be high, but automation delivers strong value | Ease of Use (125 all-time mentions) |
| [NewgenONE Digital...](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews) | 4.5/5 (90 reviews) | Enterprise | Value for money, but support and vendor involvement needed for changes | Low Code |
| [DocuWare](https://www.g2.com/products/docuware/reviews) | 4.4/5 (251 reviews) | Mid-Market | — | Document Management |
| [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) | 4.4/5 (179 reviews) | Mid-Market | — | Process Automation |
| [Appian](https://www.g2.com/products/appian/reviews) | 4.5/5 (502 reviews) | Enterprise | — | Low Code |

### Which Enterprise Content Management (ECM) features should I prioritize when comparing Laserfiche and NewgenONE Digital...?

Buyers comparing Laserfiche and NewgenONE Digital... should prioritize Ease of Use, Process Automation, Form Creation, Customization, and Integration capabilities.

- **Ease of Use:** Laserfiche (8.8, 125 all-time mentions); NewgenONE Digital... (8.5, recent positive sentiment)
- **Process Automation:** Laserfiche (87 all-time mentions); NewgenONE Digital... (recent positive sentiment)
- **Form Creation:** Laserfiche (60 all-time mentions); NewgenONE Digital... (recent reviews highlight low-code form design)
- **Customization:** Laserfiche (36 all-time mentions); NewgenONE Digital... (recent reviews highlight customization and low-code)
- **Integration Capabilities:** Both products are cited for integration, with Laserfiche reviewers noting high connectivity and NewgenONE Digital... reviewers mentioning easy integration with surrounding systems

### What are the pros and cons of Laserfiche vs NewgenONE Digital...?

Laserfiche's headline strength is ease of use and automation, while NewgenONE Digital... is recognized for its low-code customization and flexibility.

- **Laserfiche strengths:** Ease of Use (125 all-time mentions), Process Automation (87), Automation (84), Document Management (66), Form Creation (60), Flexibility (51), Search Functionality (37), Customization (36), Time-saving (36)
- **Laserfiche trade-offs:** Learning Curve (40), Learning Difficulty (34), Missing Features (34), initial integration and migration to cloud can be slow or costly
- **NewgenONE Digital... strengths:** Low Code, Customization, Automation, Flexibility, Cloud Services, Ease of Learning (recent reviews)
- **NewgenONE Digital... trade-offs:** Bug issues, complexity in setup and configuration, some reviewers cite a steep learning curve and need for more support, minor changes may require vendor involvement

### Is Laserfiche or NewgenONE Digital... better for small businesses?

Laserfiche is a better fit for small businesses, as it is most frequently reviewed by mid-market organizations and praised for ease of use and quick training.

- **Laserfiche:** Largest segment is Mid-Market; reviewers highlight ease of use, quick setup, and effective training for non-technical users.
- **NewgenONE Digital...:** Largest segment is Enterprise; reviewers note complexity in setup and configuration, with some citing a steeper learning curve.

### Which Enterprise Content Management (ECM) platform has better integrations?

Laserfiche is favored for integrations, with reviewers frequently citing its high connectivity and integration with Microsoft Office 365 and ERP systems.

- **Laserfiche:** Reviewers mention integration with Microsoft Office 365 and ERP systems, with recent reviews highlighting high connectivity and time savings.
- **NewgenONE Digital...:** Reviewers note easy integration with surrounding systems and mention integration connectors, but request more off-the-shelf modules.

### How do Laserfiche and NewgenONE Digital... compare on customer support?

Laserfiche leads on Quality of Support with a 0.6-point advantage over NewgenONE Digital....

- **Laserfiche:** Reviewers consistently praise responsive customer service, effective training, and quick resolution of issues, with a Quality of Support score of 9.0.
- **NewgenONE Digital...:** Reviewers describe support as generally good, but some mention the need for more on-the-ground resources and faster delivery of enhancements, with a Quality of Support score of 8.4.

### Which is easier to implement, Laserfiche or NewgenONE Digital...?

Laserfiche is easier to implement, with a 0.8-point higher Ease of Setup score than NewgenONE Digital....

- **Laserfiche:** Reviewers highlight effective training, quick setup, and ease of use for non-technical users, with an Ease of Setup score of 8.3.
- **NewgenONE Digital...:** Reviewers note that setup can be complex and sometimes requires vendor involvement, with an Ease of Setup score of 7.5.

### Which product has better Create?

Laserfiche is stronger on Create, with more frequent and positive reviewer mentions of form and workflow creation.

- **Laserfiche:** Form Creation (60 all-time mentions), reviewers highlight ease of creating forms and automating workflows.
- **NewgenONE Digital...:** Recent reviews note low-code form design and customization, but no all-time mention count is available.