# Laserfiche, Microsoft 365 vs Hyland OnBase Comparison

| | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 1,245 | 5,812 | 324 | 
| **Largest Market Segment** | Mid-Market (60.4% of reviews) | Mid-Market (35.4% of reviews) | Enterprise (52.4% of reviews) | 
| **Entry Level Price** | $53.00 1 User Per Month | $6.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Laserfiche

Pros:
- Ease of Use (118 reviews)
- Process Automation (88 reviews)

Cons:
- Learning Curve (39 reviews)
- Learning Difficulty (33 reviews)

### Microsoft 365

Pros:
- Ease of Use (297 reviews)
- Team Collaboration (228 reviews)

Cons:
- Expensive (117 reviews)
- Missing Features (102 reviews)

### Hyland OnBase

Pros:
- Ease of Use (70 reviews)
- Document Management (42 reviews)

Cons:
- Missing Features (31 reviews)
- Update Issues (24 reviews)

---
## Ratings Comparison
| Rating | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
  | **Meets Requirements** | 9.1 (1036 reviews) | 9.3 (4792 reviews) | 8.8 (165 reviews) | 
  | **Ease of Use** | 8.8 (1063 reviews) | 9.0 (4850 reviews) | 8.3 (287 reviews) | 
  | **Ease of Setup** | 8.3 (772 reviews) | 8.9 (1401 reviews) | 7.6 (199 reviews) | 
  | **Ease of Admin** | 8.5 (703 reviews) | 8.7 (1044 reviews) | 8.1 (91 reviews) | 
  | **Quality of Support** | 9.0 (992 reviews) | 8.5 (4052 reviews) | 8.3 (148 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (702 reviews) | 8.8 (1018 reviews) | 8.9 (89 reviews) | 
  | **Product Direction (% positive)** | 9.5 (1030 reviews) | 8.8 (4719 reviews) | 7.9 (159 reviews) | 

---
## Pricing

### Laserfiche

#### Entry-Level Pricing

Plan: Laserfiche Cloud Starter

Price: $53.00 1 User Per Month

Description: Support paperless goals with a proven document management system. Starts at 1 user.

Key Features:
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access

[Browse all 3 editions](https://www.g2.com/products/laserfiche/pricing)

#### Free Trial

No

### Microsoft 365

#### Entry-Level Pricing

Plan: Microsoft 365 Business Basic

Price: $6.00 1 User Per Month

Description: Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.

Key Features:
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook

[Browse all 3 editions](https://www.g2.com/products/microsoft365/pricing)

#### Free Trial

Yes

### Hyland OnBase

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.9/10 | 51 |
| **Microsoft 365** | 9.1/10 | 255 |
| **Hyland OnBase** | N/A | N/A |

#### File Management

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Device Syncing** | 8.4 (31 reviews) | 9.2 (182 reviews) | Not enough data | 
| **Web Interface** | 9.3 (32 reviews) | 9.2 (177 reviews) | Not enough data | 
| **File Type Support** | 8.9 (30 reviews) | 9.3 (176 reviews) | Not enough data | 
| **Search** | 9.0 (31 reviews) | 8.9 (171 reviews) | Not enough data | 
| **Mobile Apps** | 8.2 (28 reviews) | 8.8 (171 reviews) | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (70 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.6 (70 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.8 (71 reviews) | Not enough data | 

#### Collaboration

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **File following** | 9.0 (31 reviews) | 9.2 (174 reviews) | Not enough data | 
| **File Sharing** | 9.2 (30 reviews) | 9.5 (179 reviews) | Not enough data | 
| **Simultaneously Editing** | 8.1 (31 reviews) | 9.1 (179 reviews) | Not enough data | 
| **Change Tracking / Audit Logs** | 8.7 (29 reviews) | 8.8 (172 reviews) | Not enough data | 

#### Administration

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **User and Role Management** | 9.1 (31 reviews) | 9.1 (171 reviews) | Not enough data | 
| **Policies and Controls** | 9.3 (30 reviews) | 9.2 (170 reviews) | Not enough data | 
| **Device Management** | 9.2 (30 reviews) | 9.0 (166 reviews) | Not enough data | 
| **Storage Limits** | 9.5 (28 reviews) | 8.9 (163 reviews) | Not enough data | 
| **Storage Zones** | 9.1 (28 reviews) | 8.8 (159 reviews) | Not enough data | 
| **Security** | 9.4 (28 reviews) | 9.4 (171 reviews) | Not enough data | 

#### Platform

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Performance and Reliability** | 9.2 (43 reviews) | 9.3 (179 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.6 (42 reviews) | 8.8 (174 reviews) | Not enough data | 
| **System of Record Integration** | 9.0 (43 reviews) | 8.9 (173 reviews) | Not enough data | 
| **APIs** | 8.4 (42 reviews) | 8.7 (174 reviews) | Not enough data | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Communication

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### HR Service Delivery

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | N/A | N/A |
| **Hyland OnBase** | 9.3/10 | 14 |

#### Customization

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Customization** | Not enough data | Not enough data | 9.5 (10 reviews) | 
| **HR Integrations** | Not enough data | Not enough data | 9.4 (8 reviews) | 

#### HR Content

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Knowledge Management** | Not enough data | Not enough data | 9.5 (7 reviews) | 
| **Content Delivery** | Not enough data | Not enough data | 9.3 (9 reviews) | 
| **Document Management** | Not enough data | Not enough data | 9.3 (10 reviews) | 

#### Logistics

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Security** | Not enough data | Not enough data | 9.2 (10 reviews) | 
| **Employee Portal** | Not enough data | Not enough data | 9.4 (8 reviews) | 
| **AI ** | Not enough data | Not enough data | 9.2 (8 reviews) | 

#### Management

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Ticketing Platform** | Not enough data | Not enough data | 9.0 (7 reviews) | 
| **Single Sign-On** | Not enough data | Not enough data | 9.3 (9 reviews) | 
| **Business Process Management** | Not enough data | Not enough data | 9.2 (8 reviews) | 
| **Self-Service** | Not enough data | Not enough data | 9.0 (7 reviews) | 
| **Dashboard & Reporting** | Not enough data | Not enough data | 9.1 (9 reviews) | 

#### Generative AI

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | 8.8/10 | 216 |
| **Hyland OnBase** | N/A | N/A |

#### Business Instant Messaging

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **File Sharing** | Not enough data | 9.4 (176 reviews) | Not enough data | 
| **Notifications** | Not enough data | 9.2 (175 reviews) | Not enough data | 
| **Search** | Not enough data | 8.8 (171 reviews) | Not enough data | 

#### Business Instant Messaging 

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Audio Conferencing** | Not enough data | 9.1 (174 reviews) | Not enough data | 
| **Video Conferencing** | Not enough data | 9.2 (175 reviews) | Not enough data | 

#### Business Instant Messaging

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Mobile Application** | Not enough data | 9.0 (172 reviews) | Not enough data | 
| **Web Application** | Not enough data | 9.2 (176 reviews) | Not enough data | 
| **Integrations** | Not enough data | 8.9 (169 reviews) | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Text Summarization** | Not enough data | 8.6 (124 reviews) | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **AI Powered Search** | Not enough data | 8.5 (124 reviews) | Not enough data | 
| **Smart Notifications** | Not enough data | 8.6 (125 reviews) | Not enough data | 
| **AI Powered Language Translation** | Not enough data | 8.5 (125 reviews) | Not enough data | 
| **Content Generation** | Not enough data | 8.6 (127 reviews) | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | 8.5 (78 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.4 (78 reviews) | Not enough data | 

### Document Scanning

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.9/10 | 479 |
| **Microsoft 365** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Edit

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **File Type** | 8.9 (423 reviews) | Not enough data | Not enough data | 
| **Color** | 8.9 (408 reviews) | Not enough data | Not enough data | 
| **Crop** | 8.7 (378 reviews) | Not enough data | Not enough data | 
| **Size** | 8.9 (396 reviews) | Not enough data | Not enough data | 

#### Logistics

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Upload** | 9.1 (436 reviews) | Not enough data | Not enough data | 
| **Email Attachment** | 8.9 (405 reviews) | Not enough data | Not enough data | 
| **Direct Send** | 8.7 (372 reviews) | Not enough data | Not enough data | 
| **Document Management** | 9.3 (446 reviews) | Not enough data | Not enough data | 
| **Search** | 9.0 (445 reviews) | Not enough data | Not enough data | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.4/10 | 118 |
| **Microsoft 365** | N/A | N/A |
| **Hyland OnBase** | 9.1/10 | 20 |

#### Invoice Management

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Capture** | 8.8 (97 reviews) | Not enough data | 9.2 (13 reviews) ✓ Verified | 
| **Supplier Portal** | 8.5 (78 reviews) | Not enough data | 9.3 (12 reviews) ✓ Verified | 
| **Repository** | 9.2 (109 reviews) | Not enough data | 9.2 (15 reviews) ✓ Verified | 

#### Invoice Processing

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Matching** | 8.6 (90 reviews) | Not enough data | 9.4 (13 reviews) ✓ Verified | 
| **Payments** | 7.9 (81 reviews) | Not enough data | 9.2 (14 reviews) ✓ Verified | 
| **Workflows** | 9.1 (108 reviews) | Not enough data | 9.4 (15 reviews) ✓ Verified | 
| **Tax Compliance** | 8.1 (74 reviews) | Not enough data | 8.7 (13 reviews) ✓ Verified | 

#### Analytics

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Due Dates** | 8.8 (91 reviews) | Not enough data | 8.9 (14 reviews) ✓ Verified | 
| **Benchmarking** | 8.4 (71 reviews) | Not enough data | Feature Not Available | 
| **KPIs** | 8.0 (71 reviews) | Not enough data | 9.0 (12 reviews) ✓ Verified | 

#### Integration

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Accounting** | 8.5 (86 reviews) | Not enough data | 9.2 (13 reviews) ✓ Verified | 
| **Payment Integration** | 8.1 (71 reviews) | Not enough data | 9.3 (12 reviews) ✓ Verified | 
| **ERP** | 8.3 (69 reviews) | Not enough data | 8.8 (15 reviews) ✓ Verified | 

#### Risk

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Analysis** | 8.6 (94 reviews) | Not enough data | Feature Not Available | 
| **Identification** | 8.7 (95 reviews) | Not enough data | 9.1 (9 reviews) | 
| **Scoring** | 8.6 (85 reviews) | Not enough data | Feature Not Available | 

#### Recovery

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Recoup** | 8.4 (67 reviews) | Not enough data | Feature Not Available | 
| **Reporting** | 8.6 (101 reviews) | Not enough data | 9.2 (10 reviews) | 

#### Audit

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Filters** | 8.6 (94 reviews) | Not enough data | 8.8 (7 reviews) | 
| **Post Audits** | 8.4 (79 reviews) | Not enough data | Feature Not Available | 
| **Overpayments** | 7.9 (67 reviews) | Not enough data | 9.3 (7 reviews) | 
| **Duplicates** | 8.0 (76 reviews) | Not enough data | 8.8 (8 reviews) | 

#### Fraud

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Vendor Checks** | 8.2 (73 reviews) | Not enough data | 9.2 (8 reviews) | 
| **Data Generation** | 8.3 (84 reviews) | Not enough data | 8.8 (8 reviews) | 
| **Monitoring** | 8.5 (89 reviews) | Not enough data | Feature Not Available | 

#### Agentic AI - AP Automation

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | 8.7/10 | 163 |
| **Hyland OnBase** | N/A | N/A |

#### Presenter Tools

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Live Preview** | Not enough data | 8.9 (124 reviews) | Not enough data | 
| **Notifications Blocker** | Not enough data | 8.5 (125 reviews) | Not enough data | 
| **Remote Control** | Not enough data | 8.2 (122 reviews) | Not enough data | 
| **Switch Presenter** | Not enough data | 8.6 (122 reviews) | Not enough data | 

#### Conferencing Options

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Group Live Chat** | Not enough data | 9.0 (129 reviews) | Not enough data | 
| **Audio Conferencing** | Not enough data | 9.0 (130 reviews) | Not enough data | 
| **Video Conferencing** | Not enough data | 9.0 (134 reviews) | Not enough data | 

#### Application Tools

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Password Protection** | Not enough data | 8.8 (122 reviews) | Not enough data | 
| **Recording** | Not enough data | 8.6 (123 reviews) | Not enough data | 
| **In-Browser Application** | Not enough data | 8.8 (124 reviews) | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Decision Making** | Not enough data | 8.2 (38 reviews) | Not enough data | 

### Presentation

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | 8.4/10 | 237 |
| **Hyland OnBase** | N/A | N/A |

#### Platform Basics

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Slide Design** | Not enough data | 8.7 (166 reviews) | Not enough data | 
| **Presenter Tools** | Not enough data | 8.8 (164 reviews) | Not enough data | 
| **Auto Save** | Not enough data | 9.1 (167 reviews) | Not enough data | 

#### Platform Content

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Charts** | Not enough data | 8.8 (166 reviews) | Not enough data | 
| **Template Library** | Not enough data | 8.3 (162 reviews) | Not enough data | 
| **Template Creator** | Not enough data | 8.5 (154 reviews) | Not enough data | 
| **File Sharing** | Not enough data | 9.1 (166 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Messaging** | Not enough data | 8.9 (160 reviews) | Not enough data | 
| **Mobility** | Not enough data | 8.9 (160 reviews) | Not enough data | 
| **Cloud** | Not enough data | 9.1 (171 reviews) | Not enough data | 

#### Generative AI

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (108 reviews) | Not enough data | 
| **AI Image-to-Text** | Not enough data | 7.9 (104 reviews) | Not enough data | 
| **AI Text-to-Video** | Not enough data | 7.3 (103 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 8.0 (105 reviews) | Not enough data | 
| **AI Text-to-Music** | Not enough data | 7.2 (102 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 7.9 (103 reviews) | Not enough data | 
| **AI Text-to-Image** | Not enough data | 7.5 (101 reviews) | Not enough data | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | 8.8/10 | 279 |
| **Hyland OnBase** | N/A | N/A |

#### Inbox Tools

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Unified Inbox** | Not enough data | 8.9 (208 reviews) | Not enough data | 
| **Filters** | Not enough data | 9.0 (206 reviews) | Not enough data | 
| **Reminders** | Not enough data | 9.0 (208 reviews) | Not enough data | 
| **Notifications** | Not enough data | 9.0 (208 reviews) | Not enough data | 

#### Coordination Tools

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Calendar** | Not enough data | 9.2 (218 reviews) | Not enough data | 
| **Contacts** | Not enough data | 8.9 (207 reviews) | Not enough data | 
| **Task Management** | Not enough data | 8.7 (204 reviews) | Not enough data | 

#### Software Options

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Desktop Application** | Not enough data | 9.3 (216 reviews) | Not enough data | 
| **Mobile Application** | Not enough data | 8.8 (211 reviews) | Not enough data | 

#### Email Client - Agentic AI

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (72 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.0 (73 reviews) | Not enough data | 

### Spreadsheets

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | 8.9/10 | 251 |
| **Hyland OnBase** | N/A | N/A |

#### Calculating

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Functions** | Not enough data | 9.2 (184 reviews) | Not enough data | 
| **Auto Recalculation** | Not enough data | 9.1 (182 reviews) | Not enough data | 

#### Insights

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Charts and Graphs** | Not enough data | 8.7 (182 reviews) | Not enough data | 
| **Tables** | Not enough data | 9.1 (180 reviews) | Not enough data | 

#### Editing

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Templates** | Not enough data | 8.8 (180 reviews) | Not enough data | 
| **Collaborative Editing** | Not enough data | 8.8 (183 reviews) | Not enough data | 
| **Filtering** | Not enough data | 8.9 (176 reviews) | Not enough data | 

#### Functionality

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Addons** | Not enough data | 8.5 (177 reviews) | Not enough data | 
| **Multi Device Functionality** | Not enough data | 8.9 (183 reviews) | Not enough data | 
| **Importing and Exporting** | Not enough data | 9.0 (176 reviews) | Not enough data | 
| **Autosave** | Not enough data | 9.1 (180 reviews) | Not enough data | 

### Office Suites

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | 8.8/10 | 1596 |
| **Hyland OnBase** | N/A | N/A |

#### Applications

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Basic applications** | Not enough data | 9.3 (1344 reviews) | Not enough data | 
| **Suite access** | Not enough data | 9.0 (1252 reviews) | Not enough data | 
| **Templates** | Not enough data | 8.8 (1201 reviews) | Not enough data | 

#### Collaboration

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Cloud collaboration** | Not enough data | 9.0 (1236 reviews) | Not enough data | 
| **Annotations** | Not enough data | 8.8 (1094 reviews) | Not enough data | 
| **Simultaneously editing** | Not enough data | 8.7 (1179 reviews) | Not enough data | 

#### Management

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Web Interface** | Not enough data | 8.8 (1197 reviews) | Not enough data | 
| **File Type Support** | Not enough data | 9.2 (1230 reviews) | Not enough data | 
| **Auto save** | Not enough data | 9.2 (1263 reviews) | Not enough data | 

#### Agentic AI - Office Suites

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (127 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.1 (136 reviews) | Not enough data | 

### Digital Process Automation (DPA)

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.9/10 | 222 |
| **Microsoft 365** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Digital Workflows

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Logic and Conditions** | 8.9 (183 reviews) ✓ Verified | Not enough data | Not enough data | 
| **No-Code Or Low-Code** | 8.7 (170 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Document Management** | 9.3 (197 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Forms

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Data Mapping** | 8.8 (175 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Templates** | 8.9 (190 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Mobile-Friendly Forms** | 8.5 (163 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Automation

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Workflow Automation** | 9.2 (196 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Workflow Mapping** | 9.1 (183 reviews) | Not enough data | Not enough data | 
| **Real-Time Updates** | 8.8 (175 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Robotic Process Automation** | 8.0 (129 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Agentic AI - Digital Process Automation (DPA)

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | 8.9/10 | 236 |
| **Hyland OnBase** | N/A | N/A |

#### Collaboration Tools

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | 9.0 (186 reviews) | Not enough data | 
| **Presentations** | Not enough data | 9.1 (185 reviews) | Not enough data | 
| **Whiteboarding** | Not enough data | 8.6 (180 reviews) | Not enough data | 
| **Live Chat** | Not enough data | 9.1 (183 reviews) | Not enough data | 
| **Hand Raising** | Not enough data | 9.1 (181 reviews) | Not enough data | 

#### Meeting Coordination

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Scheduling** | Not enough data | 9.2 (189 reviews) | Not enough data | 
| **Recording** | Not enough data | 9.0 (182 reviews) | Not enough data | 
| **Participant Permissions** | Not enough data | 9.0 (182 reviews) | Not enough data | 
| **One-Click Join** | Not enough data | 9.0 (177 reviews) | Not enough data | 

#### Software Type

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Mobile** | Not enough data | 9.0 (187 reviews) | Not enough data | 
| **Browser Application** | Not enough data | 9.1 (183 reviews) | Not enough data | 
| **Desktop Application** | Not enough data | 9.2 (185 reviews) | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (68 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.3 (68 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.1 (68 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | 8.9/10 | 61 |
| **Hyland OnBase** | N/A | N/A |

#### Survey Management

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Survey Builder** | Not enough data | 8.8 (47 reviews) | Not enough data | 
| **Question Types** | Not enough data | 9.0 (44 reviews) | Not enough data | 
| **Templates** | Not enough data | 8.7 (45 reviews) | Not enough data | 
| **Survey Distribution** | Not enough data | 8.9 (46 reviews) | Not enough data | 

#### Survey Customization

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.6 (46 reviews) | Not enough data | 
| **Branding** | Not enough data | 8.8 (47 reviews) | Not enough data | 
| **Multimedia Support** | Not enough data | 8.7 (45 reviews) | Not enough data | 
| **Multilingual Surveys** | Not enough data | 8.8 (44 reviews) | Not enough data | 

#### Survey Insights

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.9 (45 reviews) | Not enough data | 
| **BI Tools Integration** | Not enough data | 9.0 (43 reviews) | Not enough data | 
| **Data Exporting** | Not enough data | 9.0 (44 reviews) | Not enough data | 
| **Permissions** | Not enough data | 9.0 (47 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | 9.2 (13 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.7 (13 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.8 (13 reviews) | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | 8.6/10 | 253 |
| **Hyland OnBase** | N/A | N/A |

#### Calendar View

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Multi-Calendar View** | Not enough data | 9.0 (200 reviews) | Not enough data | 
| **Customizable Viewing** | Not enough data | 8.9 (203 reviews) | Not enough data | 

#### Shared Calendar

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Calendar Collaboration** | Not enough data | 9.0 (203 reviews) | Not enough data | 
| **Multiple Calendar Management** | Not enough data | 8.9 (200 reviews) | Not enough data | 

#### Accessibility

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 8.8 (191 reviews) | Not enough data | 
| **Keyboard Shortcuts** | Not enough data | 8.6 (192 reviews) | Not enough data | 

#### Integration

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 8.8 (193 reviews) | Not enough data | 
| **Import Events** | Not enough data | 8.7 (196 reviews) | Not enough data | 
| **Software Integrations** | Not enough data | 8.8 (194 reviews) | Not enough data | 

#### Notifications

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 9.0 (196 reviews) | Not enough data | 
| **Location-Based Alerts** | Not enough data | 8.6 (193 reviews) | Not enough data | 

#### Generative AI

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.8 (134 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 8.0 (131 reviews) | Not enough data | 
| **AI Image-to-Text** | Not enough data | 7.8 (130 reviews) | Not enough data | 

#### Agentic AI - Calendar

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (71 reviews) | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | 8.7/10 | 135 |
| **Hyland OnBase** | N/A | N/A |

#### Notifications

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Confirmations & Reminders** | Not enough data | 9.0 (110 reviews) | Not enough data | 
| **Appointment Follow-Up** | Not enough data | 8.7 (109 reviews) | Not enough data | 
| **Scheduling Notifications** | Not enough data | 8.9 (108 reviews) | Not enough data | 

#### Settings

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Time Zone Detection** | Not enough data | 9.1 (112 reviews) | Not enough data | 
| **Availability Settings** | Not enough data | 9.1 (108 reviews) | Not enough data | 
| **Blocked Time Settings** | Not enough data | 9.0 (108 reviews) | Not enough data | 

#### Personalization

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Branding** | Not enough data | 8.6 (108 reviews) | Not enough data | 
| **Links** | Not enough data | 8.8 (107 reviews) | Not enough data | 

#### Integrations

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Multi- Calendar Integration** | Not enough data | 8.9 (109 reviews) | Not enough data | 
| **Website Integration** | Not enough data | 8.9 (103 reviews) | Not enough data | 
| **Payment Acceptance** | Not enough data | 8.3 (103 reviews) | Not enough data | 
| **Video Conferencing** | Not enough data | 9.0 (106 reviews) | Not enough data | 
| **Communication** | Not enough data | 8.7 (104 reviews) | Not enough data | 

#### Generative AI

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.5 (77 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 8.5 (77 reviews) | Not enough data | 
| **AI Text-to-Image** | Not enough data | 8.1 (77 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 8.3 (78 reviews) | Not enough data | 
| **AI Image-to-Text** | Not enough data | 8.2 (78 reviews) | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (42 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 8.9 (43 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.8 (43 reviews) | Not enough data | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | 8.7/10 | 306 |
| **Hyland OnBase** | N/A | N/A |

#### Design

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Graphics** | Not enough data | 8.8 (226 reviews) | Not enough data | 
| **Templates** | Not enough data | 8.8 (229 reviews) | Not enough data | 
| **Themes** | Not enough data | 8.7 (228 reviews) | Not enough data | 

#### Collaboration

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Multi-User Collaboration** | Not enough data | 9.2 (230 reviews) | Not enough data | 
| **Real-Time Communication** | Not enough data | 9.2 (231 reviews) | Not enough data | 

#### File Types

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Export** | Not enough data | 9.4 (236 reviews) | Not enough data | 
| **Import** | Not enough data | 9.1 (232 reviews) | Not enough data | 
| **Web Publishing** | Not enough data | 8.5 (224 reviews) | Not enough data | 

#### Edit & Revise

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Revision History** | Not enough data | 8.9 (232 reviews) | Not enough data | 
| **Suggestion Mode** | Not enough data | 8.8 (227 reviews) | Not enough data | 
| **Document Editor** | Not enough data | 9.2 (234 reviews) | Not enough data | 

#### Integrate & Embed

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Calendar** | Not enough data | 8.8 (228 reviews) | Not enough data | 
| **Website** | Not enough data | 8.5 (226 reviews) | Not enough data | 
| **Applications** | Not enough data | 8.8 (229 reviews) | Not enough data | 

#### Operating System

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **PC Operating System** | Not enough data | 9.4 (232 reviews) | Not enough data | 
| **Mac Operating System** | Not enough data | 8.5 (224 reviews) | Not enough data | 
| **Linux Operating System** | Not enough data | 7.8 (216 reviews) | Not enough data | 

#### Generative AI

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.0 (168 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 8.1 (167 reviews) | Not enough data | 
| **AI Text-to-Image** | Not enough data | 7.7 (164 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 7.9 (167 reviews) | Not enough data | 
| **AI Image-to-Text** | Not enough data | 7.8 (162 reviews) | Not enough data | 

#### Agentic AI - Document Creation

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Proactive Assistance** | Not enough data | 8.3 (86 reviews) | Not enough data | 

### OCR

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.4/10 | 270 |
| **Microsoft 365** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Operating System

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **PC Operating System** | 9.1 (249 reviews) | Not enough data | Not enough data | 
| **Mac Operating System** | 7.3 (148 reviews) | Not enough data | Not enough data | 
| **Linux Operating System** | 7.3 (133 reviews) | Not enough data | Not enough data | 

#### Document Processing

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **File Type** | 8.9 (243 reviews) | Not enough data | Not enough data | 
| **Data Extraction** | 8.7 (228 reviews) | Not enough data | Not enough data | 
| **Mobile Capability** | 8.0 (186 reviews) | Not enough data | Not enough data | 
| **Intelligent Processing** | 8.5 (194 reviews) | Not enough data | Not enough data | 
| **Image Enhancement** | 8.4 (213 reviews) | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Integration** | 8.5 (216 reviews) | Not enough data | Not enough data | 
| **File Conversion** | 8.6 (219 reviews) | Not enough data | Not enough data | 
| **Windows and Mac** | 8.6 (209 reviews) | Not enough data | Not enough data | 

#### Agentic AI - OCR

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.7/10 | 238 |
| **Microsoft 365** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Customization

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Custom Fields** | 9.1 (218 reviews) | Not enough data | Not enough data | 
| **Conditional Logic** | 9.0 (206 reviews) | Not enough data | Not enough data | 
| **Multi-page Forms** | 9.1 (212 reviews) | Not enough data | Not enough data | 
| **Design** | 9.0 (217 reviews) | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Embedded Forms** | 8.8 (190 reviews) | Not enough data | Not enough data | 
| **Offline Capability** | 7.9 (163 reviews) | Not enough data | Not enough data | 
| **Notifications** | 9.0 (214 reviews) | Not enough data | Not enough data | 
| **Payments** | 7.8 (141 reviews) | Not enough data | Not enough data | 
| **Mobile Forms** | 8.3 (180 reviews) | Not enough data | Not enough data | 

### Email Management

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | 8.6/10 | 260 |
| **Hyland OnBase** | N/A | N/A |

#### Sorting & Filtering

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Attachment Search** | Not enough data | 8.9 (210 reviews) | Not enough data | 
| **Tags** | Not enough data | 9.0 (206 reviews) | Not enough data | 
| **AI Sorting** | Not enough data | 8.5 (200 reviews) | Not enough data | 
| **Predefined Rules** | Not enough data | 8.9 (205 reviews) | Not enough data | 

#### Integrations

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Microsoft Outlook Integration** | Not enough data | 9.3 (211 reviews) | Not enough data | 
| **Gmail Integration** | Not enough data | 8.4 (199 reviews) | Not enough data | 
| **Apple Calendar Integration** | Not enough data | 8.1 (195 reviews) | Not enough data | 

#### Time Management

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Unified Inbox** | Not enough data | 8.8 (199 reviews) | Not enough data | 
| **Email Automation** | Not enough data | 9.0 (206 reviews) | Not enough data | 
| **Snooze** | Not enough data | 8.7 (201 reviews) | Not enough data | 

#### Generative AI

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (149 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 8.2 (149 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 8.4 (151 reviews) | Not enough data | 

#### Agentic AI - Email Management

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (81 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.5 (81 reviews) | Not enough data | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.7/10 | 490 |
| **Microsoft 365** | N/A | N/A |
| **Hyland OnBase** | 8.5/10 | 61 |

#### Generative AI

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **AI Text Generation** | 8.4 (123 reviews) | Not enough data | 7.9 (7 reviews) | 
| **AI Text Summarization** | 8.1 (120 reviews) | Not enough data | 7.9 (7 reviews) | 

#### Process Management

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Process Overview** | 8.9 (410 reviews) | Not enough data | 8.6 (49 reviews) | 
| **Process Analysis** | 8.7 (398 reviews) | Not enough data | 8.4 (48 reviews) | 
| **Real-Time Process Monitoring** | 8.9 (401 reviews) | Not enough data | 8.6 (49 reviews) | 
| **Unstructured Processes** | 8.5 (313 reviews) | Not enough data | 8.1 (21 reviews) | 
| **API Connection** | 8.2 (282 reviews) | Not enough data | 8.8 (22 reviews) | 
| **Intelligence** | 8.5 (289 reviews) | Not enough data | Feature Not Available | 
| **Document Approval** | 9.1 (350 reviews) | Not enough data | 9.2 (21 reviews) | 

#### Customization

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Document Generation** | 9.0 (440 reviews) | Not enough data | 8.7 (53 reviews) | 
| **Process Design** | 9.1 (448 reviews) | Not enough data | 8.2 (49 reviews) | 
| **Process Repository** | 9.2 (447 reviews) | Not enough data | 8.5 (45 reviews) | 
| **No-Code App Development** | 8.5 (380 reviews) | Not enough data | 8.5 (36 reviews) | 
| **Low-Code App Development** | 8.6 (381 reviews) | Not enough data | 8.5 (37 reviews) | 

#### Collaboration

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Permissions for Sharing** | 8.7 (414 reviews) | Not enough data | 8.4 (48 reviews) | 
| **Data Unification** | 8.6 (390 reviews) | Not enough data | 8.7 (51 reviews) | 
| **Accessibility** | 9.0 (420 reviews) | Not enough data | 8.6 (53 reviews) | 
| **Process Routing** | 9.0 (431 reviews) | Not enough data | 8.9 (49 reviews) | 

#### Agentic AI - Business Process Management

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Process Development

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Process Routing** | 9.1 (346 reviews) | Not enough data | 9.3 (20 reviews) | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | 8.8/10 | 375 |
| **Microsoft 365** | N/A | N/A |
| **Hyland OnBase** | 8.4/10 | 106 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### File Management

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **File Type Support** | 9.0 (284 reviews) | Not enough data | 8.6 (89 reviews) | 
| **Metadata** | 9.4 (302 reviews) | Not enough data | 8.8 (73 reviews) | 
| **OCR Scanning** | 8.9 (280 reviews) | Not enough data | 8.5 (68 reviews) | 
| **Versioning** | 8.9 (263 reviews) | Not enough data | 8.8 (67 reviews) | 
| **Collaboration** | 8.7 (251 reviews) | Not enough data | 8.2 (72 reviews) | 
| **Document Assembly** | 8.8 (257 reviews) | Not enough data | 8.4 (67 reviews) | 
| **Form Creation** | 9.2 (280 reviews) | Not enough data | 8.4 (70 reviews) | 
| **Portals and Sites** | 8.5 (234 reviews) | Not enough data | 8.0 (62 reviews) | 
| **Disposition** | 8.7 (238 reviews) | Not enough data | 8.2 (57 reviews) | 
| **Search** | 8.9 (288 reviews) | Not enough data | 8.6 (91 reviews) | 
| **Web Interface** | 8.9 (265 reviews) | Not enough data | 8.3 (74 reviews) | 
| **Mobile Apps** | 7.9 (195 reviews) | Not enough data | 7.0 (41 reviews) | 

#### Workflow

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Process Automation** | 9.3 (304 reviews) | Not enough data | 9.1 (84 reviews) | 
| **Conditions** | 9.0 (266 reviews) | Not enough data | 8.7 (74 reviews) | 
| **Activities** | 9.0 (262 reviews) | Not enough data | 8.6 (68 reviews) | 
| **Records Management** | 9.2 (274 reviews) | Not enough data | 9.0 (79 reviews) | 
| **Case Management** | 8.7 (212 reviews) | Not enough data | 8.7 (58 reviews) | 

#### Platform

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Internationalization** | 8.6 (176 reviews) | Not enough data | 8.5 (42 reviews) | 
| **Performance and Reliability** | 8.9 (275 reviews) | Not enough data | 8.6 (85 reviews) | 
| **Reporting and Auditing** | 8.6 (251 reviews) | Not enough data | 8.5 (72 reviews) | 
| **System of Record Integration** | 8.8 (229 reviews) | Not enough data | 8.7 (74 reviews) | 
| **APIs** | 8.5 (198 reviews) | Not enough data | 8.5 (64 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | N/A | N/A |
| **Hyland OnBase** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Laserfiche** | N/A | N/A |
| **Microsoft 365** | N/A | N/A |
| **Hyland OnBase** | 8.7/10 | 5 |

#### User Interface Design

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **WYSIWYG Editor** | Not enough data | Not enough data | 8.7 (5 reviews) | 
| **Customized Branding** | Not enough data | Not enough data | Not enough data | 
| **App Templates** | Not enough data | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | Not enough data | 

#### Data Control

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Data Migration** | Not enough data | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | Not enough data | 

#### Publishing

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Application Deployment** | Not enough data | Not enough data | Not enough data | 
| **Platform Compatibility** | Not enough data | Not enough data | Not enough data | 
| **Lifecycle Management** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Laserfiche (9):** [Document Management Software](https://www.g2.com/categories/document-management), [Document Scanning Software](https://www.g2.com/categories/document-scanning), [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa), [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [OCR Software](https://www.g2.com/categories/ocr), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Business Process Management Software](https://www.g2.com/categories/business-process-management)

**Unique to Microsoft 365 (13):** [Email Management Software](https://www.g2.com/categories/email-management), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Email Client Software](https://www.g2.com/categories/email-client), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Spreadsheets Software](https://www.g2.com/categories/spreadsheets), [Presentation Software](https://www.g2.com/categories/presentation-software), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [Document Creation Software](https://www.g2.com/categories/document-creation), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Office Suites Software](https://www.g2.com/categories/office-suites), [Calendar Software](https://www.g2.com/categories/calendar-software), [Survey Software](https://www.g2.com/categories/survey), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Hyland OnBase (6):** [HR Service Delivery Software](https://www.g2.com/categories/hr-service-delivery), [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Business Process Management Software](https://www.g2.com/categories/business-process-management), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms), [Document Management Software](https://www.g2.com/categories/document-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Laserfiche | Microsoft 365 | Hyland OnBase | 
|---|---|---|---|
| **Small-Business** | 14.1% | 34.4% | 5.9% | 
| **Mid-Market** | 60.4% | 35.4% | 41.7% | 
| **Enterprise** | 25.6% | 30.2% | 52.4% | 

### By Industry

#### Laserfiche

- **Government Administration:** 39.0%
- **Education Management:** 7.4%
- **Primary/Secondary Education:** 5.0%
- **Higher Education:** 4.4%
- **Financial Services:** 4.1%
- **Information Technology and Services:** 4.1%
- **Accounting:** 3.0%
- **Government Relations:** 2.8%
- **Utilities:** 2.6%
- **Banking:** 2.0%
- **Other:** 25.4%

#### Microsoft 365

- **Information Technology and Services:** 10.7%
- **Education Management:** 5.8%
- **Computer Software:** 5.2%
- **Higher Education:** 4.8%
- **Hospital & Health Care:** 4.0%
- **Financial Services:** 3.0%
- **Marketing and Advertising:** 2.6%
- **Non-Profit Organization Management:** 2.4%
- **Construction:** 2.1%
- **Accounting:** 2.0%
- **Other:** 57.2%

#### Hyland OnBase

- **Government Administration:** 14.0%
- **Higher Education:** 13.7%
- **Financial Services:** 10.4%
- **Hospital & Health Care:** 9.4%
- **Insurance:** 9.4%
- **Banking:** 4.9%
- **Education Management:** 3.9%
- **Government Relations:** 2.6%
- **Information Technology and Services:** 2.6%
- **Health, Wellness and Fitness:** 2.3%
- **Other:** 26.7%

---
## Alternatives

### Alternatives to Laserfiche

- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (247 reviews)
- [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) — 4.5/5 stars (172 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (386 reviews)
- [M-Files](https://www.g2.com/products/m-files/reviews) — 4.4/5 stars (272 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5232 reviews)
- [FineReader PDF for Windows and Mac](https://www.g2.com/products/finereader-pdf-for-windows-and-mac/reviews) — 4.5/5 stars (294 reviews)
- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)

### Alternatives to Microsoft 365

- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (47882 reviews)
- [ONLYOFFICE Workspace](https://www.g2.com/products/onlyoffice-workspace/reviews) — 4.4/5 stars (66 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56354 reviews)
- [LibreOffice](https://www.g2.com/products/libreoffice/reviews) — 4.3/5 stars (270 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (713 reviews)
- [WPS Office](https://www.g2.com/products/wps-office/reviews) — 4.4/5 stars (332 reviews)
- [OpenOffice](https://www.g2.com/products/openoffice/reviews) — 4.3/5 stars (312 reviews)
- [MobiOffice](https://www.g2.com/products/mobioffice/reviews) — 4.5/5 stars (39 reviews)
- [Doodle](https://www.g2.com/products/doodle/reviews) — 4.4/5 stars (2069 reviews)

### Alternatives to Hyland OnBase

- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (247 reviews)
- [M-Files](https://www.g2.com/products/m-files/reviews) — 4.4/5 stars (272 reviews)
- [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) — 4.7/5 stars (1701 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) — 4.5/5 stars (172 reviews)
- [MHC Software](https://www.g2.com/products/mhc-software/reviews) — 4.4/5 stars (185 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5232 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (386 reviews)
- [OpenText Documentum Content Management](https://www.g2.com/products/opentext-documentum-content-management/reviews) — 3.7/5 stars (57 reviews)

---
## Top Discussions

### Laserfiche

- Title: [Would it be possible to get a trial version of laserfiche RIO etc  (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?](https://www.g2.com/discussions/40129-would-it-be-possible-to-get-a-trial-version-of-laserfiche-rio-etc-e-g-billed-weekly-monthly-through-dedicated-server-provider-laserfiche-would-partner-with-would-be-great-and-safer-than-an-offline-i-guess) — 3 comments, 1 upvote
  > **Top comment:** "I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of..."
- Title: [What is the best way to explain Laserfische to a non-user?](https://www.g2.com/discussions/34045-what-is-the-best-way-to-explain-laserfische-to-a-non-user) — 3 comments, 1 upvote
  > **Top comment:** "The most robust digital file cabinet money can buy!!"
- Title: [What is Laserfiche software?](https://www.g2.com/discussions/what-is-laserfiche-software) — 2 comments
  > **Top comment:** "Electronic Content Management System"
- Title: [How many individuals in your workplace utilize Laserfiche Forms and Workflow?](https://www.g2.com/discussions/40188-how-many-individuals-in-your-workplace-utilize-laserfiche-forms-and-workflow) — 2 comments, 1 upvote
  > **Top comment:** "Id say about 90% use workflow, and 75% use forms. IT backgrounds vary, and I've seen novices thrive in workflow & forms once they enroll in training. "

### Microsoft 365

- Title: [how to transfer microsoft office to another computer](https://www.g2.com/discussions/how-to-transfer-microsoft-office-to-another-computer) — 4 comments, 1 upvote
  > **Top comment:** "To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer."
- Title: [what is the best way to make sure you never lose any work if your computer crashes](https://www.g2.com/discussions/14451-what-is-the-best-way-to-make-sure-you-never-lose-any-work-if-your-computer-crashes) — 3 comments, 1 upvote
  > **Top comment:** "Connect OneDrive to your Office files so you can backup, access, share, and collaborate on all your files from anywhere"
- Title: [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) — 2 comments, 1 upvote
  > **Top comment:** "Software can be used as Office Applications as well as using the M365 services like Power Apps etc"
- Title: [What is Microsoft Office features?](https://www.g2.com/discussions/what-is-microsoft-office-features) — 2 comments
  > **Top comment:** "Wide range of products like:
Power point
Word
Excel
Visio"
- Title: [What you can other things you can do to Microsoft office?](https://www.g2.com/discussions/what-you-can-other-things-you-can-do-to-microsoft-office) — 2 comments, 1 upvote
  > **Top comment:** "You can rearrange all the programs in the Office package in your pinned program bar. I like to go warm to cool, but you could alternate or do a rainbow."

### Hyland OnBase

- Title: [What is OnBase Document Management?](https://www.g2.com/discussions/what-is-onbase-document-management) — 2 comments *(includes official response)*
  > **Top comment:** "Hello,
Thank you for your question.  OnBase, Hyland’s flagship product, is a single enterprise information platform designed to manage your content,..."
- Title: [What is OnBase used for?](https://www.g2.com/discussions/what-is-onbase-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OnBase empowers your organization to become more agile, efficient and effective.  OnBase helps deliverer better customer and employee experiences through..."
- Title: [Is OnBase a database?](https://www.g2.com/discussions/is-onbase-a-database) — 1 comment *(includes official response)*
  > **Top comment:** "Hello.  Thank you for your question.  OnBase is a content services platform application that captures, manages, extracts meaning, and facilitates the flow of..."
- Title: [What is OnBase platform?](https://www.g2.com/discussions/what-is-onbase-platform) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for your question.  OnBase is a single enterprise information platform for managing and optimizing content across an organization and providing..."
- Title: [What is OnBase software used for?](https://www.g2.com/discussions/what-is-onbase-software-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for the question.  OnBase provides core capabilities for multi-channel capture, content management, process automation, case management,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/laserfiche-vs-microsoft365-vs-hyland-onbase)