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Compare Lark and Rocket.Chat 
Featured Products
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Mid-Market (50.3% of reviews)
Entry-Level Pricing
$0.00 50 Users
Free With One-Time Purchase
Lark
Star Rating
(166)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 50 Users
Browse all 3 pricing plansRocket.Chat
Star Rating
(351)4.2 out of 5
Market Segments
Mid-Market (50.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansLark vs Rocket.Chat
When assessing the two solutions, reviewers found Lark easier to use and do business with overall. However, reviewers preferred the ease of set up with Rocket.Chat, along with administration.
- Reviewers felt that Lark meets the needs of their business better than Rocket.Chat.
- When comparing quality of ongoing product support, reviewers felt that Lark is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Lark over Rocket.Chat.
Pricing
Entry-Level Pricing
Lark
Starter
$0.00
50 Users
The essentials to get your core team up and running
- Unlimited chats and message history
- Custom and secured business email
- 100 GB storage
Rocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Free Trial
Lark
Free Trial is available
Rocket.Chat
Free Trial is available
Ratings
Meets Requirements
9.3
129
8.6
277
Ease of Use
9.0
131
8.7
284
Ease of Setup
7.8
35
8.2
126
Ease of Admin
8.8
26
8.3
119
Quality of Support
8.9
123
8.0
232
Has the product been a good partner in doing business?
9.3
26
8.2
107
Product Direction (% positive)
9.6
123
8.4
274
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.2
85
8.6
163
9.0
84
8.1
174
9.1
80
8.0
164
Business Instant Messaging
9.0
81
7.7
107
9.1
82
7.6
101
Business Instant Messaging
9.4
81
7.8
150
8.9
77
8.9
169
8.4
71
8.6
121
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Knowledge Pages
9.4
38
Not enough data
9.4
37
Not enough data
9.4
37
Not enough data
9.3
37
Not enough data
8.9
34
Not enough data
9.3
36
Not enough data
Knowledge Dissemination
8.7
38
Not enough data
9.2
37
Not enough data
9.3
38
Not enough data
9.3
38
Not enough data
9.5
36
Not enough data
8.6
35
Not enough data
9.6
36
Not enough data
9.0
35
Not enough data
9.1
35
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.2
26
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
8.7
25
Not enough data
Goal Creation
9.1
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.4
24
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
9.3
63
8.5
24
|
Verified
9.4
63
8.4
16
8.9
59
8.6
12
9.6
63
9.1
17
|
Verified
9.3
63
9.0
12
|
Verified
Meeting Coordination
9.5
65
9.2
18
9.4
61
8.6
16
|
Verified
9.1
62
8.7
21
|
Verified
9.3
62
9.1
15
Software Type
9.4
62
8.1
22
|
Verified
8.8
59
9.4
16
|
Verified
9.4
64
9.0
20
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Support
Not enough data
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Design
9.5
54
Not enough data
9.3
54
Not enough data
9.1
52
Not enough data
Collaboration
9.7
53
Not enough data
9.7
55
Not enough data
File Types
9.5
52
Not enough data
9.3
52
Not enough data
9.3
46
Not enough data
Edit & Revise
9.1
49
Not enough data
9.2
48
Not enough data
9.5
53
Not enough data
Integrate & Embed
9.7
53
Not enough data
9.2
50
Not enough data
9.4
52
Not enough data
Operating System
9.1
49
Not enough data
9.3
49
Not enough data
8.6
44
Not enough data
Generative AI
8.8
43
Not enough data
8.8
41
Not enough data
8.5
40
Not enough data
8.3
40
Not enough data
8.8
40
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Generative AI
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Communication
Not enough data
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Internal Use
Not enough data
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
In-store tasks - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task management - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and reporting - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.0
29
Not enough data
9.0
27
Not enough data
8.7
27
Not enough data
8.7
26
Not enough data
8.8
26
Not enough data
8.7
26
Not enough data
Platform Additional Functionality
9.1
22
Not enough data
8.8
22
Not enough data
8.6
22
Not enough data
9.0
22
Not enough data
8.7
21
Not enough data
Platform Data
8.7
19
Not enough data
9.1
18
Not enough data
9.4
20
Not enough data
Platform
9.0
27
Not enough data
8.5
26
Not enough data
9.3
26
Not enough data
9.0
27
Not enough data
9.3
26
Not enough data
9.1
27
Not enough data
8.9
26
Not enough data
8.8
27
Not enough data
Recruiting and Onboarding
9.0
20
Not enough data
9.2
21
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lark and Rocket.Chat are categorized as Video Conferencing and Business Instant Messaging
Unique Categories
Lark is categorized as Document Creation, Onboarding, Objectives and Key Results (OKR), Employee Intranet, Note-Taking Software, Retail Task Management, Knowledge Base, and Meeting Management
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, and UCaaS Platforms
Reviews
Reviewers' Company Size
Lark
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.9%
Computer Software
11.3%
Higher Education
7.3%
Marketing and Advertising
6.6%
Internet
4.6%
Other
56.3%
Information Technology and Services
22.8%
Computer Software
14.2%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.5%
Alternatives
Discussions
How does Lark app work?
1 Comment
RQ
It's one-stop shop for all your work needs. It's like Google Suite on steroids!Read more
Lark has no more discussions with answers
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
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