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# Laserfiche vs NetDocuments Comparison - What are their main differences?

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Pricing

**Laserfiche**

**$73.00** 1 User Per Month · Laserfiche Cloud Professional

**$93.00** 1 User Per Month · Laserfiche Cloud Business

**$42.00** 1 User Per Month · Laserfiche Cloud Business+

**NetDocuments**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Laserfiche**
$$$$$

**NetDocuments**
$$$$$

Average Discount

**Laserfiche**
9%

**NetDocuments**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Laserfiche** 6 months
Based on 100 responses

**NetDocuments** 6 months
Based on 100 responses

Return on Investment

**Laserfiche** 6 months
Based on 100 responses

**NetDocuments** 6 months
Based on 100 responses

 ![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche")

 ![NetDocuments](https://images.g2crowd.com/uploads/product/hd_favicon/41e0fc2e9dea19ddc16a0453208112e1/netdocuments.svg "NetDocuments")

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**Pros & Cons**
from reviews

**Laserfiche**
[
Ease of Use (118)
](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1234584&qs=pros-and-cons#reviews)[
Process Automation (88)
](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1232711&qs=pros-and-cons#reviews)[
Learning Curve (39)
](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237905&qs=pros-and-cons#reviews)[
Learning Difficulty (33)
](https://www.g2.com/products/laserfiche/reviews?filters%5Bsentiment_snippet%5D=1237781&qs=pros-and-cons#reviews)

**NetDocuments**
[
Document Management (1)
](https://www.g2.com/products/netdocuments/reviews?filters%5Bsentiment_snippet%5D=1506993&qs=pros-and-cons#reviews)[
Ease of Creation (1)
](https://www.g2.com/products/netdocuments/reviews?filters%5Bsentiment_snippet%5D=1507214&qs=pros-and-cons#reviews)[
Billing Issues (1)
](https://www.g2.com/products/netdocuments/reviews?filters%5Bsentiment_snippet%5D=1506893&qs=pros-and-cons#reviews)[
Cost Increase (1)
](https://www.g2.com/products/netdocuments/reviews?filters%5Bsentiment_snippet%5D=1507176&qs=pros-and-cons#reviews)

Integrations

**Laserfiche**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c697348c4308e45662f69fd954993d8/docusign.png "Product Avatar Image")

Docusign

](https://www.g2.com/products/docusign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image")

Salesforce Sales Cloud

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[
View all
](https://www.g2.com/products/laserfiche/integrations)

**NetDocuments**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_536bfe455c9049017c0b61e8d6ef2997/centerbase%282%29.png "Product Avatar Image")

Centerbase

](https://www.g2.com/products/centerbase/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a70c0e0f26ded6f6c6813e514d2fa20/claude.png "Product Avatar Image")

Claude

](https://www.g2.com/products/claude/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5754bf98477983306e9baccae60b9cb9/cocounsel-legal.png "Product Avatar Image")

CoCounsel Legal

](https://www.g2.com/products/cocounsel-legal/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c697348c4308e45662f69fd954993d8/docusign.png "Product Avatar Image")

Docusign

](https://www.g2.com/products/docusign/reviews)[
View all
](https://www.g2.com/products/netdocuments/integrations)

Screenshots

**Laserfiche**
 ![Laserfiche screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/98316/Homescreen.png)

**NetDocuments**
 ![NetDocuments screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1779883/NetDocuments-Homepage%282%29.png)

**Ratings**
from reviews

Meets Requirements

**Laserfiche**

**9.1** /10

Based on 1,039 responses

**NetDocuments**

**8.3** /10

Based on 32 responses

Ease of Use

**Laserfiche**

**8.8** /10

Based on 1,066 responses

**NetDocuments**

**8.0** /10

Based on 32 responses

Ease of Setup

**Laserfiche**

**8.3** /10

Based on 775 responses

**NetDocuments**

**7.4** /10

Based on 13 responses

Ease of Admin

**Laserfiche**

**8.5** /10

Based on 704 responses

**NetDocuments**

**7.6** /10

Based on 11 responses

Quality of Support

**Laserfiche**

**9.0** /10

Based on 994 responses

**NetDocuments**

**7.7** /10

Based on 27 responses

Has the product been a good partner in doing business?

**Laserfiche**

**9.2** /10

Based on 703 responses

**NetDocuments**

**8.6** /10

Based on 11 responses

Product Direction (% positive)

**Laserfiche**

**9.5** /10

Based on 1,033 responses

**NetDocuments**

**8.5** /10

Based on 31 responses

**Features**
ratings from reviews

Cloud Content Collaboration

**8.9** /10

Based on 51 responses

Not enough data

Document Scanning

**8.9** /10

Based on 480 responses

Not enough data

AP Automation

**8.4** /10

Based on 120 responses

Not enough data

Uncover more feature rated insights from real users to improve your shopping experience.

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Digital Process Automation (DPA)

**8.9** /10

Based on 223 responses

Not enough data

OCR

**8.4** /10

Based on 271 responses

Not enough data

Online Form Builder

**8.7** /10

Based on 239 responses

Not enough data

Business Process Management

**8.7** /10

Based on 491 responses

Not enough data

Enterprise Content Management (ECM)

**8.8** /10

Based on 376 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
14.1%

Mid-Market(51-1000 emp.)
60.3%

Enterprise(\> 1000 emp.)
25.6%

Small-Business(50 or fewer emp.)
14.1%

Mid-Market(51-1000 emp.)
60.3%

Enterprise(\> 1000 emp.)
25.6%

Small-Business(50 or fewer emp.)
45.9%

Mid-Market(51-1000 emp.)
40.5%

Enterprise(\> 1000 emp.)
13.5%

Small-Business(50 or fewer emp.)
45.9%

Mid-Market(51-1000 emp.)
40.5%

Enterprise(\> 1000 emp.)
13.5%

**Reviewers' Industry**

[![Laserfiche](https://images.g2crowd.com/uploads/product/hd_favicon/1549935323/laserfiche.svg "Laserfiche")](https://www.g2.com/products/laserfiche/reviews)
Laserfiche

Government Administration
38.9%

Education Management
7.4%

Primary/Secondary Education
5.0%

Higher Education
4.4%

Financial Services
4.2%

Other
40.0%

[![NetDocuments](https://images.g2crowd.com/uploads/product/hd_favicon/41e0fc2e9dea19ddc16a0453208112e1/netdocuments.svg "NetDocuments")](https://www.g2.com/products/netdocuments/reviews)
NetDocuments

Law Practice
48.6%

Legal Services
24.3%

Venture Capital & Private Equity
5.4%

Real Estate
5.4%

Renewables & Environment
2.7%

Other
13.5%

Alternatives

**Laserfiche Alternatives**

 ![DocuWare](https://images.g2crowd.com/uploads/product/hd_favicon/1522071240/docuware.svg "DocuWare")

[
DocuWare
](/products/docuware/reviews)

 ![Square 9 Softworks](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c9188cffa6bbbf52ca3f0cf31d373cf1/square-9-softworks.gif "Square 9 Softworks")

[
Square 9 Softworks
](/products/square-9-softworks/reviews)

 ![Hyland OnBase](https://images.g2crowd.com/uploads/product/hd_favicon/ab26ad500037a024c205aef3572781c9/hyland-onbase.svg "Hyland OnBase")

[
Hyland OnBase
](/products/hyland-onbase/reviews)

 ![M-Files](https://images.g2crowd.com/uploads/product/hd_favicon/ef8c6b6ad184a941226571c99359fb58/m-files.svg "M-Files")

[
M-Files
](/products/m-files/reviews)

**NetDocuments Alternatives**

 ![iManage Work](https://images.g2crowd.com/uploads/product/hd_favicon/e55d757a195abe94be51287f2f16e2ac/imanage-work.png "iManage Work")

[
iManage
](/products/imanage-work/reviews)

 ![Box](https://images.g2crowd.com/uploads/product/hd_favicon/3d3eeece24c2d6963722f3fb8f7a03e7/box.svg "Box")

[
Box
](/products/box/reviews)

 ![Clio Manage](https://images.g2crowd.com/uploads/product/hd_favicon/251fb6cb5e14a78abc04e611673b135d/clio-clio-manage.svg "Clio Manage")

[
Clio Manage
](/products/clio-clio-manage/reviews)

 ![Progress ShareFile](https://images.g2crowd.com/uploads/product/hd_favicon/0f72809916b93e221e68872730635739/progress-sharefile.svg "Progress ShareFile")

[
Progress ShareFile
](/products/progress-sharefile/reviews)

## Laserfiche vs NetDocuments FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between NetDocuments vs Laserfiche?

Laserfiche stands out from NetDocuments with a higher G2 rating, stronger support, and more frequent reviewer-cited strengths in ease of use and features.

| [NetDocuments](https://www.g2.com/products/netdocuments/reviews) | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) |
| --- | --- |
| 3.9/5 (34 reviews) | 4.7/5 (1247 reviews) |
| Mid-Market | Mid-Market |
| 7.0 | 8.3 |
| 7.5 | 9.0 |
| Ease of Use | Ease of Use |

### How do the pricing models of NetDocuments and Laserfiche compare?

Laserfiche is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure compared to NetDocuments.

- **NetDocuments:** In recent reviews, several reviewers cite concerns about cost increases, insufficient storage within quoted prices, and expensive third-party implementation for smaller firms.
- **Laserfiche:** Reviewers note that while initial costs and licenses can be high, the value is justified by robust features, automation, and time savings, with many citing improved ROI after adoption.

### What are the best alternatives to NetDocuments and Laserfiche?

According to G2, the top three alternatives to NetDocuments and Laserfiche are DocuWare, iManage, and Square 9 Softworks.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [NetDocuments](https://www.g2.com/products/netdocuments/reviews) | 3.9/5 (34 reviews) | Mid-Market | Concerns about cost increases and storage limits | Ease of Use |
| [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1247 reviews) | Mid-Market | Initial cost high but strong ROI and automation value | Ease of Use |
| [DocuWare](https://www.g2.com/products/docuware/reviews) | 4.4/5 (251 reviews) | Mid-Market | — | Document Management |
| [iManage](https://www.g2.com/products/imanage-work/reviews) | 4.4/5 (342 reviews) | Mid-Market | — | Document Management |
| [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) | 4.4/5 (179 reviews) | Mid-Market | — | Document Management |

### Which Enterprise Search Software features should I prioritize when comparing NetDocuments and Laserfiche?

Buyers comparing NetDocuments and Laserfiche should prioritize Search, Ease of Use, Document Management, Automation/Workflow, and Customer Support.

- **Search:** NetDocuments (all-time mentions: 1), Laserfiche (all-time mentions: 33)
- **Ease of Use:** NetDocuments (score: 7.9), Laserfiche (score: 8.8), Laserfiche (all-time mentions: 118)
- **Document Management:** NetDocuments (all-time mentions: 1), Laserfiche (all-time mentions: 65)
- **Automation/Workflow:** Laserfiche reviewers frequently cite automation and workflow as key strengths (recent reviews, all-time mentions: 56 for process improvement, 58 for form creation)
- **Customer Support:** NetDocuments (score: 7.5), Laserfiche (score: 9.0), Laserfiche (all-time mentions: 25)

### What are the pros and cons of NetDocuments vs Laserfiche?

Laserfiche's headline strength is ease of use and automation, while NetDocuments is noted for secure document management and integration with Outlook.

- **NetDocuments strengths:** Reviewers highlight ease of use, secure document management, and Outlook integration.
- **NetDocuments trade-offs:** Reviewers cite setup difficulty, insufficient storage, expensive implementation for small firms, and occasional search and support limitations.
- **Laserfiche strengths:** Reviewers consistently mention ease of use (118 all-time mentions), robust document management (65), automation and workflow features (56 process improvement, 58 form creation), and strong customer support (25).
- **Laserfiche trade-offs:** Reviewers note a learning curve (39 all-time mentions), initial setup complexity, and higher upfront costs, especially for small organizations.

### Is NetDocuments or Laserfiche better for small businesses?

Laserfiche is the better fit for small businesses, with stronger reviewer sentiment and more frequent mentions of easy implementation and support for smaller organizations.

- **NetDocuments:** Largest segment is Mid-Market; reviewers from small firms mention expensive third-party implementation and cost concerns.
- **Laserfiche:** Largest segment is Mid-Market; reviewers highlight easy implementation, strong support, and value for small organizations despite some cost concerns.

### Which Enterprise Search Software platform has better integrations?

Laserfiche is favored by reviewers for integrations, with frequent mentions of high connectivity and integration with Microsoft Office 365 and ERP systems.

- **NetDocuments:** Reviewers mention integration with Outlook and Clio, with positive sentiment for Outlook integration but some manual steps required for Clio.
- **Laserfiche:** Reviewers highlight integration with Microsoft Office 365, Acrobat, and ERP systems, with many citing high connectivity and time savings.

### How do NetDocuments and Laserfiche compare on customer support?

Laserfiche outperforms NetDocuments on Quality of Support by a significant margin, with a 1.5-point higher score (9.0 vs 7.5).

- **NetDocuments:** Reviewers report mixed support experiences, with some citing slow or insufficient support and others noting helpful responses.
- **Laserfiche:** Reviewers consistently praise customer support, citing quick turnaround, helpful training, and expert assistance (25 all-time mentions).

### Which is easier to implement, NetDocuments or Laserfiche?

Laserfiche is easier to implement than NetDocuments, with a 1.3-point higher Ease of Setup score (8.3 vs 7.0).

- **NetDocuments:** Reviewers describe a moderate learning curve, with some citing setup difficulty and the need for third-party assistance for smaller firms.
- **Laserfiche:** Reviewers frequently mention easy implementation, effective training, and the ability to deploy at the department level without coding.

### Which product has better Search?

Laserfiche is the stronger product for Search, with more frequent reviewer-cited strengths and a higher all-time mention count.

- **NetDocuments:** Search functionality is cited as a strength in recent reviews, but also as a trade-off, with only 1 all-time mention.
- **Laserfiche:** Search functionality is a major strength, with 33 all-time mentions and frequent praise for powerful search and metadata-driven organization.